Blue Dart Express Complaints & Reviews

Experience of bluedart remain unpleasant as usual. Regarding two consignment mentioned as below:
[protected]
[protected]
They have updated status as delivered but i am still awaiting delivery.
Sent email but no respite. Will bluedart respond atleast.
Phone no was mentioned with courier but they never bothered to call me. I don't know why company is not responding in professional way despite multiple complaints.

Dear bluedart,
This is to draw your attention to the unsatisfactory courier service by bluedart. My awb#[protected] is still not delivered although their expected delivery date was 04.10.2018. Even i have called on your customer care number on 05.10.2018 and your staff member assured to deliver the packet by eod, but failed to fulfill his promise but instead of delivery, at night i have received message that “your consigment is undelivered due to address issue.
What is this, every courier concern call before delivery of packet but at bluedary side even i have not received any call then how could you say “consigment is undelivered due to address issue”.
Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time.
I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by today eod. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.

Hi team,

This information to you, your courier boy has not gone home address. Please send my product to the house address. Your courier boy does not go to the house address and will update that your address is incomplete.

Address. Vpo. Chhajjunagar, teh+distt-palwal, pin code-121102, near by - syndicate bank, mob.[protected]

Regards,
Manoj kumar

I would like to grab you attention towards the un cultured and rude lady supervisor at blue dart office baghat srinagar (19005)

The lady pays more no heed and respect to the customers as thereby behave very rudely.

Such unethical behaviour by the staff (The supervisor lady) tends the customers to opt for other options available. I hope the mannerless and rude supervisor at blue dart office will be thrown out soon

Hi team,

I just got a message "dear customer, blue dart were unable to deliver shipment awb[protected] from icici bank". As per tracking person is not able to locate the place which is really preposterous as i generally get many shipments at the same place. How can it happen? Even i didn't receive a single call for any help. I am very sad with the service of blue dart. Kindly take prompt action and help me in getting the shipment asap.
Hoping for a reply shortly.

Regards
Durgeshwar

I have ordered my profile through Paytm, today the status was showing like product was delivered, but I didn't get

Waybill No : [protected]
Reference No : [protected]

Mr Bluedart

You would have give delivery boy number atleast, am not satisfied with your service, you guys are simply calling and going that was not good, you would have send text message .

Worst service i have ever encountered

Myself mallikarjuna rao, i have to credit card on 28th sep itself, but still they are not even trying to contact me, and in tracker they mentioned like wrong pin,
I have requested with customer support please contact me or send delivery guy number, both they are not doing, such a irresponsible people.
They will be keep sending msgs stating that the package will be delivered today and they don't even try to deliver or
Contact the customer but the common status will be "customer not available or incomplete address/landmark" etc etc..
Which itself is a landmark and then in the evening i just got an sms saying "delivery was unsuccessful due to address related issues"
The courier service didnt even care to give me a call.

There was no call from courier boy
He as tagged it as consignee's address unlocatable/landmark needed

Waybill no
[protected]

Status
Consignee's address unlocatable/landmark

Expected date of delivery 05 oct 2018 more details
Shipped
In transit
Delivered
Shipment details
Status and scan
View map
Status and scans
Location details date time *
Goregaon consignee's address unlocatable/landmark needed 05 oct 2018 14:27
Goregaon shipment out for delivery 05 oct 2018 12:39
Goregaon shipment arrived 05 oct 2018 09:36
Goregaon shipment arrived 05 oct 2018 09:11
Goregaon shipment in transit 05 oct 2018 08:36
Mumbai hub shipment further connected 05 oct 2018 08:13
Mumbai hub shipment arrived at hub 05 oct 2018 05:25
Nahur mini hub shipment further connected 05 oct 2018 05:11
Nahur mini hub shipment arrived at hub 05 oct 2018 03:24
New bombay shipment further connected 04 oct 2018 23:39
New bombay shipment arrived 04 oct 2018 02:17
*- 24 hr format

Dear Sir/Madam,

I wanted to receive one courier from HDFC bank and they have sent on 04.10.2018 and the courier has reached at ulsoor Bangalore but the delivery Address already i have mentioned Srinagar Bangalore Address but they have sent to my old address itself.. Pls kindly look into this even request letter was sent to bank from my side 1 month before but they have not updated at their end.

As i required the courier on urgent basis Kindly do the needful ASAP.. Hoping for the Best.

Waybill No : [protected]
Mobile No : [protected]

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Ulsoor C'Nee Shifted From The Given Address 05-Oct-2018 14:30
Ulsoor Shipment Out For Delivery 05-Oct-2018 12:56
Ulsoor Shipment Arrived 05-Oct-2018 12:52
Ulsoor Shipment Arrived 05-Oct-2018 12:43
Bial Hub Shipment Further Connected 05-Oct-2018 09:31
Bial Hub Shipment Arrived 05-Oct-2018 01:38
Chennai Airport Hub Shipment Further Connected 05-Oct-2018 01:13
Chennai Airport Hub Shipment Arrived At Hub 04-Oct-2018 19:46
Hdfc Cards Shipment Further Connected 04-Oct-2018 17:36
Hdfc Cards Shipment Arrived 04-Oct-2018 13:03
* - 24 Hr Forma

I have no received my credit card. Delivery is over. Delivery date is 24 september but today date 05/10/18. But my credit card no reached my address. Plz insure. Where is my credit card. Plz tell me.
My references no. Ev[protected]
Plz tell me, where is my credit card. Or delivery customer mobile no provide me. Plz insure, today where is my credit card

Blue dart handed credit card to my company receiptionist without my consent. They didn't contact me.

It's clearly the policy not to deliver a credit card to anyone else. I am forced to think blue dart is involved in fraudulent practice.

I called their customer care department and smitha picked the call today. She is the most rudest and arrogant rep i have ever come across.

Even the delivery boy delivered the card to wrong address when i checked with my company.

The delivery boy should be kicked out of blue dart else i will think they are not bothered about their customers.

I am waiting for smitha's boss's call and that should happen @ 10:30 am today.

Ps: be careful for your shipment and it's your responsibility to collect it even when your partner already paid the charges to blue dart.

Awn: [protected]

Hi
This is divya and my reference number is et[protected]. I got a message that some one will deliver my courier yesterday with his mobile number like this "hello, i will be personally delivering your shipment [protected] today. You can reach me on [protected] - s. D. Vijaya kumar/blue dart"
But when i was calling him continuously he is not lifting the call
I need it immediatley.

I have been tracking two of my shipments that are at blue dart marathalli, bangalore.
The status of the shipment says premises closed and what not. I have never been contacted when the delivery of the shipment was attempted (If any were made). I live at an apartment and the security person also didn't let me know of any attempted delivery.
The awb for the shipments are: [protected] and [protected].

Sir,
With ref. Of awb [protected] your website is showing person not available which is baseless i was available up to 6.15 pm. Our office time is 10am to 6pm but staff is available up to 7pm. Blue dart service is very poor. Always update false statement that attempt to deliver but person was not available which is baseless and totally false. I had same experience of another awb no where it also mentioned same problem. Sir our company the scottish assam india ltd is your regular customer. Why are you updating false statement? I will viral this message on social media for public information about your service.
Thanks
Y. K. Chaudhary
[protected]

Hello and form to blue dart agents fake information to address related it's totally fake information updated because this address previously i am anytime you received this am dockets from blue dart different way this address but this address blue that was fake information totally so it's the complaint will be registered for this is for those fake invoice i will take authority action from blue dart sergeants and blue dart conization from fake of dated organisations it's totally fake information about address related so i will be proof that i'm previously i'm anytime received blue dart couriers from this address sweet totally fake related address know any know anyone blue dart agent to received by contact bih address by communications address email no anyway only fake information updated undelivered address its totally fake

Name-sumit kumar
Mobile n0 - [protected]
[protected]

My parcel was reached at my company address but during the transition period my company was shifted to another location. As i track my parcel i came to knew that it was reached at my delivery zone office i reached there and i gives them for their authentication my company id proof and id proof issued by govt to me to handover the parcel to me but they denied to deliver it to me after presenting all the proof for there satisfaction that i am the genuine owner of the parcel. I dont understand why they denied to me after all i submit all the proof for their authentication. My awb no is [protected].

Its been 8 days since the package is just staying in their warehouse.
I was not present during one day when it was sent for delivery, its been 8 days since and they take no action.
Their email takes hours to respond, and that too they reply vaguely.
And i have not been ever able to use their customer service number.
So effectively there is just no clear way to contact them, and they just want to hold onto my product for god knows how long

My product has reached the local office 6 days ago. I got a call on Sunday (September 30) and Tuesday (October 2). I was incidentally away on both these days and could not receive the product. I was however available on all the other days (October 1, 3 and 4) but received no calls from them. Today I called the customer care and received assurance that I will receive my product today. It is the end of the day and still the product has not been delivered.

AWB NO : [protected]
Name: Atharv s

I am fedup with your service. I want an answer from your side why is it that each and every time i have a courier you delay them by opting out irrelevant reasons.

Why am i providing you with my mobile number, if my location is not locatable your delivery agent should have contacted me,

Are you making fun of customer by collecting phone numbers and not contacting on it. I use the same address with almost all logistics company's and they use to deliver them without any issue.

It is not possible for me that each and every time i have a courier i have to find time to send mail and contact you to get it delivered,

I am going to raise consumer complaint against your service. As i am not getting these services free of cost, and it is not that you can deliver it at your convenience.

I need a response for this mail from your side.
Transfer the mail to higher official if possible as i am desperate to get a solution on this

Hi team,
Status about waybill no:- [protected]
When I'm making call to[protected] non of them were picking the call and in the status I can see that (unlocated landmark is needed) if the delivery guy can't able to find then he must call me, but I didn't get any call from Bluedart. This is redicules because of this courier I didn't went to office today and I'm waiting for it in room.
With out making call or confirming the address how come he mention the status like unlocated. Banks will won't provide the credit cards if I'm unlocated but the person who has to do his job he have not done his job and the customer care number it's too worst it is unavailable.
So who is the right person to speak about this and where can I collect my courier please let me.

Regards,
Bhanu Chandar c,
[protected].