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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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Blue Dart Express reviews & complaints page 235

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R
Rana Gunjansingh
from Allahabad, Uttar Pradesh
Oct 26, 2018
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My parcel arrived at bluedart office kanpur on last week of september delivery boy called me and told to deliver the parcel on 29 sep but didn't. After that he never called me neither delivered my parcel. On tracking i came to know that my parcel will be delivered on secondary address while i never requested for secondary address neither i have. I went to bluedart office and they said that they will deliver it to my address with in 2 days but didn't.
At last they returned my parcel to the origin place.
On 16 oct my parcel has been redispatched via bluedart and i got an sms from bluedart to deliver it on 23 oct but didn't. It is very urgent.
Awb #[protected]
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    B
    bhojas
    from Adur, Kerala
    Oct 26, 2018
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    Address: 560035

    I was waiting for a courier sent by hsbc bank and to be delivered by blue dart services. I waited for 2 days and then went to their online tracking system to check the status where they had written "delivery attempted-premises closed" status. How is it possible? I am at my home only for last 3 days. I would seriously request the bluedart operations head to check this malpractice of non-delivering of the courier.
    Blue Dart Express customer support has been notified about the posted complaint.
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      G
      gs4uall
      from Hyderabad, Telangana
      Oct 26, 2018
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      Website: www.bluedart.com

      I should receive a package from yes bank with waybill number [protected], while tracking the same, they have updated with the wrong status as i am not available, how can they decide themselves without visiting the address and update the wronf details. When i made a call to customer support they have initiated some instructions to concern and even there is no action on them. This issue is geting raised every time with blue dart couriers
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Krishh1027
        from Delhi, Delhi
        Oct 26, 2018
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        Address: 262401

        Blue dart does not deliver my package and simply changes the status from "out for delivery" to "consignee's address unlocatable/landmark". Also when i try to reach the delivery boy, he keeps disconnecting the call. This is really frustrating because i have seen many cases on the internet with the same status against blue dart and looks like they do nothing regarding this. If this keeps happening then it looks like the end days are nearing for blue dart because it is loosing peoples trust in such a competitive market.
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          Navya Somachandran
          from Idukki, Kerala
          Oct 26, 2018
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          Address: 680665
          Website: Blue dart

          I didn't receive my product even now. You are not attending any calls and i didn't receive any reply mail too. When i got enquired with shop they are giving any answers. Track location is kochi mini hub. The expected date of delivery is on 16 of october now its 26 th, now when i go ask with the kochin hub they are telling the product is missing. And my product is oneplus3t handset and it cost 25000. If i didn't get any reply or lagging is going i am going to complaints.
          Blue Dart Express customer support has been notified about the posted complaint.
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            T
            Tejas Padhye
            from Delhi, Delhi
            Oct 26, 2018
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            Address: New Delhi, Delhi, 110063
            Website: www.bluedart.com

            I had ordered a device from mi.com which was prepaid, and had to arrive by 28th of october. I had ordered on 24th morning and it reached my nearest hub on the evening of 25th october. Now for some weird reason saying "wrong pincode on website" my shipment has been redirected back to where it came from. Excuse me what the hell? I want my order to reach by 28th safe and sound. I would never recommend others to order prepaid things online if you get to know that the shipping service is of bluedart. Xiaomi should also consider ekart which is much more reliable.
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Archana Vijay
              from Bengaluru, Karnataka
              Oct 26, 2018
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              Address: 560103

              Team
              My shipment status was out for delivery in clubfactory app as well i got a msg from bluedart saying shipment out for delivery by santosh s on 24th oct morn. I waited till evening and called mr santosh (Number provided in the message sent by blue dart) reg my package, he responded as he is not in my area.. So he will delivery tomorrow (As in oct 25th). But when i checked the status in clubfactory, it stated prohibited area, shipment could not delivery.
              Anyways i waited till afternoon of 25th for my shipment but yet no call from mr santhosh.
              When i tried calling him, he was disconnecting my call continuously. I dint receive my package today also. Again the status of the shipment in clubfactory is prohibited area, shipment unable to deliver...
              My question, wen mr santhosh dint even try to deliver my package upon so many times of follow-up, how can the shipment status can be assigned. That package was so important for me. Pathetic service from bluedart.
              Fyi: i regularly get packages from fedex, expressbees to my area.. Don't know how my place is a prohibited area.
              I guess you will consider my request and deliver my package.
              Package details:
              Blue dart awb# [protected]
              My phone number: [protected]
              Email i'd: archana. [protected]@gmail.
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                Harj_123
                from Amritsar, Punjab
                Oct 26, 2018
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                Address: Jalandhar, Punjab, 144004

                Sir my way bill no. Is [protected]. My card is delevired at jalandhar on 18 oct 2018. Checked at bluedart tracking. But it will be not delevired to my address till 25 oct 2018. I am going to bluedart office near amritsar byepass but none of your staff giving me any proper response. I m also giving my mobile number but no one contact to me. Please enquire it as soon as possible.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  N
                  nitinbajpai33
                  from Hyderabad, Telangana
                  Oct 25, 2018
                  Resolved
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                  Resolved

                  My shipment (Awb no [protected]) is marked delivered but not received. I have checked with security guard as well. Delivery person did not call me and his contact no ([protected]) is also not reachable.
                  I just got message that my shipment is delivered. How can it be marked delivered without delivery?
                  I want my shipment to get delivered to me asap.
                  Oct 26, 2018
                  Complaint marked as Resolved 
                  Received it today after 2 days . It was delivered to neighbour without informing me. make sure it doesn't happen with future shipments.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Oct 26, 2018
                  Updated by nitinbajpai33
                  Received it today after 2 days .
                  You can resolve complaint but make sure it doesn't happen with future shipments.
                  Received it today after 2 days .
                  You can resolve complaint but make sure it doesn't happen with future shipments.
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                    A
                    ammar89
                    from Bengaluru, Karnataka
                    Oct 25, 2018
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                    Address: Bangalore, Karnataka, 560043
                    Website: www.bluedart.com

                    My bank document which was sent with waybill no. [protected] by blue dart, showed it was out for delivery. I have been waiting patiently at home for the courier to be delivered from 7:00 pm. However at 07:30 pm i got a message that my shipment was delivered. I never received the shipment so how did it get delivered to wrong person, especially when it is a banking document.

                    I need an immediate resolution to this.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      N
                      Naveenvasapalli
                      from Vaikam, Kerala
                      Oct 25, 2018
                      Resolved
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                      Resolved

                      Dbs digi bank sent me a courier. My shipment id [protected]. I need to change my delivery address. Because i relocated from that delivery address. But i need that debit card. I can't able to come there and picked it up. Please help me out to send the package on below address. Thanks in advance

                      D. No 1-1-167 indiranagar, pedawaltair, visakhapatnam 530017
                      Oct 26, 2018
                      Complaint marked as Resolved 
                      My new address 1-1-167 indira nagar pedawaltair visakhapatnam-530017 pH no:-7036182163
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Z
                        Zexer Fist
                        from Bengaluru, Karnataka
                        Oct 25, 2018
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                        Address: Bangalore, Karnataka, 580046
                        Website: None

                        Hi,

                        I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

                        "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

                        It's mentioned that it was delivered to me but it's not.
                        Please check into this.

                        Regards
                        Kaushtubh Jha
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 25, 2018
                        Updated by Zexer Fist
                        Hi,

                        I received text message that my Paytm debit delivered, but I didn't receive and didn't get any call from provider to collect it.

                        "Your PAYTM BANK Order with Blue Dart Awb# [protected] was delivered at 1617 on 25-OCT-18 to KAUSHTUBH JHA"

                        It's mentioned that it was delivered to me but it's not.
                        Please check into this.

                        Regards
                        Kaushtubh Jha
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                          G
                          Guruprasad Naidu Muppalla
                          from Chennai, Tamil Nadu
                          Oct 25, 2018
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                          Address: Chennai, Tamil Nadu, 600097

                          Dear sir / madam,

                          I would like to complain on blue dart express regarding their response in delivery.

                          I got a courier for my room address which is not restricted area. But whenever i track and see the status its showing as 'prohibited area-entry restricted for delivery' which is not fair.

                          Waybill no: [protected]

                          The courier contents are important to me. Please do the needful.

                          Thanks,
                          Hari
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            priyappa
                            from Karaikal, Puducherry
                            Oct 25, 2018
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                            I am K.Srinivasan from Chennai. I had taken a health insurance policy with Religare Health insurance Co.. They had dispatched my Policy (No.[protected] cover through your Blue Dart courier Services, Noida on 17th October'18 and the Way Bill no.AWB [protected] (ref no.[protected]. On tracking i observe that the letter had reached your Guindy Office at Chennai on the 18th Oct evening itself. As 19th is holiday, i expected the delivery of letter on 20th Oct'18. As the letter has not been delivered to me even on 22nd oct, i visited your office on 23rd and i was told that the PIN code given in the letter is wrong and so they could not effect delivery of the letter. I had then furnished your branch my mobile number and my correct address. Despite the fact i had produced my ID, your branch staff refused to give the letter to me and indicated that it will be delivered at the house on 24th Oct'18. As even on 24th, the letter was not received, i visited your Guindy branch today and i was informed that as number of letters are more at their end they could not effect delivery yesterday ie. 24th and assured that it will be positively delivered today ie 25th Oct'18. But till now (7.16 pm) your office has not delivered the letter. I do not know why the delivery is getting delayed.
                            Company's use your services despite your charging heavy charges on the hope that you will lend best services and effect delivery of letters promptly to customers and on time. The present case is one of the possible worst services from Blue Dart. Taking excuse that more parcels are there and so could not effect delivery tells about the scant response and responsibility the Blue dart bestow towards its customers. I get a feeling even if the letter is sent by ordinary post, it would have reached me by now. I could not but help to believe that expecting timely services from big and so called reputed companies like yours is a far cry.
                            K.Srinivasan
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              I
                              from Dibrugarh, Assam
                              Oct 25, 2018
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                              Address: Dhubri, Assam, 783301

                              Dear team
                              on 22/october 2018 from guwahati chola finance to dhubri chola investment and finance company one cheque has been send but till now it can not be received after expected delivery has been cross. And today we visit 4time in dhubri blue Dart office, But result is same. So request you to solve this issue as soon as possible. pod no:[protected]

                              Regards
                              Imran ahmed
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Anup9096
                                from Pune, Maharashtra
                                Oct 25, 2018
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                                Address: Pune, Maharashtra, 411018
                                Website: www.bluedart.com

                                I have ordered one product from online service
                                My airwaybill number - [protected]

                                I have not received the call on date 24 OCT 2018 because of my official work reason

                                I got another call from blue dart delivery boy on date 25 OCT 2018 . The delivery boy used very bad language and abusing words to me by his mobile number - [protected] & [protected]

                                Am having his audio recording and messages he used to abuse me in very vulgar language .

                                Kindly take the action against him or am also having option to file a case against your company
                                IPC act 504 will charge

                                Thanks
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  ashoksharma5005
                                  Oct 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 143001

                                  Good day

                                  This is regarding dispatch of my card through bluedart courier service with tracking number "awb 35xxxxx91" to amritsar, punjab address dated 18th october-2018. The service and response from bluedart is annoying and highly unprofessional.

                                  The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at “100/101, national shopping complex, near nandan cinema, gt road, amritsar” on the 24th october morning, we were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "icici bank" and we
                                  As customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

                                  This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call, so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

                                  If the company got some ethics and service policies and have access to this review, i want escalation of this poor service rendered by bluedart company.
                                  I re-iterate, there was not even a single phone call made by bluedart courier company to us and no delivery was attempted at all.
                                  Oct 29, 2018
                                  Complaint marked as Resolved 
                                  Issue resolved by Bluedarts Management by redirecting Bluedart Amritsar head office to deliver parcel on the marked address. Many thanks to Sonia Nair and Anu Arora. Regards, A Sharma
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Diwakar Sinsinwar
                                  (Advocate)
                                  Chamber No. -228 Gali No.-7
                                  District & Session Court Surajpur
                                  Greater Noida Gautam Budh Nagar
                                  M.-[protected]
                                  E MAIL ID -adv[protected]@gmail.com
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                                    A
                                    avinash Chinna
                                    from Delhi, Delhi
                                    Oct 25, 2018
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                                    Address: Bangalore, Karnataka, 560037

                                    The shipment was arrived at blue dart office on 18.10.2018, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. They didn't even call me on delivery date.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      S Md Ismail
                                      from Chennai, Tamil Nadu
                                      Oct 25, 2018
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                                      Address: Krishnagiri, Tamil Nadu, 635001

                                      Sir, i have received a message from icici bank about my atm card will transmit through blue dart express courier service, krishnagiri, tamil nadu.
                                      I deleted that message on that day itself. On 23.10.2018, i have received a call from blue dart delivery man about my atm delivery but i was in office and no one in my home. Hence i requested him to keep atm in their office and i will come and collect in the evening.
                                      He told me that the office is open until 7:30 pm.
                                      I have visited his office for two days (23 & 24.1018) around 7:15 pm, but they closed their office.
                                      Today (25.10.2018), i went to blue dart express at 1:15 pm, they replied as atm card returned to bank by the manager. Their answer is very irresponsible manner. They asked me about the transaction id/number to track the letter. I don't have that number. Is it correct way to deal this issue.
                                      Kindly attend this issue and solve it.
                                      Thanking you,
                                      S. Mohamed ismail
                                      5/140-1, thiruvalluvar nagar 2nd cross street, krishnagiri, tamil nadu - 635001
                                      Phone [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        safoyan
                                        from Arambagh, West Bengal
                                        Oct 25, 2018
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                                        Address: Chandrapur, Maharashtra, 713205
                                        Website: nykaa.com

                                        My name is safoyan.
                                        Today is 25/10/2018
                                        I placed an order from nykaa.com on 8th octber 2018 and still its not delivered, expecte delivery date was 12thoct. I call so many times to nykaa and they every time told me "we informe the delivery partner, your product will be deliverd within 48hrs!!"
                                        I also email blue dart and they dnt care about that, no reply as of now.
                                        Blue dart tracking no-[protected]
                                        Nykaa order id-nyk[protected]
                                        I want my money back asap, please help me.
                                        Thank you
                                        Blue Dart Express customer support has been notified about the posted complaint.
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