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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 193

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K
Kivikali
from Mumbai, Maharashtra
Apr 1, 2019
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Address: Minoti menson,3rd floor Kali bari road, Kolkata, West Bengal, 700135

Dear sir/ma'am
I have my order and my things was gonna be deliver today so i was waiting for the delivery but yet not received my delivery so i call the delivery boy and his hospitality was so worst and said he won't deliver my things today. And later i got the text from bile dart that my order is undelivered due to address related issues and which this is all fake cause many of time my order was so nicely delivered in that same address. So i would kindly request to look into my matter seriously.

Thank you

Order i'd 5859913
Blue dart awb# [protected]
Hopeless delivery boy contact no.
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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H. No 1-7-62/1 mala street kodumur(m) kurnool(d)

complaint related to delivery boy - Comment #3392997 - Image #0
Reply
Rebel Rakesh's reply, Apr 1, 2019
Shoes return
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    R
    Reema Mangaliyil
    Apr 1, 2019
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    Address: Bluedart Cherpulassery Office, 679335
    Website: Bluedart India

    My nykaa order shipped via bluedart is held at delivery station since a week. Without calling me bluedart updated their status as location not reachable which is not true my office is located in the prime area of the city. Contacted customer care, they registereda complaint and asked to wait for 48 hours but even after 72 hrs there is no news. How can they be so irresponsible.
    Blue Dart Express customer support has been notified about the posted complaint.
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      L
      lxm81
      from Mumbai, Maharashtra
      Apr 1, 2019
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      personal documents

      Address: Sun Pharmaceutical Laboratories Limited Plot No.: 107-108 Namli Block Gidang Marchak Ranipool, East Sikkim, Sikkim, 737135

      Dear sir
      The consignment dispatched from gurgoan to ranipool (Sikkim) at pin code 737135. Reference no. For the dispatched consignment is ev[protected]. The consignment returned to origin shipper's address but not received by me no phone call med by the courier partner and only message delivered on my mobile no. [protected] that delivery attempted and failed doe to insufficient address....
      +1 photos
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      A
      Abhijeet1998
      Mar 31, 2019
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      Address: Mayur lodge cimitry, sanjauli, Shimla, Himachal Pradesh, 171006

      Today blue dart branch office person told me that there is no service at nahan, sirmour, himachal pradesh - 171003. Why? Is it out of sirmour, himachal pradesh? Or is in forest? If it is so, then why have you taken this important product from your shipping office without checking of your service facility location.

      I am staying at himachal pradesh and how my sister will collect this courier from their office?
      And please change the contact number [protected] to [protected].

      Please help me for this problem, otherwise they can do anything in future.
      Thank you!
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        rakesh rakesh 007
        from Mumbai, Maharashtra
        Mar 31, 2019
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        Address: near mitali sangh, 743135

        My product is still undelivered but i got a message that product is delivered and in online tracking, it is also showing that the product is delivered. my way bill no is [protected].. it is really unexpected from the blue dart. if the product is not delivered how can blue dart update that product is delivered? it is a kind of theft issue . we did not get any call from blue dart and the product is delivered
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Sahoo Kulamani
          from Bengaluru, Karnataka
          Mar 30, 2019
          Resolved
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          Resolved

          Address: 560037

          Hi team,
          After multiple follow up also my courior is not delivered. I called to customer care and they are saying it'll be delivered by eod. Since last 3-4 days saying delivered by eod. This is very bad service provide by bluedart.
          Without calling to me the courior delivery boy updated i was not available in my residential address. It's not at all acceptable.

          Bluedart awb [protected]
          Mar 31, 2019
          Complaint marked as Resolved 
          After calling multiple times to customer care and finally received my courior.
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            Pratap#231988
            from Visakhapatnam, Andhra Pradesh
            Mar 30, 2019
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            Address: Hyderabad, Andhra Pradesh

            Please be informed that i am supposed to receive my courier with dated on 27/03/19 and till date i have not received my document.

            After calling multiple time to the blue dart on 27/03/19 i got a response from them that area pin code is incorrect. And very next day i. E 28/03/19 again they said that home address is incorrect.

            And when i tried calling them on 29/03/19 they are saying home address and land mark is missing.

            I want them to dispatch my document to me today i. E 30/03/19 without fail.
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              anuradha jagtap
              Mar 30, 2019
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              Address: Pune, Pune, Maharashtra, 411043

              I got a call about my parcel delivery in between monday to friday, i told the person abrwar that i will be avilable on saturday, so please deliver it on saturday that is today, in morning i called again abrwar and asked to deliver the parcel, he said let me check with parcel and again he havent replied so i called him again so he said parcel is returned as you were not available. Is the communication from my side missing somewhere? I am hostelite wont be available on each saturdays too. Is this how they provide service? Waybill no is [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                I
                Inox Air Producta Pvt. Ltd. , Indore
                from Mumbai, Maharashtra
                Mar 30, 2019
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                Address: Indore, Madhya Pradesh

                Our shipment no [protected] is booked on 08.01.2019 but not delivered to consignee the deputy chief controller of explosives, peso, bhopal. Further no information/ communication has been done with us by you in this regard. When we contact you on toll free no. Yesterday i. E. On 29.03.2019 than only we come to know that this shipment is lost. It is not acceptable from the reputed courier like blue dart. This shipment contains the documents of our client including original licence issued by the dept. Of explosives and the demand draft of rs. 75000/- (Rs. Seventy five thousand only).
                Please note that any penalty/charges raised by the department of explosives to our client/customer and any financially loss to our customer in this regard will be bear by you.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  Pushp Guleria
                  Mar 30, 2019
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                  Address: Kalwad Road, Dhanori, Pune, Maharashtra, 411015

                  Awb, [protected],
                  I supposed to get delivery yesterday but i got message from blue dart stating that delivery unsuccessful because of premise closed how is this possible when i live here with more than 500 flats occupied. This is ridiculous i need that delivery today by any means necessary. Please help, i am trying to call customer care but getting disconnected again and again
                  +1 photos
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                    J
                    jeet2601
                    Mar 29, 2019
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                    Address: H.No. 29 , BRIJ VIHAR COLONY (ADA) ,OPPOSITE TO WATER TANK ,NEAR SURAKSHA VIHAR COLONY, IN FRONT OF GRAND MELROSE, Aligarh, Uttar Pradesh, 202001

                    My SBI Rewardz shipment tracking no. Awb#[[protected]] has been returned due to some error in mentioned delivery address. Please delivered the shipment no. in the amended address given below.

                    Address:

                    H.NO.29, BRIJ VIHAR COLONY (ADA)
                    OPPOSITE TO WATER TANK, NEAR SURAKSHA VIHAR
                    IN FRONT OF GRAND MELROSE
                    ALIGARH (U.P)-202001
                    INDIA
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Mar 29, 2019
                    Updated by jeet2601                     Contact No. [protected]
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                      M
                      Mohit loomba
                      Mar 29, 2019
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                      Address: Panjthirthi. H.no-99 kucha nehir, jammu, 180001

                      Dear concern,
                      My office courrier me one box that is very important. That is reached with your office on 19/03/2019.. I call your consective regarding my parcel.. She told one more day. She said your box is return for not confirming your address tell me your ph. And address. She told lie that box is return if person not find adress his duty to call me. I also ask her that tell me thae rejection remarks or reason. There's no reason.. On 27 she confirmed about deleivery.. On 29 her ph. Is off for full day. Today is 29/03 again i call she told on 30 uh received.. Or u can come to the office and collect your box... I am very veryy disappointed.. Blue dart.. I give u zero rating and i never ever try to vontinue with you in next days... My docket number is d49283917...
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        I
                        Izlal
                        from Delhi, Delhi
                        Mar 29, 2019
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                        Address: mawana road meerut, Meerut, Uttar Pradesh, 250001

                        Dear sir the courier boy not delever the doc in my home and no any call for me. Wrongly he say consignee address unlocable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me.[protected]
                        Name : avdhesh kumar
                        Mobile no : [protected], [protected]
                        Address : house no. 05 vill + post rajpura mawana road meerut near yashoda kunj
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          N
                          neha.dhadwal2009
                          from Delhi, Delhi
                          Mar 29, 2019
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                          Address: New Delhi, Delhi

                          My order from the label life with blue dart awb# [protected] was attempted at afternoon time on 28th march, 2019. However, i was not available.

                          I was contacted by agent. I requested him to deliver the package between 8.30 p. M. And 9.00p. M. On 28.03.2019. He said his timings for delivery is from 9.00am to 7 pm. So i asked him since timings have been mentioned as 9 to 9, then he should deliver it today or deliver the item next morning between 8:30 am and 9 am as i would not be available.

                          He did not arrive at the timings. What is the use of saying that timings are from 9 am. To 9pm if they are not delivering at such timings but as per their own convenience.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Z
                            Zaman Yahiya
                            from Malappuram, Kerala
                            Mar 29, 2019
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                            Address: Near to MMOVHS, Pabayappilly, Ernakulam, Kerala, 682002

                            I didnt get my order [protected]
                            even i didnt get any call regarding this
                            i got one msg its reschedule due to adress problem .Do this guy dont have a sense to call me to know the adres...And when ever i call him he is rejecting my call .I tried more than 20 tym..Is this is the way you are dealing with your cmrs...
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                              S
                              Shivakumararadhya
                              from Bangalore, Karnataka
                              Mar 29, 2019
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                              Address: Sarakki gate Bangalore, 560078

                              I checked the status of the waybill: [protected],
                              Its showing the that incorrect address but the delivery people don't even gave me miss call or call to me.
                              I received the supporting document to the same address with other service provider.

                              Please look into it on priority attaching the scree shot.

                              Priority urgent...!
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                abhishekgupta1331
                                from Bengaluru, Karnataka
                                Mar 29, 2019
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                                Address: Udupi, Karnataka, 576104

                                I would like to state i was supposed to get a courier awb#[protected] on 28th march 2019. They did not deliver it or contact me. They send me a message saying i was unavailable and i should contact [protected] which i tried contacting but it is always coming busy. I would like to know on what basis have they mentioned that i was unavailable when they did not contact me and also they should deliver it asap.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Suman kamti
                                  from Mumbai, Maharashtra
                                  Mar 29, 2019
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                                  Address: Dombivli Thakurli, Thane, Maharashtra, 421201

                                  Hi
                                  I don't get my shipment on time ur deliverboy called me on 25th i was not available on that day so i told him to come next day but still not delivered my shipment no is#[protected] this is 4th time this don't delivered on time i want explanations from ur side bluedart thakurli i[censored]r can't deliver on time than tell bank v cannot do otherwise i will complaint to higher authority of bank i will see that u r contract get end.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    R
                                    romila khaidem
                                    from Mumbai, Maharashtra
                                    Mar 28, 2019
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                                    Address: 795001

                                    Hi
                                    I didn't get my parcel till date and my Waybill No : [protected] .I have given correct address and in status it shows "Consignee's Address Incomplete/Landmark
                                    Needed" and I didn't get any call and message for this delivery.I need this parcel very urgently. Please do the needful.
                                    Thanks
                                    Romila
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                                      S
                                      Swarna Sharma
                                      from Bengaluru, Karnataka
                                      Mar 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: Jabalpur, Madhya Pradesh, 482003

                                      Hi
                                      I am not at all happy with the service of bluedart. My company has sent my relieving letter by bluedart courier. Don't know whom courier guy handover the package. When i get back to the company i got to know the parcel has been delivered. I dint recieve any acknowledgement by msg or email. How careless people they are. My number already mentioned on the top of the parcel. He dint even bother to call me and say that he is giving the package to some third person.
                                      Sep 18, 2019
                                      Complaint marked as Resolved 
                                      Received the document
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Sep 18, 2019
                                      Updated by Swarna Sharma                                       Received the document
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