Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 251

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikash99kr
from Darbhanga, Bihar
Oct 4, 2018
Report
Copy

Address: East Singhbhum, Jharkhand, 831003

My waybill no - [protected] is undelivered. When i went to its office they denied giving it to me. Now they are not delivering it to my home not to me. That's my bank product. It's very important for me. Very bad as all other courier partner deliver with that same address easily, but why this centre people are delivering. Please make it deliver to my address, it's very important.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sairaj44
    from Mohali, Punjab
    Oct 4, 2018
    Report
    Copy

    Address: Jalandhar, Punjab

    Worst service that I have ever seen,
    Nearly 15 days are over but, still now i didn’t receive my debit card.
    When the courier agent comes to my place,
    He didn’t make any call to me atleast once.
    After 10 days I went to the blue dart office which is located at Jalandhar. They said that he will come next day but, again he did the same . Even my friend is also facing the same problem from your service .
    Deliver my debit card as fast as you can.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bipasha Bhattacharya
      from Mumbai, Maharashtra
      Oct 4, 2018
      Report
      Copy

      Address: Kolkata, West Bengal, 700040
      Website: www.bluedart.com

      Today i got a call from the number [protected]- animesh mondol from blue dart courier services. On receiving he said in a very harsh tone that i have a delivery and has to go down to collect. On informing him that i am in office and that my ailing mother cannot go down to collect it, he kept the phone. I kept calling him over and gain without response. Then he received and told he is busy and not to disturb him, in told that my mother will give him the keys to come up n deliver, he shouted and kept the phone. Is this kind of customer satisfaction you are giving away? I want the answer. How are these people being recruited?
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shubham raizada
        from Bengaluru, Karnataka
        Oct 4, 2018
        Report
        Copy

        Hi,
        I ordered the product awb#[protected] and selected the delivery date as 3rd oct but still not delivered. Even not getting any update or info about this order.
        Kindly update me as soon as possible.
        They are not picking up the call, i ordered through the website ferns and petals even for them is tha same issue they are telling that bluedart people are not picking up the phone i mentioned the awb id please go through it let me provide the exact status.

        Kindly deliver it by today. Take it on high priority.
        My contact details: [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        My consignment no is Waybill No : [protected]

        While calling to toll free no executive telling with in half and hour your consignment deliver in given location since yesterday.

        But still we are waiting for delivery.

        It's hamper our business.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          avtar100
          from Ludhiana, Punjab
          Oct 4, 2018
          Report
          Copy

          Address: Ludhiana, Punjab, 141017
          Website: rickylally87@@gmail.com

          My way bill no is [protected] i have ordered a mobile watch on flipkrt and delievery order gave to blue dart courier service when the order recieved at ludhiana hub then their delivery boy said that the address given by me is fake or fake order. They never call me once a time that where they deliver the courier. It is very bad for the blue dart courier management. I dont know how they can do like as nonsence mistake. It looks like that they r not responsible regarding their job. The delivery date was 3 october 2018 and ur deliver boy update the status that its fake order or fake address. Today i himself go to their hub and got my courier. It irritates me so much.
          Blue Dart Express customer support has been notified about the posted complaint.
          I am not happy to your service because my parsal was not deliverd to me .i track my parsal but traking shows me nearest area missing but you dont try to contact me me also provide my contct no
          I supposed to receive a courier from Blue dart.The courier person not even lifts the call.He doesn't arrive to the Delivery address.Courier guy contact number-[protected]
          Please call to this number i[censored] need more information [protected]
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            lakshmanan.np
            from Madurai, Tamil Nadu
            Oct 4, 2018
            Report
            Copy

            Address: 492001

            Bharat petroleum corpn ltd., chennai sent a consignment vide blue dart way bill no.[protected] to bpcl, raipur on 28/09/2018. The office is shifted to new place as under:

            Bpcl, 1st floor, shaheed veernarayan commercial complex, nagar ghadi chowk, raipur-492001, chattisgarh (Mob: [protected]). Please arrange to deliver the consignment to new address and confirm.
            Blue Dart Express customer support has been notified about the posted complaint.
            Oct 04, 2018
            Updated by lakshmanan.np
            update us on delivery
            Sir I have shipment from Mumbai vide way bill no [protected] but my shipment is showing consignee not found. It is very pathetic that no body come to my address and it showed this my two shipment is returned showing the same reason. Delivery boys are very careless.
            Please look into the matter
            Ravi kumar sonar
            Mob.[protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nihalendra sagar
              from Meerut, Uttar Pradesh
              Oct 4, 2018
              Report
              Copy

              Address: Agra, Uttar Pradesh, 282001

              My credit card also sent by bank on 28/09/2018 but the parcel not come to me
              Due to my address is incomplete my new address is here please sent my parsel this address
              Please change my address
              My new address is -
              Geeta gyan girls inter college
              Defence colony chawli road agra
              Pin code - 282001
              Mob no - [protected]
              Name - vineet sagar
              S/o - mansingh

              Please sent my parcel this address
              As soon as possible

              My abw no - [protected]
              Reference no[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              My name is prateek rana
              Address sec 46 mavlamaharajpur.
              Colony Vijay chaprana.
              Dear sir my debit card not delived...
              Nayan sing's reply, Oct 4, 2018
              Sir debit card not delived to address
              Hello BlueDart
              I was waiting at my address but I did't get any call from the delivery executive but status captured has consignee not available ?
              Hi,
              I have not recieved my courier yet while my address is New Lig 3 manohar nagar Barra 2 kanpur 208027 correct mentioned than why you have returned plz provide the status on urgent basis and call me on my number [protected]

              Regards
              Abhijeet singh
              Airway bill no [protected]
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arunkiran Yadav Bollaboina
                from Visakhapatnam, Andhra Pradesh
                Oct 4, 2018
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500054

                Hii sir/madam

                From scientific engineering company last week we received material but they gave two bills actual bill booking receipt we have 2430Rs but they shown 5100Rs and took amount once check and refund the amount
                Address:
                Scientific engineering company(hyderabad)
                Docket no:[protected]
                From N cone engineering coorpation
                Roorkee.
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                Bad service taking more charge then actual charge on courier slip .
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rishi luthra
                  from Faridkot, Punjab
                  Oct 4, 2018
                  Report
                  Copy

                  Address: Amritsar, Punjab, 143001

                  I am resident of amritsar and usually, my patcels come. When ever parcel come from bluedart they don’t deliver on time. Rather they update (Locations not found). They don’t try to call the customer, from last 8 times i went to bluedart office to recieve parcel because they forgot to deliver to customer address. You can also check bluedart amritsar reviews on google. Such a bad experience as bluedart is very large scale company but in amritsar, punjab. They have worst service. Now my latest parcel is reached to their office 3 days back, till now i haven’t received.
                  Please see and check it carefully where the problem is
                  Blue Dart Express customer support has been notified about the posted complaint.
                  I didn't get any call from courrier directly it is showing in status cnee shifted from the given address...

                  complaining about worst service in amritsar - Comment #3229339 - Image #0
                  My parcel have been returned thrice with the excuse of not mentioning of landmark in delivery address I have not been informed my delivery person they don't even call or don't even pick up the call .Earlier i had received courier from bluedart on the same address.
                  My Track no is [protected] your courier service person written the feedback is premises is closed but my wife is at home for hole day, when I track over map it shows your person not come near 100 metre of my home and we will not except such type of service from blue dart so kindly solve the problem immediately.
                  Bluedart courier Amritsar Incharge should be sacked.
                  No action taken inspite of so many complaints.
                  False failed attempt shown for following two parcels today, rest all courier service are able to deliver on the same address. Pathetic services.
                  Failed delivery of following shown:
                  Awb#[protected] &
                  Awb#[protected]
                  Col Rajesh Gupta

                  complaining about worst service in amritsar - Comment #3625900 - Image #0
                  complaining about worst service in amritsar - Comment #3625900 - Image #1
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepak21021999
                    from Indore, Madhya Pradesh
                    Oct 4, 2018
                    Report
                    Copy

                    Address: 462046
                    Website: [email protected]

                    मान्यवर,
                    मेरा नाम - दीपक कुमार पारेता है
                    मेरा fcid no. - 408084 है
                    मेरा order no. - 307148 है
                    डिलिवरी waybill no.- [protected]
                    डिलीवरी सर्विस नाम- blue dart _dhl
                    Reg. Mo. No. - [protected]
                    Complaint ticket no. - 596763

                    मेरा product मेरे पास नही आया मेने जब इसे track किया तो उसमें वह delivered बता रहा है जब मैने blue dart service bhopal से बात की तो वह बता रहे है कि आपका product हम दे चुके है उन्होंने वह पार्सल किसी ओर को deliver कर दिया यह बात उन्ही के एक कर्मचारि से पता चली है और हमे उनके द्वारा कोई अब कोई मदद नही मिल रही है मेरा product मेरे पास नही आया है कृपा करके मुझे मेरा product जल्दी दिलवाये,
                    में मेरे पार्सल को 2 महीने से ढूंढ रहा हूं और इसकी शिकायते मैने पहले भी की है जिसका नंबर 596763 है में बोहोत जादा परेशान हूं मुझे मेरा पार्सल किसी भी हालत में दिलवाइए।

                    Note - product की रिसीविंग के दौरान सर्विसमैंन ने गलत हाथो में पार्सल दिया और मोबाइल नंबर और ficd no. भी गलत लिखे है जिसका proof में आपको link के साथ दे रहा हूं, जल्दी ही मेरी मदद करेंगे में ऐसी आशा करता हूं!

                    धन्यवाद
                    +2 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Hi,

                    I can see the shipment at the same location since 5 Working days. They are not delivering it.

                    PLEASE ESCALATE THE CASE TO THE HIGHEST LEVEL.

                    Waybill no : [protected]

                    CALL on [protected]/[protected] and DELIVER ON ADDRESS.

                    ...
                    REGARDS
                    AKSHAY
                    ...

                    product missing - Comment #3229358 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mani MDR
                      Oct 4, 2018
                      Report
                      Copy

                      Address: 560036

                      Awb number: [protected]
                      My new credit card delivery.
                      Delivery person not attending for delivery but keep updating below in website.
                      I tried to call him many time didn't response once.

                      Soukya road undelivered shipment held at location 04-oct-2018 08:26
                      Soukya road undelivered shipment held at location 03-oct-2018 08:27
                      Soukya road consignee not available 02-oct-2018 13:55
                      Soukya road shipment out for delivery 02-oct-2018 11:23
                      Soukya road consignee's address unlocatable/landmark needed

                      Need delivery by today
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Sir debit card not delived to address...

                      delivery person attitude/ not attending for deliver by update status as unavailable - Comment #3229287 - Image #0
                      Way bill no [protected], not been called but they mention "consigned not avl" at 10.25pm why do so???

                      This is not first time, why such reputed firm showing fault statement??

                      Not expected much, but do needfull for your sake.

                      delivery person attitude/ not attending for deliver by update status as unavailable - Comment #3229484 - Image #0
                      Bluedart people never call us to give the product. It's been years I have not received a courier from Hdfc till now. I have the same situation with Hsbc products also when bluedart is chosen. You don't even give if we go to the bluedart office. Worst delivery I have ever seen.
                      Delayed delivery. No proper communications. Poor customer care service.i would not recommend BlueDart to anyone.
                      Blue dirt shipping service Silchar has not delivered an item booked through Amazon vide shipment ID [protected] booked for Rs. 17154/- on 10 Sep 2018 and reached at Silchar Blue dart service on 24 Sep 2018. Request confirm delivery of item by today.
                      Helpful
                      Found this helpful?
                      5 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        from Manuguru, Telangana
                        Oct 4, 2018
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        This is regarding the reference no.-[protected] and waybill no-[protected]. The blue dart is not sending my parcel of credit card on my address mentioned. When i went to enquire to office in nanakramguda hyderabad, they responded that they will send it to address only. Its more than a week i got notification from bluedart to receive my parcel but no body either gave me a call or no courier was attempted to my home.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MD TAUSIFUR RAHAMN
                          from Gurgaon, Haryana
                          Oct 4, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110045
                          Website: Fake and very bad services Blu dart

                          This is my blu dart web no so chek[protected] hi i am tausifur also use hdfc bank credit card and i am not received credit card so few emergency but your blu dart executive every time call and harras different different no why i am not foolish and also mail hdfc bank not support blu dart exe only fake comments not meat and not any response harldly cm already inform so i am very harras so i am not accept this card so don't call me no and mail update your senior department your exe behaviour not good abuse
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nt online
                            from Mumbai, Maharashtra
                            Oct 4, 2018
                            Report
                            Copy

                            Address: 410210

                            Its is to inform on high priority that i paid extra amount for tge fastest delivery of my courier containing v important papers which were supposed to be delivered on 3rd oct. I had priorly asked your customer headexecutive before dispatching and left other courier services as they clearly commited will not be able to delivered on 3rd. Ur office didnot had packing covers etc etc but still upon your exective commitment at bludart kharghar navi mumbai branch my couruer z not delivered yet. I want complete refund of rs 500 critical service before i reach consumer court for this appeal. My tracking no is [protected].
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajat Kumar Nayak
                              from Khamharia, Chhattisgarh
                              Oct 3, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 769002

                              Today I was supposed to receive a kotak mahindra bank shipment from bluedart. But I have not yet received the shipment. Instead I have received a message that they have tried to deliver it but failed to do so. I was at home the whole day. They could have easily contacted me. When I tracked my shipment I came to know that the courier agent was unable to find the given delivery address. I don't understand what their problem is how come a deliver boy not know a location. He is supposed to know them, it's part of his job. I think they are unable to deliver on time so are using fake excuses. I am truly disappointed with the service.
                              +3 photos
                              Aug 13, 2019
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                bppavan
                                from Hyderabad, Telangana
                                Oct 3, 2018
                                Report
                                Copy

                                Hello team

                                There is significant delay in shipment and worst part is call centre number is busy through out day (That’s completely weird)

                                When i see the status now, the status shows to provide the dept and extn.. That’s ridiculous, whom are you telling? How would customer update in status portal?

                                Can the executive not call my mobile number or provide the executive number i will provide the same

                                Do deliver it to statestreet office second floor

                                My etxn is 67092385
                                State street office

                                My mobile is[protected]

                                Awb :[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rahul Pancholi
                                  from Aurangabad, Maharashtra
                                  Oct 3, 2018
                                  Report
                                  Copy

                                  Address: Pune, Maharashtra, 411043

                                  I ordered a product from limeroad
                                  It was out for delivery from blue dart on 1 oct delivery boy doesn't call me and 10 pm status update that receiver's address didn't find and landmark needed but they didn't call me even one time. And i complained it to limeroad they tell 3 oct. And today 3 oct 9 pm product not delivered (Which is already out for delivery from 11 am). 8:15 pm delivery person call me and didn't speak a word and cut the call. After this i tried to reach to him but hi didn't respond and cut the call for 15-20 times and also didn't reply of messages. The mobile no of pearson is [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Oct 03, 2018
                                  Updated by Rahul Pancholi
                                  And now he again update that delivery fail. ### mad
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajinder Parshad Bansal 123
                                    from Gorakhpur, Uttar Pradesh
                                    Oct 3, 2018
                                    Report
                                    Copy

                                    The shipment no [protected] from kotak bank containing important documents was to be delivered today. The delivery boy did not attempt to deliver the shipment. Instead i received the message 'blue dart tried to deliver a shipment no. [protected] to you. Please contact us on [protected]'. I was surprised to read the message as i was present throughout the day at my residence. From a reputed courier company such type of attitude of the delivery boy is unexpected.

                                    Rajinder parshad bansal
                                    756 (First floor), sector 51
                                    Near vita dairy
                                    Gurgaon
                                    [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shaheem Ummer kutty
                                      from Changanacheri, Kerala
                                      Oct 3, 2018
                                      Report
                                      Copy

                                      Address: Gurgaon, Haryana

                                      I am Shaheem Ummer kutty
                                      My order numver is OEP11399
                                      Order Date: 27/09/2018
                                      Delivery Date : 03/10/2018
                                      Invoice number : OEP7173
                                      Product name : Bluetooth A1 Smart Watch With Sim Card Support
                                      Total amount: Rs. 1999.00 only

                                      Return reason : It doesn't have that much quality that shows in website. And it doesn't switch on sometimes. It is not full functional. And I really want to return this product. It is not clearly satisfy what I expected
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I got a fake Timex watch in spite of ordering a Bluetooth A1 smart watch vide Awb# [protected] through Bluedart courier cost Rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating people. A police complaint will be raised against both parties.

                                      bluetooth a1 smart watch with sim card support - Comment #3322177 - Image #0
                                      bluetooth a1 smart watch with sim card support - Comment #3322177 - Image #1
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        Ishangie Sharma
                                        from Amloh, Punjab
                                        Oct 3, 2018
                                        Report
                                        Copy

                                        Address: 143001

                                        Ohkk i don't believe i am actually complaining about your service today but i have to no other option. My package reached amritsar on 29 september then no one cares to deliver it to my place i called at your branch in amritsar after every single hour no one think of answering the calls.. I regret to say but now the services are getting worsest. I paid 200 only for the shipping and what i have got is nothing. When i track it it says on 1 october around 5:30 in the evening the courier was out for delivery but around 8:30 it get undelivered as i (Consignee) was not available. I mean what the hell since morning i have been calling you guys and how come i am unavailable. This is ridiculous. The company where i works has an commercial account with you people and we are a regular customer but m ashamed of your services now as this courier was my personal courier not belongs to my company. I want my product to be delivered asap.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit