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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10550

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Patna, Bihar, 801505

Dear sir
I ordred phone cover frm fb. The expeted delivry date was 27sep.. Today is 28 sep but i hv not recived my courier. Whn i contcted patnablue dart ofc. He telling me lie next days nd saying same thing that ur item is deliver today. Same thing last four days. But at evening i received a msg from you order cancel it staff service is very bad
M adding my order no-[protected]
Thnks
Regards
Robbins raj
[protected]

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Address: Bangalore, Karnataka, 5600378

Since two days i am struggling to receive my product, though im not getting calls from delivery boy and nobody has come to office in person, more than 6 times called to customer care number and spoke to them even they are saying same things not giving proper response.

Because of this i ve cancelled my traveling and other working were pending in status.

What does the solution will give to the customer, this is not fair at all.

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Address: Saharanpur, Uttar Pradesh

Dear sir
I ordred shoes frm patym mall.the expeted delivry date was 24 sep..Today is 28 sep but i hv not recived my courier.whn i contcted Saharanpur Blue dart ofc.he telling me lie 4 days nd saying same thing that ur item is deliver today.same thing last four days..ur couries service and its worker is not god sir.use bad language.
M adding my order detail
Thnks
REGARDS
ANUJ KUMAR

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The item was completely damaged... I packed perfectly for almost 40mins with bubble wrap and foam sheets... Due to that sheets weight also increased. But my intent is to deliver the item safely.The item cost was about 1000rs but I spend 1200rs just for delivery. Item weight is about 1.7kgs

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Address: Sonipat, Haryana, 131001

Website: www.bluedart.com

My parcel from mumbai has arrived in my city and it's arrived at 2:58 pm as i tracked on bluedart website. I have waited so long but didn't get delivered to me or even didn't get any call from them. When i tried to contact bluedart customer care number they are also not taking up call. This is the worst service ever. Bluedart is cheap company. I have faced their bad service before. I ordered something from amazon and they shipped it through bluedart but bluedart refused to deliver and said come and pick your parcel. Someone have to take action against them.

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Address: Ghaziabad, Uttar Pradesh, 201102

My order awb no. Is [protected] and it is already very late from time... And its very urgent for me... Your delivery doesnot call me... And put the status of incomplete address... How ridiculous you are... Such a pathetic service... If you are not able to find address then atleast call... By the way my other order which was also delivered by bluedart was delivered on time... And at that time you had no problem in finding the address... Give me my product otherwise i am going to complaint against you... Even your customer care service is always busy

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Address: 560067

Sir,

In our area kadugodi, bangalore, pin 560067, we have big challenge in receiving important documents via blue dart courier.
Bluedart couriers are not getting delivered and randomly they are updating status as consignee not available.
It is found that the number of delivery boys in this area are less and to avoid too much load, they are randomly dropping few deliveries by claiming consignee not available.
Our complaints are not reaching correct escallation point in bluedart and no improvement found.

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Sir/mam
I called to blue dart on 22/09/2018 about my product delivery but they had given me wrong assurance to deliver on time.. Please ease out my problem as soon as possible.
Earlier they told me you have provided wrong address which was correct in itself. And that same problem by my friend also
Please go through attachement.
Waybill no : [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 211006

Website: Bluedart

Form the status of tracking my parsal it was still at the location from 23 sep. But still undelivered when i called the customer care they also not available and status of parsal says consignee not available where the delivery boy can't call me even one time. This is the first time whn i am facing this problem and from mine side bluedart is the worst.

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Address: Ludhiana, Punjab, 141001

Awb [protected]. Your tracking status shows tha premises closed. Whereas my premises never closed. Even your dilivery boy did not try to diliver the parcel because the parcel have mobile no in address.
Even my address n my name is well known in my area. Most of the people know my address that is very easy to locate n near by main road of locality.

So pls make sure dilivery by 28th sep 2018. If not then i will go for legal action against the bluedart n dilivery boy for wrong information n delay n denied dilivery on wrong grounds.
Regrds.

Er. Yashppal singh sabharwal
Mobile [protected]
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Sep 28, 2018

Updated by Neeraj Sabharwal Worst service

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Address: Ludhiana, Punjab, 141001

Awb [protected] shows status that premises close but my premises never closed.
Your dilivery boy did not visit the area. Even everyone of my area know my address n name. So that intruct your dilivery boy to diliver in time or tomarrow. If not then i will take legal action against bluedart n dilivery boy for delay dilivery n wrong status. Your sevices are very poor. Spl dilivery service is worst.

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Address: Dhanbad, Jharkhand, 828202

Website: www.amazon.in

Dear blue dart i've ordered an item on 19th september from amazon.in but the item wasn't delivered, as i was tracking my package it was showing that they attempt to delivery the item but they didn't, because this is not the first time i'm facing this problem, they did this twice to me and also with my cousin and with my friends. They just return the item to the seller. I don't know why they are doing this and i also talk to your customer service but they were telling me the repeated line that "your item will be delivered before 7:00pm". Every time. They have also given me a contact number which, i think is not valid. I think you should take serious action on your dhanbad branch. I hope you'll sort it out my problem.

This is my tracking id-[protected]

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Address: Bangalore Rural, Karnataka, 562123

Hi,

As mentioned aforesaid subject, without attempting the delivery status updated as consignee address wrong..in the courier mentioned the consignee phone number, without contacting the consignee updated the status wrongly... This is shows delivery person negligence.

Please do the delivery once again, and take necessary action against appropriate person...

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Address: 560021

Website: Consumer complaints.in

To all

Your delivery boy is using that unwanted words. When did a cal that time i was lite besy so i cut that call and with in 30s he called back that time i answer that cal he is using that in wanted words. I told hem this is not good u has to talk with proper way heis telng the he's talking good he doesn't point out me heis talking with outer when i asked ur making a call to me and ur talking with outer, then his telling to me only
So when i informed the i rice a complaint against you he telling u will complaint the gohaeed complaint department nothing will do for me.
Dear team pls don't get this type of delivery parsun cas of his bad attitude company will get black mark in marketing.

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Address: Faridabad, Haryana, 121013

Sir,

Courier number [protected], it has not delivered at courier address. And wrongly you have update the status that premises closed.

Please donot update wrong information. Please update the correct information, we are waiting since yesterday for the courier but yesterday also u have update the wrong information.

Why u guys can not call for 2 rupees or u call i will pay 2 rupess for call. But do not update wrong information

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Address: 700156

Website: Bluedart.com

Blue dart is fooling with fake delivery attempts.
I have stayed home waiting for the shipment. And the delivery guy didn't even attempted and reported premises closed. There are no phone calls. No point of contact. And the customer care even is not reachable.

This is the second time the shipment is being redirected. It contains my bank cards which are very important and urgent for me.

Kindly take action on this kind of fraudulent services

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Address: Panipat, Haryana, 132113

Blue dort company has lost my product. I am not getting any response, my product number is [protected]
I also called the blue dart company safidon but there was no response from there.

+1 videos

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S

sarbas

from Ernakulam, Kerala

Sep 27, 2018

No this order, note money, please cancel my order

V

Vijay singh deol

from Firozpur, Punjab

Sep 27, 2018

I have not received my TRF yet. I was trying to find my parcel from 2weeks and I call to company daily but today they said that they lost the packet of resutl form what should i do now i realy urgent need of my certificate.

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Address: 560068

Hi, I'm supposed to get my credit card delivered by 15th of Sep but I don't know for some reason I don't get it, i haven't received a call at least, the tracking is saying Undelivered shipment held at location.On the 1st two days it is showing Prohibited Area-Entry Restricted For Delivery (I don't understand what that meant). I request you to please look into this and get it delivered ASAP.
Reference ID.
[protected].
Waybill no.[protected]

+1 photos

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Sep 27, 2018

Updated by nandu vitakula My contact no.[protected]

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Address: Nawada, Bihar

I ordered the parcel from Rajasthan sikar from khatushyam creations. They couriered the same. The parcel entered in Bihar and then now bluedart of NAWADA did the shameful activity. Nawada hub didn't give me the parcel. I didn't get the shipment and bluedart is showing wrong status that I got the shipment at 3 p.m.
What is the nonsense of bluedart service .shame on you bluedart.
Please help me to get my shipment.

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R

[email protected]

from Ahmedabad, Gujarat

Sep 27, 2018

Dear Concern,

above mentioned document lying in your courier partner place from last 5 days but not yet deliver.

I don't except this type of worst service from blue dart.

Rajesh
[protected]

A

Akash Pohal

from Mumbai, Maharashtra

Sep 27, 2018

I had ordered a phone through flipkart, the product does show that its in my area, however the dispatched phone is still not recieved to me..
[protected]..is my number

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Address: 560016

Website: PayTM and blue dart

The item is delivered but I can't get that..can u please

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M

MD Husain Taj Patil

from Pune, Maharashtra

Sep 27, 2018

Was not called by the dilvery boy and told was unavailable and i received the msg and have to leave my work and travel all the way to collect my parcel

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