BloomsVilla Complaints & Reviews

Order no: BV2273977
Ordered for 27th april 2022, mid night delivery with extra charge but it not deliver yet as still 28th april 2022 @12pm.

Hello

I have ordered a cake to be delivered to Kodaikanal on 24/04/2022 for my friend's anniversary through the fraud company called BloomsVilla under order id BV2273090. They even asked me to pay extra 150 bucks for remote location delivery. The cake wasnt delivered on 24/04 and on 25/04 morning they sent me an email saying it was delivered on the 25/04 morning sending mutilated photos (attached) of a cake which they never sent out. When later I called my friend to check I heard that he didnt receive anything. But BloomsVilla has denied this, keeps on saying that they have delivered but not able to give any proof of receipt and not willing to refund my money. Their phone number if perpetually unavailable. Please dont let a thug like them cheat anymore unassuming customers.

I booked an order for a Bonsai (INR 1, 849), dry fruits box (INR 1, 149) and delivery (INR 200) with the total amounting to INR 3, 198.

Delivered products dry fruit box (INR 1, 149), Jade plant (INR 549), good luck plant (INR 499) and delivery (INR 200). With the total amounting to INR 2, 397

The order number was BV2272756, and the difference amount is INR 799 which they cheated on.

Upon reviewing...

I placed an order on April 20, 2022, 12:17 PM that has to be delivered by April 20, 2022, between 12 PM- 3 PM. It's midnight and the order is not yet delivered. The customer service is also not responding. If this is a fake website, then please take legal action against this website. I have sent a mail to customer care also and they are also not responding.

Either deliver my order, or refund my money.

Order was not delivered and neither did any one call to inform.
I want my money back

Flowers were supposed to be delivered by 12 in afternoon. But till 1 pm i havent received. Customer care is unresponsive. They are cheating ppl

I ORDERED CAKE ON 29.03.2022 night as site showing it will deliver cake by 29.03.2022 from 23:00-23:59Hrs.But it didn't after 23:40 i tried the consumer support Mr.James through messaging in site.Then he informed that it is not possible to deliver the cake so i asked him cancel the order and refund the amount.He said he cannot cancel the order kindly keep a mail to customer care.I kept mail to cancel the order and customer care was responding further.On 30.03.2022 around 16:00 i got call from my delivery executive saying he came to deliver cake.I said that i cancel the order he returned.In site now its showing the cake was delivered.

Need complete refund for my order.

Hi,
I placed the order for a birthday cake along with some add on of chocolate and flower on 27th March for delivery on 29th March.
On 29th I tried to reach them over call/chatbot but no response. Finally on dropping mail I got a reply that since it's in the outskirt so taking time kn delivery and it will reach by 6pm the said date. Unfortunately it wasn't delivered and when mailed further got no further responseresponse. I also mailed for refund.
My question is the address was provided on the initial day itself. Had it been an issue delivering then it could have been informed earlier and I could have gone ahead with some alternate arrangements.

Please please don't play with people's emotion money and time.
Not a long way to go.

I received confirmation saying my order is confirmed. but all of a sudden evening i received call saying my delibery is not possible since the area is out of tjeir coversgae area. the pin code was however clearly mentioned while making the order. the worst part is i havn't still received my refind or has provided any updates regarding the same.

Very bad service. Plz refund the money

totally cheated

I ordered 10 pink tulips awith glass vase of Rs 2899 Bloomsvilla Order BV2265641 on 12th March 2022 and was promised delivery at 6 PM but the customer care guy called and informed that they will deliver it next day i.e 13th march 2022 and I agreed.

Next day the delivery guy came with different flowers which i asked them to take back as this was not my order. He asked me that he will get the correct folowers on the same day but nobody came.

I am continously following up on emailand call but no response from bloomsvilla on the refund.

Horrible service.
They don’t deliver what they have mentioned.I paid 250 extra for midnight delivery which they didn’t. So if you guys can’t deliver on time why are you charging extra?
They don’t even attend the calls. The packaging and Quality of flowers was poor felt like got from some road side.

I had placed an order to wish my wife on her Birthday on 09 March.
I placed an order for a delivery of Flower Boquete at Midnight of 08 March, as I am living in Tashkent.
I placed the order on 08 March, 2022 at 16:00 hours and made full payment including the cost of the Flower Bouquet and additional charge for Mid night delivery I received the Confirmation Mail from BloomsVilla at 16:18 hours of 08March 2022 indicating my order...

Hey my order number is BV2264844 and I placed this order on 8 March 2022 and I choose the 6 pm to 9 pm delivery time. Now I want to cancel this because my friend's birthday was on yesterday.
I am trying hard to contact the Bloomsvilla helpline number but didn't get any response from your side. Please refund my money

I ordered for an express delivery and even payed additional for the same day delivery and it didn't get delivered for 2 days after continously emailing them for 2 days they mailed back saying the product has been delivered whereas nothing has come till day.

I have placed order for 6/3/22 morning slot 8-9AM yet order was delivered at 1 o’clock.I paid extra 200 in advance to avail the morning 7-9 AM slot delivery. That is why I haven’t accepted the bouquet because moment has passed. And i called on their customer care no [protected] but no response.
Therefore, I request you to kindly see into the matter and help me in get refunded.
I can be contacted on[protected]
My name is jigme from delhi
Thank you.

It is embarrassing.. I ordered on 03 Mar 22 and then they informed me on 04 Mar that the item is not available, can an alternate item be sent. I agree. Then they say additional cost of Rs 400 for delivery or gift coupon. I ask them to do the delivery anyways but without additional charges since it is their mistake. Further embarassment is no updates for one full day. 16 mails have been sent and the latest mail once again asks me the same question asked yesterday. The essence of my gifting is gone and you are embarrassing me further by wasting my time trying to get my money back or delver my gift...

Kindly redolve the issue... And what's wrong with your phone

I have made 3 orders for ky family members and they never received it. order no- BV2262111, BV2262114, BV2262115. Please issue a refund. The total cost of the product was Rs. 3097

These people have charged for something that wasn't delivered i had ordered cake and flower for midnight these people have not delivered this product nor they plan to refund the amount. they have hold my status they don't have a customer service that functions properly everything in this company are scam. I have also warned via email these people are not even scared of complaint . please put this company of list or complaint to police about this fraud people.

Hi,
I placed an order (Order BV2263441) on March 2nd 2022, for a flower bouquet (Gorgeous Beauty - Regular Flowers / No Vase) from Bloomsvilla to be delivered on the same day evening at an address in Palani town center, in Tamilnadu, for an amount of INR 699.
They took the payment through UPI.
Later the day, they kept the status as "on hold - out of delivery area". While I raised a complaint in the site on the same day after reading the status update.
There is no response for phone calls, no SMS update, no further updates till 4th march night.
There is no courtesy from their side to address the customer who paid and waiting for an update. They can refund or take an equal order to be delivered in another location where they are deliverable.

It is quite disappointing. I request them to consider show some regard for the customer who trusted in them and placed the order.