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BloomsVilla Complaints & Reviews

www.bloomsvilla.com
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Updated: Aug 30, 2025
Complaints 524
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12
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Bad 😕 It seems that BloomsVilla has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BloomsVilla reviews & complaints page 17

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R
Ramyas1
from Chennai, Tamil Nadu
May 16, 2022
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I had ordered flowers and a gift set of printed pillow and mug for mothers day. But it wasn't delivered on the day. I expected atleast a late delivery but I ended up receiving an email saying v happily delivered without any delivery.

Even after reaching out via mail there is no response. And no one picks up their customer care number. Lost 2500 bucks

Fraudulent company - Bloomsvilla
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    S
    Shailesh Nandkeolyar
    May 12, 2022
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    Address: Bangalore, Karnataka

    I am sick of this fraud business now. After 12 days they shared my gift card with me. I ordered something using that gift card on 11th May (yesterday) and it was a same day delivery. This means my order should have been delivered yesterday between 6pm to 9 pm. But it wasn't delivered and I cannot CONTACT these fraud ### as they never answer their phone/mail. I strictly want to raise a complaint against them and legal actions should be taken. Either I get my money back to my account or my order gets delivered. And I request this board to strictly take this act of fraud into consideration and impose fine on these scammers.

    I have also attached screenshots of order and delivery data as a proof.
    +1 photos
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      P
      Parishmita P Madaan
      May 11, 2022
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      I had place a flower and cake order, they necer delivered and took my money. This is a fake site
      BloomsVilla customer support has been notified about the posted complaint.
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        G
        Garima Bichhal
        May 11, 2022
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        Order num BV2276605 was scheflerra and pink hibiscus, and they delivered moneyplant and snake plant. Customer service is not responding on call, chat and emails. Highly irresponsible. Fooling customers, wasting time and money.
        BloomsVilla customer support has been notified about the posted complaint.
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          P
          PriyaR@5
          May 10, 2022
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          Hi, at ordered flowers, cake and gift for mother's day.
          Not delivered
          Now asking for refund but not response on the refund.
          Pls help out.
          ***********
          ORDER BV2277547
          Thank you for your purchase!
          Hi Priya Ramachandran, we're getting your order ready to be shipped on 08-May-2022 Standard Delivery- Free - 8 AM to 8 PM *. We will notify you when it has been sent.
          image Standard Delivery- Free - 8 AM to 8 PM
          8 AM to 8 PM
          Rs. 0.00

          image Best Mom Cake × 1
          Rs. 649.00

          image Chocolates & Small Teddy × 1
          Rs. 399.00

          image Flawless Love × 1
          Rs. 799.00

          Subtotal

          Rs. 1, 847.00
          Shipping

          Rs. 0.00
          Total

          Rs. 1, 847.00
          ************

          On top they are messaging now that the gifts have been delivered, which is a lie, rather open cheating. Am starting in the same house, nothing has come.
          BloomsVilla customer support has been notified about the posted complaint.
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            S
            Sijol
            from Bengaluru, Karnataka
            May 10, 2022
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            Address: Kerala

            I ordered flowers and paid... But didn't deliver my flower or not refunded . Wen i tried to contact noone is picking up or not even a reply in Email...such a fraud people... Took my money and flowers is not delivered yet
            BloomsVilla customer support has been notified about the posted complaint.
            May 10, 2022
            Updated by Sijol             Bloomsvilla i[censored] dony give me my money back I'm going legally... After taking amount u said not deliverable at the location or u r not interested to refund also. I[censored] don't refund me back I'm going to file a complaint
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              S
              Shailesh Nandkeolyar
              May 10, 2022
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              I ordered an product from BloomsVilla and it was a prepaid order. Soon, I received an email from BloomsVilla saying that my order is on hold as there was an issue with the product. I immediately cancelled my order and requested for a refund to my original payment method, but they declined that request saying that they can only provide a gift voucher of same amount in return. I agreed and asked them to share the gift voucher, but haven't received anything yet. BloomsVilla said that I will be receiving the gift voucher soon via mail. Since all of this happened 10 days back (April 30) and I haven't received anything yet, I am convinced that this is a scam and therefore would like to raise a complaint against them.
              BloomsVilla customer support has been notified about the posted complaint.
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                R
                Rinku Katoch Singh
                from Kayankulam, Kerala
                May 9, 2022
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                Address: Bangalore

                I ordered mothers day gift on 7th to deliver on 8th.
                To my horror i found at the end of the day that order was not delivered. Since then i am trying to reach them through phones, emails on status of my order or the refund of my money. But no one picks the phone and no one responds to email.
                This is a fraud company and these guys needs to be reported to Police as well as cybercell
                BloomsVilla customer support has been notified about the posted complaint.
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                  U
                  Uno_01
                  May 9, 2022
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                  BloomsVilla This is regarding order number #BV2278361. It was scheduled to be delivered on May 8th, 2022. However, it has not been delivered yet. Tried calling customer care service several times, and raised a complaint as well on the site but no response. Is there an ETA?
                  My parents are supposed to leave town soon. Either deliver the order tomorrow or initiate refund.
                  BloomsVilla customer support has been notified about the posted complaint.
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                    V
                    Vasvi Bhandari
                    May 9, 2022
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                    It is a great disappointed to recieve such behaviour from their side...I have been mailing them about cancellation of my order a Rose bouquet and a cake since yesterday (8 may 2022) as its purpose was to suprise my parents on their anniversary but didn't get any details regarding the delivery timing till 7:30 pm so decided to cancel it .today(9 may 2022) I got an delivery of rose bouquet...I refuse to recieve it and talk to a representative and he imform me whether I receive the delivery or not I would not get any refund...it was my first time to shop from their site and I would say it was a very unpleasent experience and I would rather avoid it in coming future...I have only one request please refund my money
                    BloomsVilla customer support has been notified about the posted complaint.
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                      P
                      Padmaja V
                      May 9, 2022
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                      I had order flowers for my mother in hyd on mother day, entire day it's showing the tracking in process
                      When I try to contact them they r not available
                      Not a single no connected one is switched off other blr no not working
                      Now I had sent a mail to cancel my order and pl revert my money back but no one revert me back nor I received any call why the order not received or something.. First time I ordered for bloomsvilla and I m so frustrated with this. No mobile no whom to contact don't know
                      Pl revert my money back
                      Call back
                      I have sent 10 mails to [protected]@bloomsvilla.com no response. Only auto generated mail, order got delay will received. Pl help me out
                      BloomsVilla customer support has been notified about the posted complaint.
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                        M
                        Mili_nair
                        May 9, 2022
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                        Address: raipur
                        Website: www.bloomsvilla.com/pages/contact-us

                        I placed the order with them on 8th may for the occasion of mothers day. the payment was made and I received a confirmatory email as well.

                        After 2 hours I received an automated email that the flowers I placed the order for are unavailable for my Pincode and I can select the substitute for the same price instead. I promptly respond with the new selection and it has been radio silence since then. They haven't confirmed it nor made any delivery attempts whatsoever. I ended up waiting all day in the hope that they might show up, but in vain.

                        Quite convenient on their part to accept the order & payment which can't be fulfilled and then go awol I expect a full refund for this terrible customer service or the lack thereof. They also never respond on their listed contact number- which is always busy or not available.

                        Bloomsvilla Order BV2277403
                        BloomsVilla customer support has been notified about the posted complaint.
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                        Same happened to me. On mother's day
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                          S
                          SmritiUS
                          from Delhi, Delhi
                          May 9, 2022
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                          I have placed order for 8th may order number - BV2277036
                          The order is not delivered yet
                          My family is waiting for the order
                          They have not gone anywhere waiting for the order only
                          The order was paid
                          I have called the customer care 100 of times but there is no response from their side
                          I have sent mails but only got computerised reverts.
                          This is a fraud company taking paid orders and not delivering them
                          I want to be delivered today or get my refund
                          BloomsVilla customer support has been notified about the posted complaint.
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                            S
                            SmritiUS
                            from Delhi, Delhi
                            May 9, 2022
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                            I have placed order delivery date was 8th of may they have not delivered ordee yet
                            There is no update i have called them 100 of times but there is no response
                            I have sent mails but i only got computerised reverts
                            Order is paid as well
                            This is a fraud company
                            BloomsVilla customer support has been notified about the posted complaint.
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                              S
                              Sania1992
                              from Delhi, Delhi
                              May 9, 2022
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                              Address: Block A sector 47 noida

                              Hi,

                              I placed an order on 7th may, 2022 for 8th may, 2022 for mothers day and i dint get my flowers but they have shameless mailed saying that the flowers are delivered, my mothers day got ruined. It was the first time i ordered from them and it seems like a fraud company. I request for an immediate action. The anount in dispute is ₹3000/-

                              Since it was a prepaid order i would like to have a refund

                              Order no: BV2276463
                              Sender name : bhavesh
                              Contact no : [protected]
                              +3 photos
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                                A
                                Ar07
                                from Hyderabad, Andhra Pradesh
                                May 9, 2022
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                                You are the WORST service provider I have ever seen!!! You said same day delivery but it didn’t happen & of course there was no cust supp… today morn I was on hold for AN HOUR & then call got disconnected … cancel my order & refund amt! Will never order again from you
                                +1 photos
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                                  A
                                  Amhk Amhk
                                  May 9, 2022
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                                  Placed an order on their website on 08th May 2022 for gifts and flowers on Mother's day. They delivered nothing. When i filed sn online complaint on their website, they sent me a delivery confirmation message. This is clearly a 'fraud' company. Stay clear of them. I am surprised the Bangalore Police has not taken action against them.
                                  +1 photos
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                                    E
                                    Eshani Choudhury
                                    May 8, 2022
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                                    Placed flowers for my mother on mother's day to be delivered on 8th May by 8 pm cost Rs. 799. Status in the app shows in progress. But it never got delivered. Later checking the Google reviews I got to know this is fraud company. Even the phone number doesn't work. This is the worst flower delivery app fooling people. Please bloomsvilla deliver the order
                                    BloomsVilla customer support has been notified about the posted complaint.
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                                    Now status shows on hold - out of service area. If this is the case when I checked with pin number why did you tell that delivers to the location. Please refund my money

                                    Did not receive flowers for order #BV2279069 - Comment #3993665 - Image #0
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                                    Now it says order on hold. If you can't deliver, please refund my money. Because when I check with pin code if you deliver to the location it said yes it delivers.

                                    Did not receive flowers for order #BV2279069 - Comment #3993666 - Image #0
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                                      J
                                      Joshi13
                                      from Jodhpur, Rajasthan
                                      May 8, 2022
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                                      Didn't receive order.

                                      Cake bouquet and mug I ordered due to mothers day.. I need to be delivered on 8 may2022.Here time is essence so either deliver same on today or refund the amount ..app is showing to be delivered by 8 pm not delivered till now.

                                      Moreover no number is working.
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                                        Joshi13
                                        from Jodhpur, Rajasthan
                                        May 8, 2022
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                                        I ordered cake and bouquet plus 1 gift from company. As time is essence here if must be delivered today only as of 8 may 2022 . Either deliver the product today or refund the same amt

                                        I m trying to connect to customer executive but all no. Are switch off . Seems like fake website.

                                        Pls resolve the issue
                                        BloomsVilla customer support has been notified about the posted complaint.
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