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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 251

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D
Deepak21021999
from Indore, Madhya Pradesh
Oct 4, 2018
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Address: 462046
Website: [email protected]

मान्यवर,
मेरा नाम - दीपक कुमार पारेता है
मेरा fcid no. - 408084 है
मेरा order no. - 307148 है
डिलिवरी waybill no.- [protected]
डिलीवरी सर्विस नाम- blue dart _dhl
Reg. Mo. No. - [protected]
Complaint ticket no. - 596763

मेरा product मेरे पास नही आया मेने जब इसे track किया तो उसमें वह delivered बता रहा है जब मैने blue dart service bhopal से बात की तो वह बता रहे है कि आपका product हम दे चुके है उन्होंने वह पार्सल किसी ओर को deliver कर दिया यह बात उन्ही के एक कर्मचारि से पता चली है और हमे उनके द्वारा कोई अब कोई मदद नही मिल रही है मेरा product मेरे पास नही आया है कृपा करके मुझे मेरा product जल्दी दिलवाये,
में मेरे पार्सल को 2 महीने से ढूंढ रहा हूं और इसकी शिकायते मैने पहले भी की है जिसका नंबर 596763 है में बोहोत जादा परेशान हूं मुझे मेरा पार्सल किसी भी हालत में दिलवाइए।

Note - product की रिसीविंग के दौरान सर्विसमैंन ने गलत हाथो में पार्सल दिया और मोबाइल नंबर और ficd no. भी गलत लिखे है जिसका proof में आपको link के साथ दे रहा हूं, जल्दी ही मेरी मदद करेंगे में ऐसी आशा करता हूं!

धन्यवाद
+2 photos
Blue Dart Express customer support has been notified about the posted complaint.
Hi,

I can see the shipment at the same location since 5 Working days. They are not delivering it.

PLEASE ESCALATE THE CASE TO THE HIGHEST LEVEL.

Waybill no : [protected]

CALL on [protected]/[protected] and DELIVER ON ADDRESS.

...
REGARDS
AKSHAY
...

product missing - Comment #3229358 - Image #0
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    M
    Mani MDR
    Oct 4, 2018
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    Address: 560036

    Awb number: [protected]
    My new credit card delivery.
    Delivery person not attending for delivery but keep updating below in website.
    I tried to call him many time didn't response once.

    Soukya road undelivered shipment held at location 04-oct-2018 08:26
    Soukya road undelivered shipment held at location 03-oct-2018 08:27
    Soukya road consignee not available 02-oct-2018 13:55
    Soukya road shipment out for delivery 02-oct-2018 11:23
    Soukya road consignee's address unlocatable/landmark needed

    Need delivery by today
    Blue Dart Express customer support has been notified about the posted complaint.
    Sir debit card not delived to address...

    delivery person attitude/ not attending for deliver by update status as unavailable - Comment #3229287 - Image #0
    Way bill no [protected], not been called but they mention "consigned not avl" at 10.25pm why do so???

    This is not first time, why such reputed firm showing fault statement??

    Not expected much, but do needfull for your sake.

    delivery person attitude/ not attending for deliver by update status as unavailable - Comment #3229484 - Image #0
    Bluedart people never call us to give the product. It's been years I have not received a courier from Hdfc till now. I have the same situation with Hsbc products also when bluedart is chosen. You don't even give if we go to the bluedart office. Worst delivery I have ever seen.
    Delayed delivery. No proper communications. Poor customer care service.i would not recommend BlueDart to anyone.
    Blue dirt shipping service Silchar has not delivered an item booked through Amazon vide shipment ID [protected] booked for Rs. 17154/- on 10 Sep 2018 and reached at Silchar Blue dart service on 24 Sep 2018. Request confirm delivery of item by today.
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      P
      from Manuguru, Telangana
      Oct 4, 2018
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      Address: Hyderabad, Andhra Pradesh

      This is regarding the reference no.-[protected] and waybill no-[protected]. The blue dart is not sending my parcel of credit card on my address mentioned. When i went to enquire to office in nanakramguda hyderabad, they responded that they will send it to address only. Its more than a week i got notification from bluedart to receive my parcel but no body either gave me a call or no courier was attempted to my home.
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        MD TAUSIFUR RAHAMN
        from Gurgaon, Haryana
        Oct 4, 2018
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        Address: New Delhi, Delhi, 110045
        Website: Fake and very bad services Blu dart

        This is my blu dart web no so chek[protected] hi i am tausifur also use hdfc bank credit card and i am not received credit card so few emergency but your blu dart executive every time call and harras different different no why i am not foolish and also mail hdfc bank not support blu dart exe only fake comments not meat and not any response harldly cm already inform so i am very harras so i am not accept this card so don't call me no and mail update your senior department your exe behaviour not good abuse
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          nt online
          from Mumbai, Maharashtra
          Oct 4, 2018
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          Address: 410210

          Its is to inform on high priority that i paid extra amount for tge fastest delivery of my courier containing v important papers which were supposed to be delivered on 3rd oct. I had priorly asked your customer headexecutive before dispatching and left other courier services as they clearly commited will not be able to delivered on 3rd. Ur office didnot had packing covers etc etc but still upon your exective commitment at bludart kharghar navi mumbai branch my couruer z not delivered yet. I want complete refund of rs 500 critical service before i reach consumer court for this appeal. My tracking no is [protected].
          +1 photos
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            R
            Rajat Kumar Nayak
            from Khamharia, Chhattisgarh
            Oct 3, 2018
            Resolved
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            Resolved

            Address: 769002

            Today I was supposed to receive a kotak mahindra bank shipment from bluedart. But I have not yet received the shipment. Instead I have received a message that they have tried to deliver it but failed to do so. I was at home the whole day. They could have easily contacted me. When I tracked my shipment I came to know that the courier agent was unable to find the given delivery address. I don't understand what their problem is how come a deliver boy not know a location. He is supposed to know them, it's part of his job. I think they are unable to deliver on time so are using fake excuses. I am truly disappointed with the service.
            +3 photos
            Aug 13, 2019
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
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              B
              bppavan
              from Hyderabad, Telangana
              Oct 3, 2018
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              Hello team

              There is significant delay in shipment and worst part is call centre number is busy through out day (That’s completely weird)

              When i see the status now, the status shows to provide the dept and extn.. That’s ridiculous, whom are you telling? How would customer update in status portal?

              Can the executive not call my mobile number or provide the executive number i will provide the same

              Do deliver it to statestreet office second floor

              My etxn is 67092385
              State street office

              My mobile is[protected]

              Awb :[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                R
                Rahul Pancholi
                from Aurangabad, Maharashtra
                Oct 3, 2018
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                Address: Pune, Maharashtra, 411043

                I ordered a product from limeroad
                It was out for delivery from blue dart on 1 oct delivery boy doesn't call me and 10 pm status update that receiver's address didn't find and landmark needed but they didn't call me even one time. And i complained it to limeroad they tell 3 oct. And today 3 oct 9 pm product not delivered (Which is already out for delivery from 11 am). 8:15 pm delivery person call me and didn't speak a word and cut the call. After this i tried to reach to him but hi didn't respond and cut the call for 15-20 times and also didn't reply of messages. The mobile no of pearson is [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 03, 2018
                Updated by Rahul Pancholi
                And now he again update that delivery fail. ### mad
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                  R
                  Rajinder Parshad Bansal 123
                  from Gorakhpur, Uttar Pradesh
                  Oct 3, 2018
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                  The shipment no [protected] from kotak bank containing important documents was to be delivered today. The delivery boy did not attempt to deliver the shipment. Instead i received the message 'blue dart tried to deliver a shipment no. [protected] to you. Please contact us on [protected]'. I was surprised to read the message as i was present throughout the day at my residence. From a reputed courier company such type of attitude of the delivery boy is unexpected.

                  Rajinder parshad bansal
                  756 (First floor), sector 51
                  Near vita dairy
                  Gurgaon
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Shaheem Ummer kutty
                    from Changanacheri, Kerala
                    Oct 3, 2018
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                    Address: Gurgaon, Haryana

                    I am Shaheem Ummer kutty
                    My order numver is OEP11399
                    Order Date: 27/09/2018
                    Delivery Date : 03/10/2018
                    Invoice number : OEP7173
                    Product name : Bluetooth A1 Smart Watch With Sim Card Support
                    Total amount: Rs. 1999.00 only

                    Return reason : It doesn't have that much quality that shows in website. And it doesn't switch on sometimes. It is not full functional. And I really want to return this product. It is not clearly satisfy what I expected
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    I got a fake Timex watch in spite of ordering a Bluetooth A1 smart watch vide Awb# [protected] through Bluedart courier cost Rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating people. A police complaint will be raised against both parties.

                    bluetooth a1 smart watch with sim card support - Comment #3322177 - Image #0
                    bluetooth a1 smart watch with sim card support - Comment #3322177 - Image #1
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                      I
                      Ishangie Sharma
                      from Amloh, Punjab
                      Oct 3, 2018
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                      Address: 143001

                      Ohkk i don't believe i am actually complaining about your service today but i have to no other option. My package reached amritsar on 29 september then no one cares to deliver it to my place i called at your branch in amritsar after every single hour no one think of answering the calls.. I regret to say but now the services are getting worsest. I paid 200 only for the shipping and what i have got is nothing. When i track it it says on 1 october around 5:30 in the evening the courier was out for delivery but around 8:30 it get undelivered as i (Consignee) was not available. I mean what the hell since morning i have been calling you guys and how come i am unavailable. This is ridiculous. The company where i works has an commercial account with you people and we are a regular customer but m ashamed of your services now as this courier was my personal courier not belongs to my company. I want my product to be delivered asap.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        Prince02
                        from Noida, Uttar Pradesh
                        Oct 3, 2018
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                        Address: Gurgaon, Haryana, 122001
                        Website: Blue dart

                        Hi my way bill number is [protected] and the expected delivery date for this shipment was on 19 of september but unfortunately it didn't receive still. Later on i re dispatch the shipment. But as per the status it's shown need extension or department name. But i didn't get any call from the delivery person then how could they proved it that they need department name.
                        My both address is correct which i mentioned on the shipment.
                        Please resolve this matter.

                        Regards,
                        Praveen singh dev
                        Contact [protected]
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                          Bdisha Biswas
                          from Kolkata, West Bengal
                          Oct 3, 2018
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                          This is to inform you that, i placed an orderhi bidisha, thank you! Your cod order #132342 for amount rs 799/. I got a sms on 1/10/2018 that, my order will be delivered on that day through blue dart but i did not get any call from the delivery boy of bluedart or no body came to my house to deliver the product. Same sms i got on the next day, 02/10/2018. Neither no body came to deliver nor i got a call. At last night i got another sms from bluedart that, awb [protected] could not deliver because i was not available. I am really disappointed for your service. Please do the needful and solve the problem as soon as possible...
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            vishalrk
                            from Pundri, Haryana
                            Oct 3, 2018
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                            Address: 135001

                            Its been long that i have not received my package yet. Each time i call i never get satisfactory answer. i am tired of calling bluedart but still my package is undelivered. the package is coming from mumbai to yamunanagar. its very urgent so please find a way to deliver the package to my given address.
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                              Blackwater
                              from Korampallam, Tamil Nadu
                              Oct 3, 2018
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                              Address: Coimbatore, Tamil Nadu, 641014
                              Website: www.bluedart.com

                              WB:[protected], product not delivered Eben after 3 days from the date it reached the destination. No proper response from customer service too. No proper service and really disappointed. Going to file this complaint in all customer forum. Your customer service team least bother about the customer, they are not worry about what customer thinks. Not sure when will I get my product and what kind of action Bluedart gonna take, andbits more than 20 times Bluedart delivered the same pack from the same seller to the same address, now their tracking status says, unlocatable area and need landmark, not even a single call received till now, even today on 3rd of October they promised for delivery, buy end of the day they are saying that they will try delivering it tomorrow. Really frustrating and not a good service at all. Certainly I will not recommend Bluedart to anyone. Such a bad process and bad Customer Service they have.
                              +1 photos
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                                Majid Ab
                                from Chakia, Bihar
                                Oct 3, 2018
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                                Address: Ranchi, Jharkhand, 835205

                                Please find the attachment regarding details of my package delivery.
                                Delivering man didn't call on my number and even I didn't received any 'out for delivery' message. Suddenly a message came that your package was Undelivered due to address related issue...
                                Please solve the issue asap.
                                +2 photos
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                                  Pradeep Kushwaha
                                  from Mumbai, Maharashtra
                                  Oct 3, 2018
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                                  Address: Varanasi, Uttar Pradesh, 221007
                                  Website: www.bluedart.com

                                  Shipment [protected] was supposed to deliver on 1st Oct 2018 as per tracking system update. I called to customer care on 1st Oct to assure delivery (In case of difficulty, if they want we can come and collect) and requested them to call on mob number if they have any difficulty . Despite of many calls and request; On the same day (1st Oct 18 ), I saw message " Out Of Delivery Area " without any try even no one bother to call us from Blue Dart .

                                  Same day at the evening on 1Oct 2018, I called to Bluedart Customer Care and explained status to Mercy and she assured me that she will convey message to concern team and try to ensure delivery on 3rd Oct 18 before 1 pm.

                                  Today, On 3rd Oct 8, I called customer care team in the morning and team confirms courier delivery. Now today at 1 PM I got another update " Returned To Origin At Shipper'S Request "

                                  What is this? Are you people serious about this? the same incidence happen with me on Feb 2018.

                                  If you people are not capable to deliver thing on place and don’t have phone to call then please don’t take that delivery.

                                  Sharing tracking detail for reference.

                                  Waybill No : [protected]
                                  Varanasi Returned To Origin At Shipper'S Request 03-Oct-2018 11:40
                                  Varanasi Out Of Delivery Area 01-Oct-2018 11:40
                                  Varanasi Shipment Arrived 30-Sep-2018 16:27
                                  Varanasi Shipment Arrived 30-Sep-2018 16:26
                                  Mumbai Hub Shipment Further Connected 30-Sep-2018 10:50
                                  Mumbai Hub Network Issues 29-Sep-2018 08:35
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    gauravmishra
                                    from Bengaluru, Karnataka
                                    Oct 3, 2018
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                                    Address: 560037
                                    Website: www.bluedart.com

                                    Waybill no [protected] must be deliver on 1 of October 2018 the delivery boy called me and tell me he will deliver the product by 5 pm same day but right now there is no update regarding that. Delivery boy phone no is [protected].

                                    Please short it out as soon as possible. I want my product ASAP.
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                                      Rohit Kumar king
                                      from Gurgaon, Haryana
                                      Oct 3, 2018
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                                      Address: Fatehabad, Haryana, 125120

                                      I tried to contact to your courier parter and he saying we can not deliver the parcel and you pick your parcel from our office, its not a first time, and i'm also complain about this to local manger but he does not take any action and he behave like rudly and my phone is disconnect by him, then we and party will pay the delivery charges so how they do this please take any action regarding this
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Rtpd
                                        from Adoni, Andhra Pradesh
                                        Oct 3, 2018
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                                        Dear bluedart,
                                        I have recieved a order through blue dart with awb no:-[protected] on[protected] during evening time around 4:30pm. Your delivery boy have stolen my valet which was placed on chappal stand after he had delivered the order. Same was recorder in cc cameras. Kindly take action against him and help me out in giving back my valet. This is very worst thing i have experienced from an good company like you. I didn't have that executive number also as he directly came to my house without calling me. Kindly take steps to get back valet with out fail
                                        +1 photos
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