BloomsVilla Complaints & Reviews

Bloomsvilla is online cake and other item delivery company and I have placed an order for a cake to be delivered at GOA for my nephews birthday vide Order BV23147300 with prepaid amount.

But till date they have not delivered the same and have send a confirmation mail of delivery. Also there is no response on their contact no and even on mails they are inactive as the messages send are all computerized.

This is a online scam and they are cheating people with this fake company with emotions of people who are ordering such sentimental things online.

I placed an order for a bouquet on 8th March 2023 which was scheduled to deliver on same day by 12 midnight.
but they failed to deliver even after charging me rs. 250 for delivery only.
Next day their delivery partner called me at around 1 pm to ask for the delivery.
But I refused to accept as it was out of time and I had to arrange it from somewhere else.
now the company is not responding to my queries and not even answering the calls on given number.
Their status update is showing It's my fault.
I want my money back.

the bill, their promise made and their claim now is in photos below.

Product not delivered. And no one is responding. Worst service.

I ordered flowers from Blooms Villa order ID BV23148506 but did not get delivered. No support over chat/call/email.
Need refund for no service provided.

Hello,

I have ordered from there website today flowers and gifts for my special woman of my life as it is a woman's day and it was mentioned over there website to deliver today in the slot of 12 to 3 Pm but order is not delivered and also I got an email of completion of delivery.

My order no is #BV23148230 and no one response on there call centre number.
I have made an payment of 1249 and now seek a repayment along with compensation.

It is such an unprofessional behaviour, please look into this case.

Thanks
Sahil

Dear sir/ madam.
I have ordered a flower bouquet from BloomsVilla yesterday with order number BV23147566. In the website it was mentioned that they'll deliver the product by yesterday midnight itself and they asked to pay extra 250 for the same. I paid for that and was waiting till my occasion got finished. My order hasn't been delivered and the customer support isn't responding for calls. I think I got spammed. If this complaint reaches to the right person, kindly help me with the cancellation and refund.
Thanks and regards
A genuine concern regarding hard earned money

ORDER BV23147359. I placed an order for a cake delivery on 4th of March to postal code 624101, Kodaikanal, Dindugal district. I placed the order for 4th delivery but it's 5th March today and no delivery made. I've been trying to contact them but never got connected to someone and only the music went on. I had paid Rs. 849(250 extra) for midnight delivery. Please get back the money from them and refund the same. I would be going back to Trichy tonight as I came to Kodaikanal for my daughter's birthday. Transaction details attached for reference

I had ordered a cake and 2 dry fruit packs vide order number BV23146006 to be delivered to Kottayam, Kerala as a birthday gift to my father. I opted for fixed time delivery in the morning by paying the prescribed charges. The items were to be delivered on 25th February 2023 between 7 am and 9 am. However, my order is not delivered at all. I tried to track the order yesterday morning itself and the status was "with delivery partner". I tried to contact your team though the given contact number but the calls were never attended to after the automated voice directions. I had received a call immediately after trying to pay during booking, however nobody contacted me when the delivery got delayed.on 27th February one low qualift cake and nut combo was delivered instead of the order for which I had payed. No answer about the money you took for fixed time delivery also. No customer would ever expect such an irresponsible attitude from a company of repute. Your firm's casual attitude caused me a lot of mental agony and finally we could not celebrate our fathers bday the way we planned. I would like the higher management of the Bloomsvilla team to take serious note of this issue and initiate a refund of the entire amount to me as early as possible.

I have ordered a gift on 14th Feb 2023 and it was supposed to be delivered on the same day, but still it is not delivered (already 7 days gone). Its showing DELIVERED on their website. They are not refunding my money.

Please help.

Order Id-BV23139489
Amount- Rs 1, 034.10
Payment Id- pay_LGDHS40cEKNIUB

Hi I ordered a gift from bloomsvilla for valentine's day (14 Feb) to my wife . It was supposed to be sent in the same day, but till today 21st Feb I have not received the order in chennai . The delivery shows as out for delivery still. Cannot reach the customer care in phone or chat . Raised a incident as well in their portal . For which there is no response . I need the money of 788 rs refunded to me

BV23144429 Ordered on 14th feb, paid full amount including surge charge but item not delivered till date. Need full refund back. Customer care number and chat option both are unresponsive. Fraudulent business just trying to take the easy route to money making.

Ordered flower set and paid extra for delivering on same day. Didn't receive order yet. Its been a week now. Tried contacting them through mail and contact number. No reply yet.
Kindly take action to stop such fraud websites.

FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
I am writing this honest review so that in future no one can do the same mistake I did.
We placed a ' same day delivery ' order and paid the total amount including extra surge money due to the valentines day occasion but we didn't receive my order till today.
When we raised a complaint no one gives a response to that complaint but they marked our order as 'Delivered' without delivering the order and the funniest part is that they even don't pick up the customer service call when you are trying to reach them.
Hey Fraud Company,
If you do not have the guts to face your customer then you should slap yourself and shut the company.
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD

Fraudulent website stealing credit card information and doing big time fraud, no actual products and taking orders and not delivering, website is fake and just a front end for fooling customers and takes orders. I am filing consumer case against them.

I placed my order on 14th Feb, the amount for a bouquet and a gift was 918/Rs . It was deducted from my paytm account, after few hours I received a mail saying payment was failed and refund will be initiated within few days

Next day I got the mail saying that your order has been delivered.
Neither my order is delivered nor the refund is initiated yet

I called them on their customer care number multiple times - there is no response, wrote ample email but no revert

My order id : BV23144441

My wife ordered a bouquet on 14 th feb but the same has not been delivered. Also blooms villa is not refunding the amount. No one is even responding to our communication.

Hi, My order BV23142636 has not been delivered till date. It was supposed to be delivered 2 days ago. I have raised a complaint Incident 30824 but no response has been received yet. Customer care is not even responding to call nor am I getting response over email. It's a request to either refund or deliver and compensate for the same.
Order #: BV23142636
Case #: 30824

Dear Bloomsvilla

Order #BV23137634, I ordered the gift for my wife and my gift is not delivered yet. On their portal, its showing it's delivered. Nobody is pick the call at call center and no revert on email. Disappointed with the lack of customer service at Bloom's Villa. Despite multiple attempts to reach someone over the phone, I am yet to receive a response. To top it off, my product was not delivered yet and refund is also not initiated. Is this some kind of scam going on.
Please refund my money immediately.
#PoorCustomerService #NoResponse #BloomVillaFail"

AVOID AVOID AVOID!!! I ordered for my mums birthday who was visiting India for her Birthday. She did not receive the flowers on time and I paid extra for a specific time slot.
They have emailed me to say it has been delivered. I emailed them to say it hasn't. I get an email saying the same thing again...it has been delivered. No one would lie about not receiving a gift?! I live in UK and purchased it to be delivered in Ahmedabad.
SCAM SCAM SCAM! DO NOT USE THIS RUBBISH COMPANY! Wish I had read reviews on Trustpilot before I ordered. Many complaints! I have notified the police in the area the business is registered. Let's hope they put a stop to these fraudsters!

I ordered flowers on 14th feb with in 2 hours delivered. Ordered at 3.30 pm/ 14th feb 2022. Order no- BV23142144
they never delivered. Yesterday mail below came saying delivery is done. But we never got them. I replied to them yesterday we never got them.
I haven't received any orders. Raised complaint at website & email to customer care and doing follow up from last 2 days but no one is resolving my issue .
We are tried on phone # [protected] & chat but no response is coming your side.
Please find attached & check no one response from bloomsvilla