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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10550

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942

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Pune, Maharashtra, 412201

This is a very bad on the name of providing service, the courier (Bank Credit Card) is not being delivered at home, Bluedart courier tracking states that there was no one at the mentioned address, but actually there has been no one who has attempted the delivery at the destination address.

I have faced the same issue all the time with Bluedart and Frequently happens in LoniKalbhor area pin: 412201
My courier with tracking # [protected] is now showing the status of "Held at Location".

The Courier office delivery staff happily returns the couriers to the source address without attempting any deliveries.

Furious for such ### service by bluedart.

Instead please shut down your business.

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Address: Hisar, Haryana, 125113

Your product delivery agent is not responding to my call since yesterday as i can't answer his call at the time when he called me for the delivery and within 15 mins i called him back and he cancelled my delivery. my product delivery no is AWB[protected] . First he is not delivering the products at home and asking to come to his shop to collect the delivery and secondary he is so irresponsible to answer the call.Take appropriate action. Thanks

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Address: 180010

In above way no, I got the message at 2pm that consignee not available, I didn't got any call, message, call to alternate no I don't understand what kind of service is this? Without informing the customer u blame all things on customer.I m deeply dissatisfied with your response, do check
[protected] way no when it supposed to deliver n local contact no plz provide.

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Address: East Godavari, Andhra Pradesh, 533006

Website: Blue dart

I'm complaining about my parcel from 3 days. They aren't coming to the correct given, , when I'm calling y I didn't my parcel till now? they are saying no one is there in that address. These guys are just playing with our things and money. And not doing their jobs correctly. And I call to ICICI bank customer service and given my number to call when they are coming to give parcel. They also said that courier will call me when he is coming to deliver my product. But that courier is not calling and not doing his work properly. [protected] this is number please make a serious action about them .

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Hi team my name Siva Krishna kattinti. My waybill no are [protected], [protected]. Following up from Thursday onwards to receive my deliever as soon as possible. As it's urgent for me. But until now I didn't receive my parcel. Also updating status as wrongly like I am postponing the deliever for future like that. I reached customer care service more than 100 times in last 2 days. It's very wrist situation. Please help me to get parcel as soon as possible.

Thanks,
Siva,
[protected]

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Address: Kolkata, West Bengal, 700042

Vide awb no. [protected], a letter from a bank is supposed to be delivered by you on 29.09.2018, as per your cargo status report. Though your delivery man started from your bhowanipur, kolkata office at 14-44 hrs, but failed to deliver the same at my residence at kasba, kolkata, just half an hour distance from bhowanipur. Interestingly, the status report at 18-59 hrs indicates 'loacation not tracable & requires land mark'. Had the delivery man really tried to locate my residence at all, he should have called me over phone. He didn't & kept me waiting for the whole day. This is not at all expected from a reputed company like you. However, the land mark is ' near new kasba police station'. Please arrange to deliver positively by 30.09.2018.

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Address: Thrissur, Kerala

I ordered an item via amazon, with my home address and pin code. The product received at the nearest blue dart courier service at irinjalakuda. They called me and told that they didnt make the home delivery, if you dont collect the item from their office, then it will return to amazon. I also paid for the item, and they didn't make the home delivery. Very bad service from blue dart dhl.

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Address: 680008

Wide my order[protected] from Ishashoppe the material was shipped via Blue dart to my address. On 19th I approached the blue Dart Office at Ayyanthoe Trissur and informed me that the goods is send for delivery through the delivery boy Kiran. I was waiting for three days and I contacted the boy Kiran in his cell phone and He promised me that he will supply the goods on Monday 24th. But he didn't deliver the goods . I contacted the customer care of Blue Dart and complained. The agreed that the material is available in the Blue Dart Ayyenthole office and will deliver next day morning. But I didn't get the material . when I called the customer care again they told that the material is returned.

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Address: Hyderabad, Andhra Pradesh, 500008

Website: [email protected]

Hello sir/madam
This is Mohammed Arbaaz I've my shipment with blue dart this is the second time I need to write to blue dart regarding his poor service I've been available in my home and the status in the web is consignee not available i am not upset for delay in delivery I am very upset because blue dart person updated false information "consignee not available" without any single call please find my airway bill no and other information below and do needful

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Address: Hyderabad, Telangana, 900081

Location details date time *
Waybill no : [protected]
Hitech city holiday, delivery on next business day 29-sep-2018 16:03
Hitech city delivery on next business day 28-sep-2018 20:10

We can work on holidays but these stupid people can't deliver. What nonsesne is this. I cancelled my trip just to collect my card from citi and but bluedart, can update on a weekend but can't deliver. What nonsense and ridiculous service is this. What kind of business, what kind of partner, what kind of strategy is this...

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Sep 29, 2018

Updated by AnMont They committed yesterday dated 28th OCT 18' that it would be delivered today. but today when i call them no response - its 3 numbers which i tried calling and everything failed. but they have updated stating Holiday - Next Day delivery. Please make me understand what happening. Why false commitments. Any you guys charge hi to the partners and also to a customer and commit that the delivery would be done within a day or 2. Utter ###-ism

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Address: Ernakulam, Kerala, 682010

Awb# [protected]

My icici credit card was supsd to come 2day i was cld once. Couldn't atnd. After 20 mins i cald him bck he didn't atnd the call. I cald him more than 6 times. He didn't giv even a msg. I left him 2 msg. He didn't respnd.in tracker unable to locate only calng 1ce. Y do u keep such worst fellows in service. Vry worst. Worst. Please throw away such employees. Irresponsible people

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Address: Ludhiana, Punjab

Dear sir/mam my certificate has been lost by your company kindy find my certificate that was comint after my result dat[protected] from idp but i have not got it because my packet has lost by your company agent and they tell me you should complain about it to our website then we can reissue your certificate from idp and i already did it on 21 september my complaint number was 601451 after that they sent me 1 mail about that the product has ben delved but i told him i have not received any parcel from blue dart then thy texted we will shear the parcel sheet as soon but after that i have no information about my certificate kindy find my parcel or request to idp for reissue my certificate because i have urgent need of it. I want my certificate verry hurry because i am getting late for processing my visa.
Hope you will solve my problem
Thankyou

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Address: 560068

Website: www.bluedart.com

My way bill no is:[protected]

Its was suppose to delivery on 20th sept 2018, today is 29 sept, still i have not received by consignment.

When i have contacted with care people, they will talk like they are the boss.
They don't have common snce.
Simply they are fooling to customers. I have been suffering past 10 days?

Who will take care of those?

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My credit card was supposed to come through blue dart. I was held at my delivery center for 4-5 days. I talked to customer care 3 times in 5 days. Every time they told me that it would be delivered next day. Finally, it was sent back according to waybill status.

I didn't get a single call from blue dart, i even provided the alternate contact number.

Waybill - [protected]

Jun 19, 2019

Complaint marked as Resolved

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Jun 19, 2019

Updated by abhishek2312 Got the shipment delivered later

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It is sad to inform you that i submitted my courier by fast delivery dated on 26/09/2018 and as per your officials commitment the courier will be delivered at kolkata dated on 27/09/2018. My consignee mr. Shibu das is waiting for the courier (As courier contains medicine) as he is suffering from chronic depression problem it is very important to reach medicine by 27 of september 2018. I had made several calls to your call centers and office but nobody is giving a satisfactory response. I am very upset by your service. At good faith i have submitted my courier at but now i m very much disappointed by your service.

Thanking you

Regards
Mrunal belsare.

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Website: [email protected]

One letter send by hdfc bank which awb number is [protected]. Till date i am not receive this letter. This letter is very important for me. Kindly help me. Your customer care representative don't attend my phone call. My mobile number is [protected]/[protected]. Email id is [protected]@gmail.com. Please help me. Or say to me how can i receive this letter. I don't know why your customer care representative don't attend my call.

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Address: Chennai, Tamil Nadu

I am ordered cosmetics products from smytten but yet not received due to address issue. Here below i have given my address with landmark, kindly deliver the product as soon as possible.
Stella rani,
No. 7, rambakshi nagar, ags colony
Hasthinapuram, chromepet, chennai - 44
Landmark - near periamman kovil and thangam borewells house
Mob. [protected]
Awb no. [protected]

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Address: Siddharthnagar, Uttar Pradesh, 272153

Dear blue dart team
My packet no. Blue dart awb # [protected] dt-19/09/2018
Where is my packet? Your courier boy did not call me or a message even 1 time. My address is also right, my number is also on. But why did not he bring my packet home? Reply me soon as possible.
Best regards
Shailesh kumar pandey
[protected]/[protected]

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Address: Ajmer, Rajasthan, 305601

Sir mera ref no hai ev[protected] jisme me mera credit card tha... Apke courier se na hi call aya na hi koi message aya aur mera item apke courier se return kr diya gya uska solution nikalo kya glti thi aur mujhe resolve krke batao

.. Nhi to mai consumer court jaunga... Aplog time ka koi value nhi dete...
So. Plss help... Please inform me urgently..

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Address: Murshidabad, West Bengal, 742159

Website: [email protected]

Salamsk on sep 28, 2018
Dear sir
I ordred pm traders kolhapuri design sliper
My account show delivered but not delivery product plz contact me [protected] my tracking number [protected] plz help for fast.. Plz help for fast but very bad service bluedart but better for ecom, delivery.com best but please very very fast update me mu contacts [protected]@gmail.com

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Sep 28, 2018

Updated by x maza 20 sep order or 21 sep delivered..but not delivery product

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