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Blue Dart Express Complaints & Reviews

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Updated: Dec 13, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 140

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J
jubiggggg
from Noida, Uttar Pradesh
Dec 3, 2019
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I have ordered the 3 kurti and i got the 3 saree in very bad quality, so please refund my amount of 2000 and i got the saree in very bad quality, in pictures they were showing the product which is very differnet product which i got today, so please help me out, i have got thre wrong and dirty product from the website https://www.queendesignstudio.com/
Blue Dart Express customer support has been notified about the posted complaint.
Dec 06, 2019
Updated by jubiggggg but yet i dont receive my refund of rs 2000 and i dont get any person to get back their kurtis..
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    L
    Logesh Kesavan
    from Chennai, Tamil Nadu
    Dec 3, 2019
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    Address: Pallikaranai, 600100

    Hi your ppl not deliver the courier its take past one week still not receive and one thing you ppl didn't call back also what a pathetic service this.. Simply visiting our address and going you ppl don't know to call where customer is available or not... Still we are waiting for the call... Then also we went to respetive pallikaranai team there also not giving proper resolution. Worst service... This is bad experience this time... Plz do needful and callback for more information i'm waiting for the call... [protected]@gmail.com
    Blue Dart Express customer support has been notified about the posted complaint.
    Dec 03, 2019
    Updated by Logesh Kesavan     Hi this is logesh your ppl not deliver the courier its take past one week still not receive and one thing you ppl didn't call back also what a pathetic service this. .simply visiting our address and going you ppl don't know to call where customer is available or not...still we are waiting for the call ...then also we went to respetive pallikaranai team there also not giving proper resolution. Worst service ...this is bad experience this time...plz do needful and callback for more information I'm waiting for the call... [protected]@gmail.com
    Dec 03, 2019
    Updated by Logesh Kesavan     Hi this is logesh your ppl not deliver the courier its take past one week still not receive and one thing you ppl didn't call back also what a pathetic service this. .simply visiting our address and going you ppl don't know to call where customer is available or not...still we are waiting for the call ...then also we went to respetive pallikaranai team there also not giving proper resolution. Worst service ...this is bad experience this time...plz do needful and callback for more information I'm waiting for the call... [protected]@gmail.com
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      A
      amyz
      from Mumbai, Maharashtra
      Dec 2, 2019
      Resolved
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      Resolved

      I ordered the product on 25th nov 2019 and it was supposed to be delivered on 2nd dec. But, on saturday i. E 30th nov, i got a notification from limeroad saying that "delivery attempt failed" by bluedart. The courier person did not even contact me! The same incident has repeated again on 2nd dec.

      Do tell me how can you update the status as "delivery attempt failed" when you did not even bother to contact me. It is very frustrating.
      Can the delivery person atleast call me?
      Feb 27, 2020
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      I have order isotin plus eye drop from amezon which is to be delivered by Blue Dart . Order is showing delivered, but i have not received parcel.
      Transaction ID: [protected]
      Reply
      My order no is QUE21100 and my name is jyoti manur
      I have ordered different dress colour and design but I received is completely different so I need to return it and refund me money back
      Reply
      My order returned twice due to delivery boy mistake. Their agent never call you.always provide fake update. Just fed up from this company
      Reply
      Sir I have ordered A fusion tablet pc but they have different type of product delivered.refund my money
      Parcel dtl-[protected]
      Order# 4235
      Reply
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        Y
        Yedida Veerababu
        Dec 2, 2019
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        Address: 3rd Floor | Sarvotham Building | Deloitte Drive| Hitech City| Madhapur | Hyderabad | India | 500081, 500081

        I have receive my parcel to my company address 3rd floor | sarvotham building | deloitte drive| hitech city| madhapur | hyderabad | india | 500081,
        When i am checking status it was showning delivery was pending two days back it was "c'nee shifted from the given address" today it was showing
        "undelivered shipment held at location". Can you help me getting my card asap. Waybill was [protected].
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          pallavilad
          from Mumbai, Maharashtra
          Dec 2, 2019
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          Address: Mumbai City, Maharashtra

          I am pallavi.
          my vega hair straightener not good work that's why complaint to the vega gallery nd his delivery boy pick up my vega straightener but his not delivered to the correct addressed
          so i m send returned compliant the vega gallery so she said Ur product not delivered correct address so u send complaint bluedrat company give back my product so i want my product return nd attached my receipt bluedart plzzzz
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Dec 02, 2019
          Updated by pallavilad           i want my product plzz returned my product

          View replies
          Today i received pouch that's not fitting properly I want to return to the company please return the product I want money back I want to buy another product.
          Please sir I want to return back to the Bluedart company.
          Reply
          The item which I received today by evening at 4.40 that item does not fitting properly
          Please return which I received today please trun my item I am requesting
          Sir please return
          Reply
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            V
            Vish Ayare
            from Mumbai, Maharashtra
            Dec 1, 2019
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            Address: Mumbai, Mumbai City, Maharashtra

            Consignment number-[protected]
            This is to inform that the above courier was booked on friday 29th november and was supposed to reach the destination on saturday 30th november. It was informed that the document is very important and has to reach on time. However, the same has not reached even now. Had to face consequences because of the delay leading to financial losses. Who is to blame here? The efficiency or the professionalism of bluedart. Not expected of such services from a reputed courier like you. We chose you as earlier our courier was delivered in 24 hrs, then why not this time? Your courier boy named siddhant had picked the courier had promised the delivery the next day. Need to know what to expect from you after all this. Reply required asap.
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              MONSTER GAMING
              from Delhi, Delhi
              Dec 1, 2019
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              Address: 251 , JUBLI BASS CIRCLE, Lajpat Nagar, Alwar, Rajasthan 301001, Alwar, Rajasthan, 301001

              I ordered denim jacket from Zara and Blue Dart showing that it is a wrong address so I ordered two times but it is showing same problem and my address is absolutely correct but again and again Bluedart is showing same problem I want justice I wasted my 4 days ine for waiting to receive my parcel
              +3 photos
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                E
                Emon06
                from Mumbai, Maharashtra
                Dec 1, 2019
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                Address: Sushil Pharmacy,, Central Bank Building,, S.F.Road, Darjeeling, West Bengal, 734005

                Sir my waybill number is [protected]
                My shipment is in my hometown since 23nov
                I contacted Bluedart several times
                Provided my landmark as well as my number and every single details of it. Still they didn't deliver my shipment, yet. This is they second times it's happening with me. Please investigate the matter.
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                  9
                  9930868697
                  from Delhi, Delhi
                  Nov 30, 2019
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                  Address: 1201 kripa sagar sector 18 ulwe new. Mum, 410206

                  Dear blue dart,
                  Track i'd [protected]
                  I was at home but your delivery boy has been updated that we are not at home i am calling your delivery boy then tells me that we are in the office your shipment tomorrow why do you guys give wrong updates? You do not have to deliver. So why do you lie please give me my shipment as soon as possible, please be an agent
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    V
                    vikram saharan
                    from Morinda, Punjab
                    Nov 30, 2019
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                    Address: SOBHAGIA SALES PVT LTD, OPP- RED MANGO RESTORENT VILL. KANECH SAHNEWAL, Ludhiana, Punjab

                    My awb no. Is [protected] has not delivered to me. If delivery man cant find my address kindly contact to me at mob no:- [protected] vikram jit, or delivered to my home address house no:- 11566, st no. 4/5 anandpura mohalla, near tvs agency (Alliance motors) near basti jodhewal, ludhiana (Punjab). This is very important courier
                    This is my 2nd courier is not delivered to me by blue dart
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Dec 03, 2019
                    Updated by vikram saharan                     blue dart delivery man did not wait for two minutes to open the door my courier is too late kindly dekivered it as soon as posible
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                      G
                      [email protected]
                      from Pathardih, Jharkhand
                      Nov 30, 2019
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                      Address: Ranchi, Jharkhand, 834002

                      Courier not delivered and also not a single call from courier person and updated issue is address related

                      Ph no [protected]

                      Waybill# [protected] is undelivered for address related issues.Pls contact YES BANK for redelivery, else it will be returned to Bank within 7 days.
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                        C
                        Chaytu
                        from Guntur, Andhra Pradesh
                        Nov 30, 2019
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                        Address: Guntur, Andhra Pradesh, 522503

                        I am not getting any updates about the shipment sent by the british council moreover i am not getting any sms like waybill number my area is out of delivery location if the shipment reached to the mangalagiri hub they did not give any updates about the shipment and even they don't call me to pick the shipment because of that i missed to pick two shipments sent by the british council
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sanjaychuru
                          from Delhi, Delhi
                          Nov 30, 2019
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                          Address: C-301, swastik city, Nr. Lamba Turning, Narol , Ahmedabad, Ahmedabad, Gujarat, 382405

                          Dear sir,

                          My hdfc bank credit card shipment tracking no. Awb#[protected] will not deliver my registered address because my residence address is change now. Please delivered the above shipment no.in my new address. Kindly below address for your delivery purpose.
                          Address:
                          Sanjay rajpal
                          C-301, swastik city,
                          Nr. Lambha turning
                          Narol, ahmedabad-382405
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            G
                            Gtech
                            from Mumbai, Maharashtra
                            Nov 29, 2019
                            Resolved
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                            Resolved

                            Address: Tirupur, Tamil Nadu

                            When i track my parcel, tracking details shows customer out of station, which is absolutely wrong. This status was updated around 10.30 pm. Who will be in the office at that time?... After that i call to the toll-free number. The call was not successful and whenever i try rs 2 was charged and the call disconnected immediately. None of their delivery person visit my address and i am in my office since 9:00 pm... One of the worst and cheating courier service's in india
                            +1 photos
                            Nov 29, 2019
                            Complaint marked as Resolved 
                            Dear Sir / Madam, Thank you so much for your prompt response. We received a call from the Courier company. Some of their staff asked about the issue and gave the local person's phone number. We went to their office and collect the package. This problem was created by their irresponsible staff only. Finally, calling Bluedart's tollfree number is no use. It was not working properly. They didn't provide any phone number apart from Toll free number. They are doing this on a purpose. It's because of your efforts, I'm able to collect my parcel. Thank you so much for your time and all of your efforts. Good day Best regards,
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              sonu1981
                              from Delhi, Delhi
                              Nov 28, 2019
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                              Address: Murti mohalla ward no 11 near sichai vibhag gangapur city disst.sawaimadhopur, 322201

                              Sir
                              Mere pass courier boy ka call aya or status mai incomplete adress dal diya mera courier mere pass baja jaye ap say nivadan hai usay mai mere stashfin ka credit card hai. Mere credit card mere pass deliver kiya jaye
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                D
                                Deepak Mamnani
                                from Ahmedabad, Gujarat
                                Nov 28, 2019
                                Resolved
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                                Resolved

                                Address: ahmedabad, 380004

                                Dear Sir // Ma'am
                                Kindly inform you that my blue dart cover was booked on date 27, Nov. 2019 from New Delhi to Ahmedabad. cover received in damage condition the courier boy delivery in morning today has given me cover (2 passport) which we received in burnt state.
                                kindly find attached video and photos
                                +3 photos
                                +1 videos
                                Nov 29, 2019
                                Complaint marked as Resolved 
                                blue dart reply... [email protected] Attachments 9:48 AM (1 hour ago) to shivtravel.amd, dkcomputer15 Dear Sir, Please share delivery address with customer contact detail. cid:[email protected] Best Wishes, SONU KUMAR │Executive -Customer Service │ Blue Dart Express Limited 4th Floor, Elegance Tower, Jasola Commercial Center, N Delhi 110 025, India. ' +91 1140579999 ext-39657 │ F +91 11 40575281 │ * [email protected] www.bluedart.com
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                                  R
                                  Riya V
                                  from Noida, Uttar Pradesh
                                  Nov 28, 2019
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                                  Address: A-122 Mangolpuri Industrial Area , Phase - II, Delhi, New Delhi, Delhi, 110034

                                  I received a massage that i am shifted to my current address... Which is absolutely wrong... After that i call to my customer care no of my bank... They note my complaint and advice me to call in blue dart courier company... I call them but nothing found positive from their... Please note that no delivery executive come to my address and i am in office since 9:30 so he put wrong information... He is no 1 kaamchor ver disgusting
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    Mukaram Basha
                                    from Bengaluru, Karnataka
                                    Nov 28, 2019
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                                    Address: 560045

                                    This is the pathetic ever service I have come across.
                                    I was expecting a debit card from bank and haven’t heard anything for more than 10 days so when I searched and tracked my shipment number, it says it’s delivered on 19th Nov’19 to someone named Ahmed (God knows who is this guy)

                                    Shipment is under the name of Shaheen Taj and way bill number is in subject line.

                                    And then I call up bluedart excellent customer care number and every time they promise me a call back and nothing happens.
                                    I ask them for a complaint number or any reference number and they refuse to give it.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      B
                                      Bee Khaleng
                                      from Mumbai, Maharashtra
                                      Nov 27, 2019
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                                      Address: Hisar, haryana, Hisar, Haryana, 125001
                                      Website: Blue dart

                                      If you are running a business then at least you should make us satisfy.. I think it's a fraud company. Even the customer service didn't receive my calls anymore. Please return my money back by tomorrow if not I will case an FIR. Please fix this as soon as possible... They always deliver the wrong product always.. I have both three times in a row but every time it's always the worst clothes... Even if the product is not satisfied or different at least they should check and count it.. I ordered three denim casual shirt but they brought me two T-shirt which is very dirty and can't be wear.
                                      +1 videos
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                                        R
                                        Reetika Dixit
                                        from Gurgaon, Haryana
                                        Nov 27, 2019
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                                        Address: Kanpur, Kanpur, Uttar Pradesh, 208012

                                        My order has been delivered to some other person. Before delivering the order, i had not receive any call from the delivery partner regarding the location or the place. I received a message notifying that my order has been delivered to harjit at 16:31. I don"t know where they have delivered the order. Need a response on the same asap. Please let me know what can be done and help me with the contact number for the blue dart service.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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