Birla Sun Life Complaints & Reviews

I HAVE SURRENDERED MY POLICY NO.[protected] ON DTD. 11-12-10 & THEY PROPOSED 15 WORKING DAYS TO COMPLETE THE PROCESS.

MEANWHILE , I FREQUENTLY REMAIN IN TOUCH WITH THEM FOR STATUS OF PAYOUT REQUEST.

AFTER 15 DAYS , THEY SENT BACK MY POLICY WITH QUERY THAT SIGNATURES ARE MIS-MATCHING & YOU HAVE TO AGAIN DEPOSIT THE DOCS. WITH CHANGE IN SIGNATURE FORM BEING ATTESTED BY YOUR BANKERS.

AGAIN, I HAVE DEPOSITED MY SURRENDER REQUEST ON DTD.[protected]. NOW, AGAIN THAY PROPOSED FOR 15 WORKING DAYS.

WHY THEY DELAYED FOR MORE THAN 15 DAYS TO RAISE A QUERY & WHY THEY DO NOT SETTLE IT AT PRIORITY BASIS.

I AM IN DEEP NEED OF MONEY & THEY ARE TORTURING ME.

PLS. RESOLVE THE MATTER.

THANKS & REGARDS.

KAMAL KANT GUPTA

MOB: [protected]

E-MAIL ID:[protected]@yahoo.com

I have an Insurance policy with Birla Sunlife on which I am making timely payments of my premium. there has been no ocassion where i have missed the payment.

I asked for a tax certificate from the compnay to submit in my compnay to avail tax benefit under section 80 C.

they are only giving me the certificate for the premium paid till date in the financial year and I am denied with the certificate for the premium payable till march 31st 2011.

As a customer I have a right to receive this without which i would not be able to get any tax benefit for the amount that I am supposed to pay for the rest of the year.

Despite sending e-mails to their Chief Greviance Redressal officer also they have not responded.

Can you please help me with this.

Hi,

Birla Sunlife has taken 49000Rs from my credit card as a policy amount and when i said i want to cancel the policy they have sent out a letter saying the your policy got cancelled but the funds available in my policy is nill . They mean to say that 49000Rs what i have paid is been invested and for cancellation charges it is been adjusted.

So now i was been left out with 0Rs returns from the Birls Sunlife policy.

Please Note: No where in the policy document of the executive who met me have said this that i will not be paid anything if i go for cencellation.

Full & final settlement not recevied. Regignation in year 2008.

Sir,

i was an agency manager at Burhanpur branch.My employee code was 18304.and resignation is year 2008. sir i've not received my FFS yet.everytime hehelpdesk gave me wrong Commitment .
Please note that your FFS has been completed and you will receive it at the end of this month.
Conversation between Hrhelpdesk & me as on mail as follow

sir my name is sura singh and mu EMP ID 35856 i was working with birlasunlife insurance as AgencyManager at Kullu branch in himachal .my date of joining was 20th Nov 2009 .as resigened fro this cmpany on 5th oct 2010 . i hav given notice on 21st sept 2010 . i hav spoken any time at help line and copany concerend guy in kullu office but haven't got satisfactory answer pls do the needfull as soon as possible .
thanking you
suram singh
[protected]
chauhan.[protected]@rediff.com

Dear All;

This S.Madhusudhan rao worked as a Senior Agency Manager located at Visakhapatnam-1 branch(806) and

my Emp-Id-11917,Business code-379073 since 11th July 2007, reporting to Mr.Ravi kumar (BM) and i resigned on 9th nov 2010. sir i want to tell some thing about my resignation. on 9th November My BM forced me to give resignation with out any reason. i requested an a expelnation but they haven' given any time and they asked to give spot resignation. They not accepting one month notice period also and they are removed me on the same day and blocked my mail access before giving resignation.Is this MNC culture?. what about the values of the comapny.in meetings they are told that for SAM don't have any theft and given job security but why they want me to give resignation. right now i am on roads and i haven't got any job other than insurance sector.

especially i want to tell about my BM Mr.Ravi kumar that, he joined in organization 2 years back he spoiled around 25 employees carrier

1. He recruit the agency manager above 200 K.ms rural places like vizayanagaram,srikakulam,parwatipuram,bobbili, Nakkapalli and palasa.

2. He recruit es from rural places and throwing out the urban employees.

3. Total team members in vizag-1 not working with heatfully because he gives notices and uses unparlamentary languages and blackmail by giving non performance notices for his promotions and targets and spoiled our carriers.

4. they forced me to give resignation and i mentioned same thing on my letter but they are not accepted that.otherwise they give termination letter. that'y why i resigned by saying that i have some other opportunity on my letter.

5. I don't have any job right now and i am on roads. i have 2 kids along with my father and mother.

6.even i tried for any other job they are not giving any good feed back, that's why i haven't got any job and spoiled my life. and what can i do?

7. my BM MR.Ravi kumar feels him self as a CEO and he never motivates team.

8. our ARM Mr.Suresh kumar never motivated us. he always tells that iam giving free salary as a charity and fears us by giving notices.

9. BM ravi kumar never maintained his total team from last 2 years. and he is not giving any employment to vizag people.

10. I am sure that by December 31'st more that 50% managers going to give resignation which allready with BMs hand


i feel hat Birls sunlife is good in ethics and values but BMs like Ravikumar spoiles that. plz make an enquiry on what basis they are removing us and what happens in branch. EVERYBODY IN BRANCH INCLUDING OPERATIONS, HOUSE KEEPING BOYUS, SECURITY ARE AGAINST Mr.RAVIKUMAR. you just check with some other third party.so please save those people who are willing to work.


Regards

S.Madhusudhan (SAM)
Emp-Id-11917
Cell--91-[protected]

Hi Sir,

I took birla sunlife gold plus 2 policy which we need to pay the premium for 3 years. Premium for an year is 50,000.But in gold plus there is an option to reduce the premium from 2nd year by giving a premium reduction form.

I had given the premium reduction letter..but birla is not accepting it saying that option is no more..

Please do the needful.

This is what they say in website.

Birla Sun Life Insurance Gold-Plus II



A wide range of investment funds to choose from depending on your risk appetite. Also, a golden opportunity to higher your return on investments by investing in 100% equity option - Maximiser.

Free unlimited switches and premium redirection - The plan allows you to monitor your investment fund performance and change its portfolio according to your preferences at different stages through free unlimited switches and premium redirection.

Convenient short pay option that allows you to pay your premiums for 3 years only thus avoiding the hassle of paying regular premiums

The plan offers the flexibility to reduce your premiums from the 2nd year depending upon your financial situation.

The plan offers good liquidity through Partial withdrawals and Surrender. After three years there is no penalty on surrender of policy. Free unlimited partial withdrawals after 3 policy years allowed subject to a minimum withdrawal amount of Rs. 5000.


http://www.birlasunlife.com/distributiontsetims/insurance/goldplusII.asp.

Thanks,
Arun
[protected]
co.[protected]@yahoo.co.in

Dear Sir,

I got this policy[protected] Name of Praveen Kumar Goswami, now I want dues that it is not reaching me since a very long time though my cheque posted twice but i have not received it , so kindly look in to the meter and help me at the earliest in Hope quick response.
I, therefore, once again request you to look into the above stated matter at your earliest and oblige. Needless to say that in case of your inaction in the above matter, I will be forced to take up the matter in accordance with the law and further inform the same to media to inform the investing public how unsafe their hard earned money is with you.
Regard's
Praveen Goswami
[protected]@yahoo.co.in
Mob.[protected]

This is G Raghubalan son of Mrs. G Jothimani, on whose behalf I am sending you this mail, as my mother is around 69years old and she is unable to follow up on this issue, which your company executives are unable to help us so far.

My mother has invested in 04 policies for her 04 grand daughters on the 22 Oct 2009, vide Axis Bank cheques of Rs.15000/- each, through your Insurance Advisor Dhrubajyoti Saikia (Insurance Advisor Number: AG4086) . All these 04 Axis Bank cheques (numbered 7941, 7942, 7943 & 7944) were accepted, honoured & credited to Birla Sunlife. Out of these, one of the policy amount was returned, by pay order, due to the some technical reason.This automatically meant that the other Three policies are supposed to be active, namely,[protected], 03296926,[protected].

On the due date of the second premium, when we got in touch for paying the second annual premium, we are told that only two policies are active. We are further informed by your branch at Kalyan Nagar, Bangalore, where we went physically to check up, that one of these 03 policies is not active as the cheque issued was dishonoured. This is the same information which we received, when we contacted your Customer Care number as well.When we contacted our Insurance Advisor Mr Dhrubajyoti Saikia, he was also unaware of the same and he has also been trying to help us find out the reason for this status.Now Policy Number[protected] seems to be the policy which is reflecting inactive in your system despite the amount having been debited from the account towards Birla Sunlife.

On enquiring from Axis Bank whose cheques hads been issued we noticed that all 04 cheques had been debited. So there obviously is no question of any cheque being dishonoured. We were also told by Dhrubajyoti,and your Customer Care Executive over phone and also Mr.Nanjundaswamy (Head of Sales) that we can send a complaint letter with the bank statement and we would get a response within a week.

We collected a statement from the Bank and forwarded the letter through Mr Dhrubajyoti who had handed it over to the Kalyan Nagar Branch in Bangalore and he was informed that they would be forwarding the same to the Head Office. I was informed that I would be hearing in a weeks time. Till date I have not heard from anyone and its more than a month !!

Now, when I contact anyone at Birla Sunlife, I am told that no letter has been received and my problem continues. On repeated calls to your Customer Care Executives and various frustrated conversations, I am yet to see anyone bothered to do anything about the whole issue.

Now this is a last ditch effort from my side, in this age of heightened Customer Service where I am dealing with an extremely unprofessional set up where not a single soul wants to take up ownersip of your Customers Problems.

So I am sending this mail to a couple of email ids which i happen to have got (Hoping it reaches someone who bothers to respond and solve the problem) and I am cc'ing the Insurance Advisor Dhrubajyoti Saikia as well, with the details of my problem. I am herewith attaching the bank Statement which clearly indicates that none of the 04 cheques issued was dishonoured, as every executive of your company that I have spoken to is claiming.

Hoping that I would get a proactive response, alongwith some effort from the companys end to sort out my probs, rather than telling me what I should do next, which is what everyone in your company seems to be doing. I look forward to a response at the earliest, which should not be an attempt to 'pass the buck' as this again seems to be common with Birla Sunlife staff, failing which i would be forced to look at other options.


Your Disappointed, Frustrated & Extremely Regretful customer

G Raghubalan ([protected]@gmail.com)

DEAR SIR,

I HAVE TWO POLICY OF BIRLA SUN LIFE. MY POLICY NO ARE[protected] &[protected] ,
MY ISSUE IS THAT WHEN I WENT TO BIRLA SUN LIFE OFFICE FOR DEPOSITING THE PREMIUM AMOUNT THEY TOLD ME THAT OUR SERVER IS NOT WORKING SO WE CAN'T DEPOSIT YOUR POLICY'S PREMIUM SO PLEASE DEPOSIT NEXT DAY. BUT WHEN I GO AFTER FOUR DAYS TIME THEN THEY SAY'S YOUR PREMIUM IS DUE ON MONTHS MORE AND DEPOSIT THIS IS NOT FIRST TIME IT'S 3RD OR 4TH TIME WHEN I AM IRRITATE ON ALL OF THESE THING,S AGAIN & AGAIN I ASK THE PROCESSOR REQUEST TO SURRENDER MY POLICY THEN THEY TOLD ME THE YOUR POLICE CAN'T BE SURRENDER BEFORE 5YRS BUT AT THE TIME OF POLICY . THEY TOLD 3YEAR NOT FIVE SO PLEASE TELL ME WHAT I DO. OFFICE STAFF ALSO NOT GOOD BEHAVIOR ALSO VERY BAD.

DEAR SIR

I HAVE A POLICY OF BIRLA SUN LIFE. MY POLICY NO IS[protected].

MY ISSUE IS THAT WHEN I WENT TO BIRLA SUN LIFE OFFICE FOR DEPOSITING THE PREMUIM AMOUNT THEY TOLD ME THAT YOUR POLICY IS SURRENDERED
WHEREA AS I AM NOT GAVE HIM ANY REQUEST TO SURRENDER MY POLICY AND MY POLICY PERIOD IS NOT COMPLETED. THEY SURRENDER MY POLICY WITHOUT MY CONFIRMATION AND WIHOUT MY REQUEST.

AFTER THAT I CALLED TO CUSTOMER CARE OF BIRLA SUN LIFE. AS PER TELLE COMMUNICATION WITH MISS SHWETA THEY TOLD ME YOUR POLICY IS ACTIVE WITHIN 10 WORKING DAYS.

BUT MY ISSUE IS THAT HOW CAN THEY ITSELF SURRENDER MY POLICY WIHOUT MY CONSENT AND IF IN BETWEEN THAT PERIOD ANY THING HAPPENED TO ME ARE THEY LIABLE FOR THAT

KINDLY TAKE A SERIOUS CONCERN WITH THAT AND TAKE APPROPRIATE ACTION IMEEDIATELY



MUKESH JAIN
M NO [protected]

Dear Sir;
I have a Birla Sunlife insurance Dream Plan Policy 2 years back. Now I want to change ECS bank after change my Job. I request my corporate agent Accord Financial Services A-60 Lajpat Nagar -2 but no responce. Then I request to Birla Sunlife 2-3 times. No responce from company. even I complaint to IRDA then they email & his employee Mr.Dharsta Bhuan harrass me & give life threat. I wrote several times to Birla Sunlife senier employee but no solution till now.

Respected Sir,
I have taken a birla sunlife insurance on feb 2010. Now Iam posted in Israel with UN Army for six months. I don't check my policy without CIP/TPIN Nos I wrote three more letters to company to provide this above nos. till today they don't issue this no to me. So, sir please do something for me to get this nos as early.





Thanking you.
Sub Mohanan K
policy No[protected]
Half-Early
Amount-6008.00

Hi,
I hold a Health insurance of Birla sun life. My claim has been approve since last 4 months but the TTK guys have not been sending me the amount.
All Birla Insurance claims have been handled by TTK and its a hell . The call center guys just respond by saying " you will get the check in 2 days" . Since last 4 months this is what is happening . There is no point of escalation that is available.
I believe it was a grave mistake to have invested in this policy. I am penning down my complain so that it serves as an eye open to other current and future policy holders.

Thanks
Mrs. Singh

Dear Sir
Reference: Client ID: [protected]; Policy No:[protected]; Insurance Advisor Code: 001394
I have invested in Birla Sun Life Saral Jeevan - Fund Coverage and Saral Jeevan life coverage – Term 20 on 16.09.2009. I had paid Rs. 50,000/- towards first premium and have allotted 4988.227 units @ Rs. 10.023. I read the policy details very carefully and find everything as per the discussion and illustration provided by Mr. Rishi Chaturvedi- Senior Unit Sales Manager – Alternate Channels and Mr. Soumojit Dutta at time of inception of the policy. I have also received my gift voucher and gold coin as per the scheme of Birla Sun Life for the specific product from Mr. Soumojit Dutta.
I received my policy account statement for the period 16.09.2009 to 16.09.2010 in the last week of September 2010. I surprised to see that monthly cost of insurance and administrative charges are deducted from my account. These charges were not discussed or illustrated by Mr Chaturvedi and Mr. Dutta at the time of inception of policy and it was also not written in the policy documents provided by the company.
Further, the cost of insurance Rs. 22,188.41 against the yearly premium of Rs.50,000/- is too high. I am not prepared to maintain such high cost. If the cost elements were disclosed by the company at time of taking the policy, I could not take the policy.
I had written mail to the customer care of Birla Sunlife and explained about the charges and asked to cancel my policy. But it was informed to me that they are unable to cancel the policy because I was not exercised within the freelook period.
Sir, please be informed that I was in dark about the charges during freelook period. I had written mail immediately after receiving the account statement.
I am repeatedly writing that I was not aware about the charges and it was intensely concealed at the time of inception of the policy and also I am not prepared to maintain such high charges. Sir, I am very sorry to say but I am not receiving any satisfactory reply.
Sir, I would request you, kindly look the matter and help me to get refund the hard earned money.

Yours faithfully

Sanjiv Keshri
P-48 Pragati Pally, Laketown
Kolkata - 700089
Ph. no: [protected]
Email: sanjiv.[protected]@gmail.com

Please help to resolve this problem which I am facing from Birla Sun life



This is the whole story



On date 7/9/2010 or 8/9/2010 myself and my friend Andeep went to Birla Sun Life Guwahati office, I ask them I want to surrender my policy no[protected] and then they told me your 3 year completing on date 19/9/2010 then I again ask them can I fill up my policy surrender form in advance they told me yes but we process your request after 19/9/2010 then I sad its ok and I fill up the form.



Then after 8 to 9 days I got a call from Birla Sun life costumer care and they ask me sir we received your policy surrender from did you want to surrender your policy I sad yes I want to surrender then he told me sir don’t surrender your policy now I asked why he told me sir you just completed your 3 years after 3 years we didn’t charge for any fund management and for any purpose your money will grow very fast I ask him tell me one thing is there any deduction if I surrender my policy now I ask him 2 times then he told me no sir you completed your 3 year in this policy after 3 year there is no deduction and your current total fund value is 204000/- Rs and you will get all 204000/- Rs. after that only I conform him ok only if there is no deduction then I want to surrender.





After 15 days I call costumer care and ask them what is the states of my money when I got my money they said sir our server is very slow please call after some time then after 1 or 2 days I again call and ask the same they said sir your request is under process you will get very soon I just ask them what is the amount I am getting they told me sir you getting approx.157000/- Rs I ask her I am getting 157000/-Rs only why? she told me sir you fill up your surrender form on date8/9/2010 11 days before competing 3 year that’s why we deducted 47000 and some Rs from fund value I ask her I gat a call from costumer care and he told me sir there is no deduction if you surrender your policy now after that only I surrender my policy she forward my call to her senior boss and they just told me sir we will look in to this mater and I told him I know when every costumer care call any one the always record the conversation if I am lying you can check your records and hear what I talk with costumer care.



I have some points



1. No body told me any think about Deduction I don’t know why?

I don’t think I did any mistake.

2. I didn’t giving any body name because it’s not about any particular parson its all

about Birla Sun Life reputation.



Every body misguide me and give me wrong information after this experience it’s very hard to trust Birla Sun Life in further in my life



NOTE:-



Because of this i am very much mentally disturb



I request BIRLA SUN LIFE CO please don’t force me to go for consumer court for justice



I hope this problem will resolve ASAP



CHANDAN MISHRA
MY PHONE NUMBER [protected]

My name is Mr. Lohit, I did joined Birla Sunlife Insurance Co Ltd, Tinsukia Branch on 26th Aug 2010, My Agency Manager Code: AZ7849 and my Employee Code is 41478.My problem is that, within the first ten days I forget to reset my Password against the company Email being Provided to me, and now as my password is being reset by the concerned authority, I am unabling to log in to my Mails. My Email ID are: lht.[protected]@rediffmail.com, [protected]@live.co.uk, please help out as early as you can and please do allot me a new password and do send against my Mails.

I enrolled for Systemmatic Investment Plan plus insurance for Birla Sun Life Mutual Fund in July 2007. As per the prospectus, I am eligible for free insurance till the scheme is running.

In-spite of my continuous follow-up for the last 6 months, they are not sending me the insurance certificate of the third year.

Thank You,

Meena Arul Selvan
A001, Hemanth Orange
6 th Cross Vignan Nagar, Bangalore - 560075
Mobile - [protected]

Birla Sun Life Mutual Fund Folio no : [protected]

[protected][protected][protected][protected]

Arul Selvan <[protected]@sify.com>

Re: [Ticket#[protected]] 'BSLFS=[protected]' RE: Re: Re: RE: Fw: Fw: RE:'BSLFS=[protected]'RE:'BSLFS=[protected]' Re: Re: Re: [...]

Arul Selvan <[protected]@sify.com> Thu, Sep 23, 2010 at 8:47 AM
To: BirlaSunLifeMF <[protected]@camsonline.com>
Cc: A_CEO_BSLAMC <[protected]@birlasunlife.com>, [protected]@camsonline.com
Dear Ms Gayathri,

I'm really fed up due to the 30 days, 7 days, two days and now 45 days being promised. These are the number of days that have been promised by Birla Sun Life to me in the last 5 months. If you have the patience, please go through the below mails.

Am I supposed to remember and wait for another 45 days and contact you? How many time I have to do it?

Why it should take 45 days more for a regularly running policy for the third year to issue the certificate? I'm in touch with you for the last 4 months.

By the time you send the certificate, I am sure the insurance period will be over and I have to start again for the fourth year's certificate.

Just compare it with Reliance Mutual Fund, who sent the certificate without asking on the due date of the start of insurance period and valid for the entire period of SIP. (find enclosed).

I wish Birla Sun Life Mutual Fund wakes up and does someting.

Meena Arul Selvan

On Wed, Sep 15, 2010 at 7:08 PM, BirlaSunLifeMF <[protected]@camsonline.com> wrote:
Dear Investor,

We thank you for writing to us.

The third year renewal instruction relating to the Insurance with respect to the CSIP investment under folio [protected] has been already forwarded to the respective team for approval and we assure you that we shall despatch the Certificate of Insurance at the earliest possible time period, the normal time period for despatch being 45 days from the policy effective date.

We shall provide you the despatch details once the Certificate is despatched to your registered address.

We once again kindly request your patience in the interim.

For further assistance do not hesitate to get in touch with us.

Assuring you of our best services at all times.

Thanks & Regards

Gayathri C
Computer Age Management Services Pvt. Ltd.
Unit : Birla Sun Life Mutual Fund
Rayala Towers, 158 Anna Salai,
Chennai 600002
[protected][protected][protected][protected]

Have you visited the recently introduced section ‘Did you know’ in www.camsonline.com . 'Did you know' brings you information on investor convenience and industry updates.
_______________________________________________________________________
The opinions expressed in this message and/or any attachments are those of the author and not necessarily those of any Company represented by the author. If this message was not authenticated with a digital certificate previously identified as belonging to the author, there is no guarantee that this message is authentic, private or confidential, and it may have been altered by unauthorized sources without your or our knowledge. Nothing in the message is capable or intended to create any legally binding obligations on either party. Author and companies represented by him/her accept no responsibility for loss or damage from its use, including damage from virus.



-

-
09/14/2010 10:54 - BirlaSunLifeMF wrote:

> Dear Investor,
>
> We thank you for investing in Birla Sun Life Mutual Fund.
>
> In view of your mails, kindly note that we have referred the matter to the AMC once again for clarification with respect to the despatch of the 3 year Certificate of Insurance and please be assured that we shall revert to you today with the exact duration for despatch of the same.
>
> We earnestly regret the inconvenience caused to you.
>
> For further assistance do not hesitate to get in touch with us.
>
> Assuring you of our best services at all times.
>
> Thanks & Regards
>
> Gayathri C
> Computer Age Management Services Pvt. Ltd.
> Unit : Birla Sun Life Mutual Fund
> Rayala Towers, 158 Anna Salai,
> Chennai 600002
>[protected][protected][protected][protected]
>
> Have you visited the recently introduced section ‘Did you know’ in www.camsonline.com . 'Did you know' brings you information on investor convenience and industry updates.
> _______________________________________________________________________
> The opinions expressed in this message and/or any attachments are those of the author and not necessarily those of any Company represented by the author. If this message was not authenticated with a digital certificate previously identified as belonging to the author, there is no guarantee that this message is authentic, private or confidential, and it may have been altered by unauthorized sources without your or our knowledge. Nothing in the message is capable or intended to create any legally binding obligations on either party. Author and companies represented by him/her accept no responsibility for loss or damage from its use, including damage from virus.
>
>
>
> -
>
> -
> 09/11/2010 15:54 - Arul Selvan wrote:
>
> > Dear Sir,
> >
> > You promised for the second time to send the insurance certificate in 7
> > days. Today, it is more than 14 days and I don't know how many more times
> > you will promise and fail.
> >
> > Whether it is height of inefficiency or complete lack of customer
> > orientation in your company, I do not know.
> >
> > Atleast stop my SIP and let me get rid of my portfolio with Birla Sun Life,
> > which claims to be the No1 in customer satisfaction !!!
> >
> > Meena Arul Selvan
> >
> >
> >
> > On Thu, Aug 26, 2010 at 5:42 PM, A_CEO_BSLAMC
> > <[protected]@birlasunlife.com>wrote:
> >
> > > Dear Ms. Selvan,
> > >
> > > We regret the inconvenience caused to you.
> > >
> > > We would like to inform you that we are arranging to dispatch the
> > > Certificate of Insurance for the third year on priority which you shall
> > > receive in the next 7 work days.
> > >
> > > you best of our services and look forward to your continued patronage
> > > Regards,
> > > Priya Patrao
> > > Client Relations
> > > Birla Sun Life AMC Ltd
> > >
> > > -----Original Message-----
> > > From: Arul Selvan ([protected]@sify.com)
> > > Date: Thursday, August 26, 2010 11:08 AM
> > > To: A_CEO_BSLAMC ([protected]@birlasunlife.com)
> > > Subject: Re: Re: RE: Fw: Fw: RE:'BSLFS=[protected]'RE:'BSLFS=[protected]'
> > > Re: Re: Re: Re: Re: Re: RE:'BSLFS=[protected]'Certificateofinsurance folio
> > > [protected]
> > >
> > > Dear Sir,
> > >
> > > You promised to send the certificate within 30 days. Today it is more than
> > > 55 days. I am very disappointed with the working of Birla Sun Life.
> > >
> > > You will aways promise and will not bother to fulfill it.
> > >
> > > Pl. do not send me one year certificate. Pl. send me a certificate valid
> > > for the duration of the SIP. If you send for one year, I have to struggle
> > > again for it every year and the whole year will be over by the time I get
> > > the certificate.
> > >
> > > Meena Arul Selvan
> > > [protected]
> > >
> > >
> > >
> > >
> > > On Fri, Jul 2, 2010 at 5:51 PM, A_CEO_BSLAMC <[protected]@birlasunlife.com>wrote:
> > >
> > >> Dear Ms. Selvan,
> > >>
> > >> We thank you for writing in to Birla Sun Life Mutual Fund.
> > >>
> > >> With respect to your query, we wish to inform you that the Certificate of
> > >> Insurance for the third year will be dispatched within 30 work days.
> > >>
> > >> Priya Patrao
> > >> Client Relations
> > >> Birla Sun Life AMC Ltd
> > >>
> > >>
> > >> -----Original Message-----
> > >> From: Arul Selvan ([protected]@sify.com)
> > >> Date: Friday, July 02, 2010 01:01 PM
> > >> To: A_CEO_BSLAMC ([protected]@birlasunlife.com)
> > >> Cc: [protected]@camsonline.com ([protected]@camsonline.com);
> > >> [protected]@birlasunlife.com ([protected]@birlasunlife.com);
> > >> [protected]@birlasunlife.com ([protected]@birlasunlife.com);
> > >> [protected]@birlasunlife.com ([protected]@birlasunlife.com);
> > >> BirlaSunLifeMF ([protected]@camsonline.com)
> > >> Subject: Re: RE: Fw: Fw: RE:'BSLFS=[protected]' RE:'BSLFS=[protected]'
> > >> Re: Re: Re: Re: Re: Re: RE:'BSLFS=[protected]' Certificateofinsurance folio
> > >> [protected]
> > >>
> > >> Dear Sir,
> > >>
> > >> I had enrolled for the SIP+insurance of Reliance Mutual fund. I
> > >> was pleasantly surprised to receive the third year's insurance certificate
> > >> from them without even asking (find enclosed).
> > >>
> > >> Just compare it with Birla Sun Life, where I had to struggle for more than
> > >> 6 months for getting the second year certificate.
> > >>
> > >> Now, the second year is also over and I have to get the third year
> > >> certificate. Pl. give me a date by which you can send the certificate.
> > >>
> > >> Meena Arul Selvan
> > >> [protected]
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> On Thu, May 6, 2010 at 10:43 AM, A_CEO_BSLAMC <
> > >> [protected]@birlasunlife.com> wrote:
> > >>
> > >>> Dear Ms. Selvan,
> > >>>
> > >>> We earnestly regret the delay in responding to your email.
> > >>>
> > >>> With respect to your query, we wish to inform you that the Certificate of
> > >>> Insurance for the second year has been dispatched on 29 April 2010 through
> > >>> Speed Post reference number ET[protected]IN.
> > >>>
> > >>> Further, the revised Certificate of Insurance for the third year will be
> > >>> issued when the insurance cover is renewed in July 2010
> > >>>
> > >>> For any further information or assistance, please feel free to contact us
> > >>> between 9 a.m. & 9 p.m. from Monday to Saturday on our toll-free number
> > >>>[protected], or, on[protected]non toll-free). You may also visit our
> > >>> web-site www.birlasunlife.com
> > >>>
> > >>>
> > >>> Regards,
> > >>> Priya Patrao
> > >>> Client Relations
> > >>> Birla Sun Life AMC Ltd
> > >>>
> > >>
> > >>
> > >> <<Scan_Doc0002.pdf>>
> > >>
> > >>
> > >
> > >
> >
> > --
> > This message has been scanned for viruses and
> > dangerous content by MailScanner, and is
> > believed to be clean.
> >
> >
>

--
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

I have taken a policy from Birla Sunlife, Mumbai. My all personal information leaked by Birla Sunlife. now I had harrased by some guys, which having my information.

First I have called to Custommer Care and they told me that you send mail to custommercare. then I have sent mail to [protected]@birlasunlife.com with all details to Birla Sunlife with name,& Mob.no. of fraud guys on Sat, 8/28/10, [protected]@birlasunlife.com . But Birla Sunlife did responeded my mails till now after so many times repeated reminder.

When we ask regarding the updates, then we received below type of mails

********************************************************************************...⇄
Dear Policyholder,

We hereby confirm the receipt of your email and thank you for contacting us. We will be replying to your mail within 6 working days.

We will also be calling you to update you on the status of your email; request you to therefore register your latest contact details with us through any of our touch points mentioned below. This would also help you in receiving speedy resolutions and timely alerts pertaining to your policy.

Birla Sun Life Insurance is proud to have you as a customer and it’s our privilege to meet your current and future insurance needs. In case you require any information or assistance, our customer service executives would be glad to help you. Please feel free to get in touch with us at your convenience on the touch points mentioned below:

o Call us on our toll free number[protected], between 9 AM to 9 PM, Monday to Saturday
o Visit any of our branches; to locate the branch nearest to you kindly log onto www.birlasunlife.com
o Log on to www.birlasunlife.com for further information
We take this opportunity to assure you of our best services at all times.

Regards,
Customer Service
Birla Sun Life Insurance Co. Ltd.

This is an auto generated response; kindly do not reply to this email.

************************************************************************
Dear Customer
Thank you for contacting Birla Sun Life Insurance.
We are in receipt of your query/request bearing Ref No : 18619607 regarding Policy No : 1877686
We are examining the same and shall respond to you within 15 business days from the date of receipt of your communication.
For any further information or assistance, please feel free to contact us between 9 a.m. to 9 p.m. IST [MondaytoSaturday] on our toll-free numbers[protected] and[protected], or on[protected] [nontoll-free]. You may also visit our website www.birlasunlife.com.
We value your trust in us and assure you the best of our service at all times.
Regards,
Jitendra Mhatre
Sr. Executive
Customer Service.
FAX No.:[protected].
********************************************************************************...⇄

Request you to please take appropriate action.

Thanks & Regards,
Vidyanand Sah

Hello

I had issue with Birla Sunlife ,one of their employe came to me last may(10/05/10) and he taken my PAN card xerox saying that we me provide all the deatils of investments.From Last 4 months he is not in touch with me.He started policy (Birla Sunlife policy # 4082914) the procedure with out informing to me.
Now every month the interest is reduced from my citi bank account. I didn't receive any documents regarding that policy.In August,i raised a request to cancel the investment policy,but nobody repsponded to my request.Just they made transaction from my account.Yestarday i went to citi bank office which is in kalyani nagar pune(MH)."I had discussion with Chitra and her manager but those people are not responding to my request".I am really facing problem with that policy,Please understand my problem and help me in cancelling the policy.
For a company like Birla sunlife its not fair to involve customers in such policies without their interest.