BloomsVilla Complaints & Reviews

I have placed two orders bearing orders Nos ORDER BV23172743 for Rs 1153.95 - paid online for midnight delivery and ORDER BV23172747 for Rs 628.95. The both orders remained undelivered and as per their terms and conditions they conveniently forfeited the money. There is a urgent requirement to take strict criminal action against these fraudulent businesses sites because they can dupe the customer for hefty amounts by this type of one sided terms and conditions. They are more dangerous fraudsters than other online fraud sites
Sanjeeva Bajpai
[protected]

Had a terrible experience. They do not undertake same day delivery. Extremely poor customer service and poor business ethics. They expect you to "read" through their "terms and conditions" in fine print which when read again makes it clear that you are unlikely to get the cake as per the date you ordered and rather as per their convenience. The only number on the website was ringing continuously and no one attended to it. The customer chat we advertises "we respond immediately" was frustratingly unresponsive and agonizingly slow. The cake was to be delivered between 1800h and 2100h and never came through. I had finally cancelled the order and dropped a mail as well to that effect by 2300h. To my shock, I learnt that the business was not even aware of the developments or my email! Need my hard earned money back.

Bad delivery they take money n dont deliver..they dont even bither to reply or inform..they r getting richer by taking money.Gid help them people

Time slot was given till 12 afternoon..but no delivery has been done till 3pm..they dont bother to inform you..all they want is money

Taking advance payment nd not delivered single product

Order BV23171631 Was never delivered and they already took extra delivery charge of 250rs for midnight delivery which they didn’t even do and now they are asking for another 800rs delivery charge. They are not delivering the product or refunding nor are the adjusting the already wrongly charged midnight delivery charge.
They have scammed me of 2, 877rs. I want a refund immediately.

Please provide my refund as the product is not delivered and there is no response from BloomsVilla. They are cheating me from 3 days

I had ordered a cake for my relative in Silchar through bloomsvilla. This fraud company has the guts and courage to send me mails and confirm the order and promised same date delivery. It was a prepaid order, my money was deducted and no product was delivered. When i called the customer care no one responded after several calls, i tried chatting with their customer care but failed . No response. I then mailed them and asked me to refund my amount asap on which they mailed me Rs. 200 will be deducted for cancellation charges.My order Id is BV23169019 and complaint id is 39859. I dont understand inspite of so many cases here in this forum, this company is still running and carrying on with the frauds.

Pathetic Customer support. I gaped for my order money got deducted. Got a confirmation mail. The product is not delivered. There is no way to rech customer support. Mails are not responded. Looks like a fraudulent company where they cheat customers.
Am going to lodge a complaint against the company in cyber crime.

My order number- Re: BV23166475 dated 23may 2023 After Lots of emails follow up made to bloomsvilla regarding 8 Ferrero Rocher Chocolates bouquet with 10 roses delivery but they delivered only roses with one chocolate.

Later follow up of lots of emails they promised to deliver right product & mailed me that product is delivered now contact the receiver.
But when I rechecked nothing was delivered they gave false assurances.I wrote this in email. (It’s ridiculous how can bloomsvilla give such assurance to the customer what proof you have? this is first time I ordered from bloomsvilla really pathetic, this the service you give to your customers ?
Can you tell me what is the costing of 10 roses and one chocolate which bloomsvilla delivered? I payed you Rs. 1, 347.10/- is this price worth for what you delivered?? I thought you are understanding, now I am feeling it’s a money making site how can you play with person’s trust and money?) Also, I want Rs.1000/- refund. Till date no reply, no calls & no action taken.
Please don’t trust them . I wanted to close this issue so asking constantly to give me my money back. But no reply, they are constantly fooling people to just make money. Don’t trust!!

Ordered on 13.5.23 persinalised mug on mother day for 95 year old mother. Till date, neither delivered, nor any news, no response to messages, complaints, phone calls. Now read other reviews also saying this company are cheaters and fraud.

I ordered flowers for delivery for Mother's Day order number BV23160711. Flowers were never delivered and after few days a filed a complaint from their online portal complaint ID: 38364 which said will be resolved in 2 days. after a week of no response, I tried calling their customer service. Even after hours of waiting and numerous calls I was not able to connect with anyone. I finally decided to reach back via email. After continuous emails I finally received and email saying this case is closed as goods were delivered. I reverted back asking for delivery proof which they were unable to provide. So, I asked for refund to which they stopped replying with no explanation at all.

I placed an order on the day of Mother’s day but till date they haven’t delivered my order and in the “track order” it’s showing that the order has been delivered.
After multiple emails last week I got an email that we will deliver your order asap. However, post then nobody ever responded to the mail because I said them to refund the money as I no longer require their order to be delivered. It’s the worst online site ever. They are neither refunding my money nor they are replying to any of the emails.

I had placed an order for mothers day on May 14, 2023. The order shows out for delivery from then till now that is may 24
Tgey don't respond to their chat help, don't reply in emails and the number provided by them doesn work. It's a worst service ever

Placed order with order number BV23166178 we paid extra for same day mid night deliver and got mail as well that order will get delivered on 21st between 11pm to 11:59pm but no updates.
Next day when i called them they said someone will connect with me by 7PM and help me to resolve issue but no one called and since then I am trying to connect no one is responding
requesting support

My product is still not delivered since 14th may and you have promised to deliver the same day.

I need to return my amount Or else delivery ASAP Or else i will complaint against your company

My Order no. is -BV23161414

We have been following up with BloomsVilla for our refund. As we have
ordered the flowers for Mother's Day on 14th May, 2023. We have
received the fake emails from BloomsVilla that the flowers have been
delivered but they were delivered on 15th May 2023 i.e on the next day
and not on the promised day i.e 14th May 2023.

Also we have been trying on the customer care number 080.352.165.81
(9AM - 6PM) several times but we were not able to reach them,
continuously on hold for more than 30 mins and no agent came on call
for the resolution.

The booking order was #BV23162694. In response we have just received
emails from them that we will address the issue at the earliest but we
haven't received the refund yet.

Request you to please intervene and help us through this.

I ordered 10 multicoloured carnations arrangement in a square vase vide oder number BV23165477 on 16th of May 2023 to be delivered in the 3pm to 6 pm slot that evening and bloomsvilla failed to meet the delivery deadline even by the end of the day.
When I I respectfully requested for a refund multiple times via email after having raised a complaint (ID- 38868) and they replied that they will resolve my complaint through their complaint ID - M230488.
On 18th afternoon a delivery boy lands up at the apartment doorstep in Devanhalli Taluk and just drops a drooping and sad looking gerberas bouquet even after the recipient said that the delivery is late by a day and the flowers are not fresh. He walks away rudely.
Please take appropriate action against such a fraudulent and scamming company that only aims to cheat the general consumers. Kindly direct them to refund me Rs 1000/- and also compensate for all those endless cal waits.

Have not delivered a paid order made on May 14, which was promised to be delivered on same day. No one bothered inform. Customer care doesn’t answer calls. Emails are responded with a major delay taking no accountability. They are threatening to charge me 200 deduction if I ask them to cancel the order. Pathetic service, even more pathetic value system.

I had ordered flower bouque on 14th Feb 23 at around 11 am for same day delivery & mentioned that i should be delivered before 8pm which was not delivered. at around 11.30 pm got call from delivery boy to pick my order from him & he has not delivered it.

I had sent several mails to them but there was on reply. i have even raised complain on there website but which still show that it is still in open status.
tried to call them but the number ([protected]) goes constantly busy & by any change it connects, it goes auto reply mode & person waits.

I need my refund back which was paid in advance.
Track Order
Sender Name : Suman Kumar Rawat
Sender Phone : [protected]
Sender Email : [protected]@yahoo.co.uk

Receiver Name : Suman Kumar Rawat
Receiver Phone : [protected]
Receiver Address : 456D, Regent, SHIPRA SUNCITY, INDRAPURAM, , Ghaziabad, 201014
Order No : BV23139606
Delivery Type : Standard Free Delivery- 9 AM to 8 PM
Estimate Delivery Date/Time : 14-Feb-2023 - 9 AM to 8 PM
Status : Delivered
Delivered Date/Time :[protected]:36:12
Complaint : Your Complain Already In Open Status! Complaint ID : 29344