BloomsVilla Complaints & Reviews

I have already submitted n number of complaints to customer care of Bloomsvilla. I was asking refund for not delivering gift not only on time but also not on the same day.

Order No. : : BV22118490.
Client Name:: Ronak Thaker
Order Date:: 4th Dec'22
Order To be delivered on date and Time(Preferred Time):: 12 to 3PM, 6th Dec'22
Order Delivered :: 7th December (Which was rejected by my wife as anniversary...

Please beware!!! This is a bogus site. I ordered flowers for my uncle's funeral on 5th Dec 2022. These guys are so callous, they don't even spare the dead.
They charged extra for a morning delivery. But the item has not even reached. The status on the tracking changes from Out of Delivery and now to On Hold - Recipient not accepted order - which is ridiculous since the family is at home and no flowers have been delivered.
I've been calling customer care. They picked up only once to which the lady told me, they'll reimburse the Rs. 200 and cut the call abruptly. Since then, no calls have been picked up by them.
I have sent several emails on the email provided, but it seems that they've set up an automated response saying that the item is out for delivery and will be delivered shortly.

This website needs to be shut down since it's robbing people of hard-earned money. Please do no place an order with them.

I have ordered a flower on 5th of Dec morning .my sister anniversary occasion.
However I got an email like product is not available and you can choose cakes I place of that .I denied that and asked for refund.
Now they are saying it will cost 10 percent cancellation charge.
Even I aggred on that as well.i didn't get any response after a lot of emails also.
Please initiate refund as soon as possible.

Thanks
Vijay

Cake was ordered from Blooms villa.order number # BV22118249 order says delivered but it's not delivered.

No one is picking the calls and not responding to chats.

Its seems to be totally fraud store, I'm surprised how these kind of business are running in India and why there is no action against these kind of people.

So I wanted to send over a cake on my father's birthday and was looking for a same day delivery option. Since ferns and petals was not accpeting same day delivery orders and igp website was acting up, I decided to go with the new bloomsvilla website. I am based out of India and often need to use such websites. I was skeptical of providing my CC details but I was desperate so I took a leap of faith. And as was expected, this is a complete...

I've made an order and made the payment and scheduled the delivery date on 26/11/22 for a very special occasion, but didn't receive the order on that day, tried contacting the company for refund but they won't pickup the phone, please resolve my issue.

Purchased Lillies from their website. Bloomsvilla Order BV22116935.

Later they said Lillies are not available. Only roses available.

I requested cancellation as roses were not fit for the occasion.

They said if I want a money refund they will deduct Rs. 200. Since I cancelling. I reasoned with them that I am cancelling a substitute product since they are unable to provide me with a suitable substitute. It is not my fault that I am cancelling the order However, they were adamant and deducted Rs. 200.

This is clearly unfair business practices. Forcing customers to take a product they don't want, and penalising the customer if they do not accept.

The order is created, they took all the money and responded that they don't have the product. Now they are not picking up or talking about paying back. Unfortunately the reviews about this company was seen only later.

I have ordered flowers worth Rs.450 on 24th November order no. BV22116433, to be delivered oon 25th November. It was not delivered and on contacting customer service through chat, phone, email there is no response.

Please help me get the refund.

Did a mistake and will not repeat to use services of Bloomsvilla.

Ordered a Birthday cake from outside India and kept overseas calling them to be on hold for hours and useless people never answered. Their chat got a heading "We reply immediately" and God only knows what is Bloomsvilla's immediately meant.

Before they come innocently asking for order number, here it is BV22116060.

There is nothing called SERVICE with Bloomvilla, so be away from them.

Order BV22115464 which I paid is not delivered. Unable to call because all the numbers are not reachable and none to assist or to resolve issue. I want refund for the order which I paid but bloomsvilla didn't deliver.

I have ordered for birthday cake with pot of luck to deliver at a fixed time between 6pm to 7 pm on 04.11.2022 by paying Rs.1948/- with orders no.BV22112586 on the occasion of my brothers birthday.
But M/s Bloomsvilla has failed completely to deliver the items and i tried so many times to contact them and no response either online/offline.Request you take action against the concerned and arrange for refund immediately

The product which was ordered was not delivered and they took extra for early morning delivery, but it was delivered only by afternoon. Their customer care number provided was invalid and other methods are unresponsive

I ordered a cake on 3rd november 2022 in himachal pradesh but the state in the address was misinterpreted as some other state. I called the customer care and they told me they'll revert back but are not picking my call now. I have also sent an email and raised a complaint in their website but i am not getting any response.

Order Number: BV22109169

Problem History:

I have placed an order o[censored]ltimate Love Red Velvet (1/2 Kg) & Unthinkable Surprise Gift (Costed 1028 INR). Also I have opted for midnight delivery on 25th Oct (Charge: 250 INR).

When I checked with customer care about the delivery, they informed me that order to be placed before 12 PM IST else the product will be delivered in the standard delivery slot and delivery charges (Charge:250 INR) will be refunded.

I have been charged 750 INR for midnight delivery. When I asked about it, I was informed there is some technical error and Delivery charge of 750 INR will be refunded within 3-4 working days. Still have not received any update on this.

I ordered online on Blooms Villa's website. Order No: BV22111288 on 27th Oct 2022, a flower bouquet for my Friend's birthday on 28th Oct 2022. It was promised that my order would be delivered between 3-6 pm on Oct 28th, 2022. But it has delivered the next day on 29th Oct, 22 next day of the birthday, it's useless, coz there is no use if you delivered the flower after his birthday, this is specifically ordered for his birthday, it's not for another occasion,
Requesting you please initiate my refund with a penalty, I mean double of my ordered value. Let alone the fake assurance, you guys are not even picking up any calls and the tracking status shows delivered on 28th Oct-22.
Thanks
Anand
mobile [protected]

Placed an order for immediate delivery today but it’s 6.30 and the company fails to meet the expectations… there is no one responding to emails or calls… seems like a fraud company…please protect local citizens from these people and try to make life better. Need a full refund

I have thrice for a single order by mistakely. I want my money refunded which is not being processed.
Date of incident: 24th October 2022
Transaction Id -
Money has been debited from my account thrice.
Also attached the screenshot.

I had placed order for delivery of two bouquets vide order BV22108531 on 12.10.2022. The quality of bouquets including the quality of flowers, their number, vase and basket, are pathetic. I have been ordering bouquets from Fnp, Tilia, etc and have always received reasonable flowers. Looking at your website I ordered this time from you. I could find out as bouquets are for my home only. I am furious with the value of money delivered. This is cheating with customers. You have ruined our festival today.

I had ordered 1 kg rainbow delight cake with mix roses bouquet on 9th Oct 2022 midnight 11.00-11.59 pm slot. But received only half kg damaged cake on 12.25 AM and no bouquet. I have been trying calling your customer care number since yesterday night but no one is picking up. I am not happy with the service and the product. Totally disappointed.