Blue Dart Express Complaints & Reviews

Hi
I am not at all happy with the service of bluedart. My company has sent my relieving letter by bluedart courier. Don't know whom courier guy handover the package. When i get back to the company i got to know the parcel has been delivered. I dint recieve any acknowledgement by msg or email. How careless people they are. My number already mentioned on the top of the parcel. He dint even bother to call me and say that he is giving the package to some third person.

I had ordered one item by redeeming points from SBI REWARDZ.
SBI Order ID - 853431
AWB No. - [protected].

Date - On or after 08.12.2018.

I had not yet received the ordered item.

Please revert and take action so that I am able to get back my gift item.
The person who came to deliver the item did not deliver it at my home.

Regards,
Gauri Biswas.

As i had applied for an ielts exam i was expecting a study material from british council. I was receiving many messages that you shipment will be delivered today, it’s out for delivery that this. Today i got a message that your order has been delivered to rosli. I don’t know what’s that. I was wondering who is this rosli, haven’t heard that name in my neighbourhood. Then i realised that it’s not only happenning to me also my friends who registered for the same. Kindly fix this issue!

Dear sir,

Please arrange call back for that matter
We have information that the package is currently lying as an undelivered package with the reason area name/number missing

Please update proper address and delivered it today itself

Wrote on courier:-hi tech innovations
Shop no.-204, 2nd floor, lsc delhi-110034

Complete address :hi tech innovations
Shop no.-204, 2nd floor, lsc progressive house, rohit kunj pitampura delhi-110034
Thanks
Mayank bajaj
([protected])

Always enter the status of delivery is mentioned wrong, after two days i call customer care of bluedart rise a complaint regarding my product delivery is not successful, then he give schedule time of product delivery within 2 pm to 5 pm, i waited for that time in my house, after 5 pm again i called to customer care, then he said 8.30 pm, at 8.23 pm i got a call from delivery person, he said i'm in near by you in next street, ask a land mark and route guide, i guide route then he said we will be there within 5 mins, i wait more than half an hour still he is not reached me, then i make a call he is not picking my phone, then i got message from later tonight we could not deliver vide awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.

I was expecting blue dart waybill no awb [protected].
On 25 march 2019 i received sms from hpbludrt stating that my order has been despatched and will be delivered by 27 march 2019.
Since i got no call from the courier, i tracked my package at 1200 hours on 27 march 2019 and learnt that the package was "out for delivery"
At 1451hours, i got a sms stating that my order had been cancelled by me.
I immediately rushed to the blue dart office in the city and was told by the delivery boy that my phone had been unreachable and thus he had cancelled the order.
On checking his phone i saw that he had made a call to me only couple of mins before i met him at 1516 hours. Obviously he was lying about having tried to contact me.
The delivery boy is mr sumit.

This is not the first time that this has happened with me. The delivery boys at blue dart hisar do this very often, causing unneccessary harrassment to the customers.

Reference number#[protected].

I had redeemed my hdfc credit card points and ordered something through it. Expected date of arrival was 25th. I have received a message yesterday that my courier has been delivered at 1200 hours on 26/03/19 to stamp.

I have neither received any courier nor any calls regarding it from bluedart.

This is highly unprofessional.

Please contact me on [protected]//[protected].

Sir,
I have ordered a computer ram on amazon india on 20th march and delivery date is 26th march. The product shipment from maharastra to kolkata was perfect as per schedule. But after shipment to malda there was no response from bluedart. They change shipment schedule without informing the customer saying that delivery attempted but not response from the customer. After change the schedule in this way they return the product to amazon.in this way the customer do not get the product. This is happen to me many time. Please help us taking action from your end so that we can keep our faith on famous blusdart courier seevice.
Thanking you
Your sincerely,
M. S. Alam

Dear sir,
Iam facing an issue with one of my delivery. The blue dart branch near my locale has returned one the parcel, send by british council (From gurgaon,
Haryana) to me, back to gurgoan. When i track the transit using the blue dart courier service tracking system (Courier service waybill number:[protected]), it is showing the reason for returning the courier as they couldn't locate my address. The address i given is 100% correct and is very easy to find out (It is very near to the town). Iam a living in this area for last 10 years and none of the courier companies had issue with finding out my location. I can say without a shadow of doubt that the courier company didn't even tried to find out the address and deliver the parcel. The parcel contains books which i urgently require to prepare for my exams. Kindly help me to get the parcel as soon as possible (Please consider my request as a priority and do the needed).

I am not receiving any of the shipments. When i tried to ask for the reason, they were giving me the answer as flat number is not available. However i am staying in an individual house and address is sufficient. My house itself is a landmark as there is a reknowned play school at our area. And i am residing above the play school. I missed my kotak cc, scb cc, my insurance hard copy... The list goes on. Now i have another shipment came and that is also having the same status. I went personally to the office and they said they don’t have people to check the address. I am fed up with the servic and i am requesting the bank authorities also to not to send the bank cards via blue dart. I am not sure whether to provide my details.

My credit card is dispatched through blue dart having waybill no : [protected]
Reference no : [protected]. My address is c. Mouneeshwari, room no:111, sri balaji working womens hostel, 4b/a, mcr complex, rama temple road, new thippasandra, bangalore -560075. Mobile: [protected], [protected]. But the delivery guy asked me to pick up the pack from electronic city. But i'm near indiranagar. How is this possible to go and get the credit card. Please ship to the current address i have specified above.

I had booked a speaker from www.myspeakerdeals.com. i have received a fake speaker from blue dart for rs.2000. The website is a fake one which dupes people and it is not expected from a reputed company like blue dart to aid in such fraudulent activities. I had paid the money as cash on delivery and hence it is the responsibilty of blue dart to resolve this matter. Kindly contact me asap for the issue. I hope i am not made to take the matter to consumer court for the same.

I have talked with complaints dept but they are not helping. Kindly help

Dear all,
A company send me some documents through bluedart when i check through tracking number i found on your website the parcel was delivered later i contact mr. Vikram on below email
[protected]@bluedart.com and he reply me that he look the matter but still responding my emails. Please let me know what i do. Otherwise i complaint in court.

I m attaching the scrnshot of waybill no. 7 day before my courier reached to patna and till date no one has visit to deliver and no any call. When i contact with mr pankaj([protected]) they always say it will be deliver by EOD but at evening they even dont rcv the call..very rude behaviour on phone. Plz look at this and stop harrasing.

I had booked a speaker from www.myspeakerdeals.com . I have received a fake speaker from blue dart for rs.2000 . The website is a fake one which dupes people and it is not expected from a reputed company like blue dart to aid in such fraudulent activities. I had paid the money as cash on delivery and hence it is the responsibilty of blue dart to resolve this matter. Kindly contact me asap for the issue. I hope I am not made to take the matter to consumer court for the same.

AWB-[protected]. The documents were to be delivered at Kolkata by 25 april morning as I paid express charges. However, the documents have not reached even at end of day today. It's more than 48 hours and Blue Dart can't get a package delivered from Hyderabad to Kolkata. I am told it's gone to hooghly by the customer care and it will be delivered on 27 April. What a rip off. You charge me Rs 550/- for this service. There were time critical documents required to be deposited at a school. What do I do now? Why have they been directed to hooghly, is it my mistake? Very very poor show Blue Dart.

Without making delivery attempt they put my order was shown undelivered reasoning address not found if the delivery was made than why the didn't call me. My place is one of the most known commercial place in the area. And i called to their customer service number no one is picking the call.
I am very disapointed about service of this company. Kindly help to resolve the issues permanantly.

My courier was attempted for delivery 23 march 2019, awb: [protected].

1. Outsiders are not allowed in our society. The delivery boy did not even bother to call me and just returned.

2. I did not receive any notification upon the failed delivery attempt and realized it only today upon tracking.

3. No notification received on the dispatch of courier or when it was out for delivery. I had to track it manually based on pp no

4. Your customer care is pathetic, it does not transfer call to an executive.

The most pathetic courier service. Amazon/ flipkart delivery guys are much smarter than these #. I want the courier delivered asap.

I had to receive a a parcel of perishables on 19th of march. Parceled date is 15th march. It is shown that the parcel has arrived at the blue dart office a week ago, yet there has been no intrest shown to dispatxh it to the destination.

I got a call that the parcel has been damaged. Not withstanding this they are unwilling to deliver the product which i believe has already been rendered useless. As it contained perishable food material. After repeated contact, there has been an outright denial to deliver.

They have charged about rs 4000 for the parcel. The content value being rs 3000. I am facing a loss of rs 7000 because of blue dart.

My way bill no:[protected]

Dear sir,

My axis bank cheque book shipment tracking no. [protected] is return due to 'delivery attempted and premises closed'. Could you please deliver the above shipment no.in following address. Kindly use below address for your delivery purpose.
Address:
Ss luxury pg for gents,
Sri balaji layout,
Sgr dental college road,
Munekollal,
Near ramdev medicals,
Marathahalli, banglore

Mob: [protected], [protected]

Regards,
Rama koteswara rao