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Birla Sun Life Complaints & Reviews

3.1
Last updated Mar 14, 2024
Complaints 550
Resolved
333
Unresolved
217
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Birla Sun Life Phone Numbers

Toll free
1-800-2707000
27
18
1-800-227000
24
17
Phone
+91 22 4356 8000
30
12
+91 22 6691 7777
13
9
Fax
+91 22 4356 8110
+91 22 4356 8111

Birla Sun Life Website

Birla Sun Life Head Office Address

One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3.
Mumbai
Mumbai City District
Maharashtra
India
400013

Birla Sun Life reviews & complaints page 15

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A
anukhaneja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Commitment, wrong info on plan, breach of trust of customer

Address:East Delhi, Delhi

During Diwali season, I received a call from Birla Sun life agents as they introduce themselves as employee of BSL not as agents and calling from Birla Sun life. A lady started explaining to me feature of policy

1. she told me about festive offer of providing one gold coin or 4 years car insurance premium free with this policy as part of scheme for limited time.
2. Also they gave me wrong plan not as i wanted. I...
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A
Anuradha Deb
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Address:Mizoram

Birla Sunlife cheated me through Snowtex Investment Ltd. Before 1 year,Ria Chatterjee called me over phone that Igot a bonus Rs.11,000 as bonus. But I have to buy a policy from Birla Sunlife. I invested Rs.10,000 in Bachat Endowment Plan.Policy no.[protected].I did not get any money.Again called me Soumi Sengupta(mob.no.[protected] over phone and said to invest Rs.10,000 to get whole amount. She said that after 1 month I will get whole amount.Now...
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M
mymusicmysong
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited Phone Calls

Address:Mumbai City, Maharashtra

I am receiving anonymous calls from the following phone number: [protected] - [protected] - [protected] , I am getting these calls from an anonymous data center, They told me its from BIRLA SUNLIGHT,I told them not to call on this no again , but they keep calling and hence I am loosing my control and its affecting my health, It could become worst if these call center guys take it personaly , they might hurt somebody or me too, if Me...
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A
ajay3singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving my original policy bond

Address:Kurukshetra, Haryana

Here Ajay writing you on the behalf of my mother's insurance policy from Birla sun Life Insurance.
as i m not getting my original policy bond even after reminding them so many times as well as after submitting my duly filled complaint form online on their website. policy login date was in September 2012 with one premium cheque, one cancelled cheque, requisite documents and ID. my coming premium will be in the next month so i m...
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N
nasim1972
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Policy

Address:Bardhaman, West Bengal

Ref: - NN/BSLI/156/03/13 Date: - 1st March 2013.
To
The Branch Manager
Birla Sun Life Insurance Company Limited
46 D, JK Millenium Centre, 2nd Floor,
Jawaharlal Nehru Road (Near Maidan Metro),
Midleton Row, Kolkata – 700071

Through: -
The Branch Manager
Birla Sun Life Insurance Company Limited
Burdwan Branch,...
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B
babla1
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Distressing Phone Calls

Address:South 24 Parganas, West Bengal

My landline number is [protected]

For the last 6 months, calls from certain numbers, which start with '1409', as for instance,

[protected],[protected],[protected],[protected],[protected],[protected],[protect... [protected], [protected], [protected], [protected] etc. on my landline number have been disturbing me continuously. The calls come from the companies listed above (Birla Sun Life...
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S
Sumana Ghosal
from Kolkata, West Bengal
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Distressing Phone Calls

Address:South 24 Parganas, West Bengal

My landline number is [protected].
For the last 6 months, calls from certain numbers, which start with '1409', as for instance, [protected],[protected],[protected],[protected],[protected] etc. on my landline number have been disturbing me continuously. The calls come from the companies listed above (Birla Sun Life and Reliance), about 4 to 5 times almost everyday.
Most of the times, the callers keep urging us to register...
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R
Raj Rana Teontha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redemption issue

Address:Faridabad, Haryana

Sir,
My name is Raj kumar and police no is[protected] . i put my redemption request on 23.1.2013 at faridabad branch. but they did not proceed it till 13.2.2013. now they proceed it on 14.2.2013 and according to this date, i get 6000 Rs. loss.Mr.Amit Saha and Miss Archana is responsible for that process.

Please give me some solution for same so that i can get my 23.1.2013 NAV.
My mb. no. [protected]....
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J
jeeshan khokar
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy

Address:Madhya Pradesh

To, Date - 08/02/2013

Customer care department
Birla Sun Life Insurance Company Limited,
6th Floor, Vaman Centre, makhwana road off
anderi kurla road
Andheri (East), Mumbai 400059



Sub: - Regarding cancellation of Applications/ Proposal No.[protected]br...
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G
Gopalakrishnan Vellarkalam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with fraud promises for Insurance

Address:Jamnagar, Gujarat

Respected Sir

Subject: Complaint on BSLI Policy fraud transaction done by the advisor with lucrative promises
Ref : BSLI Policy No[protected] and[protected]

I GOPALAKRISHNAN VELLARKALAM, hereby submitting the application for favorable action on miss selling of BSLI policy by lucrative promises and fraud transaction.

On a canvas call received from Miss Anu (M No.[protected]) stated that she...
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L
laxmangoswami
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis selling of Policy

Address:New Delhi, Delhi

Hi ,

Sir/Madam,

This is to let you know that I had a policy with Birla Sun Life under policy number.[protected]old policy num) Which I want to Close and as such I talked about the same with one of Birla Sun Life Executive Mr Abhishek Madan on dated 25/09/2012.and as per the norms I would get my premium paid back along with the interest @ 8% and according to him for that I had to deposit a security of 30000/-...
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A
aviraj70
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced to renew term insurance instead of telling procedure to cancel

Hello -

Summary
[protected]
Force to renew policy in second year. No guidance on how to terminate / exit term insurance
since I told clearly, I was not intertesed in having this policy. Even in first year, insurnace company
nor the agent (Citi Bank) allowed me to exist.

I have all email communication regarding my intention to exist / terminate this term insurance
policy...
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S
sand_51
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forge signature made & reissued new policy

Address:Mumbai City, Maharashtra

Dear All,

Please send me the required documents for cancellation of my policy number[protected]without deducting any charges). It was neither explained nor informed to me that the payment that I have made against (CHQ number 100035) is for a new policy & not for the existing policy which I am already having with Birla Sun Life (BSL). I was under the impression, that the above payment made is for the existing policy...
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C
caggarwal1505
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redemption Proceeds Missing for a Month

Address:Mumbai City, Maharashtra

Hi all,

I had given a redemption request to BSL on November 23, 2012 which was redeemed in an orderly manner. There were three instructions and a cancelled bank cheque was provided along with clear instructions to:
1. transfer the redemption proceeds into the captioned bank account
2. discontinue any further debits into my account on account of any of the SIPs

Please note, that the AMC redeemed...
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A
Akash123456
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full & Final Settlement along with PF Not Received

Address:Moradabad, Uttar Pradesh

Dear Sir/Mam,

My name is Akash Pathak and i had joined birla sunlife insurance (Bancaasurance) in[protected] in Moradabad.My posting is in Deutsche Bank moradabad.I have resigned my post in the month of december 2011.I have served my notice period till[protected],after that i have send my full & final settlement kit to my sales manager Mr.Shashi Bidani in the month of February2012.Again i have send another Full & Final...
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I
Indian777
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service

Address:Bangalore, Karnataka

Dear Birla Sunlife

Ref no: 30188562/30189927

Policy No:[protected]
Name : Sudarshan Naik Borker

I would like to bring to your notice that I have send a Partial Withdrawal request to your Mumbai office TNT AWB: DO[protected]Attached is the letter sent along with the requested documents attached are the policy coverage details)
I received a call from your Birla Sunlife rep in the...
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P
Pawan_123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not to give same day NAV or giving less amount by Birla Sun Life

Address:Gautam Buddha Nagar, Uttar Pradesh

I have surrender my policy having policy number[protected] and[protected] on 30 Oct 2012 at 2:00 PM. At that time when i ask to customer care and also from branch my fund value was 49402 and 97690 but i received amount 48882 and 96503.58 respectively.

I already submit complain below are the details:
Your complaint has been registered.
My complaint token number is BSLI-P[protected]

My customer care...
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B
bhatgp.86
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The complete insurance premium amount has been wrongly deducted. Balance NIL

Address:Pune, Maharashtra

I was working with an MNC in 2010. As an initial banking activity, I had to open an account with citi bank
india or HDFC india. I had a great faith in citi bank india and opted it. After couple of days I was offered
a citi bank indian oil credit card.

May be after a month I was approached by a birla sun life adviser Tarakanth or citi bank adviser for
life insurance and a mutual fund.The adviser adviced...
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brijesh yadava
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Death claim

Address:Vidisha, Madhya Pradesh

Sir,
My Father Late Jamna Prasad Yada had 2 Nos of life Insurance Policy no[protected],[protected], and I Santosh Yadav is (single son ) is nominee. my father passed away on 21/04/12, I tried intimate them on death but company official instructed to bring all documents and as per there requirement I submitted claim case document on 15/09/12 for the above two policy no[protected] and[protected].Till now I have not received claim amount....
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R
RUCHIR dave
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WASTE OF MONEY

Address:Ahmedabad, Gujarat

I taken BIRLA SUN LIFE Insurance policy in Nov.2009 for three years plan. And as per there representative i will get minimum 10% interest but now they says that your policy is not for 3 years its for 20 years. I Paid 30000/-Rs. every year mins 90000/- Rs. in three years. But now if i quit from this policy than i will get only 50000 Rs. . that mins birla sun life peoples make us full,

Thanks & Regards,

Ruchir...
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