Blue Dart Express Complaints & Reviews

This return reason is simply unacceptable and represents all-around bad business practices. Your product descriptions—online or in print—is wrong. Here are some examples of reason codes that initiate a chargeback due to products not matching available descriptions:please refund my money. My order kurti but u give dupatta.

Dear team,

I am writing this mail to address a major concern for us and a cheating behavior at the end of bluedart.

On noticing the february bluedart invoice it was found that multiple shipments sent by our company had incorrect weight entered and billed to us. The list of such shipments was shared on mail for which we received a response from your team with the dimensions of the shipments.

We expected a more concrete revert as to why the dimensions and weight are being incorrectly charged. On not receiving a response for almost 10-12 days we tried contacting mr amit maheshwari and mr sanjay.

On speaking to mr amit maheshwari he told that he would like us to invite to one of the warehouses of bluedart and explain the process of charging weight.
I told him clearly that we are aware of the process but the weight entered is completely incorrect. With that he also told that he is from the credit department and he will not able to help us so i shall contact mr sanjay for this.

My staff recently received a mail from mr sanjay in respect to the same issue stating that he would also like to invite us to the rama road bluedart warehouse and teach us how weight is charged.

On personally calling mr sanjay, there were certain statements made by him, that brought me to shock:

1) while i told him to check why the shipments sent by me a day earlier as well were charged incorrectly, he started to explain me how to pack the shipments and how to put on tape on them. (It is funny how a 5 kg shipment can become a 22 kg shipment with putting extra tape on it.) i told him to give me an explanation for the incorrect weight and he continued to teach me how to put tape and how to pack our shipments which we have been packing since 4 years.

2) on putting pressure on mr sanjay to prove me the weight of only 2 shipment charged to me incorrectly so that we can clarify that whatever we are saying is on utmost faith. He asked his colleague the cod amount of the particular shipment and said that since this shipment is for 27500 as the cod amount, the weight of the shipment can be 22 kg.
This infuriated me even more since the cod amount is not a criteria for entering the weight of a shipment.
My staff had earlier noted the same in the billing as well, the shipments which had a higher cod amount but same weight as the other shipments, were charged more weight.
We had ignored this because we expected bluedart to be more professional and honest in the billing process.

3) the next statement made by mr sanjay was goundbreaking and it was the most infuriating for a customer of all other statements.
He told his colleague while i was on hold on his call that he shall put shipments for central vision with weight more that 5 kg on hold if they see one.
I hope as person is all senses i understand what he trying to do.
First bluedart will put incorrect weight on one of my shipments and then my customer will suffer delayed delivery because of bluedart's greed and error in the billing process?

I addressed the same to you as well mr ajay over the phone and told that something like this is happening.
But it was found today that 12 of the shipments sent by me yesterday were put on hold and my customers will suffer delayed delivery for those shipments.

I expect honest and clear people to give me a revert in bluedart.
I will appreciate to get in touch with sensible people only and get it resolved for me.

This has infuriated me to the core and i am no more interested in using bluedart services.

My blood sample reports sent by m/s thyrocare vide awb [protected] have not been delivered and updated as delivered by bluedart. This raised the serious question of integrity of bluedart. Also if the blood sample reports are delivered to wrong person it is a serious breach of privacy and legal action is unavoidable. Also it is to be noted that, the blue dart attavar office to be specific is not doing it for the first time. The same thing had happened with my icic insurance policy, which has been delivered to wrong person.

Blue dart express ltd courier vide airway bill no. [protected]

Name - manoj kumar
S/o-sri yogendra prasad
Pan number-ayipk7798m
Office address - muzaffarpur civil court campus, near-post office, ideal photo state.
Home address - new colony balughat, road no.-03, muzaffarpur, bihar, pin code-842001, mobile - [protected] or [protected].
Email - [protected]@gmail.com
Pan card office address par argent delivery kare.

My tracking no [protected] please change my shipment address to 92/ 29 c1 parasakthi nagar dadagaatti salem -636006 but my old address is 11/ 9 hospital street gugai salem - 636006. I have changed my address so please deliver to dadagapatti address for any clarification please call [protected] (Or) [protected]. So, i kindly request you to change my shipping address.

A courer no. [protected] send by bajaj allianze ltd.in may name - and address mrs. Bhawna lokhande, w/o rajkumar lokhande' mahaveer ward, near ayurvedic hospital, tikari betul (M. P.) 460001 — not delavered to me. Blue dart courier betul office and it retured to sender. On contact your office it is informed me mobile number not available on eneloup, that reason your dak returned on dt. 16.03.2018. It is inform you my above address is truley correct. No any person contact to me for delever the dake.
It is requested to you please delever the my above courier envloup my mobile no. Is [protected]. Not send to sender.

Dear Team,

This is complain regarding I had order one leather wallet form payback team on 6 march havinf AWB:[protected] .But same has been undelevired .

No one from your company called to me I called the vendor payback from where i book my order they told me collect from bluedart office zirakpur.

only address given to me which is not traceable no contact no given.Blue dart is one of leading service provided in INDIA but its really poor customer approach .If same is not in yor delivery area why you take the delievery this is really harassment of customer

i want my courier deliverd or provide me contact no whom I CONTACT

Dear sir/madam
I would like to give a clearer address for the product bearing awb no [protected] as it was not clear enough.
So, the current given address is
Mung hangzo
Sandipan ghosh, 1st floor, flat 1a
Pghs road, jadavpur
Kolkata, 700032.
And i want to update/change it to
Mung hangzo
39/1/3
1st floor, flat 1a
Pghs road, jadavpur
Kolkata, 700032.
Thank you.

Your order from paytm bank with blue dart awb# [protected] is undelivered as premise closed. I had calld and informed to custmr care 2 times on 16th march 2018 to give call before cuming i also didn't left for the day waited not even got the call and what the f* msg stating premise closed. Again cald cc dey teling it will b delivered on 17th but y..? I just waisted my day again same i have to do.

Dear blue dart

Really worst services provided by you
Your representative call me regarding my courier
Representative told where r u
I say i am in hospital with my parents
He told me wen u reach home plz call me
I call many times to the representative
He didn't receive my call
I have also told representative many times u didn't delivered my courier nw i will change my address
I will change office & home address as well
He told me no issue but u live in this address
I told yes
Many times i call representative regarding my courier
Also send many msg
But he didn't rply
I have very urgent work in office
Really worst service
I have also recorded telephonic conversation in my phone
And i will also send u msg screen shot
Really worst service provided by blue dart
I am working in loreal it's my traveling job
First thing

After some time i have also call to personal banker (Hdfc)
And also share the blue dart person no
But representative didn't receive any call
Second thing wen i search status of my courier
Tracking showing me person didn't leave this address
Really worst & worst service

I[censored] didn't delivered my courier due to any reason
Why u call me
Without reach my home u decided m not leaving at home
U call me 11:18am frm jhandewali
U told me ur location
After 3 min u updated m not leaving at this address

I am working in corporate i will share the feedback in the office
Really worst service
We didn't want that kind of service

Worst service
Worst service
Blue dart worst service
Really fraud

My awb no -[protected]

Regards
Bahar alam
Mob-[protected]

I am saranya from chennai. This is to bring to your kind attention that, one of the seller has sent me the parcel via bluedart from koramangla. And for proof he just sent a picture.in that there wasn't any consignment number. We could find only a number ([protected]) below the barcode. Hence we couldn't track. So i request you help me in this regard. Please find the attachment below.
My contact number [protected]

I'm
Shiv dutt pachauri
My order send by your company since 28 feb 18. Now i don't have any information about my courier. Pls send my courier on my addrass below in & my way bill no and reference no.

My way bill no [protected]reference no : 074 - [protected]
My order is not received on my addrass
Addrads : foundry nagar depot agra
Landmark : idgaha depot jagnair road
Pin code 282001
Mob [protected]
Alternative mob [protected]

Hi,
I was supposed to get my parcel on 06 march, today is 15 march and still waiting for it. I have been calling on their customer care number #[protected] from last 6 days and everyday i m getting this reply - "sir, you will receive today only".
Very poor service and totally disappointed.
Look like their customer care has no coordination with the warehouse /delivery office and vice versa.

Awb#[protected].

Pls see if you can help.

It was an application form package was send through blue dart courier. I was expecting on 13 march 2018. It did not arrive on time and when i checked on 15th march 2018, the tracking was amazingly displaying wrong information. Refer to the attachment.

Fyi.. I never received a call and my family was at home all the time as we had some guests in our apartment.

Blue dart should take action not to hampering customer & reputation.

Respected concern,

I have applied for pan card with ack no [[protected] ]. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

Your pan card has been dispatched on 27 feb 2018 by blue dart express ltd courier vide airway bill no. [[protected]], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09 march 2018.

Immediately with the given airway bill number i checked at buledart office to track out my status, but they have returned to nsdl rtos already on 13 march 2018. There was no call from blue dart express till date and no one came at my door from blue dart even. Inspite, they replied that we do no have sufficient staff for delivery.
I also want to clear that the average distance from blue dart office to my address is just 1.5 - 2.0 kms

Also, i contacted on their office number [protected] but the phone is never received.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: [[[protected]]
Alotted pan no: aavts0449n

I sent a tv with blu dart courier on may 2nd to hyderabad vulcanqc vulcan express pvt ltd door no 3-3/4 survey no 195 198 village kandlakoya mandal medchal district rangareddy hyderabad 501401when i check the tracking number there show they received the package but when i ask to him he don't received any package please can you send me proof who received the package details as soon as possible. Thank you.

We have been expecting a courier, which the customer care is not confirming any possible date of delivery, even after multiple call attempts. Every call, customer care person says it will be delivered "tomorrow" & status is as "unlocatable"

The bill has 2 phone numbers, one mobile & one landline & we havent received any calls. Please do the needful.

Waybill No : [protected]
Blue Dart Customer care number...

Date :[protected]

Today we have received on our 17, prakurti bunglows, sector-f, sterling city, bopal, ahmedabad. Our courier was caring very important documents form bank i. E letter of credit, your courier boy has not given us and the reason for not giving is we were not having cheque we insisted him that we will pay you cash but he denied to do so, this thing is not at all fare it was very urgent document. As our office register address is of our directors residence having cheque book over there is not possible. So request you to kindly look in to this matter seriously.

I have applied for pan card one month before. I got only one massage regarding to delivery by blue dart till 24/2/2018. But my courier is not delivered yet. Neither the delivery boy contact me nor he delivered my courier, please take a serious action regarding to my courier.
Awb no.- [protected]
Reference no :[protected]
Pickup date : 15 february 2018
From : mumbai
To : rudrapur
Status: returned to origin at shipper’s request

New waybill no : [protected]
New reference no : 074 – [protected]
Pickup date : 06 march 2018
From : rudrapur
To : mumbai
Status : shipment delivered
Date of delivery : 08 march 2018
Time of delivery : 11:01
Recipient : co nsdl rto shipm

11th march i have received message from SBI for my card sent through Blue Dart with Ref No.EV[protected]. Than yesterday(13.03.18), i have check the status online its shows "Out for delivery" but i can't received. Today(14.03.18) I have check the same it shows "Unable to identify the location". But please today morning my colleague received his courier from Blue Dart. But your people not deliver my package. Than i called to your customer care they have told today afternoon before 3PM you will received the courier like that. Still i didn't received the same. i get delivery person contact no from your one of courier office in dindigul, he also not pick a call.
Hence, i request you to kindly arrange the deliver the same by tomorrow without fail.