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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 322

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J
Jaanluku
from Silchar, Assam
Apr 3, 2018
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Address: Udalguri, Assam, 784521

The delivery and pick up time at pin 784521, p. O tangla, dist udalguri, adsam, is not convenient as they only stay there from 12.30pm to 1.30pm, which is the office time and we could not manage to get or return our items, they also did not provide doorstep delivery or pick up.
Lots of trouble faced by the public. Today i have an pick up schedule by flipkart, but the bluedart has called me at 12.30 pm which i could not receive as i wae taking class at that time after class when i have called back them they informed me that tgey have already leave the place, i enquired about there time schedule at tangla and they informed me that they stayed there from 12.30pm to 1.30pm, that is only for one hour, which is too short and the time is not convenient for the govt. Servant. Looking forward for a positive response
Thanking you
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
Apr 03, 2018
Updated by Jaanluku
It was a return pick up thus I don't have any waybill no.
Scene shot attached with the msin complain
This is not work please return my parcel. Please return my money
My packet is urgent for me but blue dart have no response i m using my adress for bank, shopping site, gas delivery.etc but blue dart asking for landmark simply they r taking no responsibility for peoples waste service way bill-[protected] mobile number [protected]

delivery and pick up time at pin 784521 is not convenient - Comment #3057815 - Image #0
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    A
    Ashutosh N. Tiwari
    from Bayana, Rajasthan
    Apr 2, 2018
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    Address: Aligarh, Uttar Pradesh, 202001

    Dear sir/madam,
    My delivery is expect on 02-apr-2018, shipment has arrived in my city we have called to local aligarh office blue dart[protected], at 12:00 pm representative told your packet will deliver at evening but till evening we have not received packet and we have called again office no body pick call after we have seen status on your web page, page shown incomplete address. Why it’s possible my address is complete and why not your delivery boy call me. It’s shown very careless of blue dart and in future we will avoid to use blue dart service.
    Blue Dart Express customer support has been notified about the posted complaint.
    I have apply for my debit he not giving me at nd also not talk n good language i sumbit his number i dont know name but he is not resopond to me i[censored]r not any action i go to court file case against to you [protected] deilverd boy number i attchted here

    35040508440 - Comment #3057987 - Image #0
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      S
      Subera12
      from Bhubaneshwar, Odisha
      Apr 2, 2018
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      Address: Mayurbhanj, Odisha, 757002

      Waybill No of my package is [protected]. It has reached to local office (Baripada-757001) on 16th March 2018 and its been more than 15 days still it is not delivered to me. They are giving updates in tracking results like " Need Department Name/Extention Number", "Undelivered Shipment Held At Location". I call customer care number 5 times, even I gave alternate number but they did not called even once. I asked local office address and phone number so that I can go there and pick up the item my self, but they are not willing to give that (address). service is very bad.
      Blue Dart Express customer support has been notified about the posted complaint.
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        G
        GShukla95
        from Jabalpur, Madhya Pradesh
        Apr 2, 2018
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        Address: 462016

        Respected sir/madam,

        I am gourav shukla from bhopal, mp.

        I have applied for the pan card in the month of march 2018 and that was supposed to delivered me on 31 march 2018 from bluedart courier services but unfortunately it couldn't delivered because it was mentioned that i was not available.

        But i was full time available in the last week of march at my house. They didn't contact me even once or picked my phone before sending my pan back to nsdl rto mumbai. I need my pan card as early as possible for my job security.
        Please follow the below details and do the needful.
        Thank you.

        Alloted pan number - jxaps3771n
        Ack no - [protected]
        Blue dart awb - [protected]
        Expected delivery date was 31 march 2018

        Pan card returned to nsdl rto mumbai.
        Blue Dart Express customer support has been notified about the posted complaint.
        Dear Gourav,

        Your PAN card has been returned undelivered to NSDL on 02-Apr-2018. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly.
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          M
          Mahesh_J
          from Pune, Maharashtra
          Apr 2, 2018
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          Address: Pune, Maharashtra, 411040

          On the address mentioned in the shipping details i receive all documents/post cards/government documents.
          But this delivery boy couldn't find the address. Also he didn't even care to call once.
          Btw, the delivery address is not some place in the outskirts. It is in the pune city. Pin 411040.
          If you do not know places then you are not appropriate for the delivery person.
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            nish2511
            from Vadodara, Gujarat
            Apr 2, 2018
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            Address: Vadodara, Gujarat, 390012

            My order is delivered to a wrong recepient the tracking number is [protected]

            I am not getting any support from the customer service agents. All of them are pathetic.

            I need this tshirt today anyhow as i have my match tomorrow morning.

            I have attached a screenshot of the page where the address is clearly mentioned.
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              T
              Tini Agrawal
              from Indore, Madhya Pradesh
              Apr 2, 2018
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              Address: Indore, Madhya Pradesh, 452001

              Hi,

              I was informed that i will receive my credit card as on 31 march 2018 but bludarts msg came consignee's address incomplete though at bank i have given complete address with landmark. They always do the same with shipments for reference screenshot attached even last position of parcel was 65 metres from my residence, this is negligence of person delivering.
              Pathetic service i wasted whole day waiting
              Awb no - [protected]
              +2 photos
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                harshad pongde
                from Pune, Maharashtra
                Apr 1, 2018
                Resolved
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                Resolved

                Address: Chandrapur, Maharashtra, 442401

                I want to say that, i have ordered my paytm debit card and paytm sent me that via your courier company and this card is out for delivery on 26 of march but because of your bad customer service provider (Delivery boy) i have not get my card. I call him 3 times from 27 march onward and he responded to deliver next day but he not deliver yet.
                So you take action for your better image
                My order id no. [protected]
                I also say that their is no mistake in my address because recently i got 2 courier by your blue dart courier.
                Apr 2, 2018
                Complaint marked as Resolved 
                Courier boy delivered my product
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Suneel Kar
                  from Jammu, Jammu and Kashmir
                  Apr 1, 2018
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                  Website: www.bluedart.com

                  Waybill no : [protected]
                  Till date i have not received the shipment. We have given rs. 400 for delivering the shipment but nothng till date... Nobody is bothered to call us... Nobody is answering the calls... We were told in 48 hrs msx we will deliver it to the given address but nothing.
                  I have given google maps also to reach my place but none is bothered.
                  Shared all details to [protected]@bluedart.com but nothing happening... I requested for his contact number but he never bothered to share...
                  Isn't it a pathetic service.
                  Please look into the matter on urgent basis.
                  Regards
                  Suneel
                  [protected]

                  Status and scans
                  Location details date time *
                  Waybill no : [protected]
                  Jammu consignee's address unlocatable/landmark needed 31-mar-2018 19:00
                  Jammu shipment out for delivery 31-mar-2018 18:30
                  Jammu delivery on next business day 30-mar-2018 15:36
                  Jammu shipment arrived 30-mar-2018 12:38
                  Jammu shipment arrived 30-mar-2018 12:32
                  Jammu outer area shipment further connected 29-mar-2018 18:43
                  Jammu outer area shipment redirected on same awb 29-mar-2018 15:55
                  Jammu outer area wrong pincode, will impact delivery 29-mar-2018 14:33
                  Jammu outer area shipment arrived 29-mar-2018 12:28
                  Delhi hub shipment further connected 28-mar-2018 17:31
                  Delhi hub shipment arrived at hub 28-mar-2018 01:44
                  Nehru place shipment further connected 28-mar-2018 00:32
                  Nehru place shipment arrived 27-mar-2018 21:32
                  * - 24 hr format
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    R
                    rockstarsurya
                    from Gurgaon, Haryana
                    Apr 1, 2018
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                    Address: Jaipur, Rajasthan, 302016

                    I already tried to contact the blue dart office in jaipur, they provided me the delivery boy number but he is so arrogant that he said just a flat number is missing that's why they did not delivered my order and he is not say yes after updating the information as well.
                    It's a very poor service and trust me when i say this that customer satisfaction is nil.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      M
                      Melinie
                      from Satana, Maharashtra
                      Apr 1, 2018
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                      Address: 401152
                      Website: www.consumercomplaints.in/new_complaint

                      Hi as my order was supposed to come on 3rd april it came to pune on 30th march n they mentioned that my address is not correct as i tried to call the number it's either not pickup or working off on sunday. My bill no. [protected]n reference number 10286456. All the other agents contact me n come to deliver my parcel but this is something strange no call etc. Please help me
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        B
                        Bhanu Satya Sai
                        from Bengaluru, Karnataka
                        Apr 1, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500016
                        Website: www.google.co.in/search?q=bluedart+somajiguda&oq=bluedart+som&aqs=chrome.1.69i57j0l5.4551j0j

                        On 30 th march i have to receive my credit card where i had received the message stating that " your delivery will be attempted today" but after some time they have changed the status to "consignee's address incomplete/landmark needed" with out calling me either they have changed the status. (Bank had accepted the address then what is the problem with u guys?") on the same day i went to bluedart - somajiguda they said they will re-attempt the same to my office address next day so i left the office at that time. Next day morning i am in an urgency so i went to the bluedart somajiguda and get confirmation from them they said that they will deliver on 31st march 2017, i have been waiting in office till 8 pm nobody called and again status has been updated as customer unavailable at 8 pm i have went to the bluedart - somajiguda they said package was not with them and will be delivered on monday, what the #? I have to make an payment before 31 st which was declined because of this # bluedart i have lost almost 25k whom to ask?

                        Status and scans
                        Location details date time *
                        Waybill no : [protected]
                        Somajiguda shipment redirected on new airway bill 30-mar-2018 18:39
                        Somajiguda consignee's address incomplete/landmark needed 30-mar-2018 15:03
                        Somajiguda shipment out for delivery 30-mar-2018 14:32
                        Somajiguda shipment arrived 30-mar-2018 13:01
                        Somajiguda shipment arrived 30-mar-2018 13:01
                        Hyderabad hub shipment further connected 30-mar-2018 11:24
                        Hyderabad hub shipment arrived at hub 30-mar-2018 09:33
                        Mumbai hub shipment further connected 30-mar-2018 06:05
                        Mumbai hub shipment arrived 30-mar-2018 02:36
                        Nahur mini hub shipment further connected 30-mar-2018 02:23
                        Nahur mini hub shipment arrived 30-mar-2018 02:20
                        New bombay shipment further connected 30-mar-2018 01:15
                        New bombay shipment arrived 29-mar-2018 19:57
                        * - 24 hr format
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Ayush Sethi
                          from Bengaluru, Karnataka
                          Mar 31, 2018
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                          Address: 560103

                          Hi,

                          I got a call from your employee Sunil (Mobile Number: [protected]) saying that he has reached my office to deliver the package but unfortunately as I was not there; I told him to leave it in the office. Later, when inquired at the office regarding my parcel I was told that it was not delivered. The reason for not delivering the package was simple, your employee had to take a lift to deliver it to the 7th floor, thus he decided to take the package back saying that it will be delivered by some other person day after tomorrow. So this is how we are treating our customers?

                          Regards
                          Ayush Sethi
                          ([protected])
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            K
                            Khushboo Tikra
                            from Delhi, Delhi
                            Mar 31, 2018
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                            Address: Panchkula, Haryana, 134109

                            My delivery number is [protected]. I was available at given address but delivery man had not come any say that he checked i was not there. Please hire the right person otherwise we are facing these problems. Its been 31 days for the shipment arrived and every day they are updating wrong status. I have many works to do not only stay at home all the time to wait for the delivery but also many others.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              amit_it07
                              from Gurgaon, Haryana
                              Mar 30, 2018
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                              Address: Pune, Maharashtra, 411033
                              Website: www.bluedart.com

                              I have requested to kotak bank for cheque book on 26th march for my saving account. And i have checked status online on blue dart website on 28th march 2018 and status was showing as consignee's address incorrect. Then i have spoken to kotak's representative and they said that please talk with blue dart customer care regarding this. Then i have spoken to blue dart representative and they told me that kotak doesn't provide correct/incorrect address and they told me to ask you to forward one mail regarding this.

                              And i have spoken again to kotak bank representative and they have forwarded mail to blue dart. But still i didn't get courier.

                              Please find the below courier detail:

                              Awb# [protected]
                              My contact:[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                5
                                5Priya5
                                from Bengaluru, Karnataka
                                Mar 30, 2018
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                                Address: 560073

                                I had placed a gift card order. It's been like a month (It had placed the order on 27th february'2018) and still haven't received it. When contacted the gift card company (Itz gift card) they said, it is delivered via bluedart with awb number - [protected]. But i haven't received any order nor i got regarding the delivery. I am not able to contact bluedart. Please help.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  H
                                  Hvsharma
                                  from Nalagarh, Himachal Pradesh
                                  Mar 30, 2018
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                                  Address: Solan, Himachal Pradesh

                                  I had order a package from amazon, to me delivery date was sent on april 2nd, my package which arrived today when inquired about your delivery guy refused to come and deliver my order and your delivery guy was rude and vulgar and refused to deliver my order.

                                  Mywaybill no :[protected]

                                  Reference no :d25qfq6nb
                                  Pickup date : 30 march 2018

                                  Please look in the matter
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    shiva rakesh
                                    from Hyderabad, Telangana
                                    Mar 30, 2018
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                                    Resolved

                                    Worst delivery service

                                    Address: 509002
                                    Website: www.bluedart.com

                                    Worst delivery service by bluedart

                                    I am from mahabubnagar 509002. I think this pin code is serviceable by bluedart courier team in mahabubnagar...

                                    I am writing this because i am very unhappy with your waste courier service..

                                    Problem is i purchased a products in amazon.. My bad amazon people gave this order to the waste service bluedart...

                                    I have to receive the parcel but today...
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                                    C
                                    Carajkumar16
                                    from Dehra Dun, Uttarakhand
                                    Mar 30, 2018
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                                    Address: Aligarh, Uttar Pradesh, 202001

                                    My consignment no. Waybill no : [protected] ref no : cp[protected] has been tracked and found it was reached aligarh at 12.00 noon and now it shown that out of delivery at 4.00 pm.
                                    The consignment not reached to me till 5.15 pm then i have inquired from aligarh office from ms. Manju and mr. Neeraj, they told that it was returned back not delivered.
                                    But no one has reached to my address and then they said no delivery boy who can deliver the same.
                                    Very funny such a costly courier agency can not deliver the consignment as no delivery boy.
                                    Please look into the issue immediately.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Pradeep Sambandam
                                      from Bengaluru, Karnataka
                                      Mar 30, 2018
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                                      customer care number not working

                                      This number[protected] always says it's not connectable...

                                      This number +[protected] is always busy.

                                      I have not received my shipment yet. This shipment was done through a seller from ebay on a purchase. He is also not responding. The parcel is from indore to coimbatore. Blue dart's tracking link shows the same status for the past four days, that is it is in bhiwandi hub since march 27th....
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