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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 196

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S
Sreejitha
Mar 19, 2019
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Address: Palakkad, Kerala

Hi, i have been trying to follow up on my courier which was prepaid (Awb:[protected]). I could see the tracking details stating the courier has reached palakkad on 9.3 but not delivered at all. When visiting the facility they are saying they don’t have an idea about who has the courier. No response after calling the customer care as well. This is not the first time it’s happening with me. I have gone ahead and tolerated. But i cannot anymore. There needs to be a company ethics and sense of responsibility which is not at all there with bluedart when dealing with people. Please take strict action
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    Dinesh 121
    Mar 19, 2019
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    Address: Sunkudakatte, 560091

    I have ordered an denim jeans shirt but they delivered the wrong product to me so i request you to take back this product and give me my order item this is not the 1st time befor once they made like this only so i ask to give me a correct product and take this wrong item so i request to exchange my product or please refund my amount to me and pease do it fast as possible as
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      A
      atishpaul
      from Kolkata, West Bengal
      Mar 19, 2019
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      Address: 110018

      Sorry to inform you that we have received a duplicate rado jubile watch instead of rado centrix black 9554 men. The sender is a fictitious company and not responding to the phone printed in invoice. Since you have collected cod and have all details of the company so the onus is on you to return the cash received by you.

      Your immediate action will help to get hold of online fraud / cyber crime.
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        S
        sindur@12
        from Delhi, Delhi
        Mar 19, 2019
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        Address: Manipal institute of technology, MIT, Udupi, Karnataka, 576104

        For 3 days, they are not delivering my package. Help me to get my product by today. I have bee calling to the service everyday and they are getting it delayed every day. Yesterday also i called them and they are like to make delivery today at 9:30 am, but still they have not made any attempts. Also, they are not picking the call i made. Its so frustrated and i do not know whether i will get my parcel or not. Please help me to get the parcel delivery by today.
        Blue Dart Express customer support has been notified about the posted complaint.
        I ordered this earphones under name power beats 3 but I was delivered powerbeats 2 and the quality is worst and not even working. I want my money back. And the part of it is also broken and the product is kinda used.
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          R
          R Rohith
          Mar 19, 2019
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          Address: Kottayam, Kerala

          A courier carrying some of my important educational certificates had arrived at ponkunnam bluedart office in kottayam, kerala three-four days back. Still now they haven't contacted me nor i was able to contact them (No telephone number provided for this outlet yet). I was in an emergency and i contacted customer service to know about this. There is no problem with the address given or the mobile number provided. Still they are irresponsible enough to contact me or deliver my package. Please do the needful.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Rachit Kumar.
            from Madhubani, Bihar
            Mar 19, 2019
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            Resolved

            Address: Rambag road near teachers training college, Muzaffarpur, Bihar, 842001

            Sir/mam

            I am rachit kumar
            From muzaffarpur

            I ordered a product from flipkart to my home address - ranbag road near teacher training college. The seller use blue dart for delivering the product and my product shipped on 12 march and it's 19 march today at 7: 30 am i see that in blue dart tracking page they need my landmark. So how to pickup package
            +1 photos
            Mar 19, 2019
            Complaint marked as Resolved 
            I contact bluedart
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              D
              dnishu
              Mar 18, 2019
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              Address: 23/137, swarn path, mansarover, Jaipur, Rajasthan, 302020

              Product Color, pattern and quality completely different from what I ordered.
              They have listed very attractive clothes at there website to attract customers but they deliver poor quality stuff.
              This is a fraud company.
              I want my 1000 rs. Refund as soon as possible.

              Waybill Number : [protected]
              Reference No :[protected]
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                F
                Fast Track Engineering Company
                from Delhi, Delhi
                Mar 18, 2019
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                Address: 110092

                To stop delivering for letter courier by way bill no [protected] as we have mentioned wrong address. The letter is to be delivered back from where it is booked. Request need to be complied positively. Kindly make sure that this letter is not delivered at all. In case of any clarification please contact Sh Sandeep Jain Fast Track Engineering Co.
                Ph [protected]

                Regards
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                  V
                  Vikas.chand01
                  from Theog, Himachal Pradesh
                  Mar 18, 2019
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                  Address: Ghumarwin, Bilaspur, Himachal Pradesh, 174004

                  Dear sir/madam,

                  My name is vikas chand, i am in wonder to hear that my courier has been sent back to the source which was sent through your services. Let me clear that what was i feel about blue dart before this incident is a quality service but after this incident my expectation from blue dart gets demolished.

                  Let me explain the my problem. My courier was sent through your services (Awb no. [protected]) and i was waiting for your call to receive it but on 09.03.2019 i got a call from courier boy but at that time i was unable to pick it up due to some busy schedule. But later i called back at that no. And talked to the boy. He said that i have called you because may be you have some courier at our ghumarwin (Distt. Bilaspur hp) office and asked me the detail of mine and finally said that i will call you later and i was waiting for his call for many days. Neither he delivered my package nor he communicated properly to pick my courier from our office. Even i was agreed to receive my courier by my own once he told me that there is a courier for me. Today when i receive a message from the source that your courier has been returned, i just got surprised with your service. I also talked to your area manager mr. Tejinder kaushal but didn't get a satisfactory response.

                  I in shock that courier service like blue dart have that much low standards. You dont deliver the couriers at home doors but even not communicating it properly to the consumers. It is just a courier for you but it can be life opportunity for somebody.

                  Now please tell me who exactly is responsible for this and why should we choose blue dart services if we are a valued customer for you. And how will now i will get my parcel back?

                  Your fast response will be highly appreciated.
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                    P
                    Pranathi Sree Reddy
                    from Hyderabad, Telangana
                    Mar 18, 2019
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                    Address: H.no 4-13-56, beside community hall, Huda sai nagar, vanasthalipuram, Hyderabad, Andhra Pradesh, 500070

                    I was supposed to receive package with awb # [protected]. I was unable to lift the calls and that's the reason the package was undeliverable. I received a message witht contact details of the customer service but when i tried to connect, i'm unable to fo so. Please reschedule the delivery to 19th march. Looking forward for the issue to be resolved.
                    Thank you
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Three Shirts are very bad quality. So I want return the product and refund
                    Product Name : Fashionable simple wear tailored fit solid casual 3 shirt.
                    I have choose one colur but received another one, please refund

                    rescheduling the delivery of awb # 36185442521 - Comment #3381368 - Image #0
                    I ordered this earphones under name power beats 3 but I was delivered powerbeats 2 and the quality is worst and not even working. I want my money back. And the part of it is also broken and the product is kinda used.

                    rescheduling the delivery of awb # 36185442521 - Comment #3381436 - Image #0
                    Iam PURCHASED 3mens combo denim SHIRTS but I have received 2 SHIRTS not my ORDER this not me booking my order so please collect and refund my ammount 649

                    rescheduling the delivery of awb # 36185442521 - Comment #3866607 - Image #0
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                      D
                      dxrshxh
                      Mar 16, 2019
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                      Address: SayajiGunj , Vadodara, Vadodara, Gujarat

                      The jersey was assured to be delivered today, but the agent calls (Mob no - [protected]) last minute and tells me vaguely that he forgot to take the parcel and has reached home. The parcel was to be sent to someone today. Such carelessness and forgetful attitude shouldn't be tolerated. Please take stringent action on the person responsible. The agent call details have been submitted
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        Raja Traders
                        Mar 16, 2019
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                        color issue

                        Address: 71.b palli street karumbukkadai coimbatore, 641008

                        Iam Syed abuthahir s
                        My order number is [protected]
                        Order no:[protected]
                        Delivery date: 16, 03.2019
                        Product name: fashionable simple wear tailored fit solid casual 3shirts for men
                        Size: xxl
                        Total amount:999 (Shipping)

                        Return reason: product (Shirt) is totally different in design and colour.
                        Shirts are very bad colours and quality.
                        So i was return the product andbr...
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                        Puja Janu
                        from Mumbai, Maharashtra
                        Mar 15, 2019
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                        Product name - fashionable simple wear tailored fit sol...
                        Its a combo shirts..
                        I ordered different designs in 3 shirts but it came different, i orderd xl size, but it cames medium sizes & same as in color also,
                        And the quality is not good...
                        Refund my amount....
                        My orderd no[protected]
                        Orderd date - 11/03/19
                        Deliverd date - 15/03/19
                        Amount - 899 + 100 (Shipping charge) =999...
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Rahul Govind
                          Mar 15, 2019
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                          Address: Mumbai City, Maharashtra, 400069

                          Awb [protected]. It was dispatched 3 days ago from trivandrum to mumbai. I am following up with Bluedart customer care but they cannot give me any update on the location of the shipment for past two days. The shipment is expensive and it is unprofessional service I am receiving from bluedart.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            B
                            Bharti G
                            from Mumbai, Maharashtra
                            Mar 15, 2019
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                            Address: Blue dart, Hyderabad, Telangana, 500081

                            Hi team,

                            I ordered one product from paytm on 4march.
                            My blue dart tracking I'd is [protected]
                            7th march blue dart agent called me and that time I was not available, so directly I informed that please cancel the product.
                            Even agent given the positive reply but still i didn't get my money back and it is showing product delivered.

                            Please team look into this issue.
                            I didn't get my product and it is showing it is delivered and the signature shown by paytm is not mine.

                            Regards
                            Usha gupta
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Mar 15, 2019
                            Updated by Bharti G
                            Through paytm it is showing it is delivered to prasann Kumar(please see the attached image), but order person is usha gupta.

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                              M
                              Manjubenny
                              from Bengaluru, Karnataka
                              Mar 15, 2019
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                              Address: Edapally Kochi-24, Ernakulam, Kerala, 682024

                              My material ([protected]) not yet received. They reported consignee not available. How can you say like that even before they called me up. Your people supplying lot items in my office in every month and also my office is nearer to your edapally office, kochi. So don't try to make this type of excuses.
                              I want the material today itself.
                              Manju benny
                              [protected]
                              [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Sandeepa Sadanandan
                                from Bengaluru, Karnataka
                                Mar 14, 2019
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                                Address: 560071

                                Hi ordered samsung m30 from https://www.samsung.com/in/microsite/galaxy-m/sale/
                                On 12th march 2019. I got a message from bluedart express saying it is delivered to someone. I need my product asap since i have paid full amount. The bluedart person have not called me on my number i have provided for delivery but delivered to someone else.. Please help me asap...
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Qyser dar
                                  from Noida, Uttar Pradesh
                                  Mar 14, 2019
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                                  Address: Moomin Abad batamaloo byepass, Pauri Garhwal, Uttarakhand, 190001

                                  Respected sir my awb no.[protected] is delivered to lal chowk Srinagar branch by Tuesday and still they did not deliver it.i called them and them they disconnect the call. Today I receive an SMS that today it will b delivered still Not. This happens with me all the time from blue dart. When ever I listens about blue dart its a worst courier company. Take this matter seriously .
                                  +1 photos
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                                  I had ordered the combo offers from rs 999for 3 shirt. I have received the order. But the shirts size is very small and the shirt quality is very poor. So the order will be return. Please return my money. Please, thank you
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                                    Maan1989
                                    Mar 14, 2019
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                                    Address: Ludhiana, Punjab, 141119

                                    This is third time i am facing the same problem, delivery boy gave my parcel to any random unknown person without even letting me know. I am not getting my parcel. Please look into this matter as soon as possible or i have to take some legal actions. I get frustrated from the pathetic service i am recieving. Even i didn't recieve any call from the delivery personnel, how could it be possible to hand over one person's parcel to any random guy withoit even letting the authorised person know. Urgent and serious action should be taken against this unprofessional act.
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    [protected] we send from 06/02.2019 to Nazira to paharuarr (bihar)
                                    but still pending not delivery .already 52 hours .but not delivered, its a very bed services .

                                    from cutomer
                                    babagogoi's reply, Mar 9, 2019
                                    verry verry poor services .bad service .why more days not delivered my packet ..
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                                      Melwyn Joy
                                      from Bengaluru, Karnataka
                                      Mar 14, 2019
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                                      Address: Bangalore, Karnataka, 560098

                                      The credit card that should been delivered to me or my family in case i'm absent to collect it, was given to some third party shop keeper near my home stating i told her to collect it but i didn't even talk to the delivery guy anything as such. And he's forged her signature and have given the card pack to her and now it's showing the status as delivered. This is second degree crime and forgery. I'd like to escalate this matter as high as possible. I'd want this package to be delivered back to the address sent, to its origin.
                                      This happened on 13/01/2019 and the person who had to deliver me has the contact number [protected].
                                      The waybill no : [protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
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