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Blue Dart Express Complaints & Reviews

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Updated: Dec 13, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 192

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N
Nhhyundai
from Ahmedabad, Gujarat
Apr 4, 2019
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Address: Ahmedabad, Gujarat

Hi,
We have received the massage.
"dear hdfc bank card member, your credit card has been dispatched to your registered address thru bluedart courier vide awb no [protected] on dt-25/03/2019. Now generate your credit card pin instantly by calling [protected] from your registered mobile number. Kindly track the status thru https://www.bluedart.com"

Now kindly check in this attachment that the courier probably be delivered to us at 27th march 2019. But they argue with us that "the premises was closed at that time so they could not deliver."
But our premises is closing at 7 p. M and which person or which company receive the courier after 7 p. M?

It is our very very imported courier from hdfc and we want it urgently.
The courier company only take money. Is there no any responsibility of the courier company for the customer?

Kindly help us for receive our courier.

Name-vishal tandon
Mo - [protected]
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
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    Y
    Yapangmenla
    from Delhi, Delhi
    Apr 3, 2019
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    Address: Munirka village, 110067

    Hi,
    I didn't receive any phone calls from blue dart as well as any notifications from blue dart so when I checked the status of my order it shows that the item has been delivered today at 1pm. The tracking number of my order is [protected]. How could the order be delivered to me when I wasn't even called once by blue dart.i m in a hurry for my product and now it's a problem. This is the second time this problem has occurred.
    +1 photos
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      H
      Harish Divya
      from Mumbai, Maharashtra
      Apr 3, 2019
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      Address: 437/39, Nirmal, Prakash Colony, Gadad Road, Hubli, 580020

      Courier awb no: [protected]
      Low quality goods supplied by the companty. Pls take it back. I want to return it. So its better to improve the quality of goods. Please refund my amount to my syndicate bank account at the earliest. Bt goods sent to me is low quality. I m unable to use it. Inform your representative to collect back goods by tomorrow. Please also do the needful immediately
      Blue Dart Express customer support has been notified about the posted complaint.
      Apr 03, 2019
      Updated by Harish Divya       As mentioned above
      View replies
      Not received my shipment. but show your shipment delivered your registered address.
      Reply
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        K
        Kunal Kumar Sen
        Apr 3, 2019
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        Address: NSC Bose Road, Kolkata, West Bengal, 700028

        My consignment was supposed to be delivered on 2nd of april 2019. Tracking id is [protected]. The same was not done however system update shows delivery attempted.

        Please be informed that i was available. No one contacted nor arrived to the given location

        During that time i have taken delivery from a different courier company, same time.

        This is not the first instance of poor service delivery of blue dart, hence both for my professional and business needs is reluctant to use your services.
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Rakesh Mistree
          from Mumbai, Maharashtra
          Apr 3, 2019
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          Address: room no 8284 jay hind chal, bhaskar nagar,kalwa east thane400605, Thane, Maharashtra, 400605

          Dear sir the courier boy not deliver the doc in my home and no any call for me. Wrongly he say consignee address unlocable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me ([protected])

          My awb no. [protected]
          Address: room no. 8284, jay hind chal, bhaskar nagar, kalwa (East) thane 400605

          In system showing deliver on 30/03/2019 but still not received
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          I have received a courier credit card from ICICI bank. When courier arrived i was not there in my house. Without contact to me he return back the courier. I try to contact branch last three days but no one attending the call.
          Reply
          I have received a courier credit card from ICICI bank. When courier arrived i was not there in my house. Without contact to me he return back the courier. I try to contact branch last three days but no one attending the call.
          Reply
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            R
            Ryali Srinivas Prasad
            from Kakinada, Andhra Pradesh
            Apr 3, 2019
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            Address: SARADA NAGAR 2 ND STREET OPP.JEEVAN GRAM, NEAR WATER TANKS THADITHOTA RAJAHMUNDRY, East Godavari, Andhra Pradesh, 533103

            I was going to out of country so i want to cancle my order plz responce because it's a time to delivery in my house any body will not be present so plz cancle my order i was already informed to company to cancle my order if they shipped the order so plz cancle my order blue i am requesting to u so do this favour for me
            +1 photos
            View replies
            Mobile number -[protected]
            Paymet- cash on delivery
            Reference number -1153340
            Reply
            Nikunj Bhalala's reply, Mar 29, 2019
            Bad products
            Hi,

            The product was ordered through online but yesterday the courier delivery status was delivered but am not received the package.

            AWB NUMBER : [protected]

            KINDLY CHECK AND CALL ME

            [protected].
            Reply
            सर मेरा पार्सल अभी तक नही आया है 7 दिन से नागदा में पड़ा है और वो मैनेजर से बात हूई नागदा आफिस के तो वो रोज बोलता है सर करवाता हूँ जो पार्सल है उसका नम्बर [protected]
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              A
              [email protected]
              Apr 3, 2019
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              Address: Gurgaon, Haryana, 122017

              Icici bank sent my courier through blue dart on 22/03/2019. But it is still now reached my pin done. I tracked my courier it is showing wrong location. It's a taking very long time to dispatch from one place to other place. If i will go by walk than i reached my destination. I asked both costumer care icici bank & blue dart. They don't take good response. I continue try to talk costumer care on 02-april-19 but at the talking to costomer care my call auto disconnected. If i will not find within 36 hrs than i will case in court on blue dart & icici bank. Blue dart courier service is very very poor. Courier means it's reached in india within more than 72 hrs.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Apr 03, 2019
              Updated by [email protected]               My waybill no is -[protected]. Just check in attached imagee

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                S
                Shaheed2964
                Apr 2, 2019
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                Address: MADNI MARKET SANKHWAS, Nagaur, Rajasthan, 341028

                Sar mene snapdeal se ek shirt mangwaya tha jiska order no hai
                Order id: [protected] jo ki 28 march ko hi delever bta rha hai jab ki mere pas us couriar wale ka na to phon aaya na koi messege
                Iteam mere pas pahucha hi nhi or na hi koi suchna di
                Product ka trackin no hai [protected]
                Sir ab muje mera payment return chahiye me product nhi rakhuga
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Dear sir
                Blue dart serial no. HDFC Bank shipment dispatched through Blue Dart AWB#[protected] but not received. Regarding this i have received massage like as undeliverable address but my address is correct...please solve problem
                Reply
                I have received a courier credit card from ICICI bank. When courier arrived i was not there in my house. Without contact to me he return back the courier. I try to contact branch last three days but no one attending the call.
                Reply
                Without making delivery attempt they put my order was shown undelivered reasoning address not found if the delivery was made than why the didn't call me. And I call deliver boy Sathya but he did not respond to my call
                This issue in Guntur Blu dart courier boy sathya
                Reply
                My card is not diliverd due to your agent amit kashyap is taking money 2000 for the card . i can not pay money plz take action

                name - ajeet kumar

                mo- [protected], [protected]
                Reply
                Hi Shaheed2964,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Reply
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                  V
                  VijayaLM
                  from Hyderabad, Telangana
                  Apr 2, 2019
                  Resolved
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                  Resolved

                  Hi,
                  Good Evening,

                  I have a problem with the address mentioned for my credit card Shipment,
                  I am a working women,
                  my office timings are 10AM to 8PM,
                  In these timings I am not available in the address specified in the shipment.
                  Can you please change the shipment address of my SBI CREDIT CARD.

                  My address details are:

                  REGENCY HOUSE,
                  Suite#403/404, 6-3-480,
                  Somajiguda, Hyderabad., 500082.

                  Landmark: Above TBZ jewellery Rajiv Gandhi circle
                  Jan 27, 2020
                  Complaint marked as Resolved 
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Apr 04, 2019
                  Updated by VijayaLM                   Still no update from the blue dart.
                  Apr 04, 2019
                  Updated by VijayaLM                   Hi,

                  I am available at shipment address on saturday, can you deliver my SBI CREDIT Card on saturday 10AM to 11.30AM
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                    B
                    Beena gusain
                    from Gurgaon, Haryana
                    Apr 2, 2019
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                    not contact to person

                    Address: Gurgaon, Haryana, 122001

                    Hi,

                    My axis bank card dispatch through blue dart but its not delivered yet.
                    Delivery boy came to my address and called me i said today i am on leave and come to monday he said ok but when i track package on monday then my package go to my bank communication address that is uttarakhad i dont know why but i just want to know when through customer care i change deliver address and if i had told you i am on leave that day...
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                    B
                    Baaji rao
                    from Lucknow, Uttar Pradesh
                    Apr 2, 2019
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                    I have not get my deleviery yet.
                    way bill no-[protected]
                    no any cotact number is given through which i contact and the number provided on your website is not respindig.i am trying many times but no any response what should i do.should i go for any legel action?or any thing else.kindly solvemy issue.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      Dharam Rai
                      Apr 2, 2019
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                      Address: Maurya puram ranibag bargo road,rustampur gorakhpur, Gorakhpur, Uttar Pradesh, 273016

                      My address is mauryapurm ranibagh bargo near kamala marriage hall rustampur gorakhpur pin -273016 is complete but forwarder say incomplete address even no one call me on my updated no. So plz fix this problem. This complaint against address not find by your courier boy. So update my address and deliver my parcel on my residence address. I hope this could be resolved earlier. Thanks
                      Blue Dart Express customer support has been notified about the posted complaint.
                      View replies
                      This company rejecting my delivery for the second time. They want me to go to their office for the parcel. Then why you are accepting the pincode if it is not valid?

                      one weak before you delivered a product to my door step after a long struggle. Now what happend to you?. why bluedart why?

                      address is complete - Comment #3394465 - Image #0
                      Reply
                      Iam guruprasad my order id[protected], order booking 23/3/2019, order deliver date 27/3/2019 return reson:product{shirt}is totally different in design and colour shirt are very bad colours and quality iwant refund my mony

                      address is complete - Comment #3394698 - Image #0
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                        T
                        teenuu
                        from Bengaluru, Karnataka
                        Apr 2, 2019
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                        Address: Bangalore, Karnataka, 560029

                        Respected sir,
                        I ordered a product online which was supposed to be delivered to me by 28th march, 2019 through bluedart agency but till date that is 2nd april, 2019 the product remains undelivered. The delivery boy gives a miss call and don't pick the call when contacted back even when i track the status of my product they show entry prohibited to my area which is actually a lie. They have never made an attempt to contact me or come to the place where i stay. Kindly look upon the matter and take strict action against them.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        I have orderd a product from nyka on 19. Till now the product not arrived.. On tracking i found that landmark is not provided.. It is totaly false statement. Im at oddanchatram they before yesterday only a parcel from nykaa through ecom exprs came my home. I realy upset ny blue dart. When will u send my parcels? Please deliver my parcels soon..
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                          W
                          way2lav
                          from Lucknow, Uttar Pradesh
                          Apr 1, 2019
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                          Address: Lucknow, Uttar Pradesh

                          This is regarding my waybill no #[protected], i have yet not received my order, status displayed on tracking page says ‘consignee's address incomplete’.
                          I would like to bring to your kind notice that, no efforts have been made to contact me regarding address verification nor any contact no of delivery boy is mentioned so that i can contact him or her from my end.
                          Highly disappointed!!
                          Please look into it asap!

                          Warm regards
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Apr 05, 2019
                          Updated by way2lav                           Any update on my complaint??
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                            D
                            Diddi Hareesh
                            from Hyderabad, Telangana
                            Apr 1, 2019
                            Resolved
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                            Resolved

                            Address: H.No.: 18-66, Sri Durga Bhavani Boys Hostel, Road No: 4, KamalaNagar, Chaithanya Puri, Dilsuknagar, Hyderabad., 500060

                            Sir,
                            I'm DIDDI HAREESH from Dilsuknagar, Hyderabad. I ordered ATM Card in Paytm Payments Bank. I get messege from you that "It is undelivered due to incomplete address".
                            So, Please send the ATM card to below address sir. It is too important to me now, Please Help me.
                            My Adreess is
                            "H.No.: 18-66,
                            Sri Durga Bhavani Boys Hostel, Road No. : 4, KamalaNagar, Chaithanya Puri, Dilsuknagar, Hyderabad,
                            Pincode : 500060".
                            Mobile Number : [protected].
                            Yours faithfully,
                            DIDDI HAREESH,
                            [protected].
                            Apr 2, 2019
                            Complaint marked as Resolved 
                            First step is My delivery address is H.No.: 18-66, Sri Durga Bhavani Boys Hostel, Road No -4, KamalaNagar, Chaithanya, Dilsuknagar, Hyderabad, Pincode - 500060. Step 2: Your order from PAYTM BANK with Blue Dart Awb# 36270568622 is undelivered due to address related issues. To reschedule, please call 1860 233 1234 from 9am-9pm Mon-Sat. Step 3 : My contact number is "9059720303".
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              SADEESH KUMAR
                              from Bengaluru, Karnataka
                              Apr 2, 2019
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                              Address: Bangalore, Karnataka

                              Dear sir/ma'am,
                              1st april 2019...
                              I have my order and my things was gonna be deliver today (1st april) so i was waiting for the delivery but yet not received my delivery. So i call the delivery boy and his hospitality was so worst and he is continuously rejecting my call.
                              Why he can't the answer? And in tracking status its showing consignee not available.
                              Delivery in bangalore munnekolala and i didn't get the rescheduled message too. It will be reschedule or not?
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              Did u have any sense..we have placed an order of gown n we got a saree which may cost around 100 rupess..idiot's stupid..fake people..come back n give our money ...otherwise we will file. A complaint😠😠😠😠😠😠😡😡😡😡😡😡😡😡
                              Reply
                              I have received a courier credit card from ICICI bank. When courier arrived i was not there in my house. Without contact to me he return back the courier. I try to contact branch last three days but no one attending the call.
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                                B
                                burlaganesh
                                Apr 1, 2019
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                                Address: 500010

                                I am suppose to get my credit card delivered to my address by Saturday, delivery boy called me and i suggested a time slot from 6 to 7 pm and he said ok but, since yesterday evening he is not picking up my call and today he called me back @ 1:43 pm when i was busy in office and from 1:53 pm i am trying to call back but he his not picking up call.
                                +3 photos
                                View replies
                                Day before yesterday my parcel arrived at my doorstep but I was not available so I request him to come tomorrow but now he is not picking up my call...
                                He also asked me not to get panic cause we will deliver you your product whenever you want and I have actually prepaid some amount of money for that that's why I am waiting for my delivery and please ask him to pick up my call...
                                I'm waiting since 2 days

                                delivery boy not picking up my call at all - Comment #3716900 - Image #0
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                                  K
                                  Kivikali
                                  from Mumbai, Maharashtra
                                  Apr 1, 2019
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                                  Address: Minoti menson,3rd floor Kali bari road, Kolkata, West Bengal, 700135

                                  Dear sir/ma'am
                                  I have my order and my things was gonna be deliver today so i was waiting for the delivery but yet not received my delivery so i call the delivery boy and his hospitality was so worst and said he won't deliver my things today. And later i got the text from bile dart that my order is undelivered due to address related issues and which this is all fake cause many of time my order was so nicely delivered in that same address. So i would kindly request to look into my matter seriously.

                                  Thank you

                                  Order i'd 5859913
                                  Blue dart awb# [protected]
                                  Hopeless delivery boy contact no.
                                  [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  H. No 1-7-62/1 mala street kodumur(m) kurnool(d)

                                  complaint related to delivery boy - Comment #3392997 - Image #0
                                  Reply
                                  Rebel Rakesh's reply, Apr 1, 2019
                                  Shoes return
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                                    R
                                    Reema Mangaliyil
                                    Apr 1, 2019
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                                    Address: Bluedart Cherpulassery Office, 679335
                                    Website: Bluedart India

                                    My nykaa order shipped via bluedart is held at delivery station since a week. Without calling me bluedart updated their status as location not reachable which is not true my office is located in the prime area of the city. Contacted customer care, they registereda complaint and asked to wait for 48 hours but even after 72 hrs there is no news. How can they be so irresponsible.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      L
                                      lxm81
                                      from Mumbai, Maharashtra
                                      Apr 1, 2019
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                                      personal documents

                                      Address: Sun Pharmaceutical Laboratories Limited Plot No.: 107-108 Namli Block Gidang Marchak Ranipool, East Sikkim, Sikkim, 737135

                                      Dear sir
                                      The consignment dispatched from gurgoan to ranipool (Sikkim) at pin code 737135. Reference no. For the dispatched consignment is ev[protected]. The consignment returned to origin shipper's address but not received by me no phone call med by the courier partner and only message delivered on my mobile no. [protected] that delivery attempted and failed doe to insufficient address....
                                      +1 photos
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