Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 327

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kavita9686
from Delhi, Delhi
Mar 19, 2018
Report
Copy

Address: Mumbai City, Maharashtra, 400067

Have missed important documents second time. Thanks to blue dart.

What kind of services you guys are providing! You don't bother to pick up a call and check with me that your courier is arrived and you are not at home so what is to be done? Why are you taking contact number of sender and receiver then?

Further, receipt you left at doorstep is also not providing name of sender! Why this from colom is inserted?

Who will bear the extra cost? I shall not suggest anyone to use your services henceforth as have faced lot of trouble to get important documents.
Blue Dart Express customer support has been notified about the posted complaint.
I had ordered a red beautiful kurti but the delivered parcel comprised of a netted transparent light pink saree . I am unable to contact them and I want my money back
My courier not recieved till yet and while I am checking the tracking it's showing delivery attempt but primises was closed and this address was open at any time even that guy was not called to me pls revert on this and details way bill no [protected]
Ref no [protected]
My phone no [protected]
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    ghotraenterprises
    from Jammu, Jammu and Kashmir
    Mar 19, 2018
    Report
    Copy

    Address: Kurukshetra, Haryana, 136128

    I am from ghotra enterprises having office address at 1st floor above agyakar clinic near pnb pehowa and i have not receive chaque book of icici bank having shipment no AWB[protected] and my chaque book retain by blue dart couurier.I have receive so many chaque book on same address many time so my kind request to deliever my chaque book on abovesaid address which is again send by icici bank.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhavana K Murthy
      from Bengaluru, Karnataka
      Mar 19, 2018
      Report
      Copy

      Address: Bangalore, Karnataka, 560032
      Website: Blue dart

      My courier from HDFC is sent to Mr. Sudhakar B, No. 202, 2nd floor, ambedkar medical college staff quarters, KG halli, shampura main road, Bangalore 43.

      My new address is No. S-1, second floor, Akash Kiran apartment, 1st B main road, near Shre Vani School, Ganganagar extension, Bangalore 560032

      Consignment no [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vinodkumar Pandey
        from Amli, Dadra and Nagar Haveli
        Mar 19, 2018
        Report
        Copy

        Address: 400060

        My consignment is showing as incorrect add, however from your courier i have received my many courier of other banks.
        Being one of your good customer i have called to resolve the same to your customer care.
        But inspite of listening to my problem and giving me solution, the lady on other side screaming and shouting on me.
        I am staff of a bank. I request you to kindly deliver kit if you wish u can ask for my id proof. Or i am ready to visit your branch.
        If you fail resolve the same, i will recommend my bank to change the courier for our deliverable.

        Pls call for any support on [protected]..
        Blue Dart Express customer support has been notified about the posted complaint.
        I would like to bring your kind notice that my docket no. AWB-[protected] is lying in your rudrapur branch for last 10 days . every day that update the status that shipment undelivered but nobody arrives to deliver this shipment. I have tried to contact them but no body is picking the phone.

        it is very worst experience with Blue dart courier.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kn_patel
          from Ahmedabad, Gujarat
          Mar 19, 2018
          Report
          Copy

          Address: Kutch, Gujarat, 370201

          My self kalpesh patel, before three day i inform blue dart office gandhidham to adress change and also submit online
          But i have not receive my courior
          Pls take a nessary action for urgent delivery due to bank related issue

          Dear hdfc bank credit card member, your credit card despatched on 14/03/2018 through blue dart courier awb - [protected] is pending for delivery.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mrityunjoy Ruidas
            from Kolkata, West Bengal
            Mar 19, 2018
            Report
            Copy

            Address: Kolkata, West Bengal, 700156

            Dear sir,
            My bluedart awb is [protected]. And error massage is "undelivered shipment held at location" why? It is my office address. I am giving you full address please contact with me and deliver my product as soon as possible. My address is - "5th floor, block-1b, dlf it/ites sez, action area-ii, new kolkata township, rajarhat, kolkata-700156". And my contact no is - [protected].
            Blue Dart Express customer support has been notified about the posted complaint.
            Hi my name prakash from coimbatore, i order paytm debit card the delivery also delayed and now the delivery guy went to the wrong location and he argued with me like that i had gave the incorrect location. Am completely not satisfied the way that he talk. And even after that he got away and DIDN.T DELIVERED my card.
            His mobile#[protected].
            Product not receive address please send me address bill no [protected] delivery boy not respond delivery boy no [protected] My paytam card protecd
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manoj Kumar Muzaffarpur
              from Dimapur, Assam
              Mar 19, 2018
              Report
              Copy

              Address: 842001

              Blue dart express ltd courier vide airway bill no. [protected],
              Name-manoj kumar
              S/o - sri yougendra prasad (Bihar university)
              Office address - civil court campus, near - post office international shochalay,
              Ideal photo state, pin code-842001
              Home address - new colony balughat road no.-03
              Mobile-[protected]
              Mobile-[protected]
              [protected]@gmail.com
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohan Chander Pandey
                from Nagram, Uttar Pradesh
                Mar 18, 2018
                Report
                Copy

                Date[protected] at 08.56 a. M., m. No. [protected],
                On[protected] i have received hdfc credit card through blue dart delivery boy. He demanded rs.20/- for conveyance charges from all peoples whose credit cards delivered by him at gate no.01 of gc crpf campus, phaphamau, allahabad and also threat me, if i am not paid, he return the credit card to company. Reqst take appropriate action against him for taking money from wrong way. Audio also available but not supported.
                +2 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                I haven't received the bluedart courier
                Plz find out the courier, nd inform me.

                unauthorized credit card charges - Comment #3043733 - Image #0
                unauthorized credit card charges - Comment #3043733 - Image #1
                Sir,
                I am available Monday to Saturday Fix 9AM to 8PM
                But. Your employees wrong feedback sumit to you
                I am from navi mumbai
                I didnt received delivery of my debit card,
                Add: room no:-1, house no-0165, near ranjan devi mandir Sec-19, koparkhairane,
                Navimumbai -400709
                " Kindly deliver urgent"
                THANK YOU.


                {KRISHNA PATEKAR}
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rajat.batra
                  from Patna, Bihar
                  Mar 18, 2018
                  Report
                  Copy

                  Address: Udham Singh Nagar, Uttarakhand

                  If bluedart is booking parcel to deliver at one city you can't just leave it at another city which is approx 70 km away from the delivery address. My awb number is [protected]. This parcel contains important documents and if it is not delivered then i had to suffer a lot.in my case neither nsdl which is the shipper nor the district treasury office nainital which is the receiver has no interest in the parcel if it gets delivered or not but this parcel contains pran kit which will be handed over to me by district treasury office nainital.
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ramnathg
                    from Port Blair, Andaman and Nicobar Islands
                    Mar 17, 2018
                    Report
                    Copy

                    Address: Howrah, West Bengal, 711106

                    My AWB No. [protected]
                    was sent from Goa - 403006
                    to my home at Howrah - 711106.
                    The person who came to deliver the
                    4x3x4 cubeic inch packet called me from his mobile no.[protected] and asked me to go where he was to collect the item.
                    The delivery person said that my house number was not mentioned on the pack. Though from the enclosed picture it can be seen that he was telling a lie.
                    When I again gave him my full address and requested him to come to my address he uttered his inconvenience in unacceptable language.
                    Then he came near my house but remained seated on his two wheeler ordered in a very rude manner to come out of the house and carry the goods.
                    When I insisted that he should at least get down from the bike to give the product to me, he threatened me that he won't delever the product.
                    I demand a proper follow-up and apology from the concerned company - The Blue Dart Express.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Reference no:[protected]
                    Waybill no:[protected]
                    Waiting over a month need my shipment tomorrow please arrange it soon

                    very insulting and unethical behavior by the delivery person - Comment #3043589 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Steve0220
                      from Morjim, Goa
                      Mar 17, 2018
                      Report
                      Copy

                      Address: Bhiwani, Haryana, 127020

                      Purchased a product from mi store on prepaid as it was about to deliver by bluedart but later it showed delivered since i haven't received call nor the product. I need clear details whom it was delivered and need courier boys details, mail me back i'll provide you the order id and tracking number. It's ridiculous since dlvry boy was supposed to call, not at all satisfied by package handling. Need serious response
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nikil Patel
                        from Delhi, Delhi
                        Mar 17, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110076
                        Website: Blue dart

                        Dear team blue dart,

                        Greeting of the day,

                        I nikil kumar patel, visited to your office with identity proof regarding my shipment [protected] delivery but the person handling all the things related to delivery misbehave and denied to give shipment and said that your address have been changed, we are still resided at old address at 1 days ago he posted on the tracking details consignee not available but atual thing is my brother in law is their and i am in the office, that tym he talked to me and said that i'd card is needed so i delivered shipment tommorow.

                        Even a shipment related to idfc bank already delivered one day ago of the above shipment that shipment no is [protected].

                        For your ref i am attaching consignment detail please do the needful, if delivery is not done then i go for legal proceedings.

                        Thanks

                        Nikil kumar patel

                        [protected]
                        +2 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chandni Gautam Sehgal
                          from Samalkha, Haryana
                          Mar 17, 2018
                          Report
                          Copy

                          Address: Rohtak, Haryana, 124001
                          Website: Queenget. Com

                          This return reason is simply unacceptable and represents all-around bad business practices. Your product descriptions—online or in print—is wrong. Here are some examples of reason codes that initiate a chargeback due to products not matching available descriptions:please refund my money. My order kurti but u give dupatta.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankit Tulsi
                            from Noida, Uttar Pradesh
                            Mar 17, 2018
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110015
                            Website: www.bluedart.com

                            Dear team,

                            I am writing this mail to address a major concern for us and a cheating behavior at the end of bluedart.

                            On noticing the february bluedart invoice it was found that multiple shipments sent by our company had incorrect weight entered and billed to us. The list of such shipments was shared on mail for which we received a response from your team with the dimensions of the shipments.

                            We expected a more concrete revert as to why the dimensions and weight are being incorrectly charged. On not receiving a response for almost 10-12 days we tried contacting mr amit maheshwari and mr sanjay.

                            On speaking to mr amit maheshwari he told that he would like us to invite to one of the warehouses of bluedart and explain the process of charging weight.
                            I told him clearly that we are aware of the process but the weight entered is completely incorrect. With that he also told that he is from the credit department and he will not able to help us so i shall contact mr sanjay for this.

                            My staff recently received a mail from mr sanjay in respect to the same issue stating that he would also like to invite us to the rama road bluedart warehouse and teach us how weight is charged.

                            On personally calling mr sanjay, there were certain statements made by him, that brought me to shock:

                            1) while i told him to check why the shipments sent by me a day earlier as well were charged incorrectly, he started to explain me how to pack the shipments and how to put on tape on them. (It is funny how a 5 kg shipment can become a 22 kg shipment with putting extra tape on it.) i told him to give me an explanation for the incorrect weight and he continued to teach me how to put tape and how to pack our shipments which we have been packing since 4 years.

                            2) on putting pressure on mr sanjay to prove me the weight of only 2 shipment charged to me incorrectly so that we can clarify that whatever we are saying is on utmost faith. He asked his colleague the cod amount of the particular shipment and said that since this shipment is for 27500 as the cod amount, the weight of the shipment can be 22 kg.
                            This infuriated me even more since the cod amount is not a criteria for entering the weight of a shipment.
                            My staff had earlier noted the same in the billing as well, the shipments which had a higher cod amount but same weight as the other shipments, were charged more weight.
                            We had ignored this because we expected bluedart to be more professional and honest in the billing process.

                            3) the next statement made by mr sanjay was goundbreaking and it was the most infuriating for a customer of all other statements.
                            He told his colleague while i was on hold on his call that he shall put shipments for central vision with weight more that 5 kg on hold if they see one.
                            I hope as person is all senses i understand what he trying to do.
                            First bluedart will put incorrect weight on one of my shipments and then my customer will suffer delayed delivery because of bluedart's greed and error in the billing process?

                            I addressed the same to you as well mr ajay over the phone and told that something like this is happening.
                            But it was found today that 12 of the shipments sent by me yesterday were put on hold and my customers will suffer delayed delivery for those shipments.

                            I expect honest and clear people to give me a revert in bluedart.
                            I will appreciate to get in touch with sensible people only and get it resolved for me.

                            This has infuriated me to the core and i am no more interested in using bluedart services.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jeanson
                              from Bengaluru, Karnataka
                              Mar 17, 2018
                              Report
                              Copy

                              Address: Dakshina Kannada, Karnataka, 575011

                              My blood sample reports sent by m/s thyrocare vide awb [protected] have not been delivered and updated as delivered by bluedart. This raised the serious question of integrity of bluedart. Also if the blood sample reports are delivered to wrong person it is a serious breach of privacy and legal action is unavoidable. Also it is to be noted that, the blue dart attavar office to be specific is not doing it for the first time. The same thing had happened with my icic insurance policy, which has been delivered to wrong person.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manoj Kumar Muzaffarpur Bihar
                                from Darbhanga, Bihar
                                Mar 17, 2018
                                Report
                                Copy

                                Address: 842001

                                Blue dart express ltd courier vide airway bill no. [protected]

                                Name - manoj kumar
                                S/o-sri yogendra prasad
                                Pan number-ayipk7798m
                                Office address - muzaffarpur civil court campus, near-post office, ideal photo state.
                                Home address - new colony balughat, road no.-03, muzaffarpur, bihar, pin code-842001, mobile - [protected] or [protected].
                                Email - [protected]@gmail.com
                                Pan card office address par argent delivery kare.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Mar 17, 2018
                                Updated by Manoj Kumar Muzaffarpur Bihar
                                Blue Dart Express — pan card argent delivery kare office address

                                1 Review
                                Manoj Kumar Muzaffarpur Bihar on Mar 17, 2018 Mark as Resolved
                                Waybill: [protected]

                                Blue Dart Express Ltd courier vide airway bill no. [protected]

                                NAME- MANOJ KUMAR
                                S/O-SRI YOGENDRA PRASAD
                                PAN NUMBER-AYIPK7798M
                                OFFICE ADDRESS- MUZAFFARPUR CIVIL COURT CAMPUS, NEAR-POST OFFICE, IDEAL PHOTO STATE.
                                HOME ADDRESS- NEW COLONY BALUGHAT, ROAD NO.-03, MUZAFFARPUR, BIHAR, PIN CODE-842001, MOBILE- [protected] OR [protected].
                                EMAIL - [protected]@gmail.com
                                pan card office address par argent delivery kare.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prasanna5859
                                  from Tiruvannamalai, Tamil Nadu
                                  Mar 17, 2018
                                  Report
                                  Copy

                                  Address: Salem, Tamil Nadu, 636006

                                  My tracking no [protected] please change my shipment address to 92/ 29 c1 parasakthi nagar dadagaatti salem -636006 but my old address is 11/ 9 hospital street gugai salem - 636006. I have changed my address so please deliver to dadagapatti address for any clarification please call [protected] (Or) [protected]. So, i kindly request you to change my shipping address.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajkumar Lokhande
                                    from Delhi, Delhi
                                    Mar 16, 2018
                                    Report
                                    Copy

                                    Address: Betul, Madhya Pradesh

                                    A courer no. [protected] send by bajaj allianze ltd.in may name - and address mrs. Bhawna lokhande, w/o rajkumar lokhande' mahaveer ward, near ayurvedic hospital, tikari betul (M. P.) 460001 — not delavered to me. Blue dart courier betul office and it retured to sender. On contact your office it is informed me mobile number not available on eneloup, that reason your dak returned on dt. 16.03.2018. It is inform you my above address is truley correct. No any person contact to me for delever the dake.
                                    It is requested to you please delever the my above courier envloup my mobile no. Is [protected]. Not send to sender.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    This is second time i experienced bad delivery process. The delivery person not co-operate properly and not even communicate.this creating big inconvinience to customer.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      poorservices
                                      from Patiala, Punjab
                                      Mar 16, 2018
                                      Report
                                      Copy

                                      Address: 140506

                                      Dear Team,

                                      This is complain regarding I had order one leather wallet form payback team on 6 march havinf AWB:[protected] .But same has been undelevired .

                                      No one from your company called to me I called the vendor payback from where i book my order they told me collect from bluedart office zirakpur.

                                      only address given to me which is not traceable no contact no given.Blue dart is one of leading service provided in INDIA but its really poor customer approach .If same is not in yor delivery area why you take the delievery this is really harassment of customer

                                      i want my courier deliverd or provide me contact no whom I CONTACT
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kepthenseng Mengte
                                        from Kolkata, West Bengal
                                        Mar 16, 2018
                                        Report
                                        Copy

                                        Dear sir/madam
                                        I would like to give a clearer address for the product bearing awb no [protected] as it was not clear enough.
                                        So, the current given address is
                                        Mung hangzo
                                        Sandipan ghosh, 1st floor, flat 1a
                                        Pghs road, jadavpur
                                        Kolkata, 700032.
                                        And i want to update/change it to
                                        Mung hangzo
                                        39/1/3
                                        1st floor, flat 1a
                                        Pghs road, jadavpur
                                        Kolkata, 700032.
                                        Thank you.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit