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BloomsVilla Complaints & Reviews

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Updated: Aug 30, 2025
Complaints 527
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12
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Bad 😕 It seems that BloomsVilla has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BloomsVilla reviews & complaints page 17

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S
Skorgaonkar
from thane, Maharashtra
May 20, 2022
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BV2280248 order on 14th May.
It's 5 Days Order not deliver where same day order was promised.
Extra charges for same day delivery not refund.
No reply on chat no reply on call center. Standard reply on complaint mail..

It's Full of fake Promises they only change Delivery date but every day

Don't buy product from there website ...

Only option left is police complaint
BloomsVilla customer support has been notified about the posted complaint.
May 20, 2022
Updated by Skorgaonkar Complaint not resolved yet
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    S
    Shailesh Nandkeolyar
    May 17, 2022
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    I am writing a complaint for the second time. Please take action on it. My order was supposed to be delivered on 11th May but isn't delivered yet. BloomsVilla is a fraud. Attached are the screenshots for order tracker and payment made.
    +2 photos
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      S
      Sapna_kedia
      May 17, 2022
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      I placed an order with bloomsvilla for mothers day on 8th May 2022. They did not deliver the order on mothers day. They attemtprd delivery 2 days later and i refuses to take the order. But they have been sending emails saying order has been delivered. The order was not received by anyone. Noone signed. They do not have the signature or details of who receives the order. They are refusing to call me back or refund my money. They just keep responding to my emaila by saying your order has been delivered. I have been following up everyday since the last ten days, but they are just not calling or refunding. They reply to emails in a standard way and say sorry for inconvenience but ur order has been delivered. It has not been delivered and I want my money back. Please help.
      BloomsVilla customer support has been notified about the posted complaint.
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        R
        Ramyas1
        from Chennai, Tamil Nadu
        May 16, 2022
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        I had ordered flowers and a gift set of printed pillow and mug for mothers day. But it wasn't delivered on the day. I expected atleast a late delivery but I ended up receiving an email saying v happily delivered without any delivery.

        Even after reaching out via mail there is no response. And no one picks up their customer care number. Lost 2500 bucks

        Fraudulent company - Bloomsvilla
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          S
          Shailesh Nandkeolyar
          May 12, 2022
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          Address: Bangalore, Karnataka

          I am sick of this fraud business now. After 12 days they shared my gift card with me. I ordered something using that gift card on 11th May (yesterday) and it was a same day delivery. This means my order should have been delivered yesterday between 6pm to 9 pm. But it wasn't delivered and I cannot CONTACT these fraud ### as they never answer their phone/mail. I strictly want to raise a complaint against them and legal actions should be taken. Either I get my money back to my account or my order gets delivered. And I request this board to strictly take this act of fraud into consideration and impose fine on these scammers.

          I have also attached screenshots of order and delivery data as a proof.
          +1 photos
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            P
            Parishmita P Madaan
            May 11, 2022
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            I had place a flower and cake order, they necer delivered and took my money. This is a fake site
            BloomsVilla customer support has been notified about the posted complaint.
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              G
              Garima Bichhal
              May 11, 2022
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              Order num BV2276605 was scheflerra and pink hibiscus, and they delivered moneyplant and snake plant. Customer service is not responding on call, chat and emails. Highly irresponsible. Fooling customers, wasting time and money.
              BloomsVilla customer support has been notified about the posted complaint.
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                P
                PriyaR@5
                May 10, 2022
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                Hi, at ordered flowers, cake and gift for mother's day.
                Not delivered
                Now asking for refund but not response on the refund.
                Pls help out.
                ***********
                ORDER BV2277547
                Thank you for your purchase!
                Hi Priya Ramachandran, we're getting your order ready to be shipped on 08-May-2022 Standard Delivery- Free - 8 AM to 8 PM *. We will notify you when it has been sent.
                image Standard Delivery- Free - 8 AM to 8 PM
                8 AM to 8 PM
                Rs. 0.00

                image Best Mom Cake × 1
                Rs. 649.00

                image Chocolates & Small Teddy × 1
                Rs. 399.00

                image Flawless Love × 1
                Rs. 799.00

                Subtotal

                Rs. 1, 847.00
                Shipping

                Rs. 0.00
                Total

                Rs. 1, 847.00
                ************

                On top they are messaging now that the gifts have been delivered, which is a lie, rather open cheating. Am starting in the same house, nothing has come.
                BloomsVilla customer support has been notified about the posted complaint.
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                  S
                  Sijol
                  from Bengaluru, Karnataka
                  May 10, 2022
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                  Address: Kerala

                  I ordered flowers and paid... But didn't deliver my flower or not refunded . Wen i tried to contact noone is picking up or not even a reply in Email...such a fraud people... Took my money and flowers is not delivered yet
                  BloomsVilla customer support has been notified about the posted complaint.
                  May 10, 2022
                  Updated by Sijol                   Bloomsvilla i[censored] dony give me my money back I'm going legally... After taking amount u said not deliverable at the location or u r not interested to refund also. I[censored] don't refund me back I'm going to file a complaint
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                    S
                    Shailesh Nandkeolyar
                    May 10, 2022
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                    I ordered an product from BloomsVilla and it was a prepaid order. Soon, I received an email from BloomsVilla saying that my order is on hold as there was an issue with the product. I immediately cancelled my order and requested for a refund to my original payment method, but they declined that request saying that they can only provide a gift voucher of same amount in return. I agreed and asked them to share the gift voucher, but haven't received anything yet. BloomsVilla said that I will be receiving the gift voucher soon via mail. Since all of this happened 10 days back (April 30) and I haven't received anything yet, I am convinced that this is a scam and therefore would like to raise a complaint against them.
                    BloomsVilla customer support has been notified about the posted complaint.
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                      R
                      Rinku Katoch Singh
                      from Kayankulam, Kerala
                      May 9, 2022
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                      Address: Bangalore

                      I ordered mothers day gift on 7th to deliver on 8th.
                      To my horror i found at the end of the day that order was not delivered. Since then i am trying to reach them through phones, emails on status of my order or the refund of my money. But no one picks the phone and no one responds to email.
                      This is a fraud company and these guys needs to be reported to Police as well as cybercell
                      BloomsVilla customer support has been notified about the posted complaint.
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                        U
                        Uno_01
                        May 9, 2022
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                        BloomsVilla This is regarding order number #BV2278361. It was scheduled to be delivered on May 8th, 2022. However, it has not been delivered yet. Tried calling customer care service several times, and raised a complaint as well on the site but no response. Is there an ETA?
                        My parents are supposed to leave town soon. Either deliver the order tomorrow or initiate refund.
                        BloomsVilla customer support has been notified about the posted complaint.
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                          V
                          Vasvi Bhandari
                          May 9, 2022
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                          It is a great disappointed to recieve such behaviour from their side...I have been mailing them about cancellation of my order a Rose bouquet and a cake since yesterday (8 may 2022) as its purpose was to suprise my parents on their anniversary but didn't get any details regarding the delivery timing till 7:30 pm so decided to cancel it .today(9 may 2022) I got an delivery of rose bouquet...I refuse to recieve it and talk to a representative and he imform me whether I receive the delivery or not I would not get any refund...it was my first time to shop from their site and I would say it was a very unpleasent experience and I would rather avoid it in coming future...I have only one request please refund my money
                          BloomsVilla customer support has been notified about the posted complaint.
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                            P
                            Padmaja V
                            May 9, 2022
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                            I had order flowers for my mother in hyd on mother day, entire day it's showing the tracking in process
                            When I try to contact them they r not available
                            Not a single no connected one is switched off other blr no not working
                            Now I had sent a mail to cancel my order and pl revert my money back but no one revert me back nor I received any call why the order not received or something.. First time I ordered for bloomsvilla and I m so frustrated with this. No mobile no whom to contact don't know
                            Pl revert my money back
                            Call back
                            I have sent 10 mails to [protected]@bloomsvilla.com no response. Only auto generated mail, order got delay will received. Pl help me out
                            BloomsVilla customer support has been notified about the posted complaint.
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                              M
                              Mili_nair
                              May 9, 2022
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                              Address: raipur
                              Website: www.bloomsvilla.com/pages/contact-us

                              I placed the order with them on 8th may for the occasion of mothers day. the payment was made and I received a confirmatory email as well.

                              After 2 hours I received an automated email that the flowers I placed the order for are unavailable for my Pincode and I can select the substitute for the same price instead. I promptly respond with the new selection and it has been radio silence since then. They haven't confirmed it nor made any delivery attempts whatsoever. I ended up waiting all day in the hope that they might show up, but in vain.

                              Quite convenient on their part to accept the order & payment which can't be fulfilled and then go awol I expect a full refund for this terrible customer service or the lack thereof. They also never respond on their listed contact number- which is always busy or not available.

                              Bloomsvilla Order BV2277403
                              BloomsVilla customer support has been notified about the posted complaint.
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                              Same happened to me. On mother's day
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                                S
                                SmritiUS
                                from Delhi, Delhi
                                May 9, 2022
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                                I have placed order for 8th may order number - BV2277036
                                The order is not delivered yet
                                My family is waiting for the order
                                They have not gone anywhere waiting for the order only
                                The order was paid
                                I have called the customer care 100 of times but there is no response from their side
                                I have sent mails but only got computerised reverts.
                                This is a fraud company taking paid orders and not delivering them
                                I want to be delivered today or get my refund
                                BloomsVilla customer support has been notified about the posted complaint.
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                                  S
                                  SmritiUS
                                  from Delhi, Delhi
                                  May 9, 2022
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                                  I have placed order delivery date was 8th of may they have not delivered ordee yet
                                  There is no update i have called them 100 of times but there is no response
                                  I have sent mails but i only got computerised reverts
                                  Order is paid as well
                                  This is a fraud company
                                  BloomsVilla customer support has been notified about the posted complaint.
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                                    S
                                    Sania1992
                                    from Delhi, Delhi
                                    May 9, 2022
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                                    Address: Block A sector 47 noida

                                    Hi,

                                    I placed an order on 7th may, 2022 for 8th may, 2022 for mothers day and i dint get my flowers but they have shameless mailed saying that the flowers are delivered, my mothers day got ruined. It was the first time i ordered from them and it seems like a fraud company. I request for an immediate action. The anount in dispute is ₹3000/-

                                    Since it was a prepaid order i would like to have a refund

                                    Order no: BV2276463
                                    Sender name : bhavesh
                                    Contact no : [protected]
                                    +3 photos
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                                      A
                                      Ar07
                                      from Hyderabad, Andhra Pradesh
                                      May 9, 2022
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                                      You are the WORST service provider I have ever seen!!! You said same day delivery but it didn’t happen & of course there was no cust supp… today morn I was on hold for AN HOUR & then call got disconnected … cancel my order & refund amt! Will never order again from you
                                      +1 photos
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                                        A
                                        Amhk Amhk
                                        May 9, 2022
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                                        Placed an order on their website on 08th May 2022 for gifts and flowers on Mother's day. They delivered nothing. When i filed sn online complaint on their website, they sent me a delivery confirmation message. This is clearly a 'fraud' company. Stay clear of them. I am surprised the Bangalore Police has not taken action against them.
                                        +1 photos
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