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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 248

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A
aman7154
from Mohali, Punjab
Oct 10, 2018
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Address: Muktsar, Punjab, 152026

Sir i got a call yesterday regrding my medical reports courier in name of sonam mob [protected]bt your offfice at kotkapura road muktsar 152026 didnt deliver my courier inspite of my request. Today again i called them for delivery as i had to consult my doctor for further prescription. But a lady im the office received the call. She was enough nonsense to deal with the customers. She used abusive language and on consulting owner regarding her misbehaiviour... He also didnt oblidged me rather he also spoke rudely favouring that female staff. I request you to kindly deal accordingly with such fools in your offices or either i may approach pmo and consumer court regarding your services and loss incured to my due to late delivery and mental. Harrasment by your staff members.
Blue Dart Express customer support has been notified about the posted complaint.
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Delivery staff not come my home, but he updated wrong status (primses closed). His mobile number [protected].
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Dear sir
my Sbi credit card dispatch 22/9/2018by EV. [protected] but courier compny is not delivered till date.i goes 3 time at bluedat courier company office but no any body responds properly. Please solve my problem by EV[protected].

Regards
BHANU Pratap phulawaria
Reply
HI,

My ICICI Credit card Delivery Address is Bangalore . I want it to deliver at hyderabad.

My AWB#[protected]. Please Delivery this parcel to

ICICI Bank

Khairatabad

hyderabad

500004

Please help me on this icici Credit card.

For More Details Mail me
Reply
Way bill no :[protected]
My location is very easy to find but when i am tracking it shows unloacted address
After that i called and updated my address and landmark still it is in same state
and raised a complaint no : 614867 on 3rd october
but still my order not recived
Please look into it and as soon as possible resolve it
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    S
    Shishir Tirkey
    from Muzaffarpur, Bihar
    Oct 10, 2018
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    I am shishir tirkey
    My order no. Was - oid41184
    Order date - 27/09/2018
    Delivery date - 05/10/2018
    Product name - new fashion casual slim fit stylish zipper denim shirt
    Size - m
    Total amount - rs 1099

    Return reason - product shirt is totally different in design and colour. Product shown was of koutons and i got of london looks. I want my money back in my address.
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    Tracking say it was attempted but i was never call or intimated.
    Now the customer service number is not working hence not able to ever go and get ut
    Reply
    Hi,

    I am supposed to get my credit card on 24/09/2018 but I have not received it. I called to customer care many times and said the same thing. But no body is doing any thing. I do not know where is that credit card. Such a worst courier service I have seen ever.
    Reply
    No contect m
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      P
      Priti8188
      from Chennai, Tamil Nadu
      Oct 10, 2018
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      Address: Bangalore, Karnataka, 560076

      This is regarding my shipment with the waybill no: [protected]. I am trying to reach the delivery executive last two days. I never denied to accept the shipment, since i wasn’t in the office location i requested him to come back after few hours or the next day. But he was so rude that he just told me if i don’t collect it now he would cancel the order and he can’t come later.
      You guys need to be a little more flexible with your deliveries. And it’s definitely not the way to talk to your customers. I need the shipment to be delivered back to my address.
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      Hi Blue dart team,
      I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?

      Regards,
      Manoj kumar
      [protected]
      Reply
      Manoj jumar's reply, Oct 10, 2018
      I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?
      Manoj jumar's reply, Oct 10, 2018
      I have not even got a phone call from Courier Boy.I have not received my shipment yet.How long time will I get my shipments?
      Expected Delivery[protected] nd not delivered this courier
      Reply
      If address is not available, delievery boy cannot contact to us. We were missed our i.portant document...plz send us delivery boty no. So, we can contact him .our Courier no.is AWB[protected]#
      Reply
      My order not deliver blue dart service is very bad my order delivery date 1 October but not deliver today 4 October but not deliver
      Reply
      Respected sir / madam

      I ordered a Butler men's black driving shoes of order no [protected] on 28th sep. Due to some silly reason blue dart person denied my delivery till now. Please consider this matter as most important and solve asap.

      Regards
      Deepak reddy
      [protected]
      Reply
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        K
        kebspnjb
        from Vadodara, Gujarat
        Oct 10, 2018
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        Address: Vadodara, Gujarat, 390022

        Awb : [protected]

        Just a few days back on the 5-oct i had received a product successfully. Now i have ordered a another product on the same website with a nothing change in address now on 9-oct they can not find my address. And they just send me the nu to call i have called 42 times since this morning and lines are congested. So what to do now. And this is not the first time i am facing this issue with bluedart every now and then they are doing the same. Last time the day before they delivered a parcell and a very next day i got a message that address is incomplete. Man every time i have to waste time for these nonsense.
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        If address is not available, delievery boy cannot contact to us. We were missed our i.portant document...plz send us delivery boty no. So, we can contact him .our Courier no.is AWB[protected]#
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          N
          Navasurya
          from Hyderabad, Telangana
          Oct 10, 2018
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          Address: Hyderabad, Telangana, 500081
          Website: Delay of my debit card

          Hello sir,
          My icici debit card.. Delivery getting delay to deliver, i request you see the details and need the package immediatly, the tracking status at down side
          Thank you

          Trackdart ™ - tracking details

          Waybill no : [protected]
          Reference no : [protected]y06554
          Pickup date : 08 october 2018
          From : hyderabad
          To : hyderabad
          Status :
          In transit :
          Await delivery information
          Expected date of delivery 09 october 2018

          Status and scans
          Location details date time *
          Waybill no : [protected]
          Hyderabad hub shipment further connected 09-oct-2018 10:51
          Hyderabad hub shipment arrived at hub 09-oct-2018 07:43
          Gbl service centre shipment further connected
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          Mera name prateek rana .
          Our mene debit card apply Kiya tha aaya nahi.
          Mera mob no [protected]faridabad hariyana
          Reply
          Šìnģ Ìź Bìñź's reply, Oct 9, 2018
          Mera debit card nahi aaya sir
          Paytm serve through your carrier but that's amazing to hear that no one has came to pick up product and paytm is mailing me that QC has rejected the product that's great about your service
          Reply
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            D
            Dinu_007
            from Rajahmundry, Andhra Pradesh
            Oct 10, 2018
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            Address: East Godavari, Andhra Pradesh, 533401

            Dear sir/madam,
            I am dinesh karra from tuni (East godavari district-ap), the bluedart couriers were not delivering properly within the time here at the tuni. They are not even responding properly with us. They are updating the wrong status, when we tracking the item/product. I have faced two times the same problem. Because when we got any important documents, they are not delivering and they are not doing second attempt but they are updating the status that secondary attempt completed, they are keeping the items with them or returning back. This has became a major problem for us. I am kindly requesting you to solve the problem as early as possible.

            Regards,
            Dinesh karra
            Blue Dart Express customer support has been notified about the posted complaint.
            View replies
            The delivery boy was not reaching the delivery address. I explained him the location and address many times still he was not ready to come. His behaviour is very rude. He did not deliver the parcel. He spoke very harshly and went away.
            Reply
            Order no - 86938 Ref id - 150150 Paid amount - ₹799 Phone no - [protected] Sir/madam, I ordered a product from blue dart . But I am not satisfied with the quality of the product. I bought a clever cutter 2-in-1 food chopper for ₹799. So kindly refund me my amount at the earliest. Pin code-248003
            Reply
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              N
              nithilesh
              from New Delhi, Delhi
              Oct 10, 2018
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              Address: 122001

              One of my very important parcel from Kotak Mahindra Bank delivered. But I don't know where it got delivered. Final tracker is showing it got delivered at my office receptions. But when I crosschecked there is no parcel. My AWB is [protected]. I will really appreciate if guys can help me in locating my parcel or let me know the exact location where it got delivered.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Sandy budda
                from Raebareli, Uttar Pradesh
                Oct 10, 2018
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                My paytm order no.[protected]
                Web no. Of bluedart.[protected]
                Ref. No.[protected]
                This is my product not delivery at right time and no massage mail and no contact to me. What the reasion for not delivery my product
                And i also contact 4-5 time [protected] no they will no contact to me that side ask web no after that she say we will be contact to custmer care exucative and long ring than phone cut automaticaaly each time.
                My side strong and strict action to this person who responsible for my product delay and also i want my product otherwise i compaint to higerauthorty
                So plz slove this matter and quick delivery to my product
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  smile.vijay70
                  from Anantapur, Andhra Pradesh
                  Oct 10, 2018
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                  Address: Kurnool, Andhra Pradesh, 518006

                  I have ordered product in amazon. Product already reached to delivery location on 08/10/2018. Address in billing is correct. But it shows wrong pincode. I called to blue dart courier, kurnool. But they didn't reply properly. It's worst service given by your courier partner in kurnool. Even they didn't call to us. But in tracking shipment redirected on same awb.in that parcel important medicine will be arrived. It's very urgent to customer. Till now it will not delivered. We didn't receive any call from bluedart. It's very urgent need. Please do it deliver fast.
                  Awb no:[protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    Mriganki
                    from Delhi, Delhi
                    Oct 9, 2018
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                    Address: 122002

                    When you deliver and you are not able to reach the address what would the total person do they should call the receipient but bluedart don't even call and write a stupid reason like person not available and sometimes address not available.. Why don't they call us i don't understand. Please i am very upset with the services. Call me asap on [protected]. My 2 couriers are pending with u guys and issue is u guys don't call but just do whatever u want. I have never faced such problems with other companies couriers services
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Parth2411
                      from Pune, Maharashtra
                      Oct 9, 2018
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                      Address: Pune, Maharashtra, 411046

                      Consignee not available
                      I didn't receive any calls or E-mail or what so ever regarding my shipment.
                      I was present whole day and the status says "consignee not available". This is so unprofessional.
                      Kindly look into the aforementioned matter and take the necessary steps, I want my shipment delivered as soon as possible .
                      Way no.[protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Oct 09, 2018
                      Updated by Parth2411                       I was there at home by 4:30 to 10:30. No one knock my door and call on my number.
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                        A
                        anoopgupta001
                        from Lucknow, Uttar Pradesh
                        Oct 9, 2018
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                        Address: Lucknow, Uttar Pradesh, 226012

                        Dear sir your blue dart transport nagar branch is the worst in customer relation i have ever seen. Even the branch head committed the delivery of parcel holding at the branch due to incomplete address which is actually not tried by any one for delivery as the address mentioned is perfectly ok and with mobile no.
                        My awb no is [protected] which is still due to deliver.
                        For the other document i went to the branch and personally collected after waiting for one hour due to non availability of attending officer in a big office which is suppose to be responsibility of yours.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Aslam Mahmood
                          from Talcher, Odisha
                          Oct 9, 2018
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                          Address: Patna, Bihar, 800002

                          My packet was send from meerut. Its no is [protected]. When i tracked it, showing that packet arrived in patna two days back. Whole day it was showing that packet is out for delivery.in the evening it showing that address is untraceable and land mark required. Today it went to service centre. They told me that packed will delivered to you at given address. But no body contacted me. Again in the evening showing address is untraceable and land mark required. What kind of false conpany.
                          Aslam mahmood
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Kashayap90
                            from Jaipur, Rajasthan
                            Oct 9, 2018
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                            Address: 110084

                            TrackDart ™ - Tracking Details

                            Waybill No : [protected]

                            I am telling you about this Villian number the Blue Dart service providers totally fraud because there was not Richard from this address know any contacts no will be contact from any time for totally fraud by blue type agent it's totally fraud never to contact me already this address in future 324 times received by dispatch by Blue Dart service so totally fraud this feeling numbers no richest from the address all album having to claim to all losses recover from the legal gas stations
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Oct 09, 2018
                            Updated by Kashayap90                             Blue Dart Courier agency is very fake and fraud so justify the transparency in fake and fraud service
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                              Nish09
                              from Bazpur, Uttarakhand
                              Oct 9, 2018
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                              My paytm product was not delivered by blue dart and show that product delievery was attempted but no calls was made by the courier boy regarding the delievery of the product. We use the same address for the delievery of the products and blue dart also delievered many of the products on the same address but this time they are saying address is incomplete. Please deliever my product ASAP.
                              My waybill number is [protected].
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                kaupat
                                from Bengaluru, Karnataka
                                Oct 9, 2018
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                                Address: Mumbai City, Maharashtra, 400061

                                Dear team

                                This is to inform you that my shipment [protected] which sent by icici bank important documents have not been delivered to me yet but the your record show the shipment has been delivered to mr ram (Don’t know who is he). This is very unprofessional that important bank documents have been handed over to someone else.
                                And the 1st complaint mail was sent to customer service on saturday, september 29, 2018 6:57 pm 2nd was sent on 30 september 2018 12:47 tp [protected]@bluedrat.com 3rd mail was sent on thursday, october 4, 2018 11:31:15 am 4th mail was sent on friday, october 5, 2018 10:08:37 am and 5th mails was sent on 08 october 2018 14:10 but received only one reply from mr. Pradeep on on 30-sep-2018, at 12:19 pm. This show's the their is no seriousness about this complaint.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mouparna Ghosh
                                  from Bengaluru, Karnataka
                                  Oct 9, 2018
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                                  Address: Kolkata, West Bengal, 700035
                                  Website: www.bluedart.com

                                  The delivery person refused to give the delivery even when i have asked to give it to my neighbour as the only person available in my home was my old grand mom. He has asked for id proof's xerox. Though the delivery item is not something related to bank or any govt services. He also behaved rude and refused to give the warehouses number.
                                  I also would want to raise a concern about the delivery person's number prior to delivery so that he can be contacted earlier about the time of his arrival.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Kalyan Damaraju
                                    from Hyderabad, Telangana
                                    Oct 9, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500083

                                    Hi this is kalyan. Today i got a call from delivery box regarding my debit card from hdfc. I told i am not at my house. And my father is near by if he can handover him it will be fine. First the person accepted to handover and after i asked my father to collect he refused to give him. When i asked him why you are doing like this he started abusive language with me. Kindly help me to get my courier delivered
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Karkar
                                      from Bengaluru, Karnataka
                                      Oct 9, 2018
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                                      Address: Bangalore, Karnataka, 560078

                                      Got a call from [protected] blue dart delivery boy, as soon as i picked up the call he cut the call and he didnt attempted my call back and next day the status shows delivered.
                                      i didnt received the courier and simply the status got changed.
                                      no courtesy shown after calling 50 times to the delivery boy.
                                      please resolve the issue and take action on such type of ### away.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Oct 10, 2018
                                      Updated by Karkar                                       no one has taken any action on this complaint. dont lose your reputation.
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                                        Atisha Rana
                                        from Veraval, Gujarat
                                        Oct 9, 2018
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                                        Address: Anand, Gujarat, 388001

                                        The delivery person inquires for address and on explaining the address he says will deliver the consignment (Awb[protected]) in a while. But to my surprise after 45/50 mins i receive a sms of failure of delivery due to incomplete address without making further inquiry from the person. The consignment is delivered regularly by other delivery persons of bluedart and other courier services regularly on same address without any trouble, how and why can't he do the same. And without any attempt why can he update or put such remark?
                                        Pathetic!
                                        Blue Dart Express customer support has been notified about the posted complaint.
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