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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 327

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C
Chandni Gautam Sehgal
from Samalkha, Haryana
Mar 17, 2018
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Address: Rohtak, Haryana, 124001
Website: Queenget. Com

This return reason is simply unacceptable and represents all-around bad business practices. Your product descriptions—online or in print—is wrong. Here are some examples of reason codes that initiate a chargeback due to products not matching available descriptions:please refund my money. My order kurti but u give dupatta.
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    A
    Ankit Tulsi
    from Noida, Uttar Pradesh
    Mar 17, 2018
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    Address: New Delhi, Delhi, 110015
    Website: www.bluedart.com

    Dear team,

    I am writing this mail to address a major concern for us and a cheating behavior at the end of bluedart.

    On noticing the february bluedart invoice it was found that multiple shipments sent by our company had incorrect weight entered and billed to us. The list of such shipments was shared on mail for which we received a response from your team with the dimensions of the shipments.

    We expected a more concrete revert as to why the dimensions and weight are being incorrectly charged. On not receiving a response for almost 10-12 days we tried contacting mr amit maheshwari and mr sanjay.

    On speaking to mr amit maheshwari he told that he would like us to invite to one of the warehouses of bluedart and explain the process of charging weight.
    I told him clearly that we are aware of the process but the weight entered is completely incorrect. With that he also told that he is from the credit department and he will not able to help us so i shall contact mr sanjay for this.

    My staff recently received a mail from mr sanjay in respect to the same issue stating that he would also like to invite us to the rama road bluedart warehouse and teach us how weight is charged.

    On personally calling mr sanjay, there were certain statements made by him, that brought me to shock:

    1) while i told him to check why the shipments sent by me a day earlier as well were charged incorrectly, he started to explain me how to pack the shipments and how to put on tape on them. (It is funny how a 5 kg shipment can become a 22 kg shipment with putting extra tape on it.) i told him to give me an explanation for the incorrect weight and he continued to teach me how to put tape and how to pack our shipments which we have been packing since 4 years.

    2) on putting pressure on mr sanjay to prove me the weight of only 2 shipment charged to me incorrectly so that we can clarify that whatever we are saying is on utmost faith. He asked his colleague the cod amount of the particular shipment and said that since this shipment is for 27500 as the cod amount, the weight of the shipment can be 22 kg.
    This infuriated me even more since the cod amount is not a criteria for entering the weight of a shipment.
    My staff had earlier noted the same in the billing as well, the shipments which had a higher cod amount but same weight as the other shipments, were charged more weight.
    We had ignored this because we expected bluedart to be more professional and honest in the billing process.

    3) the next statement made by mr sanjay was goundbreaking and it was the most infuriating for a customer of all other statements.
    He told his colleague while i was on hold on his call that he shall put shipments for central vision with weight more that 5 kg on hold if they see one.
    I hope as person is all senses i understand what he trying to do.
    First bluedart will put incorrect weight on one of my shipments and then my customer will suffer delayed delivery because of bluedart's greed and error in the billing process?

    I addressed the same to you as well mr ajay over the phone and told that something like this is happening.
    But it was found today that 12 of the shipments sent by me yesterday were put on hold and my customers will suffer delayed delivery for those shipments.

    I expect honest and clear people to give me a revert in bluedart.
    I will appreciate to get in touch with sensible people only and get it resolved for me.

    This has infuriated me to the core and i am no more interested in using bluedart services.
    Blue Dart Express customer support has been notified about the posted complaint.
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      J
      jeanson
      from Bengaluru, Karnataka
      Mar 17, 2018
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      Address: Dakshina Kannada, Karnataka, 575011

      My blood sample reports sent by m/s thyrocare vide awb [protected] have not been delivered and updated as delivered by bluedart. This raised the serious question of integrity of bluedart. Also if the blood sample reports are delivered to wrong person it is a serious breach of privacy and legal action is unavoidable. Also it is to be noted that, the blue dart attavar office to be specific is not doing it for the first time. The same thing had happened with my icic insurance policy, which has been delivered to wrong person.
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        Manoj Kumar Muzaffarpur Bihar
        from Darbhanga, Bihar
        Mar 17, 2018
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        Address: 842001

        Blue dart express ltd courier vide airway bill no. [protected]

        Name - manoj kumar
        S/o-sri yogendra prasad
        Pan number-ayipk7798m
        Office address - muzaffarpur civil court campus, near-post office, ideal photo state.
        Home address - new colony balughat, road no.-03, muzaffarpur, bihar, pin code-842001, mobile - [protected] or [protected].
        Email - [protected]@gmail.com
        Pan card office address par argent delivery kare.
        Blue Dart Express customer support has been notified about the posted complaint.
        Mar 17, 2018
        Updated by Manoj Kumar Muzaffarpur Bihar
        Blue Dart Express — pan card argent delivery kare office address

        1 Review
        Manoj Kumar Muzaffarpur Bihar on Mar 17, 2018 Mark as Resolved
        Waybill: [protected]

        Blue Dart Express Ltd courier vide airway bill no. [protected]

        NAME- MANOJ KUMAR
        S/O-SRI YOGENDRA PRASAD
        PAN NUMBER-AYIPK7798M
        OFFICE ADDRESS- MUZAFFARPUR CIVIL COURT CAMPUS, NEAR-POST OFFICE, IDEAL PHOTO STATE.
        HOME ADDRESS- NEW COLONY BALUGHAT, ROAD NO.-03, MUZAFFARPUR, BIHAR, PIN CODE-842001, MOBILE- [protected] OR [protected].
        EMAIL - [protected]@gmail.com
        pan card office address par argent delivery kare.
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          P
          Prasanna5859
          from Tiruvannamalai, Tamil Nadu
          Mar 17, 2018
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          Address: Salem, Tamil Nadu, 636006

          My tracking no [protected] please change my shipment address to 92/ 29 c1 parasakthi nagar dadagaatti salem -636006 but my old address is 11/ 9 hospital street gugai salem - 636006. I have changed my address so please deliver to dadagapatti address for any clarification please call [protected] (Or) [protected]. So, i kindly request you to change my shipping address.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Rajkumar Lokhande
            from Delhi, Delhi
            Mar 16, 2018
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            Address: Betul, Madhya Pradesh

            A courer no. [protected] send by bajaj allianze ltd.in may name - and address mrs. Bhawna lokhande, w/o rajkumar lokhande' mahaveer ward, near ayurvedic hospital, tikari betul (M. P.) 460001 — not delavered to me. Blue dart courier betul office and it retured to sender. On contact your office it is informed me mobile number not available on eneloup, that reason your dak returned on dt. 16.03.2018. It is inform you my above address is truley correct. No any person contact to me for delever the dake.
            It is requested to you please delever the my above courier envloup my mobile no. Is [protected]. Not send to sender.
            Blue Dart Express customer support has been notified about the posted complaint.
            This is second time i experienced bad delivery process. The delivery person not co-operate properly and not even communicate.this creating big inconvinience to customer.
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              P
              poorservices
              from Patiala, Punjab
              Mar 16, 2018
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              Address: 140506

              Dear Team,

              This is complain regarding I had order one leather wallet form payback team on 6 march havinf AWB:[protected] .But same has been undelevired .

              No one from your company called to me I called the vendor payback from where i book my order they told me collect from bluedart office zirakpur.

              only address given to me which is not traceable no contact no given.Blue dart is one of leading service provided in INDIA but its really poor customer approach .If same is not in yor delivery area why you take the delievery this is really harassment of customer

              i want my courier deliverd or provide me contact no whom I CONTACT
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                Kepthenseng Mengte
                from Kolkata, West Bengal
                Mar 16, 2018
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                Dear sir/madam
                I would like to give a clearer address for the product bearing awb no [protected] as it was not clear enough.
                So, the current given address is
                Mung hangzo
                Sandipan ghosh, 1st floor, flat 1a
                Pghs road, jadavpur
                Kolkata, 700032.
                And i want to update/change it to
                Mung hangzo
                39/1/3
                1st floor, flat 1a
                Pghs road, jadavpur
                Kolkata, 700032.
                Thank you.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  from Mumbai, Maharashtra
                  Mar 16, 2018
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                  Address: 401107

                  Your order from paytm bank with blue dart awb# [protected] is undelivered as premise closed. I had calld and informed to custmr care 2 times on 16th march 2018 to give call before cuming i also didn't left for the day waited not even got the call and what the f* msg stating premise closed. Again cald cc dey teling it will b delivered on 17th but y..? I just waisted my day again same i have to do.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Mar 16, 2018
                  Updated by [email protected]
                  I just waisted my whole day now again I have to do the same.? its not done If you people can't inform before cuming atleast you should not put false report just to avoid delivery for the day and say premise locked
                  Mar 16, 2018
                  Updated by [email protected]
                  I want it to be delivered it today or I don't want the parcel. will c in consumer court.
                  Mar 16, 2018
                  Updated by [email protected]
                  have a grt8 day.
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                    B
                    Bahar Alam Alam
                    Mar 16, 2018
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                    Address: New Delhi, Delhi, 110006

                    Dear blue dart

                    Really worst services provided by you
                    Your representative call me regarding my courier
                    Representative told where r u
                    I say i am in hospital with my parents
                    He told me wen u reach home plz call me
                    I call many times to the representative
                    He didn't receive my call
                    I have also told representative many times u didn't delivered my courier nw i will change my address
                    I will change office & home address as well
                    He told me no issue but u live in this address
                    I told yes
                    Many times i call representative regarding my courier
                    Also send many msg
                    But he didn't rply
                    I have very urgent work in office
                    Really worst service
                    I have also recorded telephonic conversation in my phone
                    And i will also send u msg screen shot
                    Really worst service provided by blue dart
                    I am working in loreal it's my traveling job
                    First thing

                    After some time i have also call to personal banker (Hdfc)
                    And also share the blue dart person no
                    But representative didn't receive any call
                    Second thing wen i search status of my courier
                    Tracking showing me person didn't leave this address
                    Really worst & worst service

                    I[censored] didn't delivered my courier due to any reason
                    Why u call me
                    Without reach my home u decided m not leaving at home
                    U call me 11:18am frm jhandewali
                    U told me ur location
                    After 3 min u updated m not leaving at this address

                    I am working in corporate i will share the feedback in the office
                    Really worst service
                    We didn't want that kind of service

                    Worst service
                    Worst service
                    Blue dart worst service
                    Really fraud

                    My awb no -[protected]

                    Regards
                    Bahar alam
                    Mob-[protected]
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Mar 16, 2018
                    Updated by Bahar Alam Alam
                    Blue dart worst service
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                      S
                      SaranyaB
                      from Ernakulam, Kerala
                      Mar 16, 2018
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                      I am saranya from chennai. This is to bring to your kind attention that, one of the seller has sent me the parcel via bluedart from koramangla. And for proof he just sent a picture.in that there wasn't any consignment number. We could find only a number ([protected]) below the barcode. Hence we couldn't track. So i request you help me in this regard. Please find the attachment below.
                      My contact number [protected]
                      +3 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        Pachauri90
                        from Roorkee, Uttarakhand
                        Mar 15, 2018
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                        Address: Agra, Uttar Pradesh, 282001

                        I'm
                        Shiv dutt pachauri
                        My order send by your company since 28 feb 18. Now i don't have any information about my courier. Pls send my courier on my addrass below in & my way bill no and reference no.

                        My way bill no [protected]reference no : 074 - [protected]
                        My order is not received on my addrass
                        Addrads : foundry nagar depot agra
                        Landmark : idgaha depot jagnair road
                        Pin code 282001
                        Mob [protected]
                        Alternative mob [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          T
                          tushar.qa
                          from Panaji, Goa
                          Mar 15, 2018
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                          Address: Pune, Maharashtra, 411001

                          Hi,
                          I was supposed to get my parcel on 06 march, today is 15 march and still waiting for it. I have been calling on their customer care number #[protected] from last 6 days and everyday i m getting this reply - "sir, you will receive today only".
                          Very poor service and totally disappointed.
                          Look like their customer care has no coordination with the warehouse /delivery office and vice versa.

                          Awb#[protected].

                          Pls see if you can help.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          WAY Bill no :: [protected],

                          Lost my Forex/Travel card in ITALY, ICCI bank they sent the card in to the Blue dart services But still i didn't receive . no message, no mail, no call where it is ?

                          I don't have money some how i ma managing with few amount now totally over what i have to do .
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                            B
                            Beda Prakash Sahoo
                            from Pune, Maharashtra
                            Mar 15, 2018
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                            Address: 411057

                            It was an application form package was send through blue dart courier. I was expecting on 13 march 2018. It did not arrive on time and when i checked on 15th march 2018, the tracking was amazingly displaying wrong information. Refer to the attachment.

                            Fyi.. I never received a call and my family was at home all the time as we had some guests in our apartment.

                            Blue dart should take action not to hampering customer & reputation.
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              G
                              GST Office
                              from Delhi, Delhi
                              Mar 15, 2018
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                              Respected concern,

                              I have applied for pan card with ack no [[protected] ]. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

                              Your pan card has been dispatched on 27 feb 2018 by blue dart express ltd courier vide airway bill no. [[protected]], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09 march 2018.

                              Immediately with the given airway bill number i checked at buledart office to track out my status, but they have returned to nsdl rtos already on 13 march 2018. There was no call from blue dart express till date and no one came at my door from blue dart even. Inspite, they replied that we do no have sufficient staff for delivery.
                              I also want to clear that the average distance from blue dart office to my address is just 1.5 - 2.0 kms

                              Also, i contacted on their office number [protected] but the phone is never received.

                              Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

                              Acknowledgement no: [[[protected]]
                              Alotted pan no: aavts0449n
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Mar 14, 2018
                              Phani Dms's response
                              This is product is fake, I am not satisfied with the product

                              Mar 14, 2018
                              Phani Dms's response
                              I did not get the correct product
                              Its not the order which I saw in display o[censored]r site the order Delivered is completely wrong I want to return the product so instruct the Details of the product to return and my refund me again

                              non responsible behaviour of the staff - Comment #3040093 - Image #0
                              Shipment from Axis Bank was sent on[protected] vide Blue Dart AWB# [protected]
                              The packet was not recived
                              Please check and give the delivery boy contect number

                              And call me at [protected]
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                L
                                L.dharam veer
                                Mar 15, 2018
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                                Address: Srikakulam, Andhra Pradesh, 532001
                                Website: Hyderabad vulcanoc warehouse

                                I sent a tv with blu dart courier on may 2nd to hyderabad vulcanqc vulcan express pvt ltd door no 3-3/4 survey no 195 198 village kandlakoya mandal medchal district rangareddy hyderabad 501401when i check the tracking number there show they received the package but when i ask to him he don't received any package please can you send me proof who received the package details as soon as possible. Thank you.
                                +3 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                I am nirmala I have order the saree in blue dart but saree is diferent clour and saree is not good quality very bad worst saree plz refund the my amount
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                                  A
                                  Anoop V
                                  from Mumbai, Maharashtra
                                  Mar 14, 2018
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                                  package undelivered

                                  Address: Mumbai City, Maharashtra
                                  Website: www.bluedart.com/index.html

                                  We have been expecting a courier, which the customer care is not confirming any possible date of delivery, even after multiple call attempts. Every call, customer care person says it will be delivered "tomorrow" & status is as "unlocatable"

                                  The bill has 2 phone numbers, one mobile & one landline & we havent received any calls. Please do the needful.

                                  Waybill No : [protected]
                                  Blue Dart Customer care number...
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                                  H
                                  hemhemi
                                  from Ahmedabad, Gujarat
                                  Mar 14, 2018
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                                  Address: 380058

                                  Date :[protected]

                                  Today we have received on our 17, prakurti bunglows, sector-f, sterling city, bopal, ahmedabad. Our courier was caring very important documents form bank i. E letter of credit, your courier boy has not given us and the reason for not giving is we were not having cheque we insisted him that we will pay you cash but he denied to do so, this thing is not at all fare it was very urgent document. As our office register address is of our directors residence having cheque book over there is not possible. So request you to kindly look in to this matter seriously.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  सर जब कूरियर बॉय मेरा पार्सल लेकर मेरे एड्रेस पर आया तो मैं बाहर गया हुआ था इशलिये मैं अपना पार्सल प्राप्त नहीं कर पाया कृपया मेरा पार्सल मुझे वापस भेजने की कृपा करें
                                  धन्यवाद
                                  मो० जुबेर अंसारी
                                  पता- कुर्मांचल नगर डेलापीर रोड बरेली
                                  मोबाइल नंबर [protected]

                                  courier boy has not given us courier - Comment #3040106 - Image #0
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                                    D
                                    Digvijay maurya
                                    from Mumbai, Maharashtra
                                    Mar 14, 2018
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                                    Address: Udham Singh Nagar, Uttarakhand, 263151

                                    I have applied for pan card one month before. I got only one massage regarding to delivery by blue dart till 24/2/2018. But my courier is not delivered yet. Neither the delivery boy contact me nor he delivered my courier, please take a serious action regarding to my courier.
                                    Awb no.- [protected]
                                    Reference no :[protected]
                                    Pickup date : 15 february 2018
                                    From : mumbai
                                    To : rudrapur
                                    Status: returned to origin at shipper’s request

                                    New waybill no : [protected]
                                    New reference no : 074 – [protected]
                                    Pickup date : 06 march 2018
                                    From : rudrapur
                                    To : mumbai
                                    Status : shipment delivered
                                    Date of delivery : 08 march 2018
                                    Time of delivery : 11:01
                                    Recipient : co nsdl rto shipm
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      C
                                      Chakkaravathi C
                                      from Virudunagar, Tamil Nadu
                                      Mar 14, 2018
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                                      Address: 624001

                                      11th march i have received message from SBI for my card sent through Blue Dart with Ref No.EV[protected]. Than yesterday(13.03.18), i have check the status online its shows "Out for delivery" but i can't received. Today(14.03.18) I have check the same it shows "Unable to identify the location". But please today morning my colleague received his courier from Blue Dart. But your people not deliver my package. Than i called to your customer care they have told today afternoon before 3PM you will received the courier like that. Still i didn't received the same. i get delivery person contact no from your one of courier office in dindigul, he also not pick a call.
                                      Hence, i request you to kindly arrange the deliver the same by tomorrow without fail.
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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