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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Feb 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 328

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S
Syed Kabeer
from Hyderabad, Telangana
Mar 21, 2018
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Address: Hyderabad, Andhra Pradesh, 500032

Dear Sir / Madam,
I am waiting for my credit card more than one week, but Your people did n't delivered & no phone calls. Last 5 days i followed Bluedart customer care peoples, but I did not get Solutions. Hyderabad - Gachibowli - Indira Nagar is main area, but your delivery people did n't found my location they are did n't try to any calls to customer, finally ready to return the parcel, what is this ????
For customer care number need to speek per min 2.40 Rs... This is good for one big level company, I am really Hurted. Thanks for your good service keep it up.

Very Very Very Very Very Very Worst...

WB - [protected]
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    P
    pccraju7
    from Mumbai, Maharashtra
    Mar 21, 2018
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    Address: Palakkad, Kerala, 678006

    Dear sir the courier boy has not deliever the doc in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no : [protected] my WAY BILL NO [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      N
      neelre09
      from Bhubaneshwar, Odisha
      Mar 21, 2018
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      Regarding the subject consignment in blue dart kona warehouse hub as on 21 march 0710, it is seen that the consignment is lying in kona warehouse since 19 march 2018. Please send it to guwahati forthwith since it is a govt consignment and payment is to be done by 23 march else funds may have to be be surrendered.
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        Pankaj Rajkumari Upadhayay
        from Srinagar, Uttarakhand
        Mar 21, 2018
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        Address: 249407

        My pan card is supposed to received by 8th mar 2018, today i went to their office and receptionist told me that they had received 2000 pan cards at a time so they sent them back to nsdl.

        Now i want to know from blue dart what is their responsibility if they had received pan cards in a bulk lot, what they were supposed to do.

        If they cannot deliver bulk lots they should shut down their company asap.
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        Hi I am Bhargavi reddy
        Dress code:[protected]
        Ref#:, QAZWSX50324
        I had booked a lahenga -037 but I got some 2 pack of shalls which are use less please return my money or else give me the dress I have booked
        Please help mee please...
        Reply
        My order is not places it delayed 3 days please provide me Information
        Reply
        Item no deliver in communication address
        Reply
        I am yet to get the parcel, which is reached at balasore on 12.3.2018

        Nesco Utility, janu ganj remuna golia

        mob-[protected]/[protected]
        Reply
        Awb [protected]
        Showing redirected without any call to me.. also i m trying to call blue dart cuwtomer care an there is no reaponse.. ii am trying since 4hrs..

        Pls lookinto and arrange delivery

        Rrgards
        Reply
        Dear Pankaj,

        If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
        Reply
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          D
          dalalashu
          from Delhi, Delhi
          Mar 21, 2018
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          Hii, i have applied for my pan card last year but till now i have not received it and in the tracking status it is shown that the address was wrong but it is a correct and full address. And none of your delivery person called me. I have called many times to your branch office but didn't get any clear reply. I am facing problem from last 8-9 months due to your mistake.

          1. Pan number - cunpd3223m
          2. Name of holder - neha dalal
          3. Mobile no - [protected], [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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          The service is very bad and i need the parcel urgent no conatct number or details regardung shipment
          tracking number is AWB- [protected]
          Reply
          Our consignment no is [protected] it's very delay still we are not received,
          we are more then 10 times round your local office for receiving this document but they are not given proper response they are very casually, this very important documents so kindly look into this matter on urgently basis.
          Reply
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            J
            Junaidur rehman
            from Mumbai, Maharashtra
            Mar 20, 2018
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            Waybill no.[protected]
            Is address par check kijiye mere kitne shipment aate rehte he.
            Is baar delivery person mere address par aaya hi nahi or jhuta comment Dala diya (Prohibited Area-Entry Restricted For Delivery)yeh bohat hi galat baat he.
            Blue dart ka bohat bada Naam he ager aise delivery person rahe to Naam kharab hoga.
            Kindly action.
            Blue Dart Express customer support has been notified about the posted complaint.
            View replies
            Regarding the subject consignment in blue dart mahipalpur hub as on 21 march 0606, please send it to guwahati forthwith since it is a govt consignment and payment is to be done by 25 march else funds will be surrendered.
            Reply
            My courier is still not delivered to my after 10 days now i am legaly authorised to take the case in consumer court [protected]
            Reply
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              S
              Saurbh Malla
              from Mohali, Punjab
              Mar 20, 2018
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              Address: Allahabad, Uttar Pradesh, 211012

              This is my shipment number [protected]. I have been tracking my shipment since morning I’ve called hundred of times in Allahabad office but there was no response on telephone. I contacted blue Dart customer care about four times but every time I was convinced by saying that my shipment will be delivered by 3:30 PM then they said it will be delivered by 6:00 PM and now they’re saying that it will be delivered tomorrow. Now when I’m checking my shipment number it is saying that consignee not available. Where as I have not received any call from blue Dart . This kind of service will not lead you anywhere. This is the last time I’m using blue Dart and I won’t recommend it to anyone. Very unsatisfied with your services and especially allahabad branch is pathetic. Please change your staff. Thank you
              Your unsatisfied customer
              Saurbh mall
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Hlo sir or mdmd your staf very poor srvis givi thay cant drvry my hom addrs
              Reply
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                A
                [email protected]
                from Firozpur, Punjab
                Mar 20, 2018
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                Address: Panchkula, Haryana, 134112

                Dear bluedart team
                Pl confirm delivery status of given tracking i'd in the subject line as your status shows that item is undelivered due to non availability of the customer but nobody called me from your end on my no. I think your delivery boys are giving you wrong information. So my request you to deliver my item at the earliest. Also your status shows that pl provide landmark but it's clearly mentioned in the delivery address that it's near sky world school.
                Blue Dart Express customer support has been notified about the posted complaint.
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                I ordered shoes via Amazon, product was not up to the mark so I decided to return. No one came from bluedart office.they gave stupid reason that staff not available, also no one pickup the call and attend the customer query.
                Reply
                Hi,

                There was a delivery from Blue Dart of my card on 15th. OF March, and nobody came to deliver it but getting message like this that I was not available at home.This is all bull [censored] and they are fake in sending these messages nobody even attempted the delivery.

                Thanks,
                Majid
                Reply
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                  S
                  Sachin1403
                  from Gurgaon, Haryana
                  Mar 20, 2018
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                  Address: 700156

                  I am absolutely unhappy with the customer service of blue dart. There is no way you can reach out to customer service desk. It goes blank whenever we press 9. I have tried the below nos.
                  [protected]
                  [protected]

                  People from rajarhat, new town office are extremely rude. Below nos. Is
                  [protected]

                  I am getting run around with blue dart courier service. Absolutely frustrating and complete time waste to deal with customer service.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Sajal Akhil
                    from New Delhi, Delhi
                    Mar 20, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Hi. I have registered for a new debit card on account of it getting lost. I have changed my location yesterday and would like it to be delivered at my new location.

                    My last registered address was : r1/6 vani vihar, uttam nagar east, new delhi

                    My new address for delivery is: a wing, 2nd floor, wipro bps limited, sector-3, noida, 201301 ph-[protected].

                    Please help with this.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      Vikas0
                      from Hoshiarpur, Punjab
                      Mar 20, 2018
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                      My shipment is held at the Sonipat 131001 From last 4 Days...and they are not delivered my product in kharkoda near Sonipat .from last two days it's showing consignee is not available and I didn't get any call from courier centre.Today it's showing undelivered shipment held at Location.
                      Why they get responsibility if they can't handle such services
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        J
                        Jaya_scorp
                        from Mumbai, Maharashtra
                        Mar 19, 2018
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                        Address: 410206

                        Blue dart courier boy had brought a letter addressed to me on Frieday, 16th March 2018. Since I was not there in my house, he has dropped a intimation at my door. There is no address of blue dart office or contact number of the courier boy. I am highly disturbed due to this un-professional act. However, i waited in my home on 17th March expecting the delivery. But he has not turned up.
                        Request to arrange delivery of the letter.

                        My Address:
                        P R Jayarama,
                        Flat-203, Plot 6&8, Road-6
                        Sawankunj CHS, Sector-1, New Panvel (E), PIN: 410206

                        PH: [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Mar 19, 2018
                        Ravikumar.rk29's response                         My order is not delivered my expect delivery date ia 16 march 2018 amd today's is 19 march 2018 but isn't delivery today an no one contact me further regarding

                        View replies
                        My order is not delivered expected date 16 march but today 19 march 3 days delay my order
                        Reply
                        Dear sir, i ordered Saree from blue dard but the product when open is not as same as i ordered and the quality of that product is also is as shown in images please help me to returned that product
                        Order no. [protected]
                        Ref. No. 12541
                        Shipper - soul future Inc. 253186
                        My contact no. [protected]
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                          N
                          NareshBaghel
                          from Gurgaon, Haryana
                          Mar 19, 2018
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                          Address: Gurgaon, Haryana, 122001

                          Sidhanshu victor
                          Attachments4:48 pm (25 minutes ago)
                          To customer. Care, pradeepr, customerservice
                          Dear bluedart team,

                          Now this is very unprofessional, because as your team telling delivery by tomorrow on regular basis. Today also your team is asking for tomorrow delivery. I'm very upset with bluedart services.
                          Slowest service ever, noida to gurgaon in 7 days??
                          Kindly ensure by today or resound that you are not going to delivery.

                          Waybill no : [protected]

                          Regards
                          Sidhanshu
                          Email:- [protected]@gmail.com
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          Contact number o[censored]daipur blue dart office is switch off .
                          my product tracking id [protected]. it product out for delivery but not delivery in my location .
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                            K
                            kavita9686
                            from Delhi, Delhi
                            Mar 19, 2018
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                            Address: Mumbai City, Maharashtra, 400067

                            Have missed important documents second time. Thanks to blue dart.

                            What kind of services you guys are providing! You don't bother to pick up a call and check with me that your courier is arrived and you are not at home so what is to be done? Why are you taking contact number of sender and receiver then?

                            Further, receipt you left at doorstep is also not providing name of sender! Why this from colom is inserted?

                            Who will bear the extra cost? I shall not suggest anyone to use your services henceforth as have faced lot of trouble to get important documents.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            I had ordered a red beautiful kurti but the delivered parcel comprised of a netted transparent light pink saree . I am unable to contact them and I want my money back
                            Reply
                            My courier not recieved till yet and while I am checking the tracking it's showing delivery attempt but primises was closed and this address was open at any time even that guy was not called to me pls revert on this and details way bill no [protected]
                            Ref no [protected]
                            My phone no [protected]
                            Reply
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                              G
                              ghotraenterprises
                              from Jammu, Jammu and Kashmir
                              Mar 19, 2018
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                              Address: Kurukshetra, Haryana, 136128

                              I am from ghotra enterprises having office address at 1st floor above agyakar clinic near pnb pehowa and i have not receive chaque book of icici bank having shipment no AWB[protected] and my chaque book retain by blue dart couurier.I have receive so many chaque book on same address many time so my kind request to deliever my chaque book on abovesaid address which is again send by icici bank.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                B
                                Bhavana K Murthy
                                from Bengaluru, Karnataka
                                Mar 19, 2018
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                                Address: Bangalore, Karnataka, 560032
                                Website: Blue dart

                                My courier from HDFC is sent to Mr. Sudhakar B, No. 202, 2nd floor, ambedkar medical college staff quarters, KG halli, shampura main road, Bangalore 43.

                                My new address is No. S-1, second floor, Akash Kiran apartment, 1st B main road, near Shre Vani School, Ganganagar extension, Bangalore 560032

                                Consignment no [protected]
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                                  V
                                  Vinodkumar Pandey
                                  from Amli, Dadra and Nagar Haveli
                                  Mar 19, 2018
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                                  Address: 400060

                                  My consignment is showing as incorrect add, however from your courier i have received my many courier of other banks.
                                  Being one of your good customer i have called to resolve the same to your customer care.
                                  But inspite of listening to my problem and giving me solution, the lady on other side screaming and shouting on me.
                                  I am staff of a bank. I request you to kindly deliver kit if you wish u can ask for my id proof. Or i am ready to visit your branch.
                                  If you fail resolve the same, i will recommend my bank to change the courier for our deliverable.

                                  Pls call for any support on [protected]..
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  I would like to bring your kind notice that my docket no. AWB-[protected] is lying in your rudrapur branch for last 10 days . every day that update the status that shipment undelivered but nobody arrives to deliver this shipment. I have tried to contact them but no body is picking the phone.

                                  it is very worst experience with Blue dart courier.
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                                    K
                                    kn_patel
                                    from Ahmedabad, Gujarat
                                    Mar 19, 2018
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                                    Address: Kutch, Gujarat, 370201

                                    My self kalpesh patel, before three day i inform blue dart office gandhidham to adress change and also submit online
                                    But i have not receive my courior
                                    Pls take a nessary action for urgent delivery due to bank related issue

                                    Dear hdfc bank credit card member, your credit card despatched on 14/03/2018 through blue dart courier awb - [protected] is pending for delivery.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Mrityunjoy Ruidas
                                      from Kolkata, West Bengal
                                      Mar 19, 2018
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                                      Address: Kolkata, West Bengal, 700156

                                      Dear sir,
                                      My bluedart awb is [protected]. And error massage is "undelivered shipment held at location" why? It is my office address. I am giving you full address please contact with me and deliver my product as soon as possible. My address is - "5th floor, block-1b, dlf it/ites sez, action area-ii, new kolkata township, rajarhat, kolkata-700156". And my contact no is - [protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      View replies
                                      Hi my name prakash from coimbatore, i order paytm debit card the delivery also delayed and now the delivery guy went to the wrong location and he argued with me like that i had gave the incorrect location. Am completely not satisfied the way that he talk. And even after that he got away and DIDN.T DELIVERED my card.
                                      His mobile#[protected].
                                      Reply
                                      Product not receive address please send me address bill no [protected] delivery boy not respond delivery boy no [protected] My paytam card protecd
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                                        M
                                        Manoj Kumar Muzaffarpur
                                        from Dimapur, Assam
                                        Mar 19, 2018
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                                        Address: 842001

                                        Blue dart express ltd courier vide airway bill no. [protected],
                                        Name-manoj kumar
                                        S/o - sri yougendra prasad (Bihar university)
                                        Office address - civil court campus, near - post office international shochalay,
                                        Ideal photo state, pin code-842001
                                        Home address - new colony balughat road no.-03
                                        Mobile-[protected]
                                        Mobile-[protected]
                                        [protected]@gmail.com
                                        Blue Dart Express customer support has been notified about the posted complaint.
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