Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 17, 2025
Complaints 10558
Resolved
942
Unresolved
9616
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 239

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Silky Sharan
Oct 19, 2018
Report
Copy

Address: Bangalore, Karnataka, 560066

The product was ordered on 16th oct 2018 via ferns and petals and was supposed to be delivered by 17th october 2018.
It has not been delivered till date and even after constant follow ups.
On top of that they have mentioned wrong status that the consignee was not there at home to receive the package although we were at home the whole time.
I hope blue dart's unprofessional-ism could be improved.
Pathetic delivery system. Never going to use this means of delivery.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ahmed Faraaz Patel
    from Bengaluru, Karnataka
    Oct 19, 2018
    Report
    Copy

    Address: Idukki, Kerala, 685608

    I am a resident of thodupuzha in kerala. I had ordered a number of things from amazon and had paid extra for home delivery. After a few days when the product reached the local office of bluedart, they called me to collect it from their office saying that delivery will not be done to my address which is well within the range of the office. Maybe it is the laziness of the delivery agent or the callousness of the employees, i had to leave my work mid-way to collect the delivery. This has happened multiple times and with many other people who work with me. I hope this complaint reaches those who can take necessary action against these people. Below are the details of the courier.
    Bluedart courier, manakkad road, thodupuzha, kerala. Branch manager - mr. Isaac.
    Phone - +[protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rohit Phalke
      from Neral, Maharashtra
      Oct 19, 2018
      Report
      Copy

      Address: 411048
      Website: Bluedart Express a

      Hi my axis bank document is delivered to unknown person and i am not getting any concern person contact details to trace out the same. After emailing they give me customer care number, but this number is not valid.

      I was getting sms on delivery intimations but all at sudden i got a message that courier is delivered to me? How it is possible? But parcel didn’t delivered me.
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Annapoorna GB
        from Bengaluru, Karnataka
        Oct 19, 2018
        Report
        Copy

        Address: Bangalore, Karnataka, 560078

        Hi,

        Axis bank sent me a courier to my previous address. But i requested blue dart through email to not deliver as i relocated. Could you please help deliver it to the axis bank branch office or to my current address.

        The status says 'c'nee shifted from the given address.
        Please let me know the address you delivered.

        Waybill # : [protected]

        Regards,
        Annapoorna
        Blue Dart Express customer support has been notified about the posted complaint.
        My way bill no [protected] parcel is redirected for return without informing me or giving me call and without my consent. My mobile no was provided when I ordered the purchase. Please make sure I receive my parcel. My mobile no is [protected].
        Hi,

        The shipment that was to reach me AWB-[protected] has not reached me in 4 days. When I try to call them in the number [protected], they don't respond. I am not sure now what to do.

        Please help...
        Hi Team,
        Imwaiting for my Parcil the status is showing fron yesterday its out of delivary but till now ididnt get iteam,
        Please check and help me to get parcel ASAP.
        tHANKS,
        Vamsikrishna.G
        [protected]
        Order id:[protected]

        waybill# : 35419104070 - Comment #3245997 - Image #0
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vanishree hegde
          from Bengaluru, Karnataka
          Oct 19, 2018
          Report
          Copy

          Address: 560059

          Dear team,
          My credit card has been shipped from bank to my old address (Bhuvaneshwar, odisa). Its already in delhi hub and will be moved to noida sector 63 today. But i wanted to change my courier address to h r vanishree, mindtree ltd. Global village, behind r v engineering college, mylasandra, mysore road, bangalore as i have relocated to banglore from bhubaneswar. Kindly do the needful

          Ref. No: [protected]

          Thanks in advance
          H r vanishree.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Krishu 5660
            from Gurgaon, Haryana
            Oct 19, 2018
            Report
            Copy

            Address: 122004

            Sbi bank send me a credit card through blue dart on 4th oct... But on 18 oct i recheck status.. Status show shipment delivered.. But i did not get my product... Shipment delivered to worng address... They do not call me once. My way bill number is [protected]. Please resolve my problem as soon as possible. I call to bluedart so many times.. But they did not respond
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vell
              from Chennai, Tamil Nadu
              Oct 19, 2018
              Report
              Copy

              Address: 600106
              Website: www.bluedart.com

              Awb no [protected] expected to be delivered to me on 17 10 2018 was not delivered to me. The tracking details in blue dot web site says that - delivery attempted premises closed. This is blatant lie the delivery person without attempting to deliver the item has falsely reported that my premises was closed which is not the case. Please arrange to send the item atleast today
              Dr t muthuvelu chennai arumbakkam phone no [protected]
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yuvasaivarun
                from Hyderabad, Telangana
                Oct 19, 2018
                Report
                Copy

                My order from british council is about to dispatched with awb# [protected] and the delivery date is 20-oct-18.

                I want to change my delivery address.
                Kindly change my delivery address to:

                No 2/62, sri vengamamba luxury gents pg,
                Nehru street, navalur, near sree gupta
                Bhavan, chennai, tamil nadu 603103

                Hope you will respond to this and looking forward for your positive response

                Thank you
                Blue Dart Express customer support has been notified about the posted complaint.
                I don't get my delivered order. My delivered date are 10/10/2018 but I don't get my delivered order today is 14/10/2018 already 4 days are passed. Please check & confirm my order.
                subrat moharana's reply, Oct 14, 2018
                I want my order quickly
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vrcool310
                  from Chennai, Tamil Nadu
                  Oct 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Chennai, Tamil Nadu, 600048

                  These people are unable to find vit university location in the given near by pincode 600048 even if you say the address to google assistance it can show you the location. I think blue dart people are not committed to work if you are not willing to work please stop your service at least at that time this mi people stops giving parcel service to you. A lot of delay in the service. If you don't know how to find address atleat take help from google you may feel better.
                  +1 photos
                  Jun 20, 2020
                  Complaint marked as Resolved 
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Oct 19, 2018
                  Updated by vrcool310
                  600048 is pin code for VIT university Chennai campus vandalur-kelambakkam road
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    veeresh angadi
                    from Dharwad, Karnataka
                    Oct 19, 2018
                    Report
                    Copy

                    Address: Bangalore Urban, Karnataka, 560099
                    Website: [email protected]

                    Dear sir,

                    My hdfc bank credit card shipment tracking no. Awb#[ [protected] ] is return due to consignee's address unlocatable/landmark needed delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                    Address:

                    Maini precision products ltd.
                    #5a, bommasandra
                    Industrial area bangalore-560099

                    Phone: [protected] / [protected]
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dishant999
                      from Surat, Gujarat
                      Oct 19, 2018
                      Report
                      Copy

                      Address: 395002

                      Awb no:- [protected]
                      I haven’t received this yet but bluedart shows as received. At mid night delivery person contacted me after making consignment delivered at their site to collect personally. I went to his place to collect. He gave me open parcel including only one box of eyewear. So refuse to accept. Kindly refund my money or send me back my both pair. And take some very very strict action against delivery person. My office is under CCTV surveillance, I have enough proof that he haven’t visited my office. I want my both pair of blue cut lenses. And want very strict actions against him.
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anush Nayak
                        from Bengaluru, Karnataka
                        Oct 18, 2018
                        Report
                        Copy

                        My courier (Credit card) with awb ending 69392 is not delivered. The reason for it is address not located. Nobody has reached to me or tried to contact me. The address which i mentioned was correct as i order very frequently from myntra, amazon with same address.

                        Please stop giving stupid reasons for not delivering. Atleast delivery person could call me right, i was at home only.

                        Please resolve this issue as soon as possible.

                        Also i have mailed details in [protected]@bluedart.com
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Way bill no [protected] I have not received the shipment sent by Axis bank to me and it was wrongly delivered to Prashant in Nashik Road on 09 oct2018 at 22:23 !!
                        I didn't get any prior call from delivery person .
                        I request the matter be looked into urgently how this gross negligence happened and resolve the issue
                        Axis Bank Customer Care's response, Oct 19, 2018
                        Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
                        Regards, Team Axis Bank
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arjun Naidu
                          from Bengaluru, Karnataka
                          Oct 18, 2018
                          Report
                          Copy

                          Address: 560064
                          Website: Www, bluedart.com

                          This is from bangalore, yelahanka. I was supposed to get my cheque book through blue dart.
                          Yesterday afternoon your delivery executive called and demanded to meet at his desired point which is 5kms away from my home or he'll take back to the office. So i agreed to go to him, but as i reached there, he was not there and didnt pick up my call as i tried calling him for many times. I'm totally not happy by the kind of service. I want this to be taken into consideration and expect a proper service next time.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Oct 18, 2018
                          Updated by Arjun Naidu
                          Now i got a message from bluedart that my parcel wasn't delivered because of address issues . Although i had given the exact address and landmark and the house being close to main road . Bad excuse by the executive .
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            keerthi190
                            from Visakhapatnam, Andhra Pradesh
                            Oct 18, 2018
                            Report
                            Copy

                            I have ordered a product online and also got a message from bluedart that i would receive the product by the end of the day and it has been 2 days that i didnt get my prodct yet but the delivery guy has updated the in the app saying product delivered. Now when i call him he says he would get the product tomorrow. How can a person update the app even before delivery of the product thats such a nonsense.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              PRAGYA DEVI
                              from Indore, Madhya Pradesh
                              Oct 18, 2018
                              Report
                              Copy

                              Address: Betul, Madhya Pradesh, 6135650056, 61356403
                              Website: PAYTM

                              I ordered products from paytm but after someday when i didnot get those products so i tracked them and i found that they have been returned... Then i calles its tracking place bluedart in amla and contacted with them after calling continue 3 days they finally checked and told me that they have returned the products... But why... Even they did not call me a single time... And when i told them this thing so they told we dont have this much time and cut my call... Their name Vishal sable and Nakul pawar.. They abused me also... It was my prepaid orders so i had to bear gst charges for nothing... Plzz solve my issue
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ajay Parmar Jays
                                from Raipur, Chhattisgarh
                                Oct 18, 2018
                                Report
                                Copy

                                Sir I was ordered something through blue dart but did not received yet my order
                                tracking site show Consignee'S Address Unlocatable/Landmark
                                Needed what to do my waybill no is [protected] my full address is mahatma gandhi marg ( talab faliya) jhabua naka dr. ML bhati k ghar k piche ranapur 457993 contact no [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rahuljc
                                  from Noida, Uttar Pradesh
                                  Oct 18, 2018
                                  Report
                                  Copy

                                  Not Received my Credit cart from blue dart applied 20 days before. Even tried to call many times to blue dart they have not respond me properly. resolution of this complaint required as if that was credit card. Blue Dart is not serious about my dispatch and without searching of address send my courier to professional courier that was not supposed to do by blue dart.

                                  This is happening with me 3-4 times. All time they used to update false status i.e. location is not present. They dont send any msg also, no tracking number.

                                  I mailed them too, but no response for mail.

                                  @BlueDart Worst service. I would like to request with Amazon, Flipkart and other, please dont send any parcel with blue dart. As you can see lots of issue are there with them. People are not happy.

                                  Rahul [protected]
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Oct 21, 2018
                                  Updated by rahuljc
                                  this is not happening first time with me. This happens always whenever shipper shipped the item via blue dart.
                                  I am trying for 4 days to call you on [protected]. the number is not connecting. right now my two parcels have returned back to the sender. and Log back many parcels. Additionally Some time your delivery boys don't deliver doorstep delivery they used to call their center. I have raised many complaints regarding the same. No proper resolution. You can call at [protected] for any clarification.
                                  Oct 21, 2018
                                  Updated by rahuljc
                                  Bluedart helpline number also does not work. I called 10 times and spend 50 rs.
                                  Bluedart such a big name and they do like that. Does not expect this.
                                  May 21, 2019
                                  Updated by rahuljc
                                  #Bluedart - I don't know why you have unprofessional peoples. I have not received my card again.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shantanu@94
                                    from Kolkata, West Bengal
                                    Oct 18, 2018
                                    Report
                                    Copy

                                    Address: 712101
                                    Website: Blue Dart

                                    The name of delivery boy is kapil deb ([protected]). He came to take my return item. He just wait for 2-3 mints. Then he started abusing my mother and told her that he will not accepting the thing and many more. I was present at that time. Otherwise i will definitely take some step. I requested you to please take some step for this guy. He is not suitable for your company. He just destroy your reputation. Thank you.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Oct 18, 2018
                                    Updated by Shantanu@94
                                    The name of delivery boy is Kapil Deb([protected]). He came to take my return item. He just wait for 2-3 mints. Then he started abusing my mother and told her that he will not accepting the thing and many more. I was not present at that time. Otherwise I will definitely take some step. I requested you to please take some step for this guy. He is not suitable for your company. He just destroy your reputation. Thank you.
                                    I am waiting for my parcel by Vistaprint which has to be delivered by Bluedart Rohtak but it's the third time there service is seriously poorest.I am going to send Bluedart court notice this Monday.
                                    They guys just sucks. They didnt even tried to deliver the order and says that consignee what out of station. The parcel contains important things that i needed urgently. Customer care number is just for showpiece.
                                    Courier Fold identical Not giving me a second and a second place to feed the pent up his mobile no.[protected]
                                    Ahmedabad, GUJRAT, India.
                                    Please strictly inquiring this guy.
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shanu.rajpandit
                                      from Pune, Maharashtra
                                      Oct 18, 2018
                                      Report
                                      Copy

                                      Address: 400095
                                      Website: no

                                      Blue Dart Courier Delivery Services Bhut ghtiya hai mera Bank Debit Card 10 Days ho gaya hai abhi tk delivevry nhi kiya hai In logo Ne Jb Mai Blue Dart K side me Traking Krta Hu To Unka Feed Back Hota Hai .
                                      (1)Customer Ka Ghar Nhi Mila .
                                      (2)Customer Ne Call Recived Nhi Kiya.
                                      (3) In conjush Logo K pass Call Krney K liye Balance Nhi Hota .
                                      (4) Ye Delivery Boy Ghar pr kya areya me nhi Atey hai or feed back apney man se daltey hai .

                                      Ayece beykar k Company ko Bnad ke dayna chahe hai

                                      aap se Nevedan hai App khud Check kro mera Traking no hai ...AWB[protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Oct 18, 2018
                                      Updated by shanu.rajpandit
                                      Status and Scans
                                      Location Details Date Time *
                                      Jogeshwari Undelivered Shipment Held At Location 17 Oct 2018 13:45
                                      Jogeshwari Undelivered Shipment Held At Location 16 Oct 2018 16:15
                                      Jogeshwari Undelivered Shipment Held At Location 15 Oct 2018 14:24
                                      Jogeshwari Consignee'S Address Incomplete/Landmark Needed 13 Oct 2018 15:56
                                      Jogeshwari Shipment Out For Delivery 13 Oct 2018 11:38
                                      Jogeshwari Shipment Arrived 13 Oct 2018 08:55
                                      Jogeshwari Shipment Arrived 13 Oct 2018 08:51
                                      Mumbai Hub Shipment Further Connected 13 Oct 2018 06:43
                                      Mumbai Hub Shipment Arrived 13 Oct 2018 05:02
                                      Nahur Mini Hub Shipment Further Connected 13 Oct 2018 04:49
                                      Nahur Mini Hub Shipment Arrived At Hub 13 Oct 2018 00:42
                                      New Bombay Shipment Further Connected 13 Oct 2018 00:01
                                      New Bombay Shipment Arrived 12 Oct 2018 11:09
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Harbika
                                        from Kanpur, Uttar Pradesh
                                        Oct 18, 2018
                                        Report
                                        Copy

                                        I would like to complain about your corier service.
                                        After receiving the courier the blue dart don't deliver it and many times the provide wrong signature of receiving and take the product with themselves saying that they have delivered.
                                        Not only the courier boys but also the head officers are also involved in this.
                                        After complaining to the head office they don't take any action.
                                        Highly disappointed with "kanpur head office branch".
                                        Kindly take strick action as my courier is with them from past 10 days.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        My documents is not recovered and not me contact any parson u r blue dart company so what happened is emergency to me
                                        My tarking no [protected]
                                        Tanaji phand's reply, Oct 13, 2018
                                        Pls emergency me request
                                        Way bill no [protected]
                                        Credit card delivery.
                                        Delivery date was 3rd Oct 2018 but till date not received. Blue dart executive contacted me for address but not delivered.The address is clearly approachable and all couriers companies delivers parcels here easily.
                                        Please resolve issue immediately otherwise I will take appropriate action.
                                        Status Network Delay, Will Impact Timely
                                        Delivery
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit