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Birla Sun Life Complaints & Reviews

3.1
Last updated Mar 14, 2024
Complaints 550
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333
Unresolved
217
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1-800-2707000
27
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1-800-227000
24
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+91 22 4356 8000
30
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+91 22 6691 7777
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+91 22 4356 8111

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Birla Sun Life Head Office Address

One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3.
Mumbai
Mumbai City District
Maharashtra
India
400013

Birla Sun Life reviews & complaints page 16

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P
prakash chandra garg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by advisor

Address:Rajasthan

Dear sir,
i received call from birla sun life insurance his adviser code no. is 001639 he tell to me about my previous policy in reliance life insurance if 1 am deposit a payment of 15000 in favour of birla sun life insurance . he is transfer my payment from reliance to birla & with in 45 days i am withdrawal all payment . as per commitment by him i am deposit payment in birla sun life insurance wide no 00005 ....
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Irfan Siddiqui
from Junagadh, Gujarat
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CHEATED WITH ME

Address:Mumbai City, Maharashtra

001295 SMC INSURANCE BROKERS PVT LTD , FROM CALL ME SHE IS TALK TO ME I HAVE ONE INVESTMENT policie AFTER MANY REQUST I AM READY TO GET policies AFTER 3 YEARS I WANT WITHDROW MY policies,BIRLA SUNLIFE INSURANCE CO FINE TO ME 9500/- TOTAL MY AMT IS 36000/- THAUSAND , COMPANY IS TOLD ME U GET ONLY 25500/- WHAT I DO?

MY BIRLA SUNLIFE INSURANCE CO policies NO[protected]...
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niketsali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting policy document & cancellation of policy

Address:Raigad, Maharashtra

I have purchase insurance policy from Birla sun life(BSL Vision plan) in first week of May 2012. After so much inquiry about policy document( policy no. is[protected] to BSL insurance agent I learnt that my pin code no. is wrong so I corrected that pin code no. on phone but still I have not got policy document on my address. Customer care suggested me that to request to nearest branch to dispatch my policy document at their branch from...
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ph9singh
from Delhi, Delhi
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ABUSIVE LANGUAGE OVER THE PHONE

Address:New Delhi, Delhi

I AM RECEIVING CALL FROM THE FOLLOWING NUMBER [protected]/[protected] THAT IS USING THE ABUSIVE LANGUAGE OVER THE PHONE. HE WANTS TO KNOW DETAIL ABOUT MY INSURANCE POLICY. WHEN I REFUSED HIS REQUEST, HE SUDDENLY STARTED ABUSING LANGUAGE....
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LMF
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 months i have not received my final settlement and relieving letter

Address:North Goa, Goa

I resigned from Birla Sun Life Insurance services on April 4th 2012. I was informed by branch within 60 days company will do my final settlement. june 1st week i called the hr department, they said we have started you procedure on 17th of may, as the manager signed to them late. whereas i have sent my computerised resignation to main Hr of Birla sun life company and procedures will be completed by july 15th. There was no reply from the so...
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NavalKalra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender of policies & stop of ecs

Address:North Delhi, Delhi

Hi,

This is in regard to two policies bearing #[protected] &[protected] which my sister bought from Birla Sun Life Insurance Co. Ltd.(BSLI).

On 02-Mar-12 she visited the your their branch (Br Code – 478) and surrendered the abovementioned policies and asked for stop of ECS in regard to these two policies but BSLI took no action in this regard and her bank account was constantly debited by the premium amount.br...
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V
vinoshano
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

URN DELETION

Address:Chennai, Tamil Nadu

Dear Sir
Any Posibilities To Delete My URN Number Which Has Been Created For IRDA Certification And Still Reflecting In Birla Sun Life Insutrance.Since I Have Recently Joined With AVIVA LIFE INSURANCE And Need To Re Do My IRDA Training And The Process Is On Hold Because Of This Reason. I Request You To Do The Needfull And Help Me Out To Solve This Issue.

Name Vinod Kumar.B
Empl No 47358...
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basudevsaha20
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent business

Address:North 24 Parganas, West Bengal

Sir,
I beg to draw your kind attention to the following complaint for your necessary legal action thereon.

I opened a Flexi Cash Flow Policy under Birla Sun Life Insurance Company Ltd. on 05/01/2007. Its policy number was[protected] for a paying period of 20 years with an annual coverage premium of Rs. 6104 and an initial critical illness plus rider of Rs. 1212 annually totaling the amount to Rs. 7316 annually....
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RaviKant Gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraude / Cheating / Missale- Done by Probus Insurance Broker Ltd on behalf of BSLI

Address:Gurgaon, Haryana

I, Ravi Kant Gupta will like to bring in your kind notice that Ms. Sania Gupta(mob.-[protected]) Mr. Ravi Kumar ( Mob: [protected]) claiming to be an employee of birlasunlife, Jasola new delhi office, approached me on phone and told me about Birla Sunlife Insurence Policy-Vision Plan having following benefits-

a) to pay premium for only five year.
B) to get rs 2,67, 000/- In last of 5th year
C) to get medical...
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A
amol1512
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receive of funds

Address:Pune, Maharashtra

My policy no. is[protected]. I had given the application for the surrender of the policy at Birlasunlife, pimpri, pune office on 23rd of July 2012 with a proper application attached by a copy of PAN card, my own phonograph & a cancelled cheque (Cheque No.320846) of ICICI bank A/c No.[protected].
I have done various communications for non credit of policy amount in specified limits of working days (5 working days as communicated...
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S
suneelduttgoyal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Use of Abusive and Non-Parliamentary Language on Phone by an associate

Address:Jaipur, Rajasthan

Dear Sir,

On 27-07-12 I received a call from +[protected] on my number +[protected] at 17:18. The person on the other side was a lady who introduced herself as an employee of Birla Sun Life Insurance Company. As I was in a meeting that time so I told the lady not to disturb me but she didn't understand that and continued to speak. My number is already DND activated I told her but she didn't listen and started...
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mmanishvyas
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Higher premium amount

Address:Bharuch, Gujarat

I have purchased a policy from BSLI (Bachat Money back plan policy no.[protected] dated 29th March 2012.

I have agreed for annual payment frequency and amount of Rs 30000 per year.

The policy documents were sent through Blue Dart courier. However the courier was not delivered to me and it was handed over to some security guard Called Mr Rajgopal. The guard did not hand over the documents to me and I got the...
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Anish Mohan Gutka
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls, and abuses from the telecaller

Address:Maharashtra

Hi,

I just got a cal fom the No.[protected] claiming to be from Birla Sun Life....the tele caller {sachin ] said my no. has been selected for a special offer.

I told him I m not interested and requested him to never call again, he said ' I will call again and again....do what ever you like.'

Date and time of the call - 1:19 afternoon [16.7.12]

Do advice me what needs...
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vinayak.g
from Pune, Maharashtra
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Bsli & Probus Insurance Broker Ltd.

Address:Pune, Maharashtra

Hello Birla Sun Life,

I am Vinayak Ganji from Pune. I received the call from Birla Sunlife Insurance (that the caller said to me that he call me from Birla Sunlife Insurance Delhi Head office not from the Probus Insurance Broker Ltd. office) that a policy named Birla Sunlife Insurance vision plan for 100 years in which if I deposit Rs. 30,000/- Per year then I can get loan from Birla Sunlife Insurance Rs.300,000/ with in 40...
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Vinay Kuma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding investment of money

Address:Uttar Pradesh

Sir mera naam vinay kumar tiwari hai; sir maine Birla sunlife Insurance me stock market me paise invest kiya tha;jisme mujhse wada kiya gaya tha ki aapko aapke paise ka5 guna 5 saal me milega lekin na to mera muldan abhi tak mila aur na hi mujh 5gun profit mila;sie meri aapse request hai please mere problem ka solution de kis tarah se mai aapna paisa company se le sakta hu...
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mayek55
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in Selling Insurance Policy

Address:Mumbai City, Maharashtra

Fraud in Selling Insurance Policy - SNOWTEX INVESTMENT LIMITED is agency of Birla Sun Life Insurance

Myself is Sushant Mayekar from Mumbai, I got a call saying calling from ICICI Prudential regarding to my lapse policy. Stating that I will get all my returns from ICICI Prudential with Bonus within 90 Days. To claim this they told me that I have to take one endowment policy of Birla Sun Life ( on query they told there is recently...
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pioneer.fabrics
from Alwar, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance Policy no. 005016738, 005116318

Address:Alwar, Rajasthan

The Bima Lokpal


Ref.: - My complaint Against Birla Sunlife Insurance Co. Ltd. date 30.03.2012

Your confirmation code no.94656
(1) My policy no.[protected] Dt. 10.08.11
Client ID- [protected]
(2) Policy no.[protected] Dt. 23.09.11
Client ID- [protected]

After lodging my above complaint, some of your dealing authorities contacted me and taken...
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1981@104949
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not finding bond paper

Address:Sonbhadra, Uttar Pradesh

i have taken a dream policy of birla sunlife policy no-3108864 from magnet.i have not got my policy bond paper since last three year & my policy lapsed .
i contact many times of customer care but i not got my policy bond paper.
if possible please refund my premium .
i have also three dream plans & life insurance plan .
my email id is ghanshyam.[protected]@adityabirla.com
Thanks
Ghanshyam...
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subsen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MIS SELLING PRODUCT PROVIDE REGULAR POLICY INSTEAD OF SINGLE PREMIUM POLICY

Address:Hooghly, West Bengal

Dear Sir,
I Sri subrata Sengupta, I had purchased a Birla Sun Life Vision Plan
Single Premium Policy
Rs.50000/- Policy No. is[protected] on 24/04/2012. I had received a
call from Birla Sun Life Delhi , called by Mr. Kunal Malhotra, he told
his designation is Sr. Login Manager on 11/04/2012.
He offered the above mentioned policy with following benifits :-

1. After one month I will...
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rishu_gup
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to get my investment money back

Address:Bangalore, Karnataka

Dear Sir,

I hold a ULIP insurance policy from Birla Sunlife Insurance (Policy Number[protected]. Due to a recent urgent financial need, I requested a termination and withdrawl of my policy from Birla Sunlife. The process required original document which was lost from my end. So I then requested for a duplicate document at the Kormangla, Bangalore Branch on 23th March, 2012 and I was told that the duplicate document will be...
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