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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 235

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N
Navya Somachandran
from Idukki, Kerala
Oct 26, 2018
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Address: 680665
Website: Blue dart

I didn't receive my product even now. You are not attending any calls and i didn't receive any reply mail too. When i got enquired with shop they are giving any answers. Track location is kochi mini hub. The expected date of delivery is on 16 of october now its 26 th, now when i go ask with the kochin hub they are telling the product is missing. And my product is oneplus3t handset and it cost 25000. If i didn't get any reply or lagging is going i am going to complaints.
Blue Dart Express customer support has been notified about the posted complaint.
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    Tejas Padhye
    from Delhi, Delhi
    Oct 26, 2018
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    Address: New Delhi, Delhi, 110063
    Website: www.bluedart.com

    I had ordered a device from mi.com which was prepaid, and had to arrive by 28th of october. I had ordered on 24th morning and it reached my nearest hub on the evening of 25th october. Now for some weird reason saying "wrong pincode on website" my shipment has been redirected back to where it came from. Excuse me what the hell? I want my order to reach by 28th safe and sound. I would never recommend others to order prepaid things online if you get to know that the shipping service is of bluedart. Xiaomi should also consider ekart which is much more reliable.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Archana Vijay
      from Bengaluru, Karnataka
      Oct 26, 2018
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      Address: 560103

      Team
      My shipment status was out for delivery in clubfactory app as well i got a msg from bluedart saying shipment out for delivery by santosh s on 24th oct morn. I waited till evening and called mr santosh (Number provided in the message sent by blue dart) reg my package, he responded as he is not in my area.. So he will delivery tomorrow (As in oct 25th). But when i checked the status in clubfactory, it stated prohibited area, shipment could not delivery.
      Anyways i waited till afternoon of 25th for my shipment but yet no call from mr santhosh.
      When i tried calling him, he was disconnecting my call continuously. I dint receive my package today also. Again the status of the shipment in clubfactory is prohibited area, shipment unable to deliver...
      My question, wen mr santhosh dint even try to deliver my package upon so many times of follow-up, how can the shipment status can be assigned. That package was so important for me. Pathetic service from bluedart.
      Fyi: i regularly get packages from fedex, expressbees to my area.. Don't know how my place is a prohibited area.
      I guess you will consider my request and deliver my package.
      Package details:
      Blue dart awb# [protected]
      My phone number: [protected]
      Email i'd: archana. [protected]@gmail.
      Blue Dart Express customer support has been notified about the posted complaint.
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        H
        Harj_123
        from Amritsar, Punjab
        Oct 26, 2018
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        Address: Jalandhar, Punjab, 144004

        Sir my way bill no. Is [protected]. My card is delevired at jalandhar on 18 oct 2018. Checked at bluedart tracking. But it will be not delevired to my address till 25 oct 2018. I am going to bluedart office near amritsar byepass but none of your staff giving me any proper response. I m also giving my mobile number but no one contact to me. Please enquire it as soon as possible.
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          nitinbajpai33
          from Hyderabad, Telangana
          Oct 25, 2018
          Resolved
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          Resolved

          My shipment (Awb no [protected]) is marked delivered but not received. I have checked with security guard as well. Delivery person did not call me and his contact no ([protected]) is also not reachable.
          I just got message that my shipment is delivered. How can it be marked delivered without delivery?
          I want my shipment to get delivered to me asap.
          Oct 26, 2018
          Complaint marked as Resolved 
          Received it today after 2 days . It was delivered to neighbour without informing me. make sure it doesn't happen with future shipments.
          Blue Dart Express customer support has been notified about the posted complaint.
          Oct 26, 2018
          Updated by nitinbajpai33
          Received it today after 2 days .
          You can resolve complaint but make sure it doesn't happen with future shipments.
          Received it today after 2 days .
          You can resolve complaint but make sure it doesn't happen with future shipments.
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            A
            ammar89
            from Bengaluru, Karnataka
            Oct 25, 2018
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            Address: Bangalore, Karnataka, 560043
            Website: www.bluedart.com

            My bank document which was sent with waybill no. [protected] by blue dart, showed it was out for delivery. I have been waiting patiently at home for the courier to be delivered from 7:00 pm. However at 07:30 pm i got a message that my shipment was delivered. I never received the shipment so how did it get delivered to wrong person, especially when it is a banking document.

            I need an immediate resolution to this.
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              Naveenvasapalli
              from Vaikam, Kerala
              Oct 25, 2018
              Resolved
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              Resolved

              Dbs digi bank sent me a courier. My shipment id [protected]. I need to change my delivery address. Because i relocated from that delivery address. But i need that debit card. I can't able to come there and picked it up. Please help me out to send the package on below address. Thanks in advance

              D. No 1-1-167 indiranagar, pedawaltair, visakhapatnam 530017
              Oct 26, 2018
              Complaint marked as Resolved 
              My new address 1-1-167 indira nagar pedawaltair visakhapatnam-530017 pH no:-7036182163
              Blue Dart Express customer support has been notified about the posted complaint.
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                Z
                Zexer Fist
                from Bengaluru, Karnataka
                Oct 25, 2018
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                Address: Bangalore, Karnataka, 580046
                Website: None

                Hi,

                I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

                "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

                It's mentioned that it was delivered to me but it's not.
                Please check into this.

                Regards
                Kaushtubh Jha
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 25, 2018
                Updated by Zexer Fist
                Hi,

                I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

                "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

                It's mentioned that it was delivered to me but it's not.
                Please check into this.

                Regards
                Kaushtubh Jha
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                  G
                  Guruprasad Naidu Muppalla
                  from Chennai, Tamil Nadu
                  Oct 25, 2018
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                  Address: Chennai, Tamil Nadu, 600097

                  Dear sir / madam,

                  I would like to complain on blue dart express regarding their response in delivery.

                  I got a courier for my room address which is not restricted area. But whenever i track and see the status its showing as 'prohibited area-entry restricted for delivery' which is not fair.

                  Waybill no: [protected]

                  The courier contents are important to me. Please do the needful.

                  Thanks,
                  Hari
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    priyappa
                    from Karaikal, Puducherry
                    Oct 25, 2018
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                    I am K.Srinivasan from Chennai. I had taken a health insurance policy with Religare Health insurance Co.. They had dispatched my Policy (No.[protected] cover through your Blue Dart courier Services, Noida on 17th October'18 and the Way Bill no.AWB [protected] (ref no.[protected]. On tracking i observe that the letter had reached your Guindy Office at Chennai on the 18th Oct evening itself. As 19th is holiday, i expected the delivery of letter on 20th Oct'18. As the letter has not been delivered to me even on 22nd oct, i visited your office on 23rd and i was told that the PIN code given in the letter is wrong and so they could not effect delivery of the letter. I had then furnished your branch my mobile number and my correct address. Despite the fact i had produced my ID, your branch staff refused to give the letter to me and indicated that it will be delivered at the house on 24th Oct'18. As even on 24th, the letter was not received, i visited your Guindy branch today and i was informed that as number of letters are more at their end they could not effect delivery yesterday ie. 24th and assured that it will be positively delivered today ie 25th Oct'18. But till now (7.16 pm) your office has not delivered the letter. I do not know why the delivery is getting delayed.
                    Company's use your services despite your charging heavy charges on the hope that you will lend best services and effect delivery of letters promptly to customers and on time. The present case is one of the possible worst services from Blue Dart. Taking excuse that more parcels are there and so could not effect delivery tells about the scant response and responsibility the Blue dart bestow towards its customers. I get a feeling even if the letter is sent by ordinary post, it would have reached me by now. I could not but help to believe that expecting timely services from big and so called reputed companies like yours is a far cry.
                    K.Srinivasan
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      I
                      from Dibrugarh, Assam
                      Oct 25, 2018
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                      Address: Dhubri, Assam, 783301

                      Dear team
                      on 22/october 2018 from guwahati chola finance to dhubri chola investment and finance company one cheque has been send but till now it can not be received after expected delivery has been cross. And today we visit 4time in dhubri blue Dart office, But result is same. So request you to solve this issue as soon as possible. pod no:[protected]

                      Regards
                      Imran ahmed
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Anup9096
                        from Pune, Maharashtra
                        Oct 25, 2018
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                        Address: Pune, Maharashtra, 411018
                        Website: www.bluedart.com

                        I have ordered one product from online service
                        My airwaybill number - [protected]

                        I have not received the call on date 24 OCT 2018 because of my official work reason

                        I got another call from blue dart delivery boy on date 25 OCT 2018 . The delivery boy used very bad language and abusing words to me by his mobile number - [protected] & [protected]

                        Am having his audio recording and messages he used to abuse me in very vulgar language .

                        Kindly take the action against him or am also having option to file a case against your company
                        IPC act 504 will charge

                        Thanks
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          ashoksharma5005
                          Oct 25, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 143001

                          Good day

                          This is regarding dispatch of my card through bluedart courier service with tracking number "awb 35xxxxx91" to amritsar, punjab address dated 18th october-2018. The service and response from bluedart is annoying and highly unprofessional.

                          The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at “100/101, national shopping complex, near nandan cinema, gt road, amritsar” on the 24th october morning, we were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "icici bank" and we
                          As customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

                          This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call, so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

                          If the company got some ethics and service policies and have access to this review, i want escalation of this poor service rendered by bluedart company.
                          I re-iterate, there was not even a single phone call made by bluedart courier company to us and no delivery was attempted at all.
                          Oct 29, 2018
                          Complaint marked as Resolved 
                          Issue resolved by Bluedarts Management by redirecting Bluedart Amritsar head office to deliver parcel on the marked address. Many thanks to Sonia Nair and Anu Arora. Regards, A Sharma
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Diwakar Sinsinwar
                          (Advocate)
                          Chamber No. -228 Gali No.-7
                          District & Session Court Surajpur
                          Greater Noida Gautam Budh Nagar
                          M.-[protected]
                          E MAIL ID -adv[protected]@gmail.com
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                            A
                            avinash Chinna
                            from Delhi, Delhi
                            Oct 25, 2018
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                            Address: Bangalore, Karnataka, 560037

                            The shipment was arrived at blue dart office on 18.10.2018, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. They didn't even call me on delivery date.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              S Md Ismail
                              from Chennai, Tamil Nadu
                              Oct 25, 2018
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                              Address: Krishnagiri, Tamil Nadu, 635001

                              Sir, i have received a message from icici bank about my atm card will transmit through blue dart express courier service, krishnagiri, tamil nadu.
                              I deleted that message on that day itself. On 23.10.2018, i have received a call from blue dart delivery man about my atm delivery but i was in office and no one in my home. Hence i requested him to keep atm in their office and i will come and collect in the evening.
                              He told me that the office is open until 7:30 pm.
                              I have visited his office for two days (23 & 24.1018) around 7:15 pm, but they closed their office.
                              Today (25.10.2018), i went to blue dart express at 1:15 pm, they replied as atm card returned to bank by the manager. Their answer is very irresponsible manner. They asked me about the transaction id/number to track the letter. I don't have that number. Is it correct way to deal this issue.
                              Kindly attend this issue and solve it.
                              Thanking you,
                              S. Mohamed ismail
                              5/140-1, thiruvalluvar nagar 2nd cross street, krishnagiri, tamil nadu - 635001
                              Phone [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                safoyan
                                from Arambagh, West Bengal
                                Oct 25, 2018
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                                Address: Chandrapur, Maharashtra, 713205
                                Website: nykaa.com

                                My name is safoyan.
                                Today is 25/10/2018
                                I placed an order from nykaa.com on 8th octber 2018 and still its not delivered, expecte delivery date was 12thoct. I call so many times to nykaa and they every time told me "we informe the delivery partner, your product will be deliverd within 48hrs!!"
                                I also email blue dart and they dnt care about that, no reply as of now.
                                Blue dart tracking no-[protected]
                                Nykaa order id-nyk[protected]
                                I want my money back asap, please help me.
                                Thank you
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Rakesh Kumar nishal
                                  from Gurgaon, Haryana
                                  Oct 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jhajjar, Haryana, 124507

                                  Dear sir/mam

                                  I placed the parcel dated on 11/10/18 from bahadurgarh to banglore. Its estimated delivery date is 13/10/2018. But till now the parcel is not submitted to the destination. Please tell me the status of it & please solved it as soon as possible. Please note the tracking id — [protected]. Do some needful step on urgent basis. No one is good response about the from the phone calls. So accept my complaint & action with in the 24 hours.
                                  Oct 25, 2018
                                  Complaint marked as Resolved 
                                  my email id is ---- [email protected], , phone no. ---9812774981 the parcel is not on my destination . when i call to the blue dart customer care. they re saying that your parcel invoice is not available. but invoice is put in to the box. then customer care says that please mail the invoice copy on this mail id. -- [email protected] . then i send the invoice copy mailed on this Mail ID. so please resolve this matter on priority basis. thanks regard Dinesh
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  This is my parcel is not giving in my address and no contact and showing my parcel is cancel but i am not cancel
                                  Awb no [protected],
                                  received SMS that delivered and online.
                                  also show as delivered but actually yet to

                                  be received. If not received then how is SMS came so that the courier is delivered. Also checked online for docket tracking it is also showing update that it is delivered and stamped how come this happen when not received.
                                  Hham's reply, Oct 18, 2018
                                  .
                                  Hham's reply, Oct 18, 2018
                                  No reply
                                  Sir my tracking is no is [protected]. Item not yet delevered by executive. And messages forwared that item returned as customer refused the item but executive did not call to me or not contact. Please telle sir why my item haa been returned without my permission.
                                  [email protected]'s reply, Oct 18, 2018
                                  Sir may be delevered to me aa early as possible
                                  [email protected]'s reply, Oct 18, 2018
                                  Tracking ID is 69323592575
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                                    J
                                    Jai Kumarr
                                    from Chennai, Tamil Nadu
                                    Oct 25, 2018
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                                    Address: 302017

                                    I ordered one photo from amazon and it was supposed to be delivered by blue dart but no one is supporting.

                                    I have complained more than 30times to seller but he is least bothered to help the customer, now i am really fed up for this.

                                    I have knocked the door of amazon, the seller and blue dart but no one has customer care.

                                    This is the last option left for me to escalate the matter.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      D
                                      from Delhi, Delhi
                                      Oct 25, 2018
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                                      shipment sent by axis bank not delivered

                                      Dear sir,
                                      My name is Dipak Kumar Sharma. In axis bank my saving account is available. A Shipment sent by axis bank on date 06.10.18.Its Blue Dart AWB# [protected]. This information recieved by a SMS on 07.10.18. Next day on 08.10.18., I received a SMS ' SHIPMENT FROM AXIS BANK VIDE BLUE DART AIRWAY BILL [protected] HAS BEEN DELIVERED AND RECEIVED BY STAMP.'
                                      But actually, it has not delivered on me or my communication address....
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                                      testusername
                                      from Hyderabad, Telangana
                                      Oct 25, 2018
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                                      Address: Hyderabad, Telangana, 500047
                                      Website: www.bluedart.com

                                      Blue dart does not deliver my package and simply changes the status from "out for delivery" to "consignee's address unlocatable/landmark". Also when i try to reach the delivery boy, he keeps disconnecting the call. This is really frustrating because i have seen many cases on the internet with the same status against blue dart and looks like they do nothing regarding this. If this keeps happening then it looks like the end days are nearing for blue dart because it is loosing peoples trust in such a competitive market.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      My order is not get me it is prepaid his delivery expected date 15/10/2018 but today date is 20/10/2018 me not get my Persol what i do my AWB NO.[protected]
                                      Order no.93001 . Return
                                      My parcel was always not delivered at my delivery address the delivery man always call and sad collect your parcel from office.. my bank documents are lost due to this
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