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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 142

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L
Lalit Manral
from Mumbai, Maharashtra
Nov 24, 2019
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Address: Lucknow, Uttar Pradesh, 226010

The worst courier service i have ever seen the diliver guy dilivered my bank account courier to someone else without even calling for once. The courier was containing confidential information and delivery took place without even calling the recipient. How they can compromise with such sensitive issue they don't even give the no. Of dilivery guy. This is my tracking no. [protected]
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    Imaduddin1234
    Nov 23, 2019
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    Address: Kagzi darwaza quilla beed, 431122

    Dear sir,
    I requested for my moto e5 repair so moto care servify assigned bludart courier to pick up my phone on 21 nov 19 so as per stats blue dart person should come on 22 nov for pickup but he could not able to come and put status that package not ready but package was ready and he informed me that he will come today (23 nov 19) but today also not came when i called him he told he was not on duty he is in mumbai can't collect today also so now noone came to pickup still my order pending with your courier service so what's going on this. As i seen very poor service by blue dart. Way bill no..[protected]
    Mobile no. [protected]
    +3 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Nov 23, 2019
    Updated by Imaduddin1234     Very very poor service provider from blue dart
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      S
      syamprasad r
      from Nadapuram, Kerala
      Nov 22, 2019
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      Address: MALABAR GOLD PVT LTD, SHOP NUMBER 3/4, VIRAJ COMPLEX, CANADA CORNER, Nashik, Maharashtra, 422002

      Hi there,
      This is to notify you i have courier one of most valuable photo frame by your below mentioned booking office.

      From Nashik to Kerala
      AWB NO [protected] by Air.

      I have already paid Rs. 1800/- as courier charge. Where as my product cost - Rs. 1500/-

      Today i have inform by Mr. SHASHIDHARAN from Mumbai office as my product is damage.
      Requesting you to look into matter i want my frame to be reached my destination as soon as possible. Also let me known the process from your side.
      Nb: I received my courier. It's Totally Damaged

      Regards
      SYAM PRASAD R
      [protected]
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      My credit card was dispatched by the ICICI bank but not delivered to me. This happened second time. It shows cosignee shifted. But I have not got even a single call from blue dart and my address is also not changed.
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        N
        Naved Sayeed
        from Hapur, Uttar Pradesh
        Nov 21, 2019
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        Address: H.no 11/17 b chillipara shahganj near tulsi Devi school agra, Agra, Uttar Pradesh

        My courier delivery time it's on20-11-19. Meri courier abhi tak delivery nahi hui hai. Aur sham ko updates kar diye incomplete address wrong address. Kam se kam koi ph too karke address confirm kar sakta hai. Iss se phele bhi meri ek courier ayee thi jab bhi yehi drama kiya tha address incomplete ka aaj bhi yehi kiya apki services agra mein sahi nahi hai. Mera courier no yeh hai [protected] mujhe address send kar de mein pick kar lunga apni couriers khud hi.[protected] ye mera no hai [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Nov 21, 2019
        Updated by Naved Sayeed         Phele bhi aesi hi MERI courier ayee thi USS par bhi incomplete address likh Diya tha [protected]
        View replies
        Mera courier delivery 21/11/2019 ko hona tha, lekin ab online check krne pr Status me likha aata h k, Returned to origin At shippers request, Aisa Kyu ?

        my courier it's very important from my bank hdfc - Comment #3592318 - Image #0
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          B
          bvsjaipur
          from Kota, Rajasthan
          Nov 21, 2019
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          Address: N16 ASHOk vihar B jaipur, 302017

          Blue dart malviya nagar jaipur is totally a fake team where they show consignee not available without viksit address.
          Team is of sc/st candidates or non matric one.
          Why not any one is concerned on such rubbish delivery system?
          One year before and today same methodology follwed by blue dart.
          Every one must oppose such delivery system.
          I was waiting for important document but they will show false information again and again.
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          My urgent courier is with Blue Dart but delivery person not visited my address and submit a remark consignee not available yesterday the team member submit a remark place is lock but I was available there from early morning to night know one person is visited there, I am regularly reschedule this consignment but they are not delivered the same . I think this team habit is submit fake commitment . Totally worst service from blue dart.

          I request you to all member's please do not use Blue Dart service this is totally fake.

          Regards
          Madhusudan
          Mob.No.[protected]
          Reply
          My urgent courier is with Blue Dart but delivery person not visited my address and submit a remark consignee not available yesterday the team member submit a remark place is lock but I was available there from early morning to night know one person is visited there, I am regularly reschedule this consignment but they are not delivered the same . I think this team habit is submit fake commitment . Totally worst service from blue dart.

          I request you to all member's please do not use Blue Dart service this is totally fake.

          false status by blue dart malviya nagar jaipur - Comment #3995116 - Image #0
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            G
            Gunasekaran Vijayakumar
            from Mumbai, Maharashtra
            Nov 21, 2019
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            Address: no:23, Bharathi street, Chelliamman nagar, Ambattur, chennai - 600058, Chennai, Tamil Nadu, 600058

            Hlo sir/madam, i am gunasekaran from ambattur chennai, today i got phone call from your delivery person (Him contact number - [protected]) about parcel came to me and he asked address after i told address to him but he told i cant understand your address so this i booked wrong address and you come to office and collect the material..
            I am working in company how i will collect and delivery person answer also very worst condition. Kindly delivery the material to my address
            My address v. Gunasekaran, no23, bharathi street, chelliamman nagar, ambattur, chennai 600058. New century school back side
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              hkrksh
              from Muzaffarnagar, Uttar Pradesh
              Nov 21, 2019
              Resolved
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              Resolved

              Address: NOIDA, U.P., Gautam Buddh Nagar, Uttar Pradesh, 201009

              Dear sir,
              A domestic used fridge was booked through blue dart haridwar vide no. [protected] on 14th nov. 2019 to greater noida (West) pin-201009 to the c/nor mr. Tarun rohilla, gaur city-2. 16th avenue, flat no. 20080, tower – k, greater noida west - 201009, and delivery schedule was shown 18.11.2019.
              To my utter surprise it is still lying with noida office till today and inspite of constant follow up with mr. Rawat of haridwar branch and incharge noida branch, the delivery could not be materialized.
              This is the real picture of world famed blue dart, what to say of small courier companies. The things have gone to worst and such type of dealing is never expected from blue dart
              Company.
              Please look into it and advise to impose suitable fine for the delayed delivery in lieu of harassment of the customer.
              An early response is desired please.
              Nov 21, 2019
              Complaint marked as Resolved 
              The complaint is not yet resolved. Incharge Noida office is not attending or confirming the expected time. Please sort out early
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Courier boy is not called me, but they have updated the status as 'Need Department Name/Extention Number', what this means. If you can't provide service then close the business and don't play games with customers.

              non delivery of material - Comment #3591528 - Image #0
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                D
                Dharminder2828
                from Mumbai, Maharashtra
                Nov 21, 2019
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                passports courier by vfs global am searching with gwf number but status not found send me awd dispatch no

                Address: MATRIX ABROAD CONSULTANTS GURUDWARA ROAD PEHOWA 136128, 136128

                Dear sir my name dharminder singh and am apply uk visa by vfs global delhi my application send vfs thru blue dart courier to my mailing address but am trying to search online with gwf numbers but results are nothing found vfs global courier to blue dart date on 20/11/2019 but not receive that coriour kindly send me dispatch details or awd numbers after that am track easily blue dart site my application numbers are bellow you can check it...
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                B
                bencymammen
                Nov 20, 2019
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                Address: Alappuzha, Kerala, 689124

                There was no delivery attempt made for the consignment which suppose to receive my parents passport from US embassy and i didn't receive any call from the delivery person however my father went and collected his passport by the time mothers passport returned back to us embassy Chennai .Address has been clearly mentioned with landmark and easily identifiable. We lodged a complaint to blue dart head mentioned in their website but no response so far.
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  AcuPr Jufna Jamsheer
                  from Mumbai, Maharashtra
                  Nov 20, 2019
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                  Address: To Carolyn Joshua Varghese Kanjirathanolil House Kasumavuparambu West Vellanikkara Madakkathara P O Mannuthy 680651 Thrissur Ph.. 9567775226 From Pacer 9633363648, 36747961670

                  [protected] its tracking number of my parcel, not received, This parcel came to the address and it went back
                  But even after returning this item, they haven't even received it yet,

                  To

                  Carolyn Joshua Varghese
                  Kanjirathanolil House
                  Kasumavuparambu
                  West Vellanikkara
                  Madakkathara P O
                  Mannuthy 680651
                  Thrissur
                  Ph.. [protected]

                  Its my address
                  Pls search immediately anf find solution
                  +2 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    J
                    jeje
                    from Bemetara, Chhattisgarh
                    Nov 20, 2019
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                    Address: umashree,quarter-2b, avenue-b,sector-2, Durg, Chhattisgarh, 490001

                    Way bill no-[protected] was to be delivered on 16/11/2019 via bluedart. But not delivered till 20/11/2019. Upon numerous call to customer care yields only stock reply that it will be delivered by 20.00hrs today. Daily in the website it is showing that shipment out for delivery. Oneday wrongly updated as no consignee found on that adress. Is this the policy of bluedart? When i will receive my consignment. No complaint redressal system except one customer care no. Whom and where to complain. Pl. Help me.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      Dr. Swati Saxena
                      from Mumbai, Maharashtra
                      Nov 20, 2019
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                      Address: H-125-126 RESERVE BANK COLONY, SEC-J, ALIGANJ, Lucknow, Uttar Pradesh, 226024

                      A consignment was sent by me from lucknow for banglore on 2nd november 2019 and the same was expected to be delivered on november 4, 2019.
                      In this connection, i wish to bring to your notice that the same has not yet been delivered and despite repeated telephonic conversation with your customer service agent but nothing has been done so far to ensure the delivery of the consignment. This is really pathetic and unacceptable from blue dart which is well known for its prompt delivery.
                      I, therefore request you to please look into the matter and ensure the consignment is delivered
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        M
                        Moonakhan
                        from Hyderabad, Telangana
                        Nov 20, 2019
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                        Address: Chandrayangutta, Hyderabad, Andhra Pradesh, 500005

                        My courier came from british council and that was too important hope you guys understand the needs of that document. I have mentioned proper address they delivery man not bother to follow that address if they follow that address they will come down exact location. My delivery time on 14 november from that day till now i am calling to customer service they always tell me on the way on the way which way there are. They said i m mobile not reachable how come i am calling them. I am getting other calls.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        I am Not like earphone sound problem and not a branded
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                        Please call me when you are delivering my parcel
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                          G
                          Gajanan Mundhe
                          from Mumbai, Maharashtra
                          Nov 20, 2019
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                          Address: Adarsha colony, backside of new nagarpalika ofice, Deulgaonraja, Dist- Buldana. Pin- 443204'

                          Blue dart express — shipment delivery address change....

                          Hello sir,
                          This is gajanan mundhe. Please note my item awb#[[protected]] is dispatched. But i am not available at mentioned delivery address.
                          Hence please delivered the above shipment to my relative.

                          Kindly refer below address for delivery -

                          'mr digambar kakad, adarsha colony, backside of new nagarpalika ofice, deulgaonraja, dist - buldana.
                          Pin - 443204'
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          I had shipped framed painting from Pune to Nadiad, Gujrath last month. Though the shipment was marked delicate, it was not handled properly and the wooden frame got broken from all 4 corners.

                          to change shipment delivery address. - Comment #3589121 - Image #0
                          to change shipment delivery address. - Comment #3589121 - Image #1
                          to change shipment delivery address. - Comment #3589121 - Image #2
                          to change shipment delivery address. - Comment #3589121 - Image #3
                          Reply
                          Blue Dart couldn't deliver your package
                          Your package was returned to Amazon.in

                          to change shipment delivery address. - Comment #3589186 - Image #0
                          Reply
                          Raja9290's reply, Nov 16, 2019
                          When my order will come
                          I got other product so replace it. Please as soon as possible.
                          Thanks
                          Reply
                          Waybill No [protected] dated 05 Nov 2019 shipment directed on new Airway Bill No [protected] has been delivered to some individual named Sayali. I am Bhanudas Tukaram Patil and I got SMS regarding this shipment from Axis Bank. Please clarify to whom this shipment was actually meant for.
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                            R
                            Rajat Malpani
                            from Pune, Maharashtra
                            Nov 19, 2019
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                            Address: Kids kingdom school, lane no 10 sai nagar, near salve garden, kondhwa bk road pune- 411048, 411048

                            How can my address be wrong if all the other items i ordered from all other website gets delivered and you have a problem delivering it.
                            Also last time there was a same problem i had collected it from your service, do you want your customer to collect the parcel every time. The least you can do is call me if you have an address issue. The address is kids kingdom school, sai nagar lane no 10, near salve garden, kondhwa bk road pune 411048.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            Doc no [protected]
                            Parcel at urulikanchan and dilevery boy not giving parcel from last 5 day. He always says tomorrow will be definitely but tomorrow not comes on ground.kindly confirm date of shiiping.

                            [protected]
                            Trishul k
                            Reply
                            Please do try solve my issue, i have complaint previously but no confirmation, I suppose to receive courier service but didn't instead mentioned C'Nee shifted, if he would have given single cal i could pick-up from delivery boy, we're shifted to next cross only, waybill number [protected]
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                              S
                              saqib lateef wani
                              from Gurgaon, Haryana
                              Nov 19, 2019
                              Jan 19, 2023
                              This thread was updated on Jan 19, 2023
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                              wrong phone number but address is correct

                              Address: New Delhi, Delhi, 110019

                              My awb#[protected]. Blue dart is so unprofessional they wrongly update the status of my parcel as "no such consignee at given address" which totally wrong me and my family is living at current address from last 12 years but no one came to my home. When contacted they arrange the delivery for same again and again i can see same status it been 5 days i am follwing with them still i didnt get my card delivered. When i talked to their supervisor...
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                              A
                              Anshika Chadha
                              from Delhi, Delhi
                              Nov 19, 2019
                              Resolved
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                              Resolved

                              Shipment hasn't been delivered while I have received one message and one automated call about "delivery attempted but not possible due to premises closed" which is completely false as I have been at my home at those times. Customer service is extremely unhelpful with no idea about what's happening. What can I do to get my delivery?? I have called the customer service multiple times but all they tell me is that the shipment is out for delivery. The tracking website gets updated later. This is such poor service.
                              +1 photos
                              Nov 19, 2019
                              Complaint marked as Resolved 
                              The delivery was made
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                N
                                nilusarma
                                from Kolkata, West Bengal
                                Nov 19, 2019
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                                Address: Azara, 781132

                                A apply a credit card from hdfc bank..and they send me the card through Blue dart one month ago...but Blue dart company not delivered me the card...when i track it decline from 25 October 2019 to till date.when i asked their costomer care they could not solved my problem... please take a action this company.
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                                  P
                                  Palji307
                                  from Gurgaon, Haryana
                                  Nov 19, 2019
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                                  Address: 4th floor, 79C, Street 3, Garhi, East of Kailash, Block A, Amritpuri., New Delhi, Delhi, 110065

                                  Dear sir
                                  I have rigester complain for one week delayed by shipment this parcel is delivered on 12th nov but he went deliver me 1 week late at 19th.
                                  Who can regin deal by shipment regularly shipment out for deliver but if can't be delivered this tracking no...[protected]
                                  This deliver staffed attempt by shipment jeetmal gujjar emply i'd 118195.
                                  I'm very angry with this. This is a very bad service in my whole life.
                                  +1 videos
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                                    H
                                    hp128.hp
                                    from Delhi, Delhi
                                    Nov 19, 2019
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                                    Address: Canara Bank Head Office, Naveen Complex, 1st floor, MG Road, Bangalore, 560001

                                    My
                                    Waybill No
                                    [protected]

                                    No One called me nor i did receive message of any delivery person but the track status showing as shipment undelivered, i have mentioned correct mobile no, once again i am mentioning for your reference. I want that to be delivered by today itself. It's very urgent.

                                    [protected]
                                    [protected]
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