BloomsVilla Complaints & Reviews

I placed order for anniversary. Order number BV2286522 The time slot shown was suitable for me. I successfully placed the order. They delivered the flowers after 24 hours when the function was already over. This is completely not acceptable. Either do not accept the order to keep to the time that you promise for delivery. Fresh flowers delivered after the function is useless. No one is picking the phone. Kept holding for more than 39 min and still waiting...no responses. I want my money to be refunded. You can take the flowers back where you delivered it is no use after 24 hours of my function.

BV2286468

1. I was promised slot of 6-9pm yesterday 19th June 2022.
2. Delivery location was checked and serviceable under same day delivery
3. It was shifted to next day delivery i.e.20th June 9am to 12noon by them without my consent
4. Customer Care - Forced me to hold line for help 19-25-41 mins back to back. Screenshots attached.
5. I got assurance that the product will be delivered soonbr...

BV2286468 - I had placed an order for flowers for (19th June 2022) for my parents,

The delivery Pin Code was checked before i selected the product

1.It was shown same day delivery to the selected location but it was not delivered on that day - 19th June 2022 6-9PM
2. They promised that it will be delivered by 12noon on 20th June 2022, But No delivery.
3.When I tried to contact the customer service...

BV2286531 order not delivered. Money has been deducted, no one picking calls and responding to mails

I have placed an order for flowers, which was shown same day delivery but it was not delivered on that day or the next day. When I tried to contact the customer service they are not even responding, such a bad service, even they didn't refund the amount.

Product not delivered, I called them every time but they didn't responded, please if anyone has some power then please make this blooms villa to refund all people money, is it possible to anyone

Bloomsvilla is highly insensitive. They don't bother to even respond properly to the complaints raised

I have placed an order of good luck plant & orchid flower bouquet on my parents anniversary to be delivered today i.e. 31st May (order no. BV2282842) as they have shown commitment before placing the order.

They took the full amount of INR1200 and now when I check status it shows product not available. The number which is available is not even responding. On top they sharing an email saying that they can substitute the item with pathetic cakes which anyways I could have ordered. Atleast they should substitute flowers with some other variety of flowers.

Such fraud sites should be banned immediately by government or strict actions need to be taken against the owner of such people

I ordered online through bloomsvilla website a cake . It was not delivered and the tracking shows in-progress. The order number is ORDER BV2282499
. Raised complaint through onlin and email, but no revert. customer care number is not attended at all. Complete fraud.

Did not delivered what was promised

I ordered some items along with Cake for my Wife's 1st Birthday after our Marriage. Paid Rs.250 for the midnight delivery of the Cake. Partially delivered some items on the Day before around noon time.

The cake was expected on the night around 11.30 and we made all the arrangements. But Bloomsvilla has Cheated on us and no one had contacted us for delivery. we tried to reach customer service but were disappointed.

They Spoiled my Event and Cheated me by promising Midnight Delivery.

I need to get a refund of Rs.250.

Ordered products on May 23 for same day delivery... But I don't receive my products still
Order number BV2281541

BV2280248 order on 14th May.
It's 5 Days Order not deliver where same day order was promised.
Extra charges for same day delivery not refund.
No reply on chat no reply on call center. Standard reply on complaint mail..

It's Full of fake Promises they only change Delivery date but every day

Don't buy product from there website ...

Only option left is police complaint

I am writing a complaint for the second time. Please take action on it. My order was supposed to be delivered on 11th May but isn't delivered yet. BloomsVilla is a fraud. Attached are the screenshots for order tracker and payment made.

I placed an order with bloomsvilla for mothers day on 8th May 2022. They did not deliver the order on mothers day. They attemtprd delivery 2 days later and i refuses to take the order. But they have been sending emails saying order has been delivered. The order was not received by anyone. Noone signed. They do not have the signature or details of who receives the order. They are refusing to call me back or refund my money. They just keep responding to my emaila by saying your order has been delivered. I have been following up everyday since the last ten days, but they are just not calling or refunding. They reply to emails in a standard way and say sorry for inconvenience but ur order has been delivered. It has not been delivered and I want my money back. Please help.

I had ordered flowers and a gift set of printed pillow and mug for mothers day. But it wasn't delivered on the day. I expected atleast a late delivery but I ended up receiving an email saying v happily delivered without any delivery.

Even after reaching out via mail there is no response. And no one picks up their customer care number. Lost 2500 bucks

Fraudulent company - Bloomsvilla

I am sick of this fraud business now. After 12 days they shared my gift card with me. I ordered something using that gift card on 11th May (yesterday) and it was a same day delivery. This means my order should have been delivered yesterday between 6pm to 9 pm. But it wasn't delivered and I cannot CONTACT these fraud ### as they never answer their phone/mail. I strictly want to raise a complaint against them and legal actions should be taken. Either I get my money back to my account or my order gets delivered. And I request this board to strictly take this act of fraud into consideration and impose fine on these scammers.

I have also attached screenshots of order and delivery data as a proof.

I had place a flower and cake order, they necer delivered and took my money. This is a fake site

Order num BV2276605 was scheflerra and pink hibiscus, and they delivered moneyplant and snake plant. Customer service is not responding on call, chat and emails. Highly irresponsible. Fooling customers, wasting time and money....

Hi, at ordered flowers, cake and gift for mother's day.
Not delivered
Now asking for refund but not response on the refund.
Pls help out.
***********
ORDER BV2277547
Thank you for your purchase!
Hi Priya Ramachandran, we're getting your order ready to be shipped on 08-May-2022 Standard Delivery- Free - 8 AM to 8 PM *. We will notify you when it has been sent.
image Standard Delivery- Free - 8 AM to 8 PM
8 AM to 8 PM
Rs. 0.00

image Best Mom Cake × 1
Rs. 649.00

image Chocolates & Small Teddy × 1
Rs. 399.00

image Flawless Love × 1
Rs. 799.00

Subtotal

Rs. 1, 847.00
Shipping

Rs. 0.00
Total

Rs. 1, 847.00
************

On top they are messaging now that the gifts have been delivered, which is a lie, rather open cheating. Am starting in the same house, nothing has come.