BloomsVilla Complaints & Reviews

I had requested of a flower bouquet for my husbands birthday on 25th feb. The flowers were not delivered. The customer care phone number is non functional. They only respond over mail with a standard response " we have send the flowers. We will send it again . tell us the date." This response is not acceptable as they don't not share the details of delivery, nor the details of who received the flower. Sending the flowers a week after birthday does not serve any purpose for me. They do not call back even after multiple requests, let alone refund of money.

Order - BV2262741

I ordered chocolate truffle birthday cake, they charged me RS 600/- for 1/2 kg. And bloomsvilla delivered some local bakery cake which was stale, and broken by the time they deliver it. I can’t believe this. We trust you guys and you loot us. Cake which was delivered was not at all similar to what is shown in the image. In fact the flavour was totally different.

They don’t receive calls for feedback too. I would never recommend Bloomsvilla. They just loot people. Never trust this service . If possible I can share the picture of the cake they delivered to me.

Order BV2262767 was to deliver the bucket and the cake.
They did not had the any flower to deliver on designate address. So requested to cancel the order.
Offered substitute were of no use and meaningless.
It was clear request to cancel where I believe customer care misheard intentionally and put the order On hold status.
Tried to reach over mail and numerous attempts on [protected] which went unanswered.

Willing the full refund of amount.

I had order cake they dint deliver saying delivery address is far it's in out should give 400rs delivery charge so I said them to cancel my order and refund my amount but they deducted 200rs without reason very disappointed wil not refer anyone nor I order.

I order a plant and some chocolates worth around 1250/- over Bloomsvilla on February 25, 2022 but still it is not delivered.

Hi,
I had tried ordering flowers for my sister in law for her birthday on 14th Feb through Bloomsvilla. The order was destined for Kolkata. I first tried Google Pay around 2:38 pm (pic attached) though linked Axis Bank account, the amount 1059 was debited but the transaction failed. However the failed transaction was never refunded and it is already 9 days now. I raised the issue with Axis Bank however they said it should be refunded...

Order no. #BV2260023 was never received even though full payment was made on 14/02/2022. Further Bloomsvilla did not even returned the amount.

They simply kept the amount without delivering the product

My order not received ordered birthday cake and nuts customer care number no one attending
I want to know whether my order will come or not else I want to cancel the order

I have ordered cake and bouquet, status is delivered but I haven't received any order and not able to contact anyone

I have ordered (BV2259970) from this website on 14-Feb-2022 and paid 804/- after ensuring same delivery of my order. But even after 7 days I haven't received my order. This seems to be a fraud company.
I need a refund from them on my undelivered order.

Don't orders flowers.. they are frauds

Order ID - BV2261263, I placed this order on 17th after concurrence from team that it can be delivered on 20th for my wife's bday today.
But I didn't receive it. We couldn't call or connect to anyone to check what's going on. None responds in Chat too. This cannot be encouraged. By seeing other reviews I worry that if I might get cheated too.

If that's the case, then I may need to take this issue to the concerned authority !!!

Received email from [protected]@bloomsvilla.com with subject line We received your order BV2261721! on
Feb 19, 2022, 9:45 PM

Dear Team,

I have ordered small giftx1 at Rs.699
Mis night delivery charges Rs.250..through bloomsvilla on
Feb 19, 2022, 9:45 PM.

This order midnight delivery not happened..but I paid mid night delivery charges Rs.250 along with ordered item charges Rs.699..Total...

Dear sir
I'm not satisfied with your mechanical and very casual reply.
This is not acceptable. Once you have committed to supply a particular item, you to have ensure its availability and then take the order. I have placed order for a specific gift item and not for just something which you have in stock. This is totally unacceptable.please supply the right product. Otherwise I will be forced to take up the issue in the consumer forum.
Thanks
Sanjay Kumar Nair
[protected]

They are sending mail telling order is delivered.I have not received any delivery nor the refund.Such an disgusting website. Help customers by black listing this fraud company.They dont even respond on calls.Such an shameless and stubborn company.

Hello, my boyfriend ordered for me 2 gift items for Valentines day. He paid a total of Rs. 2418 including a surcharge to deliver on 14th Feb. The company confirmed the order via Email but never delivered the order. This is very disappointing because these are not small amounts of money. This is absolute fraud. They do not answer any call or emails or messages. What can we do about this? Please help!

Order no : bv2259781
order date : 14/02/2022
delivery expected : 14/02/2022 from 8 am to 9 pm
order not delivered but status is showing delivered successfully.

Please do not order anything from this Bloomsvilla site.

I had placed my order BV2258154 on 13th February, but the order never got delivered and status was updated as Delivered.

This is absolutely a fake site, wherein after you place the order and payment is made, no order is delivered to your address. When a complaint is raised, fraudsters stating that they are calling from consumer complaint call you in pretext to refund your money and ask for your card details including CVV & OTP. So kindly don't fall into these kind of scams.

Dear Sir,
Wrong item was delivered against my order . Please look into it and make the refund .There is no response from Bloomsvilla
Sanjay Kumar Nair .

First one was is what I ordered but got the 2nd one. this is not acceptable :

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Order no BV2257837

I had ordered a flower bouquet and dry fruit Combo at the company on 13.2.22 with the delivery date of 14th February, 2022. Full payment of ₹1929 was made to the company on 14.2.2022.