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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 235

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N
nitinbajpai33
from Hyderabad, Telangana
Oct 25, 2018
Resolved
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Resolved

My shipment (Awb no [protected]) is marked delivered but not received. I have checked with security guard as well. Delivery person did not call me and his contact no ([protected]) is also not reachable.
I just got message that my shipment is delivered. How can it be marked delivered without delivery?
I want my shipment to get delivered to me asap.
Oct 26, 2018
Complaint marked as Resolved 
Received it today after 2 days . It was delivered to neighbour without informing me. make sure it doesn't happen with future shipments.
Blue Dart Express customer support has been notified about the posted complaint.
Oct 26, 2018
Updated by nitinbajpai33
Received it today after 2 days .
You can resolve complaint but make sure it doesn't happen with future shipments.
Received it today after 2 days .
You can resolve complaint but make sure it doesn't happen with future shipments.
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    ammar89
    from Bengaluru, Karnataka
    Oct 25, 2018
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    Address: Bangalore, Karnataka, 560043
    Website: www.bluedart.com

    My bank document which was sent with waybill no. [protected] by blue dart, showed it was out for delivery. I have been waiting patiently at home for the courier to be delivered from 7:00 pm. However at 07:30 pm i got a message that my shipment was delivered. I never received the shipment so how did it get delivered to wrong person, especially when it is a banking document.

    I need an immediate resolution to this.
    Blue Dart Express customer support has been notified about the posted complaint.
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      N
      Naveenvasapalli
      from Vaikam, Kerala
      Oct 25, 2018
      Resolved
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      Resolved

      Dbs digi bank sent me a courier. My shipment id [protected]. I need to change my delivery address. Because i relocated from that delivery address. But i need that debit card. I can't able to come there and picked it up. Please help me out to send the package on below address. Thanks in advance

      D. No 1-1-167 indiranagar, pedawaltair, visakhapatnam 530017
      Oct 26, 2018
      Complaint marked as Resolved 
      My new address 1-1-167 indira nagar pedawaltair visakhapatnam-530017 pH no:-7036182163
      Blue Dart Express customer support has been notified about the posted complaint.
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        Z
        Zexer Fist
        from Bengaluru, Karnataka
        Oct 25, 2018
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        Address: Bangalore, Karnataka, 580046
        Website: None

        Hi,

        I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

        "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

        It's mentioned that it was delivered to me but it's not.
        Please check into this.

        Regards
        Kaushtubh Jha
        Blue Dart Express customer support has been notified about the posted complaint.
        Oct 25, 2018
        Updated by Zexer Fist
        Hi,

        I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

        "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

        It's mentioned that it was delivered to me but it's not.
        Please check into this.

        Regards
        Kaushtubh Jha
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          G
          Guruprasad Naidu Muppalla
          from Chennai, Tamil Nadu
          Oct 25, 2018
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          Address: Chennai, Tamil Nadu, 600097

          Dear sir / madam,

          I would like to complain on blue dart express regarding their response in delivery.

          I got a courier for my room address which is not restricted area. But whenever i track and see the status its showing as 'prohibited area-entry restricted for delivery' which is not fair.

          Waybill no: [protected]

          The courier contents are important to me. Please do the needful.

          Thanks,
          Hari
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            priyappa
            from Karaikal, Puducherry
            Oct 25, 2018
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            I am K.Srinivasan from Chennai. I had taken a health insurance policy with Religare Health insurance Co.. They had dispatched my Policy (No.[protected] cover through your Blue Dart courier Services, Noida on 17th October'18 and the Way Bill no.AWB [protected] (ref no.[protected]. On tracking i observe that the letter had reached your Guindy Office at Chennai on the 18th Oct evening itself. As 19th is holiday, i expected the delivery of letter on 20th Oct'18. As the letter has not been delivered to me even on 22nd oct, i visited your office on 23rd and i was told that the PIN code given in the letter is wrong and so they could not effect delivery of the letter. I had then furnished your branch my mobile number and my correct address. Despite the fact i had produced my ID, your branch staff refused to give the letter to me and indicated that it will be delivered at the house on 24th Oct'18. As even on 24th, the letter was not received, i visited your Guindy branch today and i was informed that as number of letters are more at their end they could not effect delivery yesterday ie. 24th and assured that it will be positively delivered today ie 25th Oct'18. But till now (7.16 pm) your office has not delivered the letter. I do not know why the delivery is getting delayed.
            Company's use your services despite your charging heavy charges on the hope that you will lend best services and effect delivery of letters promptly to customers and on time. The present case is one of the possible worst services from Blue Dart. Taking excuse that more parcels are there and so could not effect delivery tells about the scant response and responsibility the Blue dart bestow towards its customers. I get a feeling even if the letter is sent by ordinary post, it would have reached me by now. I could not but help to believe that expecting timely services from big and so called reputed companies like yours is a far cry.
            K.Srinivasan
            Blue Dart Express customer support has been notified about the posted complaint.
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              I
              from Dibrugarh, Assam
              Oct 25, 2018
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              Address: Dhubri, Assam, 783301

              Dear team
              on 22/october 2018 from guwahati chola finance to dhubri chola investment and finance company one cheque has been send but till now it can not be received after expected delivery has been cross. And today we visit 4time in dhubri blue Dart office, But result is same. So request you to solve this issue as soon as possible. pod no:[protected]

              Regards
              Imran ahmed
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Anup9096
                from Pune, Maharashtra
                Oct 25, 2018
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                Address: Pune, Maharashtra, 411018
                Website: www.bluedart.com

                I have ordered one product from online service
                My airwaybill number - [protected]

                I have not received the call on date 24 OCT 2018 because of my official work reason

                I got another call from blue dart delivery boy on date 25 OCT 2018 . The delivery boy used very bad language and abusing words to me by his mobile number - [protected] & [protected]

                Am having his audio recording and messages he used to abuse me in very vulgar language .

                Kindly take the action against him or am also having option to file a case against your company
                IPC act 504 will charge

                Thanks
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  ashoksharma5005
                  Oct 25, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 143001

                  Good day

                  This is regarding dispatch of my card through bluedart courier service with tracking number "awb 35xxxxx91" to amritsar, punjab address dated 18th october-2018. The service and response from bluedart is annoying and highly unprofessional.

                  The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at “100/101, national shopping complex, near nandan cinema, gt road, amritsar” on the 24th october morning, we were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "icici bank" and we
                  As customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

                  This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call, so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

                  If the company got some ethics and service policies and have access to this review, i want escalation of this poor service rendered by bluedart company.
                  I re-iterate, there was not even a single phone call made by bluedart courier company to us and no delivery was attempted at all.
                  Oct 29, 2018
                  Complaint marked as Resolved 
                  Issue resolved by Bluedarts Management by redirecting Bluedart Amritsar head office to deliver parcel on the marked address. Many thanks to Sonia Nair and Anu Arora. Regards, A Sharma
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Diwakar Sinsinwar
                  (Advocate)
                  Chamber No. -228 Gali No.-7
                  District & Session Court Surajpur
                  Greater Noida Gautam Budh Nagar
                  M.-[protected]
                  E MAIL ID -adv[protected]@gmail.com
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                    A
                    avinash Chinna
                    from Delhi, Delhi
                    Oct 25, 2018
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                    Address: Bangalore, Karnataka, 560037

                    The shipment was arrived at blue dart office on 18.10.2018, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. They didn't even call me on delivery date.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      S Md Ismail
                      from Chennai, Tamil Nadu
                      Oct 25, 2018
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                      Address: Krishnagiri, Tamil Nadu, 635001

                      Sir, i have received a message from icici bank about my atm card will transmit through blue dart express courier service, krishnagiri, tamil nadu.
                      I deleted that message on that day itself. On 23.10.2018, i have received a call from blue dart delivery man about my atm delivery but i was in office and no one in my home. Hence i requested him to keep atm in their office and i will come and collect in the evening.
                      He told me that the office is open until 7:30 pm.
                      I have visited his office for two days (23 & 24.1018) around 7:15 pm, but they closed their office.
                      Today (25.10.2018), i went to blue dart express at 1:15 pm, they replied as atm card returned to bank by the manager. Their answer is very irresponsible manner. They asked me about the transaction id/number to track the letter. I don't have that number. Is it correct way to deal this issue.
                      Kindly attend this issue and solve it.
                      Thanking you,
                      S. Mohamed ismail
                      5/140-1, thiruvalluvar nagar 2nd cross street, krishnagiri, tamil nadu - 635001
                      Phone [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        safoyan
                        from Arambagh, West Bengal
                        Oct 25, 2018
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                        Address: Chandrapur, Maharashtra, 713205
                        Website: nykaa.com

                        My name is safoyan.
                        Today is 25/10/2018
                        I placed an order from nykaa.com on 8th octber 2018 and still its not delivered, expecte delivery date was 12thoct. I call so many times to nykaa and they every time told me "we informe the delivery partner, your product will be deliverd within 48hrs!!"
                        I also email blue dart and they dnt care about that, no reply as of now.
                        Blue dart tracking no-[protected]
                        Nykaa order id-nyk[protected]
                        I want my money back asap, please help me.
                        Thank you
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Rakesh Kumar nishal
                          from Gurgaon, Haryana
                          Oct 25, 2018
                          Resolved
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                          Resolved

                          Address: Jhajjar, Haryana, 124507

                          Dear sir/mam

                          I placed the parcel dated on 11/10/18 from bahadurgarh to banglore. Its estimated delivery date is 13/10/2018. But till now the parcel is not submitted to the destination. Please tell me the status of it & please solved it as soon as possible. Please note the tracking id — [protected]. Do some needful step on urgent basis. No one is good response about the from the phone calls. So accept my complaint & action with in the 24 hours.
                          Oct 25, 2018
                          Complaint marked as Resolved 
                          my email id is ---- [email protected], , phone no. ---9812774981 the parcel is not on my destination . when i call to the blue dart customer care. they re saying that your parcel invoice is not available. but invoice is put in to the box. then customer care says that please mail the invoice copy on this mail id. -- [email protected] . then i send the invoice copy mailed on this Mail ID. so please resolve this matter on priority basis. thanks regard Dinesh
                          Blue Dart Express customer support has been notified about the posted complaint.
                          This is my parcel is not giving in my address and no contact and showing my parcel is cancel but i am not cancel
                          Awb no [protected],
                          received SMS that delivered and online.
                          also show as delivered but actually yet to

                          be received. If not received then how is SMS came so that the courier is delivered. Also checked online for docket tracking it is also showing update that it is delivered and stamped how come this happen when not received.
                          Hham's reply, Oct 18, 2018
                          .
                          Hham's reply, Oct 18, 2018
                          No reply
                          Sir my tracking is no is [protected]. Item not yet delevered by executive. And messages forwared that item returned as customer refused the item but executive did not call to me or not contact. Please telle sir why my item haa been returned without my permission.
                          [email protected]'s reply, Oct 18, 2018
                          Sir may be delevered to me aa early as possible
                          [email protected]'s reply, Oct 18, 2018
                          Tracking ID is 69323592575
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                            J
                            Jai Kumarr
                            from Chennai, Tamil Nadu
                            Oct 25, 2018
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                            Address: 302017

                            I ordered one photo from amazon and it was supposed to be delivered by blue dart but no one is supporting.

                            I have complained more than 30times to seller but he is least bothered to help the customer, now i am really fed up for this.

                            I have knocked the door of amazon, the seller and blue dart but no one has customer care.

                            This is the last option left for me to escalate the matter.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              from Delhi, Delhi
                              Oct 25, 2018
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                              shipment sent by axis bank not delivered

                              Dear sir,
                              My name is Dipak Kumar Sharma. In axis bank my saving account is available. A Shipment sent by axis bank on date 06.10.18.Its Blue Dart AWB# [protected]. This information recieved by a SMS on 07.10.18. Next day on 08.10.18., I received a SMS ' SHIPMENT FROM AXIS BANK VIDE BLUE DART AIRWAY BILL [protected] HAS BEEN DELIVERED AND RECEIVED BY STAMP.'
                              But actually, it has not delivered on me or my communication address....
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                              testusername
                              from Hyderabad, Telangana
                              Oct 25, 2018
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                              Address: Hyderabad, Telangana, 500047
                              Website: www.bluedart.com

                              Blue dart does not deliver my package and simply changes the status from "out for delivery" to "consignee's address unlocatable/landmark". Also when i try to reach the delivery boy, he keeps disconnecting the call. This is really frustrating because i have seen many cases on the internet with the same status against blue dart and looks like they do nothing regarding this. If this keeps happening then it looks like the end days are nearing for blue dart because it is loosing peoples trust in such a competitive market.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              My order is not get me it is prepaid his delivery expected date 15/10/2018 but today date is 20/10/2018 me not get my Persol what i do my AWB NO.[protected]
                              Order no.93001 . Return
                              My parcel was always not delivered at my delivery address the delivery man always call and sad collect your parcel from office.. my bank documents are lost due to this
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                                I
                                Ishangie Sharma
                                from Amloh, Punjab
                                Oct 25, 2018
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                                Address: 143001
                                Website: www.bluedart.com/web/guest/trackdartresult

                                I am just fed up from the services of blue dart in amritsar this happens in my last order too and again repeated this time. When we track it, it says that it has reached my city i. E amritsar yesterday on 24 oct and it says it was out for delivery yesterday evening and then around 6 pm it says consignee out of town seriously i myself don't know when i went out of town yesterday attached is the screenshot of the same. What the hell with the services of blue dart. I want my courier to be delivered or else blue dart should shut down their business in amritsar when they cant deliver their courier and lie on tracking status.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Ragavan Ravichandran
                                  from Chennai, Tamil Nadu
                                  Oct 25, 2018
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                                  Address: 600089

                                  Ragavan
                                  I have not received my querier yet, even the delivery person did not call me during his presence. I have reached querier office directly and gave my contact number eveb the delivery person did not called me. 4daz already gone yet am not received my courier. But in the track status they mentioned reaching everyday to deliver. But no calls done by the delivery person during the arraival.

                                  What the # you servicing in courier management. There is no person in the reception of the querier office. Am waiting a lot whenever am reaching them directly.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    renuka aghav
                                    from Noida, Uttar Pradesh
                                    Oct 25, 2018
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                                    Address: New Delhi, Delhi, 110001

                                    I have ordered a kurty from paytm mall and received message on my mobile dated 12.10.2018 that the order no [protected] has been delivered vide awb no [protected]. Whereas actually i have not received my package. I have already paid for my package and still i have not received. Today is 25 october and 13 days have been passed but still i have not received my courier from blue dart and neither do i have any information. This is ridiculous. Kindly expedite the delivery
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Sayanika
                                      from Tiruchengode, Tamil Nadu
                                      Oct 25, 2018
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                                      Address: Bangalore, Karnataka

                                      Bluedart has become the most unprofessional courier service ever. They don't do any job & simply update #ty fake comments on their tracking website. For everything they would update a comment stating "address not found" or "phone not reachable". Same thing happened to me for two of my orders. These people are running a # company with mindless people who have no value & respect for people's time. This company needs to shut down & i will take strict action against them.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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