| Address: Dehradun, Uttarakhand |
I had Bought a Policy fron Birla Sunlife , on 12th of Nov. i recieved the policy dated 31st December 2010 on 5th of January, when i recieved the policy it was a clear case of Mis selling on following points
1. The sum insured was told to be Rs.24.00 Lakhs , which is 22.50 lakhs as per policy documents
2. Allocation charges committed were 1% for the first year , which have been deducted at the rate of 3%.
3. Date of payment is 12th November 2010 , with the receipt number 22901417 , whereas policy commencement date is 31st December 2010.
4. 5% discount on premium was offered for the first year and for 2nd year it was 10 % and for 3rd year it was 15% and for 4th & fifth year it was 20% , as committed.
I approached Dehardun Branch , on 20th January and requested for Freelook Cancellation , As per the instructions of MR, Mamraj , i wrote a application for cancellation , which was duly recieved by Mr. Mamraj with a Birlasunlife stamp , I recieved a communication from the company that the policy was recieved by them only on 3rd of februry , i lodged complaint number 0478/BSLIC/10-11/Comp against my Policy #[protected] with IRDA , The comapny has communicated in refernce to IRDA complaint , which was registered on 1st March 2011, that my free look cancellation request was not with in the specified time of 15 days, where as i have already submitted a reciept from their Dehardaun branch , which clearly shows that they have recieved the free look cancellation application on 20th January 2011 , where as the policy was recieved on 5th January , which is within 15 days of the time allowed for free look cancellation.
The company is behaving in highly irresponsible manner and ignoring the facts , it shows how a cheater can be part of such organisation in pursuit of meeting their targets.
I am enclosing herewith the scanned copy of reciept for your kind perusal. Please help me to get this policy cancelled.
Best regards ,
Rajiv Vashistha
House No. G-3/139,
Sector-11, rohini,
New Delhi-110085
[protected],[protected]
Aug 13, 2020
Complaint marked as Resolved
I happen to be a reputed person from Shahbad Markanda, having stayed at this place for the last 25 years near Kurukshetra and want to bring in your kind notice the pathetic service that I have got from your Reputed Company and Chandigarh region FC Renu Sharma insurance advisor code C00065 regarding 13 policies of my family including 4 policies of myself.
Details of this well planned fraud are as below:-
1. I was given 2 policies of Rs. 24996/- on 27th March 2008 (Receipt no.6016226 and 6016222) and 2 policies of Rs. 24834/- on 28th March (Receipt no.6016442 and 6016445)
2. My Brother Nand Kishor given one policy of RS.50, 000/- on 20th march 2008 (Receipt no 6015606)and 2 policeies of Rs. 24861/- on 27 march (receipt no 6016195and 6016196)
3. My Brother jagdish kumar given 3 policies of RS 25050/- on 28th march 2008 (receipt no 6016444, 6016441 and 6016439 )
4. My Mother luxmi rani given one policy of Rs 50000/- on 27march 2008 (Receipt no 6016238)and I was told that these are Single premium policies and I need not
give any future premiums in these policies.
TILL DATE, I HAVE NEITHER RECEIVED THE POLICY NOR HAVE I EVER RECEIVED ANY INTIMATION OF ANY RENEWAL PREMIUM (AS THESE WERE REGULAR PREMIUM POLICIES WHICH I HAVE GOT TO KNOW ON 26TH APRIL 2011) VIA ANY MODE OF COMMUNICATION, I hope I need not repeat this as I have written this in Caps for your reference and I have all the proofs to back this in court of Law if need be although I am very sure that a Reputed Name Like Birla would not let it happen.
I was surprised to hear that I will be given a token cheque of
Rs. 6000/-/policy after a few days as all policies have been terminated. May I ask how can a policy be terminated if the client has not even got the policy and any information about the policy term and conditions??
I would request you once and for last time to give back atleast my Principal amount if not interest of 3 years ASAP else I would have to pursue other options inc. Legal and would make sure that all policy holders of Birla Sunlife get to know about these deeds of Company via electronic and print media and not to mention that IRDA will be involved very soon in this serious matter altogether.
Regards,
Devinder Kumar
#211, Ward-14,
Subhash Nagar,
Shahbad Markanda
[protected]