Blue Dart Express Complaints & Reviews

Hi,

I got a call from your employee Sunil (Mobile Number: [protected]) saying that he has reached my office to deliver the package but unfortunately as I was not there; I told him to leave it in the office. Later, when inquired at the office regarding my parcel I was told that it was not delivered. The reason for not delivering the package was simple, your employee had to take a lift to deliver it to the 7th floor, thus he decided to take the package back saying that it will be delivered by some other person day after tomorrow. So this is how we are treating our customers?

Regards
Ayush Sethi
([protected])

My delivery number is [protected]. I was available at given address but delivery man had not come any say that he checked i was not there. Please hire the right person otherwise we are facing these problems. Its been 31 days for the shipment arrived and every day they are updating wrong status. I have many works to do not only stay at home all the time to wait for the delivery but also many others.

I have requested to kotak bank for cheque book on 26th march for my saving account. And i have checked status online on blue dart website on 28th march 2018 and status was showing as consignee's address incorrect. Then i have spoken to kotak's representative and they said that please talk with blue dart customer care regarding this. Then i have spoken to blue dart representative and they told me that kotak doesn't provide correct/incorrect address and they told me to ask you to forward one mail regarding this.

And i have spoken again to kotak bank representative and they have forwarded mail to blue dart. But still i didn't get courier.

Please find the below courier detail:

Awb# [protected]
My contact:[protected]

I had placed a gift card order. It's been like a month (It had placed the order on 27th february'2018) and still haven't received it. When contacted the gift card company (Itz gift card) they said, it is delivered via bluedart with awb number - [protected]. But i haven't received any order nor i got regarding the delivery. I am not able to contact bluedart. Please help.

I had order a package from amazon, to me delivery date was sent on april 2nd, my package which arrived today when inquired about your delivery guy refused to come and deliver my order and your delivery guy was rude and vulgar and refused to deliver my order.

Mywaybill no :[protected]

Reference no :d25qfq6nb
Pickup date : 30 march 2018

Please look in the matter

Worst delivery service by bluedart

I am from mahabubnagar 509002. I think this pin code is serviceable by bluedart courier team in mahabubnagar...

I am writing this because i am very unhappy with your waste courier service..

Problem is i purchased a products in amazon.. My bad amazon people gave this order to the waste service bluedart...

I have to receive the parcel but today...

My consignment no. Waybill no : [protected] ref no : cp[protected] has been tracked and found it was reached aligarh at 12.00 noon and now it shown that out of delivery at 4.00 pm.
The consignment not reached to me till 5.15 pm then i have inquired from aligarh office from ms. Manju and mr. Neeraj, they told that it was returned back not delivered.
But no one has reached to my address and then they said no delivery boy who can deliver the same.
Very funny such a costly courier agency can not deliver the consignment as no delivery boy.
Please look into the issue immediately.

This number[protected] always says it's not connectable...

This number +[protected] is always busy.

I have not received my shipment yet. This shipment was done through a seller from ebay on a purchase. He is also not responding. The parcel is from indore to coimbatore. Blue dart's tracking link shows the same status for the past four days, that is it is in bhiwandi hub since march 27th....

I ordered a eyeglass from lenskart. I was informed that the courier will be shipped though blue dart. I provided my address which is under the coverage area.
There was a delay in the order delivery. I found out surprisingly that my address was out of coverage area.
I contacted your customer care and collected the address of the place where my order was present. I went there and saw that it was closed in the morning. I went there around 6 pm and saw the place was shut with a banner of to-let.
I paid an amount of 1866 for the order. This inconvenience is not bearable. Pls help me as soon as possible. I am leaving for my business 2 days from now.
It is in my town, it won't take more than 30 min to deliver the product at my place.
The address of courier service was:
Sharma associates
Behind of women college
Near dr. O. P. Lath clinic
Bargarh, 768028
Odisha.

Order id: [protected]
Tracking no. : [protected]
Please take action as soon as possible.

Anshuman panigrahi
Bargarh

Respected all,

Till now we have not received the below shipment wherever your site has showing
Delivery confirmation on yesterday at 3.15 p. M but physically we are still blank position.

It is most urgent issue. Please do the needful.

Waybill number : [protected]
—
Pickup date : 21 march 2018
From : faridabad
To : howrah city
Status : shipment delivered
Date of delivery : 28 march 2018
Time of delivery : 15:15
Recipient : stamp

I have not received my shipment till now. I have called more than 5 times on your call centre number to request for delivery atleast by 1 pm, informed the reason that i stay alone and as i am working i reach home by 10 pm.

No courtesy shown by you guys. Pathetic service. This is not the first time usually this guys do the same thing again and again

Shipment - [protected]
Regards,
Pallavi singh.

I have received a call from [protected] and the guy told me that he was speaking from blue dart and told me that if you need your parcel then come to my office, then i told him that the order was cash on delivery so can you please deliver to my doorstep then he told "aapko shaman lena hai ya phir hum parcel return kr dein"in a very rude manner. Then i told him that why i am paying cash on delivery charges then he told me that i am returning your parcel and disconnected the phone. The office address of the mentioned blue dart guy is kanti chawk, under indian overseas bank.

Dear team,

This is to draw your attention to the unsatisfactory courier service and rude behavior by your company representative.

Regards to waybill no : [protected] & reference no : [protected].

On march 29, 2018 at myhome hdfc bank packet was handed over to my aunt since i went on some emergency. When your executive called i have told my aunt was there to collect the parcel. When he went to hand over, requested for id proof for which she looking to submit mean while executive started shouting and started arguing with old lady in very impolite manner with abusive language in a very rude manner.

He didn’t listen to her even she was requesting for little time. His tone was very aggressive, and he also refused to make the correction, telling her that it was his fault to do this job in your company.

I don’t see any sense in telling you the word-to-word conversation she had with this impolite employee of your agency, but i am sure that after knowing this incident, you will definitely take some action to educate your representative on his behavior with customers which will prevent the loss of your business in future.

As i am sure that being a reputed logistics agency, you must be concerned about the image of your company, i believe i have done the right thing by passing on this information to you all.

We will be available at [protected] to provide more information if required.

Regards
Vamsi krishna

Nursery live has sent a product through blue dart. Tracking no [protected]. I haved faced several isssues with blue dart from pilfering products to wrong update on website that customer was not available. Now their call centre executive says it cannot be delivered today because today there is west bengal board examination happening. When all shipping services are working i fail to understand why blue dart manages to come up with all sorts of excuses. I am really irritated with them and i feel frustrated because it is a birthday gift. Hight time, blue dart compensates me for the several issues i faced by their irresponsibility.

Waybill number : [protected] reference no : [protected]

Pickup date : 16 march 2018
From : manipal
To : hissar
Status : returned to origin at shipper's request
New awb number : [protected]

Courier boy call me and ask me my complete address

And say me your shipment is delivered to you as soon as

Courier show status "returned to origin at shipper's request"
That is wrong

Please dear sir /madam your naran pura ahmedabab employ name aarif is not dilevery to my cheq book and talk to home is lock and sec query [protected] this mobile number i don't no his name but talk me your courier is kalekt my location i don't know your home i provided my address so his not answer mi his talk me kalekt your courier my location so please dear sir /madam this employ action and please reply me regard vaghela mukesh your castemar and thanks

I have tracked my reissued credit card which is taken by bluedart courier basheerbagh. On mar 28th 2018, morning i saw message like "courier is out of delivery" at 10.00am but same message got at 1:30pm. But at 6:40pm, i received message like c, nee shifted from the address. I have stayed 2 years in the same house. I didn't received any call or message from delivery boy. Please, i want my card immediately.
Tracking number :[protected]
Bluedart branch: basheerbagh, hyderabad

It is a humble request from a customer regarding the selection of staff in your company. I have ordered for a product in emi basis from shopclues and it was informed me that bluedart is delivering the item. Yesterday i got a message from you that a person with mobile no is reaching me please be present at address. He called me one time but i couldnot attend the call and when i rang him back he not even attend the call but block my number also. Today i ring up to your office in arattuvazhi and informed that i will come personnaly to collect d item. When i reached d office one lady she not eben know the basic manners make me stand outside for half an hour telling that u have to pay the bill. Such a rediculous amature staff is ruling ur office. Shame. A very bad experice.

Hi,
Track id: [protected]
This is the worst experience I ever had with Bluedart. A few days before, I got call from courier person regarding delivery of my Credit card package. But I didn't recieve due to change of my office address and they didn't try to deliver it to my residential address. Again today, after I talking with Customer care executive, I got call from the courier person number [protected] (Sham) and they mentioned it will be delivered in between 3pm to 5.30pm to my residential address(PG address). But I didn't recieve my package. When i call to that repective person, he behaved ruidly and told me as the package is cancelled due to the wrong address information from 3rd person. They didn't even call me when arrive to my address. They are scolding me for callback and complaining.

I, Sri Somnath Paul, residing at Lake Town, Kolkata - 700048. I complaint about your franchise, who delivered my brother's HDFC BANK Card. The delivery person was very bad behavior (name not known). I received a kit from him on request. He want to see my brother's ID prove. I request him to stay just 5 minutes because my brother was office in that time. The delivery person told us he has not any time & also his language was very bad.