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BloomsVilla Complaints & Reviews

www.bloomsvilla.com
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Updated: Jan 29, 2026
Complaints 529
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12
Unresolved
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Bad 😕 It seems that BloomsVilla has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BloomsVilla reviews & complaints page 11

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S
Sanjo89
from Kochi, Kerala
Feb 14, 2023
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Address: 13 a , noel earth , noel earth song , kochi

Flowers not delivered and nor responding to calls or messages and money is debited already
BloomsVilla customer support has been notified about the posted complaint.
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Same here ordered for flowers. Have you tried calling them? When I call it keeps saying the number you have dialled is busy.
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    S
    Shreyam Kumar
    Feb 14, 2023
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    Address: Karnataka.

    Order I'd:- BV23143700
    I shreyam Kumar living in kota Rajasthan I have sended a gift(flower)to my friend who lives in West Bengal but she didn't be my gift and my money has been deducted from my account. please do take required action against it
    BloomsVilla customer support has been notified about the posted complaint.
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      J
      Joseph25
      from Chennai, Tamil Nadu
      Feb 14, 2023
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      Bv23143085
      BloomsVilla customer support has been notified about the posted complaint.
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        Y
        Yogita Arun Asokan
        Feb 14, 2023
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        My husband ordered fliers and cake for Valentine’s celebration. He paid extra for delivery. I have not received anything yet.
        The customer service numbers are not working, so cannot connect with them.
        Tried connecting on (+[protected]with the lady who called for confirming the address, she didn’t respond and later on she blocked my number.

        Such a pathetic service.

        Order number-BV23136936
        BloomsVilla customer support has been notified about the posted complaint.
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          P
          Pragya kri
          from Ranchi, Jharkhand
          Feb 14, 2023
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          Address: Willson Garden, Bengaluru, KA, 560030

          I ordered a bouquet of orchid and selected the option for midnight delivery by paying extra 250 bucks but it is almost 12 hours with what so over no updates.
          The customer care number provided is not reachable and they aren't replying on mails as welL BV23137783
          BloomsVilla customer support has been notified about the posted complaint.
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            P
            Push@94
            from Kolkata, West Bengal
            Feb 13, 2023
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            Website: www.bloomsvilla.com

            Hello,

            I have ordered gift today and it is not yet delivered...It is showing status as assigned to delivery team...but order not yet delivered
            I tried to reach their support but nobody is responding.
            Please resolve this asap
            BloomsVilla customer support has been notified about the posted complaint.
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              J
              jaymotiani75
              Feb 12, 2023
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              Order was placed and date time was selected for the delivery
              It was a special birthday occasion of 4 year old kid
              He was expecting this cake and was excited but got disappointed as cake wasn’t delivered or attempted to deliver
              They kept saying it should be delivered soon
              Hours passed we kept calling but no one answered
              We even tried to speak over the net they said it will be delivered but still wasn’t
              However to our surprise it shows order on hold due to refusal from receiving party
              How it’s possible when the cake wasn’t delivered at the first place
              This is completely fraud and breaking trust
              Need a refund on this purchase as it has never been delivered
              If they attempted to deliver where is the proof or signature of refusal.
              Kindly resolve this asap
              BloomsVilla customer support has been notified about the posted complaint.
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                M
                [email protected]
                Feb 10, 2023
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                I ordered a cake last April and it didn’t get deliver it refunded till now
                BloomsVilla customer support has been notified about the posted complaint.
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                  P
                  Pranay Prashant
                  from Pune, Maharashtra
                  Feb 9, 2023
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                  Order id : BV23133372

                  I had order a rose bouquet for the occasion of rose day(7th feb ) with time slot[protected] on 7 feb . However even after two days there is jo status update of the same. I want refund for it
                  BloomsVilla customer support has been notified about the posted complaint.
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                    S
                    Shaheen.
                    Feb 8, 2023
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                    Hi team,

                    On 3rd of Feb 2023, I have ordered a pack of 5 kitkat, also for that order I have done the payment.. and I got a mail that my order is placed successfully.
                    After that I got another mail that my order has been put on hold the reason behind putting on hold is i opted for a kitkat pack without any cake or flowers.. but if this is the case then my order should not be placed.. but it got placed and the amount is also deducted from my account..

                    I have dropped a mail to bloomsvilla but did not get proper response from the customer care. It's been 5 days already I didn't get the resolution of my concern.

                    Kindly help me with the cancellation and refund of my order please.

                    Order id- BV23132050
                    Cancellation reason - the order is still not delivered.
                    BloomsVilla customer support has been notified about the posted complaint.
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                      A
                      abiza
                      from Gurugram, Haryana
                      Feb 7, 2023
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                      I send a order from Bloomsvilla to dehradun .Max time limit was 3pm .still my love one not recieved any order .I want my refund .My order ID is BV23133646
                      BloomsVilla customer support has been notified about the posted complaint.
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                        B
                        Bpalla1996
                        Jan 30, 2023
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                        So, on 26th of January i had ordered watch and pen i was about to be delivered at the same day. But till now not yet delivered yet. Kindly do check

                        Also i have attached my order ID. Which is to be delivered today till now no one has arrived.
                        BloomsVilla customer support has been notified about the posted complaint.
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                          N
                          nitikacp
                          Jan 29, 2023
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                          Paid money to order a cake to be delivered on 28th jan. They did not deliver the order, , no way to contact the customer care, no refund, bunch of fraudulent people managing the company.
                          BloomsVilla customer support has been notified about the posted complaint.
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                            V
                            Vidhyashankarr
                            Jan 27, 2023
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                            Address: Wilson Garden, Bangalore, Bangalore, Karnataka

                            Oder No : BV23129820

                            This delivery is supposed to happen by 12 noon. It has not happened till now (more than 1 hour). Chat service is poor. No answers. Phone calls not answered, ever on hold. Made a mistake selecting from this company.
                            BloomsVilla customer support has been notified about the posted complaint.
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                              S
                              sassymommie
                              from New Delhi, Delhi
                              Jan 23, 2023
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                              Website: www.bloomsvilla.com/collections/gifts?utm_source=SEM&utm_medium=CPC&utm_campaign=BV&gclid=Cj0KCQiA_bieBhDSARIsADU4zLe3sui9b670Mo7ZkQ_bB4_MOUv0QKilwqT6jCriIj8gNZ97vsLqMEsaAsElEALw_wcB

                              Order id -BV23128176
                              cake and flower order placed on 18 jan but the confirmation i got was for 19 jan so i asked to put it on hold and meanwhile tried connecting to customer care to request for sam eday delivery as i already paid rs. 1698. no one picked the call.
                              next day i get a mail that since they did not had lilies they are processing the order with roses. after that i get a call saying the same but i ask them to cancel the order bcause the occasion has already passed. they cancelled but now they are not refunding my money and saying they are going to give a gift card for the same value or deduct 200 rs as cancellation charges.

                              i need my full refund as they did never mention at the time of booking that there will be cancellation charges even when they did not had lilies.
                              BloomsVilla customer support has been notified about the posted complaint.
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                                S
                                Srajansoni
                                Jan 23, 2023
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                                Hello, I have paid to bloomsvilla for an order on 21st jan 2023 and it is yet to delivered. I have not received any call yet and not any tracking number and it's customer care number is also not helpful. I have mailed them for cancelation but it is also not working.
                                I am requesting you to file complaint against blossomvilla so I can get my refund.
                                Thank you
                                BloomsVilla customer support has been notified about the posted complaint.
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                                  R
                                  rohit-machine
                                  Jan 23, 2023
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                                  I placed a personalized order on 4th Jan and was notified that the expected time of delivery by courier is 10-12 days.
                                  Even after multiple complaints being raised by me to Bloomsvilla team at [protected]@bloomsvilla.com and [protected]@bloomsvilla.com, I get responded back everytime with an automated message that the product will be delivered by courier in 10-12 days and that I will receive a tracking link from courier. I have not even received the link.
                                  I tried to contact the customer care number mentioned in their official site multiple times but no representative connected to me.
                                  BloomsVilla customer support has been notified about the posted complaint.
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                                    S
                                    Shiva87
                                    Jan 23, 2023
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                                    Ordered flowers on 21st January to be delivered on 22nd January.
                                    The flowers are not delivered and the calls are not being answered.
                                    BloomsVilla customer support has been notified about the posted complaint.
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                                      S
                                      ssg92
                                      Jan 19, 2023
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                                      I am yet to get my order delivered. I placed a same day delivery order on January 12th 2023. Fully paid. But yet to receive any updates on the order. Tried reaching their customer care number multiple times. No response at all. Tried raising complaint on their portal. No proper response. Only automated email response. Kindly deliver the order at the earliest or refund the money. Its urgent. Very poor experience with Bloomsvilla overall. Kindly resolve.
                                      BloomsVilla customer support has been notified about the posted complaint.
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                                        V
                                        Varsha Sukumaran
                                        Jan 16, 2023
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                                        Address: new delhi

                                        My order never received the person I sent to and they never really properly communicated this with me.
                                        On top of that when i asked for a refund, they refuse to give full amount and are taking 50% of the payment paid.

                                        This was an order for my father's birthday.
                                        BloomsVilla customer support has been notified about the posted complaint.
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