BloomsVilla Complaints & Reviews

I send a order from Bloomsvilla to dehradun .Max time limit was 3pm .still my love one not recieved any order .I want my refund .My order ID is BV23133646

So, on 26th of January i had ordered watch and pen i was about to be delivered at the same day. But till now not yet delivered yet. Kindly do check

Also i have attached my order ID. Which is to be delivered today till now no one has arrived.

Paid money to order a cake to be delivered on 28th jan. They did not deliver the order, , no way to contact the customer care, no refund, bunch of fraudulent people managing the company.

Oder No : BV23129820

This delivery is supposed to happen by 12 noon. It has not happened till now (more than 1 hour). Chat service is poor. No answers. Phone calls not answered, ever on hold. Made a mistake selecting from this company.

Order id -BV23128176
cake and flower order placed on 18 jan but the confirmation i got was for 19 jan so i asked to put it on hold and meanwhile tried connecting to customer care to request for sam eday delivery as i already paid rs. 1698. no one picked the call.
next day i get a mail that since they did not had lilies they are processing the order with roses. after that i get a call saying the same but i ask them to cancel the order bcause the occasion has already passed. they cancelled but now they are not refunding my money and saying they are going to give a gift card for the same value or deduct 200 rs as cancellation charges.

i need my full refund as they did never mention at the time of booking that there will be cancellation charges even when they did not had lilies.

Hello, I have paid to bloomsvilla for an order on 21st jan 2023 and it is yet to delivered. I have not received any call yet and not any tracking number and it's customer care number is also not helpful. I have mailed them for cancelation but it is also not working.
I am requesting you to file complaint against blossomvilla so I can get my refund.
Thank you

I placed a personalized order on 4th Jan and was notified that the expected time of delivery by courier is 10-12 days.
Even after multiple complaints being raised by me to Bloomsvilla team at [protected]@bloomsvilla.com and [protected]@bloomsvilla.com, I get responded back everytime with an automated message that the product will be delivered by courier in 10-12 days and that I will receive a tracking link from courier. I have not even received the link.
I tried to contact the customer care number mentioned in their official site multiple times but no representative connected to me.

Ordered flowers on 21st January to be delivered on 22nd January.
The flowers are not delivered and the calls are not being answered.

I am yet to get my order delivered. I placed a same day delivery order on January 12th 2023. Fully paid. But yet to receive any updates on the order. Tried reaching their customer care number multiple times. No response at all. Tried raising complaint on their portal. No proper response. Only automated email response. Kindly deliver the order at the earliest or refund the money. Its urgent. Very poor experience with Bloomsvilla overall. Kindly resolve.

My order never received the person I sent to and they never really properly communicated this with me.
On top of that when i asked for a refund, they refuse to give full amount and are taking 50% of the payment paid.

This was an order for my father's birthday.

I had placed the order on 31 night and I wanted that order at midnight.
After my payment process, I was waiting for my order then I contacted to customer care but After a long time the customer care said that the order cannot be delivered now.
Then I mentioned to customer care on chat and by mail that if you can't deliver ok then cancel the order.
But again next day I got a call from courier boy for cake delivery at 12.50...

Order number BV22124436. I have ordered a flower bouquet for midnight delivery. But now I'm helpless as there is no support or number available to track the same. On live support no one is answering my chat and numbers are all either wrong or closed.

I want my money back and want to urge the authority to take an action on this website.

Here I am attaching the screenshot of mail which I have received.

I have ordered a customized mug hoping that it would be delivered on the same day. I have ordered it on[protected] and the status of the order was not at all changed .Now on[protected] it is showing that the order is delivered, i am very much displeased of the blooms villa's service .I have raised complaint in the mail of bloomsvilla but nothing happened .I would hope that it will respond for this .Very much disappointed with the customer care too.

I ordered a teddy bear soft toy from Bloomsvilla online gift site for my daughter's birthday. They displayed a good one and delivered a cheap low quality teddy bear.
I asked for a return n refund but they denied
They are cheating customers.

I ordered flowers (lilies) on 29th November and opted for midnight delivery I even paid extra for the delivery i.e. Rs250
They didn't deliver it that day
They haven't delivered it till today
Please stop doing such frauds.
I've been constantly writing mails and there's no positive response
PLEASE REFUND INR 1499
Attaching a screenshot in which it is clearly mentioned that it will be delivered by 29th midnight for which I also paid extra
Order No.- BV22117519
Name- Sharon Saini

Dears,

Order No. BV22119860

Order Date - 10th Dec 2022

Agreed Delivery Date - 13th Dec 2022 (Morning 10 to 11am) Paid Extra for specific time delivery.

Status - Not Delivered.

Response - Very Very Poor

Telephone Response - 0% Response ([protected])

COMPLANT Registered to Bangaluru Crime Branch. Hope action will be taken and block this Blooms Villa completely and save the Peoples from unnecessary tension and getting cheated.

Thanks.

Dear Sir,

My Order Number - BV22119860

After receiving the money, they are not responding even. Called many times ([protected]) and no single response. The Function is over still not delivered the Ordered Cake & Flower. It's a pure online scam or Fraudulent.

Peoples don't believe.

Reported to Bangaluru Police / Crime Branch related this and submitted all documents.

Thanks.

Sender Name : Aditya Saraogi
Sender Phone : [protected]
Sender Email : [protected]@gmail.com

Receiver Name : Jyothi Iyer
Receiver Phone : [protected]
Receiver Address : rainbow vista rockgarden phase 2 kukatpally, 1908 Block F, Hyderabad, 500018

Delivery Type : Standard Free Delivery- 9 AM to 8 PM
Estimate Delivery Date/Time : 09-Dec-2022 - 3 PM to 6 PM

Your Complain Already In Open Status! Complaint ID : 23960

They have not delivered the ordered item but every time on mail it confirms that it has been delivered. But neither the receiver has received anything or I have got my money refunded.

Tried contacting their number but no response. Seek your assistance

One of the worst online store big time fraudsters. I had placed a order for lilies
on 9th Dec which never got delivered. I have sent many mail tried to call but never responded..
You place your order but you will not receive.nor you can cancel not you get your refund. Worst people working there customer care service never respond & once they pick up the call but all of sudden disconnect after the complaint... never ever trust this so called BLOOMSVILLA sh***.

Hai,
I ordered Cake & Flowers; nobody has called me for confirmation so far. I need to make sure the delivery to be on time (13th Dec 2022, Morning 10AM) as mentioned while ordering. Fixed time payment also initiated along with the order.

ORDER NO. BV 22119860

Atleast someone responds and value the customer.

Regards,
Ram