Blue Dart Express Complaints & Reviews

Dear bluedart team,

This is very series concern which i am escalating to you, once of my courier had come, but i did not have recieve it on time as per shown in blue dart portal and they don't make me any call for further inquiry, whenever i have to check the status of the courier at bluedart portal it shown the no such consignee.

How is this possible??

Without make call to receiver, how can you wrote the person is not available.

This is very bad impression from blue dart team.

Please take action against the situation.

My way bill no-[protected]

Waybill no : [protected]
Reference no : 18916188
Expected date of delivery is: 06 december 2017
It is showing like "undelivered shipment held at location" sholinganallur at
07-dec-2017 10:52.
Please let me know when i can come and collect my passport in sholinganallur.
I need it urgently and would like to get it as soon as possible. Please tell me if i can come and collect today.

It regards to way bill# [protected]. Have called several times to toll free number about the status but cs is giving wrong information all the time. Delivery supposed to be happened on 6th dec and today it's 8th dec. I just want to know what is stopping you guys in delivering when you have the right address with you.

Latest status: customer was not available at mentioned address

(Which is not true bcoz i'm staying at home from last 3days since i'm on a annual leaves)

Take this issue seriously and do the necessary actions..

Very poor customer service... For two weeks am waiting for parcel.. And it is so important for... Me.. Even customer care center also not responding to calls... Always giving wrong infornations... Once only tgey called me and telling that the product is already delivered... How can it be possible... They r not even giving proper information... Suffering so much.

They are not bothored, if am not able to recieve the parcel it will go back to chennai... Then how complicated it will be... They are not responsible... So bad...
[protected] this the no of my corrier...
Hope that will do something..

Dear madam/ sir

It is regarding airway bill no. [protected]

On december 6th, i was told that my delivery would be attempted on the same day. So, in the anticipation the delivery, i postponed all works which include my thesis and day off my department and library.
At the end of the day, the courier updated that i was not available - i hope you see the irony of the situation. Let me tell you, i was available - i think i was never more available.
Again on 07 december, i was told that my delivery would be attempted on the same day. So, in the anticipation the delivery, i postponed all works which include my thesis and day off my department and library. At the end of the day, the courier updated that i my premises was locked but it was again a false information. Whole day i am in the my room and not for single minute i not went somewhere.- i hope you see the irony of the situation. Let me tell you, i was available - i think i was never more available.
What is more disgusting is the lie which was updated for a reputed service like yours.
I filed a complaint on 6 december also. But now i want to again filed a complaint and also email me the status of complaint and what action you have taken against that branch. After that i will decide that i should go to the honorable court or not.
Would i be using your service and spreading a good word about you - well, its depends on your course of action. Hope for you positive response and suitable action against concerned authority. Please email me the action you have taken again concerned authority.

Thank you.
Yours truthfully,

A highly dissatisfied consumer of yours,

Vikash

I am residential from last 5 year to till time and courier boy not come to my address and given the details to shifted from this address i am facing the problem to last 1 month and after that come to any other courier has been recieve to my address and infect registered post will be come to my address. Pls rectified the problem otherwise i am fir to the blue dart and submitted all the details to the court to my residence address proof.

I devendra pendke resident of nagpur contact no [protected] is expecting my debit card, sent by hdfc bank chennai on 29/11/17 thru awb no :- [protected], which is not yet delivered by blue dart nagpur branch.

I have received 3 calls from delivery boys till today to confirm my address but not yet delivered saying i need to be present at home in between 01 pm to 5 pm during his working hours.
How come any working / service person can stay at home as per another's person working timing?
Also on requesting to deliver at my office address or hdfc home branch at nagpur they are simply denying & asking me to be at home only.

Today is 4th day from receipt of courier at nagpur but not yet delivered.
This simply frustrating & non customer centric approach. They are simply following their sla taking customer for granted.

I need to file the complaint on blue dart courier services, please guide me further.

Regards
Devendra pendke
Mahindra & mahindra ltd
Automotive division
Area manager customer care
Nagpur

Hello all,

This is to inform that i had a bad experence with blue dart. I ordered a product from amazon. Shipping service was found to be done by blue dart. However person named suraj aggrawal from blue dart misbehaved and showed rude behaviour.
He even denied delivery and delayed it intentionally.

Unhappy and upset about the deteriorating service of bluedart

Below are the product details:
Waybill no : [protected]
Reference no : dyyf8rvs9

My Parcel was to be delivered by 28/11/17.Yet, I've not received my package.The Delivery boy detailed with my parcel already has the product for the last week and promised to deliver a day later.However, no action has been taken yet.The detailed delivery boy has yet to turn up.On calling, he promises delivery within 12 hours, however one week has passed by and there is no response on his part.
Last year on September 2016, your courier services were detailed for the same delivery as I mentioned above, however, the package containing the card was delivered to someone else by the name of P.P. Singh.No proper action was taken place against the courier delivery boy.Therefore, I was forced to order another card.However, this time too the delivery service has done the same.No proper support or response is being given by the above mentioned official.I request you to take strict action and ask for my package AS SOON AS POSSIBLE, as I am to stay out of station from 9/12/17.The ID number of my package is-[protected]
The Mobile number of the responsible delivery boy is-[protected].

Dear madam/ sir

It is regarding airway bill no. [protected]

On december 6th, i was told that my delivery would be attempted on the same day. So, in the anticipation the delivery, i postponed all works which include my thesis and day off my department and library.
At the end of the day, the courier updated that i was not available - i hope you see the irony of the situation. Let me tell you, i was available - i think i was never more available.
What is more disgusting is the lie which was updated for a reputed service like yours.
Would i be using your service and spreading a good word about you - well, its depends on your course of action.

Thank you.
Yours truthfully,

A highly dissatisfied consumer of yours,

Vikash

My icici bank loan document were dispatched from mumbai on 03-dec-2017 and reached pune (Sanghvi) on 04-dec-2017. It was then out for delivery to my home on the very same day, i. E, 4-dec-2017.
The status changed to "consignee's address unlocatable/landmark needed" and then to "delivery attempted-premises closed" and then to "undelivered shipment held at location".

Please help me to deliver this package. The delivery guy should call me if he is not able to find the location.

Waybill no is : [protected]

I have a product to be received through bluedart courier by 5th december, 2017 vide way bill no. [protected] and reference no. [protected].
However, one bluedart courier person have called me in the evening of 4th december, 17 after 6:30 pm while i was out of my home but somewhere in the town. The courier person called me and asked me to come that moment to receive the product at that time. But as i was not near to my house so, i request him to deliver the same on 5th of december, 17. But till date i have not received my product.
Presently while i am tracking my shipment details, there it is written that consignee out of station, which is a false report, may be reported by blue dart courier person. Please look into the matter and make the arrangements to deliver the product soon.

Tracking no: [protected].

They have never ever visited my door and just saying door is closed.

They are not reachable either on below phone or even on email. Please deliver my courier on high priority

Hyderabad

Address blue dart express ltd
H. No.1-8-450/1/a/159 & 160
1st floor
Victoria castle
Prakash nagar
Begumpet
Location hyderabad
Pincode 500016
Telephone [protected]
Fax [protected]
Email [protected]@bluedart.com

We had sent our product via blue dart to our customer located in bangalore, however the consignment has been delivered to another customer in tamilnadu. Even though the name and address was clearly visible on the label of the package.

I had been dropped an email to the concern person but could not get any response from them.

I want to escalate this to an higher level.

Regards,
Santosh
[protected]

I was waiting for my credit card delivery through bluedart courier. Awb# [protected] on 1st dec 17. Courier person never contacted me and kept on updating the status as "consignee not available". I called blue dart customer care and reported on the issue they promised to get the delivery by 4th dec.

I still did not receive my parcel and when i check the status on 5th dec, it says "consignee shifted from his address"!!! It is so annoying to see such non sense status even after contacting the blue dart team on the issue!

Hello,
My name is nagendiran our track id no is [protected]
This is to draw your attention the unsatisfactory courier service by your company. Courier boy came before any information so i can't receive the courier. I arranged another person to receive my courier but he didn't wait 20mints for me, so i went at evening on the same day but they told the reason that after 6o'clock shop would be closed. Then i went next day they told that because of the weather condition they couldn't give the courier but weather not bed. So i complained to the branch manager but he too take any decision then formaty told me monday morning given to the courier. The courier not received still now. Today (Monday) lot of time called for the courier boy & the branch manager not given the response & respect. Then wrongly update the online our courier is delivered next day check the online update changed see the attach files we are working too much of cearless. I'm not following the tirupur blue dart office.
My off colin the our courier sunday night 6.30pm at same courier
My for card for my nearest but useless correct time given only always another time give wast for that useage
Pls update the property. I'm need the proper flowup

Regards
Nangendran
[protected]
[protected]@gmail.com

I was waiting for a confidential bank consignment delivery through bluedart courier. Awb# [protected]. Which i got sms saying delivered to wrong address. After my complaint the bluedart delivery boy brought the courier from the wrong address and trying to deliver to me. As this is very confidential document i have rejected and sent back.

Regards,
Rs

Good day,
I got a call from blue dart, amritsar on 2 dec 2017 regarding a book sent by idp to my address, which is resham singh, 1231, street waryam singh, chowk karori, ramsar road, amritsar.
My complain is that up till (4 dec 2017), nobody from bluedart has actually come to deliver the book and i called them several times @[protected],[protected] but none of my calls were at tented.
As the book is o[censored]tmost importance to me, please do the needful.
With best regards
Resham singh

As per ur message the shipment no [protected] not received. Address f. No.304, shiva ganga pride, nizampet village, opp hanuman temple lane, 6 th left dead end, hyderabad. The shipment will deliver on 24/11/17, as per ur message up to now, so immediately send the letter as early as possible. My phone no is [protected], previously we received so many items from bluedart

Dear sir,
Today i had a very bad experience with blue dart. I had a consignment to be delivered today. I got the call from blue dar today evening and said that they cannot deliver the consignment as the plot no is not mentioned in the address. I told them the plot no but still, they denied to deliver it. That was fine, maybe it's their company policy. But the representative who contacted me was so rude that when i asked him what is the possible solution to get the consignment delivered, he was reluctant to provide me the guidance and disconnected the call. Then i contacted blue dart customer care and the response was even worse. The lady at the helpdesk didn't have any idea of it and only thing she was repeating was they can't deliver the consignment and disconnected the call. I have got another consignment also to be delivered through blue dart. I'm afraid that same also may not be delivered. Kindly look into this as it's the third time i'm having a hassle with this courier company. Awb no for the consignment is [protected].