Blue Dart Express — irresponsible delivery schedule and declaring my non-availability without contacting me and updating fake status on website

Blue Dart Express — irresponsible delivery schedule and declaring my non-availability without contacting me and updating fake status on website

V v c 16 from Delhi, Delhi

Dear madam/ sir It is regarding airway bill no. [protected] On december 6th, i was told that my delivery would be attempted on the same day. So, in the anticipation the delivery, i postponed all works which include my thesis and day off my department and library. At the end of the day, the courier updated that i was not available - i hope you see the irony of the situation. Let me tell you, i was available - i think i was never more available. Again on 07 december, i was told that my delivery would be attempted on the same day. So, in the anticipation the delivery, i postponed all works which include my thesis and day off my department and library. At the end of the day, the courier updated that i my premises was locked but it was again a false information. Whole day i am in the my room and not for single minute i not went somewhere.- i hope you see the irony of the situation. Let me tell you, i was available - i think i was never more available. What is more disgusting is the lie which was updated for a reputed service like yours. I filed a complaint on 6 december also. But now i want to again filed a complaint and also email me the status of complaint and what action you have taken against that branch. After that i will decide that i should go to the honorable court or not. Would i be using your service and spreading a good word about you - well, its depends on your course of action. Hope for you positive response and suitable action against concerned authority. Please email me the action you have taken again concerned authority. Thank you. Yours truthfully, A highly dissatisfied consumer of yours, Vikash Was this information helpful? No (0) Yes (0)
Blue Dart Express customer support has been notified about the posted complaint. Dec 08, 2017 Updated by v c 16 please update me regarding status of complaint number ID: 1800439 and ID: 1799270 posted on 7th December and 6th December respectively. hope for your positive response. thanking you in advance.
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Comments

Rafi Ulla

from Neyyattinkara, Kerala

Even i faced the same situation, delivery boy called me saying he is nearby but he didn't call me again and now my package has been returned back to bank saying not responding and non availability. He just called me once with mob no. [protected]. This people are ridiculous.

Rafi Ulla's reply, Dec 7, 2017

Refno. AWB No 34819523675

v c 16's [Complaint's author] reply, Dec 8, 2017

but in mine case he not call me. in the morning i recieved system generated message and i wait for whole days and same on the next days. even i talk to customer care about four time and he /she just say sir your parcel will be delivered today. after that i talk to Mr Gobind Ji senior head in customer care Delhi region. he insured me regarding next day and filed complaint against concerned authority. hope for positive response.

Shaikh Mohmadd Ilias Darwajkar

from Morjim, Goa

In goa( panjim) branch front desk guys are ruthless

Sahana26

from Chennai, Tamil Nadu

Delivery boy hasn’t returned the cash and he is not answering the call . The delivery boys with number ‭+[protected]‬. Please do the needful.

v c 16's [Complaint's author] reply, Dec 11, 2017

you people should complain. i complain to the blues dart as well as Adidas sports because package was dispatched by Adidas. now concerned branch manager called me and said i will take strict action but against whom?
they admitted that they lack of resources in that branch IE man power and vehicle etc.
let see which action they and against whom?
thanks