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BloomsVilla Complaints & Reviews

www.bloomsvilla.com
1
Updated: Jan 29, 2026
Complaints 529
Resolved
12
Unresolved
517
Bad 😕 It seems that BloomsVilla has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BloomsVilla reviews & complaints page 21

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R
radhika vk
Feb 15, 2022
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Address: Banglore

BV2260334 order number is neither delivered nor refunded. The delivery date was expected by Feb 14th 2022.
BloomsVilla customer support has been notified about the posted complaint.
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    N
    Neha Shirkande
    Feb 15, 2022
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    Address: Mumbai

    I have ordered a chocolate bouquet on 14th but I am unable to track it. How to get refund for it
    Order details-BV2259960
    BloomsVilla customer support has been notified about the posted complaint.
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      C
      coclans
      Feb 15, 2022
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      The order I placed was scheduled for same-day delivery. It is now the second day, and there is no update on the order. Customer support is practically useless. They do not have an option to refund either. They take your money and ghost you. I have spoken with my legal team regarding this, and have managed to narrow down the core team (the people) behind this fake establishment. Will be taking action.
      Order number BV2260389
      BloomsVilla customer support has been notified about the posted complaint.
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        S
        Sailykawathekar
        from Dombivli, Maharashtra
        Feb 15, 2022
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        Address: Bangalore

        I received a email on the day of delivery (today 15/2) that product cannot be delivered in your location due to logistics issues and offered me substitute options which were not even 1/3rd of the price I had originally paid for.
        Tried calling but it was on hold trying to connect for 1 hour it didn't. No responds to email as well. Horrendous service and I am mortified. Refund policy states should intimate before 48 hours and even charged cancellation fees but it's not my fault they are not delivering there shouldn't have processed order in the first place.
        BloomsVilla customer support has been notified about the posted complaint.
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          D
          Deepak_007
          from Bengaluru, Karnataka
          Feb 15, 2022
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          Address: Bangalore

          Ordered yesterday, 14th Feb 2022. No delivery, no updates. No response, neither on email, nor on call. Numbers are fake. Switched off. Need refund.
          BloomsVilla customer support has been notified about the posted complaint.
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            C
            coclans
            Feb 15, 2022
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            The order I placed was scheduled for same-day delivery. It is now the second day, and there is no update on the order. Customer support is practically useless. They do not have an option to refund either. They take your money and ghost you. I have spoken with my legal team regarding this, and have managed to narrow down the core team (the people) behind this fake establishment. Will be taking action.
            BloomsVilla customer support has been notified about the posted complaint.
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              T
              Tikuram Jangir
              Feb 15, 2022
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              Address: Wilson garden Bengluru

              Order not delivered on 14th Feb no response on mobile no. Not revert on mail it's fake company making fools to public and collecting money from people kindly take action against this
              BloomsVilla customer support has been notified about the posted complaint.
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                R
                Resident of Navi Mumbai
                from Mumbai, Maharashtra
                Feb 15, 2022
                Resolved
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                I had placed an order for a bouquet with Valentine Greeting card through online site bloomsvilla.com which had to be delivered on 14th Feb. 2022. My order has not been delivered. I have sent an email to their official email id - [protected]@bloomsvilla.com but no reply till now. I am trying to call them on the no. mentioned on their website[protected] but no reply and neither they are available on the chat option too.
                This seems to be a fraud company.
                I need a refund from them on my undelivered order.
                Feb 15, 2022
                Complaint marked as Resolved 
                My order is delivered by BloomsVilla today (15th Feb.) around 6.30 p.m. They have not kept to their commitment on delivery date which was for 14th Feb. They have just done this as per their convenience. The purpose is lost. Kindly be careful and do not use their services. Just a waste of time and money.
                BloomsVilla customer support has been notified about the posted complaint.
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                  P
                  [email protected]
                  Feb 15, 2022
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                  I ordered a fruit basket as per what was shown online and what was delivered was nowhere near what was shown. No one is taking calls now from the company and the support desk is not responding to emails. Kindly help me get my money back.
                  BloomsVilla customer support has been notified about the posted complaint.
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                    J
                    Jithu Kv
                    Feb 15, 2022
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                    Product not delivered yet. Expected date was feb 14, 2022. Customer care number not reachable. No response to emails as well.
                    Likely to be a scam.
                    BloomsVilla customer support has been notified about the posted complaint.
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                      P
                      PranayGupta89
                      Feb 15, 2022
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                      Website: www.bloomsvilla.com

                      I have opted same day delivery of Red Rose Hand Bouquet on valentine day and order was accepted (with surcharge to deliver on same day.)

                      1) Contact number mentioned on Site is not working.
                      2) Complaint option in site also not responding (Submitted twice).
                      3) Have emailed trice on the email id mentioned.

                      My contact number [protected]
                      Payment made already
                      BloomsVilla customer support has been notified about the posted complaint.
                      Feb 15, 2022
                      Updated by PranayGupta89                       I have not received the Red Rose Hand Bouquet yet (Forgot to mention it above).
                      Look like a fraud company 106 people have already complaint about the same issue.
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                        N
                        nanda Verma
                        Feb 15, 2022
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                        Fake site, number given which can be never reached...number displayed on all locations of this site is not reachable and fake...never place order on this site...I wish i could have read review before placing order
                        BloomsVilla customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          from pune, Maharashtra
                          Feb 15, 2022
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                          HI Team,

                          Ordered cake and flowers from this BloomsVilla online website where order is not delivered and customer care and chat boats are not responding back. so request you to please help me to get my money refunded.

                          Thanks
                          BloomsVilla customer support has been notified about the posted complaint.
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                            C
                            ChellamJR
                            Feb 15, 2022
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                            I placed ab order for Whitelillies from BloomsVilla bide order no. BV2260052 paying an amount of 2349.00. This amount included a pric3 surge of 350.00 for valentines day.

                            1. I have not received my order and I don't want it delivered anymore as the occasion is over.
                            2. I am not getting any response from the seller on any forum (chat, phone, email)
                            3. I need a full refund of the amount paid along with the prorated interest I would incur on my credit card at 22% pa.
                            BloomsVilla customer support has been notified about the posted complaint.
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                              K
                              Kartik75
                              from Mumbai, Maharashtra
                              Feb 15, 2022
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                              Address: Bangalore
                              Website: bloomsvilla.in

                              No Services rendered on 14th Feb., no tracking details, non existent customer service, waste of time

                              Order number BV2257506
                              BloomsVilla customer support has been notified about the posted complaint.
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                                V
                                vmrv
                                Feb 15, 2022
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                                Order placed on 14th Feb, on portal status showing as delivered, but recipient hasn't yet received the delivery. Tried connecting on call and mail, but no response. Worst experience. Never go for this site for any kind of gift delivery to your loved ones.
                                BloomsVilla customer support has been notified about the posted complaint.
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                                  T
                                  tarun suyal1987
                                  from Pune, Maharashtra
                                  Feb 15, 2022
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                                  I have placed order-BV2259099 with blooms villa dated 14.02.2022. the order contain 1 no Rose and Truffle Cake, total 1049 in addition of 125 Rs as price surcharge Valentine day. totaling INR-1174. Delivery was showing 8AM to 8pm same day.

                                  No product arrived on 14.02.2022

                                  next day delivery message was shown on[protected]:26:27, However no product was delivered.

                                  email were done on website, but no reply.
                                  customer care not picking any calls.
                                  BloomsVilla customer support has been notified about the posted complaint.
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                                    G
                                    Gajanan Savant
                                    Feb 15, 2022
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                                    Address: Leapsurge Business Innovations Pvt Ltd, Lalbag West Gate

                                    I have placed an order for flower bouquet at 04:30 PM on this Valentine's Day to my wife at her Bangalore Office. I have booked as BloomsVilla is committing to delivery in a same day. I tried calling their customer care No. [protected] but no use & no one will respond to the call. Finally we will end up with disconnecting the call. Even I have tried sending an e-mail at [protected]@bloomsvilla.com but they didn't turn back. I have paid almost 900.00/- bucks through Google Pay & I am not getting any response nor call back from their side.
                                    BloomsVilla customer support has been notified about the posted complaint.
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                                      A
                                      Anoop Palatty
                                      Feb 15, 2022
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                                      Address: Bangalore

                                      I had ordered a cake for my wife on the valentines day (Order No BV2259708) on their website and it was supposed to be delivered on the same day 14th Feb 2022 to Ernakulam, but not delivered yet.

                                      I sent them emails and tried calling them to enquire the status of the delivery but no response, these guys seems to be scammers.
                                      BloomsVilla customer support has been notified about the posted complaint.
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                                        G
                                        Gaurav Kalwani
                                        Feb 15, 2022
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                                        My order for Feb 14th was not delivered. Customer service isn't responding. Pretty sure it's a scam. Need refund, but they're unresponsive.
                                        BloomsVilla customer support has been notified about the posted complaint.
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