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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 327

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G
Gullapally Sravan
from Rayachoti, Andhra Pradesh
Mar 24, 2018
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Address: 500040
Website: Indian consumer complaints

Actually my credit card was dispatched on 22/03/2018, and when i'm tracking my consignment it's showing address is incorrect. How it can possible because my registerd address is same and my mobile number is [protected] with out any call or visit how they say it's incorrect of my address 44-6, hanuman nagar moulali, 500040. Consignment no [protected].
Blue Dart Express customer support has been notified about the posted complaint.
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    E
    Ejaztony
    from North Lakhimpur, Assam
    Mar 23, 2018
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    Address: Kolkata, West Bengal, 700019

    Respected sir i was suppose to get a very important document in my residential address through blue dart and as the standardised system they should call me before reaching my address or maybe after reaching but they did not call me or ask me my adress infact they went to the wrong address and returned the parcel back to blue dart saying that the address dint match how can be they so irresponsible now i shall never suggest anyone to use blue dart courier my waybill number is [protected]
    Reference no is[protected]
    My name is ejaz siraz and adress is 5/10d rifle range road kolkata 700019
    It was a very important document for me and i shall file a police case against your company how could you make such a blunder
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Abhipqr
      from New Delhi, Delhi
      Mar 23, 2018
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      Credit card was dispatched on 19th march 2018 and i did not receive till yet.
      I am unhappy inform to you that blue dart delivery person did not tried to reach me at my contact numbers and i did not receive any call or miss call till this complaint, so how they can say, have been tried reaching to me.
      I have also touch with your customer care but that service really horrible. All customer care executive are totally duffer. They don't know how to guide anyone. They have unethical behavior and they are so illiterate. They was arguing that delivery boys called and you have spoke. Very bad and horrible services of blue dart. I am available on address and call both so what showing on blue dart portal tracking system. Please stop this service all over india.
      Blue Dart Express customer support has been notified about the posted complaint.
      My credit card has been dispatched on 24/10/2018. But Bluedart says consignee adress is unlocatable, atleast no one called me regarding this. Worst service and no proper customer care also.

      Don't know whom to complaint.
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        S
        Samuel Raju Sudhakar
        from Visakhapatnam, Andhra Pradesh
        Mar 23, 2018
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        Address: Indore, Madhya Pradesh, 452016

        I have received a welcome kit from kotak securities with awb no.[protected]. My address 8/101, shivalik, kalindi mid town, byepass road, devguradiya, indore 452016.
        It was scheduled to be delivered yesterday. No one turned up but it was updated in your tracking system that it was not delivered as the door was locked.in fact we were at home and no one came. Again today we waited for the delivery to happen but no one came.
        Your delivery boys are so unprofessional and derilect. How can they say door lock when they never visited our home? I find dtdc a much better courier. Taking this matter to kotak also so that they need to rethink on giving bluedart work in future.
        I will receive a call from your office tomorrow asking me to collect the parcel from your office. This has happened once already few days back.
        Can you look into this and get back to me by tomorrow morning. My number [protected].
        Samuel sudhakar
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          Md Rahim Khan
          from Kishanganj, West Bengal
          Mar 23, 2018
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          Address: Ranchi, Jharkhand, 834001
          Website: www.bluedart.com

          I ordered a product from paytm through blue dart. Yesterday i checked the status of my consignment out for delivery after few minutes it shows consignee's address incomplete/landmark needed. I checked the status today to know where it is then i saw "undelivered shipment held at location" and i went to blue dart delivery office in ranchi today[protected]. They refused to deliver my consignment no awb [protected] and usage of abusive language by the courier delivery executive of blue dart ranchi.

          I am not able to understand why the guys are not delivering on my address which is not rural area...
          My contact no. - [protected], [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            V
            vipinpillai7968
            from Mumbai, Maharashtra
            Mar 23, 2018
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            Address: Mumbai City, Maharashtra, 400004
            Website: www.bluedart.com

            To blue dart

            This is regarding refusal of delivering my consignment no awb-[protected] and usage of abusive language by the courier delivery executive of blue dart.

            The executive called on phone for delivering the credit card. He fixed up the time 10.39. Am and then arrived at 3.33 pm

            Finally, the person came with the delivery package and used abusive language on my phone that if you come late by 1 min i will return the parcel

            He even said that the courier will not be delivered and what so ever action i want to take i may do that and now in no body can get that parcel delivered at my address.

            If this blue dart employees will do... Then i don't think that anybody will be interested in getting services from blue dart.

            I am sorry to say with this experience i will never ever use blue dart services.
            Blue Dart Express customer support has been notified about the posted complaint.
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              T
              tusamar
              from Silchar, Assam
              Jan 23, 2019
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              Address: Jind, Haryana, 126102

              Hii sir/madam Mera shipment muje nahi Mila h Lekin delivered dikha Raha way bill no- [protected] and my contact no- Joginder Singh and mob no-[protected] plz contact me now sir pls block this site jis se age koi cheat na ho sake aur Jo mera amount kata h Rs 8499 /- use wapis karwane ki karpa kare aur aisi site ke khilaf salakat karwai ki jaye taki age aisi presani na ho
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                asgarrz740
                from Delhi, Delhi
                Mar 23, 2018
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                Address: Solan, Himachal Pradesh, 173205

                Sir, yesterday i had received a call from [protected] (A blue dart courier boy) at 1444 hours for picking my consignment (Icici credit card) at that time he was at my company premises but sitting in another office so i told i am there in canteen which is just basement of that building so i request to give my consigment at my place he replied currently i am busy and will come when as i free.

                But he again call me 1502 hours and using bad language and said kindly collect your consignment from another place (Main gate of premises). While i was go there to pickup none was there, i dialed that number many times but he did not receive my phone.

                And in evening i received a message from blue dart that were unable to deliver shipment from icici bank.

                Call details are attaching for your further reference please.

                Kindly take necessary action please.

                Name: asgar raza
                Shipment number: awb[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Sir/madam I am paying money for the delivery, still the delivery guy tells me to walk almost 1 km to collect my order ... Why? I am a hostler and reside in hostel out of the campus nearly 1 km from the campus itself ... What do I pay delivery charges for ????
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                  R
                  Rajeev5171
                  from Dehra Dun, Uttarakhand
                  Mar 22, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  I registered a company prdairy products pvt. Ltd. And i got a message from nsdl with awb no. [protected] for the delivery of my pan card through blue dart. Checed the status to know where it is then i saw "undelivered shipment held at location" and i also talked on customer care they told me that we can hold it for today n you can take it from our office which is 18 k. M away (Sector 81, noida) from my address (Rozayakubpur, greater noida west, near cherry county). I am not able to understand why the guys are not delivering on my address which is not rural area.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Sudheesh Puthalath
                    from Solan, Himachal Pradesh
                    Mar 22, 2018
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                    Address: Ernakulam, Kerala, 682024

                    Since i was leave in the company from 10th to 15th so i wasnt able to receive my credit card after my leave i cameback and contacted blue dart an executive told me he will deliver it in my office by 19th then again no contact today i went to office to collect my creditcard he says it had been returned back so i kindly request u to take action regarding this serious issue and do the need as early as possible.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      dpkseawoods
                      from Mumbai, Maharashtra
                      Mar 22, 2018
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                      Address: Mumbai City, Maharashtra, 400706

                      We are registering this complaint regarding the pick up boy. We have booked one courier through your logistics.
                      We have company showroom which is retail shop. And as a showroom all staff were busy with the customers so we told your staff to wait for 2 minutes as our staff was doing the process to dispatch the courier. But your staff behaviour was totally rude. Which is not suit your organisation.
                      His monile number is [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Awb [protected] is not received. No one called me further and no response.
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                        K
                        KKTarun
                        from Fazilka, Punjab
                        Mar 22, 2018
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                        Address: 147001

                        Airway bill no.[protected] has not been delivered with a message that address is incomplete. I have try to contact on toll free number but the way it was attended i am surprised that how you treat your customer. The word of executive was very arrogantly. He replied that you talk with samsung we are not responsible. He was not ready to talk and it was strange that i was on line but he has disconnected the phone.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Hi

                        Mera Naam Sagar Hai

                        Meri Complaint Hai Ki Bluedart Mera Courier Ghar Tak Deliver Nahi Kiya
                        Aur To Mere Address Ko Galat Daal Ke
                        Return Kar Diya 2 Baar Hua Hai Aisa Ek Baar Mera PAN Card Tha Ab Ebay Ka Order Tha.
                        Cheque book is not received from courier service and calling no response
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                          A
                          Abson
                          from Mumbai, Maharashtra
                          Mar 22, 2018
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                          Address: Mumbai City, Maharashtra, 400065

                          I didnt received my credit card on time. I did call customer care but calls were not getting connected. It got connected one time and it got disconnected. It is mention that it is a toll free number but it charged me apart from that it didn't get connected after that. I checked the tracking number on website and it was shown landmark needed. I have given each and every details. This forced me to visit the blue dart office and over there also I didnt get my credit card. The agent told me that it did not get delivered because you have not mention room no. I did mention 158 adarsh nagar, aarey milk colony goregaon east, Mumbai 400065. But the agent from the office told me it didn't get delivered because I should have mentioned room no 158 instead of just 158. The agent was good and help full. But the services are pathetic. The customer service number is shown toll free but it is chargeable apart from that the calls are not getting connected. While delivering the card they should have called me. If my number was not reachable than they should have messaged me. But they didn't even have me call. I am still waiting for my credit card. I am very frustrated. I want some one to call me right now on my number that is +91([protected]).
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            N
                            nada rahman
                            from Kotagiri, Tamil Nadu
                            Mar 22, 2018
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                            A parcel was sent from hyderabad to coimbatore on march 15th. Delivery was due on 18th march 2018. But it has not delivered. When tracked they are saying customer not available. But nobody had called to my number and there is no records with the security personnel about a parcel delivery person. Called the customer service several times and they assured it would deliver on those days and haven't yet delivered.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              RAKESH D C
                              from Puducherry, Puducherry
                              Mar 22, 2018
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                              Address: Chennai, Tamil Nadu, 600101
                              Website: 15366010424 -non delivery of cover sent to LOYOLA COLLEGE ,CHENNAI-34 for want of land mark

                              I am surprised to note that blue dart courier could not deliver a cover sent to loyola college by saying land mark is required.

                              It is shame on blue dart, when i had sent two covers

                              [protected] and
                              [protected] to different persons in the same college is delivered for professor and returned undelivered for another professor for want of land mark.

                              Also i had mentioned mobile numbers of both receiver and sendor, the blue dart has no courtesy in contacting contcting either of them

                              It is unfortunate that we continue to have association with bluedart. It is time to rethink and tie up of our sbi business with bluedart

                              Please respond
                              D. C. Rakesh
                              Asst vice president
                              [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                K
                                kioni2005
                                Mar 22, 2018
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                                Address: Bhopal, Madhya Pradesh
                                Website: www.mayaaromatic.in

                                I recently made a purchase from a supplier in india maya aromatics suppliers email address [protected]@gmail.com i have a dhl import account number and the supplier said that blue dart collected this order with tracking number [protected] but my dhl account did not register that this order was collected the supplier maya aromatics said a guy told him make the shipping to him and he will deal with the order. But that would be false and incorrect if the supplier is telling the truth then this needs investigating as now this case is esculating to a higher level my email address is [protected]@beaconoils.co. Uk i have also reported this to dhl in the uk please let me know what you find
                                Regards
                                David foster for beaconoils.co. Uk
                                The suppliers details is
                                Anubhav rusia
                                Maya aromatics,
                                Chhatarpur (Mp), india
                                Mob. +91-[protected]
                                Website - www.mayaaromatic.in
                                Blue Dart Express customer support has been notified about the posted complaint.
                                blue dart has had this package for over a week and why was it not shown on dhl tracking that it was collected a week ago? blue dart operatives are either not doing as they should and then holding my package without a reason being added to dhl tracking, i would be reprimanding someone if i was in charge, very shoddy and very suspect
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                                  Sag222
                                  from Kota, Rajasthan
                                  Mar 21, 2018
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                                  Address: Jodhpur, Rajasthan

                                  Yesterday my hdfc bank welcome kit are dispatch to my address but m not there than i was go to blue dart office & ask for my kit they directly told me ur address are shifted that wise we unable to dispatch there but yesterday when dileverd boy called me i was told only m not on there due to some personal work can i will recieve tomorrow than they was cut the call, now to today hez come to my address than they ask me my id thats ok but they ask my address proof by given to my company, i didnt understand why they ask than i was arranged to my company ids xerox and id xerox becoz urgent need to me otherwise, so please stop ur fake promises for best in service, right & fast to dileverd. I told a complain to hdfc also i dont want to receive any courier by bluedart.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Mar 21, 2018
                                  Updated by Sag222
                                  Below branch addrees- Branch Address: PLOT NO. 106, PART OF KHASRA NO. 86/75, BALAJI NAGAR, BASNI SILAWATAN, JODHPURRAJASTHAN 342012.
                                  Dileverd boy name- akshay
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                                    Sibikumar
                                    from Chennai, Tamil Nadu
                                    Mar 21, 2018
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                                    Address: Chennai, Tamil Nadu

                                    Hi my ICICI credit card has been dispatched on Friday (16th March) however it has not been delivered till date (21st March)

                                    I have contacted customer care 100 times and their response was like it will be Delivered today.

                                    For the past 3 days I have been checking MA shipment status - Consignee not available

                                    But I didn’t receive any call from delivery agent

                                    Worst ever service from Blue dart
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      srivastava143
                                      from Gurgaon, Haryana
                                      Mar 21, 2018
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                                      Address: Ghaziabad, Uttar Pradesh, 201001
                                      Website: www.bluedart.com

                                      Hi,
                                      i ordered a mobile phone to ZOOKR and i recieved a sms that my order has been given to Blue dart for delivery . two times i got sms that my order will be deliver shortly (that day ) but i didn't receive even i got a sms that my order has been cancelled bcz i demanded for open delivery but i didn't demanded . without any information or phone call my order has been cancelled two times without any reason .
                                      i have raised my complain to their toll free no . ([protected]) they don't have any talking sense that how to talk to the customers they talked me very rudely .

                                      blue dart is very respected company but this type of customer service is very fake face of the company .
                                      pathetic service...

                                      i am paying Rs. 200 to blue dart as a delivery charge so its my credibilty to know so i call your customer care ...
                                      but your CCE & delivery boys all are fake .

                                      pathetic pathetic pathetic ... services ..
                                      my tracking id is :- [protected]

                                      Best regards,
                                      **INDIAN**
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Mar 21, 2018
                                      Updated by srivastava143
                                      kindly resolve my issue asap
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                                        Venki23vish
                                        from Bengaluru, Karnataka
                                        Mar 21, 2018
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560004

                                        This company very bad service giving. pan delivery

                                        Pan card delivery give to only government post

                                        Government post giving good service but PVT service very bad why NSDL PAN choosing BLUE DART corrier service this company not deliver villages and towns service.

                                        I think select government service
                                        Improve Indian government (INDIAN POST SERVICE)
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Kindly provide us with your Acknowledgement number to check & resolve your grievance.
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