BloomsVilla Complaints & Reviews

Order was not delivered and neither did any one call to inform.
I want my money back...

Flowers were supposed to be delivered by 12 in afternoon. But till 1 pm i havent received. Customer care is unresponsive. They are cheating ppl...

I ORDERED CAKE ON 29.03.2022 night as site showing it will deliver cake by 29.03.2022 from 23:00-23:59Hrs.But it didn't after 23:40 i tried the consumer support Mr.James through messaging in site.Then he informed that it is not possible to deliver the cake so i asked him cancel the order and refund the amount.He said he cannot cancel the order kindly keep a mail to customer care.I kept mail to cancel the order and customer care was responding...

Hi,
I placed the order for a birthday cake along with some add on of chocolate and flower on 27th March for delivery on 29th March.
On 29th I tried to reach them over call/chatbot but no response. Finally on dropping mail I got a reply that since it's in the outskirt so taking time kn delivery and it will reach by 6pm the said date. Unfortunately it wasn't delivered and when mailed further got no further responseresponse....

I received confirmation saying my order is confirmed. but all of a sudden evening i received call saying my delibery is not possible since the area is out of tjeir coversgae area. the pin code was however clearly mentioned while making the order. the worst part is i havn't still received my refind or has provided any updates regarding the same....

Very bad service. Plz refund the money

totally cheated...

I ordered 10 pink tulips awith glass vase of Rs 2899 Bloomsvilla Order BV2265641 on 12th March 2022 and was promised delivery at 6 PM but the customer care guy called and informed that they will deliver it next day i.e 13th march 2022 and I agreed.

Next day the delivery guy came with different flowers which i asked them to take back as this was not my order. He asked me that he will get the correct folowers on the same day...

Horrible service.
They don’t deliver what they have mentioned.I paid 250 extra for midnight delivery which they didn’t. So if you guys can’t deliver on time why are you charging extra?
They don’t even attend the calls. The packaging and Quality of flowers was poor felt like got from some road side....

I had placed an order to wish my wife on her Birthday on 09 March.
I placed an order for a delivery of Flower Boquete at Midnight of 08 March, as I am living in Tashkent.
I placed the order on 08 March, 2022 at 16:00 hours and made full payment including the cost of the Flower Bouquet and additional charge for Mid night delivery I received the Confirmation Mail from BloomsVilla at 16:18 hours of 08March 2022 indicating my order...

Hey my order number is BV2264844 and I placed this order on 8 March 2022 and I choose the 6 pm to 9 pm delivery time. Now I want to cancel this because my friend's birthday was on yesterday.
I am trying hard to contact the Bloomsvilla helpline number but didn't get any response from your side. Please refund my money...

I ordered for an express delivery and even payed additional for the same day delivery and it didn't get delivered for 2 days after continously emailing them for 2 days they mailed back saying the product has been delivered whereas nothing has come till day....

I have placed order for 6/3/22 morning slot 8-9AM yet order was delivered at 1 o’clock.I paid extra 200 in advance to avail the morning 7-9 AM slot delivery. That is why I haven’t accepted the bouquet because moment has passed. And i called on their customer care no [protected] but no response.
Therefore, I request you to kindly see into the matter and help me in get refunded.
I can be contacted on[protected]
My...

It is embarrassing.. I ordered on 03 Mar 22 and then they informed me on 04 Mar that the item is not available, can an alternate item be sent. I agree. Then they say additional cost of Rs 400 for delivery or gift coupon. I ask them to do the delivery anyways but without additional charges since it is their mistake. Further embarassment is no updates for one full day. 16 mails have been sent and the latest mail once again asks me the same...

I have made 3 orders for ky family members and they never received it. order no- BV2262111, BV2262114, BV2262115. Please issue a refund. The total cost of the product was Rs. 3097...

These people have charged for something that wasn't delivered i had ordered cake and flower for midnight these people have not delivered this product nor they plan to refund the amount. they have hold my status they don't have a customer service that functions properly everything in this company are scam. I have also warned via email these people are not even scared of complaint . please put this company of list or complaint to police about...

Hi,
I placed an order (Order BV2263441) on March 2nd 2022, for a flower bouquet (Gorgeous Beauty - Regular Flowers / No Vase) from Bloomsvilla to be delivered on the same day evening at an address in Palani town center, in Tamilnadu, for an amount of INR 699.
They took the payment through UPI.
Later the day, they kept the status as "on hold - out of delivery area". While I raised a complaint in the site on the same...

I had requested of a flower bouquet for my husbands birthday on 25th feb. The flowers were not delivered. The customer care phone number is non functional. They only respond over mail with a standard response " we have send the flowers. We will send it again . tell us the date." This response is not acceptable as they don't not share the details of delivery, nor the details of who received the flower. Sending the flowers a week after birthday...

Order - BV2262741

I ordered chocolate truffle birthday cake, they charged me RS 600/- for 1/2 kg. And bloomsvilla delivered some local bakery cake which was stale, and broken by the time they deliver it. I can’t believe this. We trust you guys and you loot us. Cake which was delivered was not at all similar to what is shown in the image. In fact the flavour was totally different.

They don’t receive calls...

Order BV2262767 was to deliver the bucket and the cake.
They did not had the any flower to deliver on designate address. So requested to cancel the order.
Offered substitute were of no use and meaningless.
It was clear request to cancel where I believe customer care misheard intentionally and put the order On hold status.
Tried to reach over mail and numerous attempts on [protected] which went unanswered.br...

I had order cake they dint deliver saying delivery address is far it's in out should give 400rs delivery charge so I said them to cancel my order and refund my amount but they deducted 200rs without reason very disappointed wil not refer anyone nor I order....