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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 320

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B
Balakrishna Reddy Paila
from Hyderabad, Telangana
Apr 9, 2018
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Address: 500038
Website: [email protected]

Dear sir/mam,
HDFC BANK has sent me a courier having consignment number -
The reference no is: [protected]
it has been despatched by Despatch team
to indore

i want it to be redirected it to my new postal address...
Techouts Services
2nd Floor Vashanvis Enclave Techpark, Telecom nagar, Gachibowli, Hyderabad Telangana.
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    R
    Rithiksrivastav
    from Giddalur, Andhra Pradesh
    Apr 9, 2018
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    Address: 500083
    Website: www.ebay.in

    Delivered my package to wrong address and the money was already paid for it.I didnt recived my parcel but it was delivered near about of my home. Please bring my parcel back and give it to me. As the address given to your company.
    Thanking you.
    +4 photos
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      P
      pranali sardal
      from Vada, Maharashtra
      Apr 9, 2018
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      Address: Surat, Gujarat, 411033
      Website: tehali.com

      I ordered blue long Gown but the product is delivered is totally different the product i received is red colour saree the shipment detail is 9 April 2018 by blue dart so I wish to return the product and refund the money website is tehali.com I need whole refund amount 755 and i need the number of tehali.com site so i request to solve my matter immediately
      +1 photos
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        M
        mackmohit
        from Mumbai, Maharashtra
        Apr 9, 2018
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        Address: New Delhi, Delhi, 110085

        That person call to me... Said from bluedart your parcel.

        My waybill number: [protected]

        I said to my address : G 20 vijay vihar phase 2 near sant nirankari bhawan sector 4 rohini delhi 110085.
        That to said to me
        I will be there within 5 minutes but my track is that : No Such Consignee At The Given Address.
        That why another courier company...
        That the person mobile number : [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Apr 09, 2018
        Updated by mackmohit         Please

        Apr 09, 2018
        Updated by mackmohit         Hi sir
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          H
          himadri buragohain
          from Hyderabad, Telangana
          Apr 9, 2018
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          This is really disgusting of the material redirecting without putting an effort to cotact me. I was just waiting for the same the same that it would come to my office address which i instructed the ga. Make sure u improve in the contact no. S that are given because most of the time they are not reachable. What the hell is customer service doing there.
          +2 photos
          Blue Dart Express customer support has been notified about the posted complaint.
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          The shipment bearing tracking no. - [protected] was not delivered and also have not contacted. When i tried to contact them they said it will be delivered but was not delivered and the order is also prepaid
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            B
            binoj ashok
            from Idappadi, Tamil Nadu
            Apr 9, 2018
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            Waybill no : [protected] reference no :[protected]
            The address mentioned is
            2/530j binurag, balaji nagar, malumichampatii, coimbatore
            Ph [protected]
            But still we have not received the material, while tracking its showing its delivered to mr manikanram.
            Here there is no one in such name,
            Kindly check and deliver the product to the correct address, if you could not find the address please call to my no.
            Blue Dart Express customer support has been notified about the posted complaint.
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            A number is mentioned [protected] in blue dart site who scolds customers with bad languages. Kindly check & update us the status.

            Address: 11, Status Quo, Sterling Road, Nungambakkam, Chennai, Tamil Nadu 600034
            Hours: Open ⋅ Closes 8PM

            Phone:[protected]
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              D
              Dinesh.johnson
              from Bengaluru, Karnataka
              Apr 9, 2018
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              Address: 601301

              Dear team,

              I am was very much frustrated and disappointed about the service done you.
              I was supposed to receive a cheque from you courier on 2nd of april and yet to receive. I am following to the concern person and courier executive.
              I am not getting any proper answer for that and also i am not able to find out the status of my courier. It is very urgent. I don't know how to escalate this to management. Please check this on priority and do the needful immediately.

              Details below :
              Tracking no : [protected]
              Name : dinesh kumar c
              Contact number :[protected].

              Nobody is attending the call.
              Please help me to get it asap, thanks.

              Regards
              Dinesh c
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Sir,
              I was waiting for the Consignment and i found that today it is returning to shippers address. GA called me in my old address, from where I got shifted now and i told him to arrange it at my office address but he didn't the next day. I want the shipment to be redirected at my office address.

              no response for the courier - Comment #3063934 - Image #0
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                V
                Vidhipanchal
                from Mumbai, Maharashtra
                Apr 8, 2018
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                Address: Thane, Maharashtra, 400604

                Hello. We've received your cloth few days back but the problem is we've received wrong product. We ordered a light green long ghown for women but we have reveived a red colour saree which we have not even ordered. Please do something either take it back or exchange it with what we ordered or give us our money back. Please do something as soon as possible.
                Blue Dart Express customer support has been notified about the posted complaint.
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                My shipment no is [protected] my parcel is on gorakhpur since 2 days but status shows Undelivered Shipment Held At Location. Please deliver as soon as possible.

                delivery of wrong product - Comment #3064017 - Image #0
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                  V
                  vinodmittal1977
                  from Indore, Madhya Pradesh
                  Apr 7, 2018
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                  Very late delivery and no attention on work.Never seen so cheap quality staff.All low class staff.Your staff threatens my staff to put a FIR as our firm is from outside of Maharashtra.
                  Suggest to all my near and dear not to book consignment with Blue darta
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    sunil.3511patel
                    from Delhi, Delhi
                    Apr 7, 2018
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                    Address: Rewa, Madhya Pradesh, 486001

                    Hello sir I am Sunil Kumar my product is delivery not received but blue dart is showing product is delivered

                    Dear Sir/Madam,

                    Thank you for writing to us!

                    We refer to PAN application vide acknowledgment number [protected].

                    We wish to inform you that the PAN card has been dispatched at the communication address mentioned in the application form. Below are the dispatch details:

                    Acknowledgment no.: [protected]

                    Status: The PAN card has been dispatched recently

                    Date of Dispatch: 03-APR-2018

                    Name of Courier Agency: BLUE DART

                    Consignment no.: [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Apr 07, 2018
                    Updated by sunil.3511patel                     [protected]
                    View replies
                    Dear Sunil Kumar,

                    Kindly provide us with your Acknowledgement number to check & resolve your grievance.
                    Reply
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                      M
                      milindw
                      from Pune, Maharashtra
                      Apr 7, 2018
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                      Address: 411057

                      Akshay Sambre Blue Dart person Who Regularly Dont Give Courier At home is asking for Come Nearst Location and Collect your Courier Last two three times i said to him i am not there my family member can not be go nearest location so pls take serious action on that otherwise next time i will publish this issue on Social Media, Kaspate Wasti Wakad Area, irresponsible delivery boys who dont want give Courier at Home. & he communicate roundly with Customer.

                      Thanking you!

                      Miilind W
                      Blue Dart AWB# [protected]
                      Mobile No [protected]
                      [protected]@gmail.com
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        D
                        dharmesh1990
                        from Sri Ganganagar, Rajasthan
                        Apr 7, 2018
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                        Address: Jodhpur, Rajasthan, 342001
                        Website: www.bluedart.com

                        Dear Team,

                        I have check Way Bill No [protected] on online same is delivered on 1 Apr 2018 at Jodhpur branch and Expected Date of Delivery to customer is 04 April 2018 but still i am not received this courier, i am talking with your local team jodhpur, they say to me you come at office and collect this courier. my concern is why i am come at his office, why he not delivered my courier at my location, i am already confirm my address to your local team jodhpur.

                        Request you to please help for the same.

                        Regards
                        Deepa Daiya
                        Jodhpur
                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          F
                          Fida12078
                          from Delhi, Delhi
                          Apr 7, 2018
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                          I had booked a Redmi 5A handset under the captioned awb number but the same was not delivered to me whileas the status shows as 'Delivered'.

                          I called on Srinagar Office of your agency who informed me that it been delivered to some other person in my office whileas I have no knowledge about it.

                          Since I have applied for the cancellation of the order I request you to retake the consighment from the person to whom it has been delivered by your delivery boy and return it to the vendor so that I shall get the refund in time.

                          MIR FIDA MOHAMMAD
                          JK BANK CHQ
                          MA ROAD SRINAGAR 190001
                          CELL [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Apr 09, 2018
                          Updated by Fida12078                           Dear Sir/ Madam

                          I am getting assurance only over phone whileas there is nothing concrete happening on the ground.

                          I one again request you to address the issue as I have been conveying my requests to your srinagar office for the last one week without any serious effort on their side.
                          Apr 11, 2018
                          Updated by Fida12078                           Dear Sir

                          A new set in lieu of the aforesaid awb [protected] has reached Srinagar Lal Chowk yesterday under AWB [protected].

                          As my office shall remain closed from 13 to 15 April, it is requested that the said consighment may kindly be delivered to me today as I have some very important work tomorrow afternoon.
                          Since I have faced much hardship for the previous consignment, I hope you will take this request very seriously.
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                            S
                            Saikrishansb999
                            from Tiruvalla, Kerala
                            Apr 6, 2018
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                            Address: Kollam, Kerala

                            I have purchased youbella bohemian multicolor metal earrings from amazon. The item delivered on 6th April through blue dart dhl kottarakkara, kerala around 5.30pm. They didn't contact me once and when I inquired about the product the agent spoke to me rudely without any manners. The customer care service lacks quality. I don't want any of this product through blue dart in future.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              J
                              Janashruthi Gowda
                              from Bengaluru, Karnataka
                              Apr 6, 2018
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                              Address: 560050
                              Website: Blue dart

                              Sir i received order wedding core lehenga and i got product on 6th april when i opened the pack the product i ordered is not there instead of that 2 sarees of cheap quality is in pack. I called for the return but they are not responding plz can u resolve these problem as soon as possible. I called to the number given above the pack they r not responding and not picking the call can u take it back???
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                P
                                PRABHASH THAKUR
                                from Mundi, Madhya Pradesh
                                Apr 6, 2018
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                                Address: Dhar, Madhya Pradesh, 454775
                                Website: www.sisindia.com

                                Dear sir,

                                I send my courier on 04/04/18 from mumbai to pithampur but now no any response from your end. Your customer representative is not speek to me properly.

                                Please guide me who is responsible for late penalty of our documents.

                                Regards,

                                Prabhash thakur
                                Security & intelligence services india limited
                                Mob-[protected]
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Apr 06, 2018
                                Updated by PRABHASH THAKUR                                 Please update

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                                  L
                                  lokesh wadhwani
                                  from Bhopal, Madhya Pradesh
                                  Apr 5, 2018
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                                  Address: Bhopal, Madhya Pradesh, 462030

                                  Your employee tarun who distributes courier at bairagarh location didnot gave me any call to give away courrier, when icalled him he sais i am at same location but ill come to your home location after 2 hours.
                                  After that he called me back in 50-55 min approx and said me to come and receice courrier, but as i was alredy informed by him for delay f 2 hours i took out some work for market place near by, some how i told my wife to reach home and receive courrier but he used abusive language with my wife and did gave us courrier..
                                  I need organization to take strick action against the resource..

                                  incident date:[protected]
                                  time: between 4:30 to 6:00 pm
                                  Compalint raised by : Lokesh Wadhwani
                                  Docket number: [protected]
                                  Deliverable item:- Axis bank credit card which is really urgent for me.
                                  Contact Number: [protected] / [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  Non Professional resource, not using a good language while talking to customer.
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                                    R
                                    rajivnewid
                                    from Pune, Maharashtra
                                    Apr 5, 2018
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                                    I ordered a product and as per online status of blue dart, i had to receive the product on the same day 24th march. But on mobile i received a sms of 29th March, expected date. I have not received my product even, today 5th April.
                                    Way Bill No: [protected]. They update invalid reasons of delay on website everyday.

                                    Delivery guys called me twice on different days, they said.

                                    1. It is not my area.
                                    2. It is not on my way so i can not come today.

                                    I think, they are unnecessary delaying the delivery.
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    My shipment was hsr layout bangalore from last 4 days and they are not deleiver..submit me asap otherwise i need to take action on bluedart.need to contact woth consumer court.

                                    way no [protected]
                                    Reply
                                    Dear sir,
                                    This is irony of yours mischeif as i booked the courier on 02.04.18 and the site shows delivered on same day and booking date showing 31.03.18
                                    My ref.no.is [protected]
                                    Sir still waiting at jaipur to be delivered.

                                    did not receive courier even after a week of expected delivery date - Comment #3061476 - Image #0
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                                      K
                                      king05raja
                                      from Delhi, Delhi
                                      Apr 5, 2018
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                                      shipment delivery address change

                                      Address: Chennai, Tamil Nadu
                                      Website: WWW.JSRINFRAA.COM

                                      Dear sir,

                                      My axis bank debit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                      Address:
                                      Jsr infra developers pvt ltd,
                                      No.47 & 49, 3rd floor,
                                      Vbc solitaire building,
                                      Bazullah road,
                                      T. Nagar, chennai - 600 017
                                      Mob:...
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                                      S
                                      SIMMY JATINDER
                                      from Lucknow, Uttar Pradesh
                                      Apr 4, 2018
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                                      Address: New Delhi, Delhi, 110034

                                      My kotak bank order with awb #[protected] in the name of jassimran kaur was sent by kotak bank. A sms was received at 11.45 that the order was delivered by your company and received by hony. But no such packet was delivered and there is no such person in my family as well as in whole street.
                                      Its clear a case of theft as well as will used my packet.

                                      If any such thing happens your company will be liable, also i want to have the exact reason and person. Who used wrong name against a woman.

                                      Please solve my issue
                                      Blue Dart Express customer support has been notified about the posted complaint.
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