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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Mar 17, 2026
Complaints 10595
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 175

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S
shoeb farhad
from Bhopal, Madhya Pradesh
Jun 18, 2019
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Address: Chiltern, 6th Floor, Prestige Towers, 99/100 Residency Road, 560025

Hi, My name is Shoeb Farhad. I was expecting a delivery from one plus which was through Blue Dart today morning. I have not received the package neither do I have received any response form the delivery agent. (Mob: [protected]). When I made call on this number its says switched off.

Please help me with this and get me my delivery as soon as possible.
Blue Dart Express customer support has been notified about the posted complaint.
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    itiyala vinodkumar
    from Hyderabad, Telangana
    Jun 18, 2019
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    Address: SAIDABAD HYDERABAD, Hyderabad, Telangana, 500059

    ON dt 12.06.2019 i have booked one order from PAYTM Till date my order not received but blue dart status shows has been delivered, but i have not received any product which i have booked in PAYTM

    MY PAYTM ORDER NO [protected]
    BLUE DART AWB NO : [protected]

    BLUE DART SERVICES WILL DAY BY DAY DECLINING THEY HAVE NOT WORKING PROPERLY AND QUALITY SERVICE THEY HAVE NOT CHECKING AND FORGOTTEN THE MEANING OF QUALITY MANAGEMENT...

    i need my product as soon as possible..
    Blue Dart Express customer support has been notified about the posted complaint.
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      D
      Daksh@2016
      from Mumbai, Maharashtra
      Jun 18, 2019
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      Address: Village Meesa PO Sihoul Teh Distt palwal near Ambedkar Park, Palwal, Haryana, 121102

      Dear Sir,
      My credit card dispatch but not recieve I am check current status conginees incorrect address.
      Please deliver my credit card this address
      VILLAGE-MEESA
      PO Sihoul
      Ambedkar Park near by medical store.

      Please do the needful on urgent basis.
      Regards,
      Rinku
      [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Keerthy G
        from Ernakulam, Kerala
        Jun 17, 2019
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        Address: Thiruvananthapuram, Kerala

        Very pathetic service of bluedart in trivandrum. My order is stuck till now, and reason is location not available.it's not true..they didn't even call me in my number. All couriers are available in my home.it's first time happening with me.[protected] and [protected] these are my tracking numbers.bluedart courier is not even piling my call also.do the necessary steps
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vaibhav Varpe
          from Pune, Maharashtra
          Jun 17, 2019
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          Address: Pune, Maharashtra, 411014

          Actually my bank document is not delivered, my address is proper even i called to blue dart customer care and confirm my address but they have not proper service...
          they wasting my whole day whether i update my address again...
          very poor service and bad management ...
          when i followup at 2nd time ask for delivery they again said address not confirm and call to bank for update address...
          if this is protocol then they should clear at 1st call why wasting my time...
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Somali Dhal
            from Mumbai, Maharashtra
            Jun 17, 2019
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            Address: 769008

            I had ordered a set of cosmetics from the site called Smytten. The product was to be delivered on 17th June. Today when. I saw the status of the shipment, it showed "no such consignee at the given address". There were no calls from the bluedart delivery service neither they came to the given address but the the status is showing that there was no such consignee at the given address. No messages was sent to the registered number. Neither they tried to inform me about the delivery.
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Praveen Gote
              from Khed, Maharashtra
              Jun 17, 2019
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              Address: Flat No 6 Kanahiya Complex Mohammedwadi hadpsar Pune Maharashtra 411060, Pune, Maharashtra, 411060

              Executive had not visit at mention envelope Residence address call on mobile number request to us visit Magarpata to collect the documents. I ask door colour flat located on floor number or neighbor name whom he met on delivery actually I'm at home met with accident whole day sitting at home. PAN card has been dispatched on 31-May-2019 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication by 10-Jun-2019
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                smart it
                from Ajmer, Rajasthan
                Jun 17, 2019
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                Address: ward no 09 beri, Sikar, Rajasthan, 332031

                Bill no-[protected] this corier I have recive my home address but this boy my corier any men in my village he allot a wrong credit card Vikash kumar other man and he call me this corier not open your corier in my bag I have sent you card and collect worg card my mobile no [protected] mahipal saini and corier boy no- [protected] Ajay bagdiya
                Jun 17, 2019
                Updated by smart it                 And update 14june in your side shipper request return this corier corier boy call me This matter no speak any one
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                  K
                  Kishore Kumar Pal
                  from Jabalpur, Madhya Pradesh
                  Jun 16, 2019
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                  Address: 173, Sector-B, Patel Nagar, Raisen Road, hopal, Bhopal, Madhya Pradesh, 462022

                  Blue dart tracking shows consignee not available, please see to the way bill no. [protected]. As the consignment dont come at the address neither made a call, if there was any problem in finding address.

                  Kindly dear customer care, look in to the delivery issue as it was important to me.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    [email protected]
                    from Delhi, Delhi
                    Jun 15, 2019
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                    Address: Bangalore, Karnataka, 560935

                    I have been expecting ny consignment from Blue Dart (Tracking number [protected])since 12th june. However, on a daily basis the status shows consignment shows out for delivery. However, nobody calls me at any time during the day. Nobody visits the place of delivery also. At the end of the day, the status shows “consignee not available”
                    I am totally fed up with the customer care who have not been able to resolve the issue. I request a prompt action on my case, failing which the matter will be escalated to the consumer forum. My contact number is [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      H
                      Himaniabhas
                      from Delhi, Delhi
                      Jun 15, 2019
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                      Address: Jaipur, Rajasthan

                      I received an SMS stating I will receive my AWB#[protected] today. In the evening I got an SMS stating that . Your IGP.COM Order with Blue Dart Awb# [protected] was delivered at 20:53 on 15-JUN-19 to MANISH SHARMA..
                      I didnot receive any call regarding the delivery. I was at my home all day. And now it is delivered to the wrong person. I want my order back or proceed to refund my money else I have to go to the consumer court regarding the worst delivery of your company.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      View replies
                      Blue dart service is poor
                      Blue dart service provider behavior not proper and communication gap
                      Reply
                      Bhai delivery boys that not call me and reason Dal Diya fake booking fake booking Yaar what's problems ye problems blue dart me Saath huti hai blue dart bale kaam kare ke modee Nahi hai seller me BHI isse courier service ko Diya pagal ho Gaya hai seller
                      Reply
                      Sbi document ref noEV[protected] & shipment #[protected] despatched on 27.05.2019 but till this time we not recd. if posible you please give the delivery boy phone no for further proceedings
                      Reply
                      I received the delivery but it's different and it doesn't work properly so I don't like it .so I want to return this product and refund my money
                      Reply
                      Sanima Rana Thapa's reply, Jun 3, 2019
                      I have to return my blue dart products bcoz today I receive my product but it's Not original n this product quality is not good so I have to refund my cash
                      Kindly deliver my Blue Dart :- Courier no :- [protected] to correct address.
                      Address :- D 14/4 First floor, Sec 52 Ardee City Gurgaon 122002

                      Regards
                      Sudesh kumar
                      Reply
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                        A
                        Aayushi J
                        from Indore, Madhya Pradesh
                        Jun 15, 2019
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                        Address: Shajapur, Madhya Pradesh

                        I was informed through the nykaa app that product is out for delivery but we got a call saying that because of some reason the product could not be delivered. The delivery guy did not even contacted regarding the delivery and the reason mentioned for failed delivery is fake address or fake booking.i want my product to be delivered asap. Such issues must be resolved as customers suffers because of their reasons.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        Please deliver me my product...
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                          S
                          [email protected]
                          from Patna, Bihar
                          Jun 15, 2019
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                          Address: VILL+P.O-BARKAGAON,P.S-KARZA,DISTT-MUZAFFARPUR, Muzaffarpur, Bihar, 843109

                          Dear Sir
                          Good Afternoon

                          Ur Delivery boy is not give me my courier. And he said to me u come at my office for receive ur courier...He said I am not delivered ur courier at ur address...So kindly I requested to u please delivered my courier at my proper address & talk ur delivery Boy to how to talk & behave with costumers

                          Thanking you
                          Rajnee Kumari
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          It's not I want, no need, please return my money,
                          Reply
                          Your courier service informed me to receive my packet [protected] on 5th June 2019 but no such call from your organization has rceived yet...let me know is that your company has holiday today..Please call me and ensure me to receive my product in time.
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                            S
                            Sunil Limbu
                            from Delhi, Delhi
                            Jun 15, 2019
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                            Address: Banjara hills road no.12, Mithila Nagar plot no.26, Hyderabad, Andhra Pradesh, 500034

                            Dear sir,

                            My kotak bank debit card shipment tracking no. Awb#[protected] [protected] is return due to i'm not available in m
                            entioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                            Address:
                            Name-Sunil Limbu
                            Banjara hills road no.12 Mithila Nagar plot no.26
                            Pin-500034
                            Mobile no.[protected]
                            Mob: [protecte
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            Hi,
                            Bludaert way bill: [protected] not delivered, even address all correct and 24*7 person in home
                            Reply
                            I ordered Xiaomi shoes from mi store. I have been in the delivery location but the delivery guy or anyone from blue dart didn't called or tried contacting me. But when i checked the package tracking status its saying consignee not available. Please deliver my package as soon as possible
                            Reply
                            Dear Sir,
                            Recently I got transferred from Navi Mumbai to Gujarat.Kindly delivery the item to below address:
                            HINDUSTAN PETROLEUM CORPORATION LTD
                            SANTALPUR INTERMIDATE PUMPING STATION
                            VIA RADHANPUR HIGHWAY
                            SANTALPUR GUJARAT 385350

                            Ref no.Awb#[protected]

                            Regards
                            Dinesh
                            Mob no.[protected]
                            Reply
                            I have placed order in purple. Com, but I am not received them, please tell me what happened
                            Reply
                            I booked cordless hair trimmer it was didn't good as expected and not worth of buying.dont buy this product and waste of money
                            Reply
                            I dont likethis product
                            Reply
                            Rinju joy mj's reply, Jun 4, 2019
                            Pleace refund
                            1 airpod not working
                            Reply
                            कुछ दिक्कत हो रही है इसमें काम नहीं कर रहा है
                            Reply
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                              V
                              vinay191
                              Jun 15, 2019
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                              Address: 560039

                              Date: 14th June 2019

                              Incident: My package reached Marathahalli yesterday and left for delivery from there to my address yesterday at 4. But then it said Prohibited Area-Entry Restricted For on the status and I think its stuck in transit now.

                              Resolution: Can you please send it to the address urgently. If the security at the gate is asking for a house number tell them number 93 and proceed

                              Tracking ID: [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              Shipment from Taj Inner Circle was sent.

                              Waybill No [protected]
                              Pickup Date 10 Jun 2019
                              From Mumbai
                              To New Delhi
                              Status Shipment Delivered
                              Date of Delivery 11 Jun 2019
                              Time of Delivery 12:19
                              Recipient Basant
                              Reference No [protected]EP
                              Reply
                              Waybill no. [protected], [protected]
                              Name Parminder Singh
                              Address - h.no.139 harbanspura colony near booter petrol pump yamuna nagar haryana 135001
                              Mobile no. [protected]

                              Please send my courier again its urgent to me.
                              This is my insurance policies.
                              Regards
                              Parminder Singh
                              Reply
                              Hii sir main rajstan didwana se hu sir mera debit card axis bank ka mila nhai 1 month se jyda ho ghya ha ahke waps chla ghya ha mera no.band ta to main fir se wo atm mngna na chata hu to app wapis corear kejy
                              Reply
                              Axis Bank Customer Care's response, Jun 17, 2019
                              Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                              I am not intrasted in this product his product his defacted
                              Reply
                              Champ Gaurav Rider Yadav's reply, Jun 9, 2019
                              His prodect hi defacted
                              HI Team,

                              My bludart courier AWB[protected] had been not delivered to me yet however, it's showing as delivered. It's a very important scorecard of one of my exams in which I appeared recently.

                              Thanks!!
                              Divya.
                              Reply
                              Please return this product
                              Reply
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                                A
                                Ajay Kamrani
                                from Noida, Uttar Pradesh
                                Jun 15, 2019
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                                My Credit card was sent through Blue dart with AWB [protected], since last 10 days the delivery was not attempted to my address, whenver i check the online status it shows as "Prohibited Area-Entry Restricted For Delivery"
                                I tried contacting customer care numbers but some numbers were not reachable while some numbers had no response.
                                I mailed them with my complain but they simply responded saying "we would like to inform you that will check with concerned service center and arrange delivery on priority"
                                still no delivery was attempted, when i sent the follow-up mail i received the reply as "We regret to inform you that the package is erroneously returned to the origin"
                                There was no attempt to deliver the package or any call from delivery executive. Grossly aggrieved by the service deficiency by the company.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  D
                                  Diksha varma
                                  from Mumbai, Maharashtra
                                  Jun 15, 2019
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                                  Address: C124/588 jatepur north near Kali mandir Gorakhpur, Gorakhpur, Uttar Pradesh, 273015

                                  I ordered a refrigerator on Amazon they give me estimate of delivery on 14 June.
                                  But blue dart show me and send msg me last 3days that your order is out of delivery but not deliver my order.also they send me wrong name recipient last night that I am receiving the product.can you please find my order.and resolve my issue.
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                                    A
                                    Ahmar Zahoor
                                    from Mumbai, Maharashtra
                                    Jun 14, 2019
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                                    Address: 226/73 Bagh Molvi Anwar, SUBHASH MARG, Lucknow, Uttar Pradesh, 226003

                                    Kotak mahindra bank sent me my replacement ATM card by your service AWB No. [protected].
                                    Out for delivery on 13/6/19 No body came or called me and when I check the status the remark is " incorrect address" . I personally visited your office at Subhash Marg, lucknow. A guy met their I told him and show him that the address is correct and hardly 500-600 mtrs away from your branch then he promised me that they will deliver it by tomorrow. Now today 14/6/19 out for delivery and again "incorrect address". Now you guys prove me how my address is incorrect ?
                                    And why you are not delivering by parcel ?
                                    I need reply ASAP.
                                    Is this the way of working ?
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      Sameena Amin
                                      from Mumbai, Maharashtra
                                      Jun 14, 2019
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                                      Address: Rukhsana Manor chapel road opp mount Carmel church. Bandra west, Mumbai, Mumbai City, Maharashtra, 400050

                                      Abhishek Mali an arrogant and stubborn employee of blue dart ...poor service and unreasonable people...just a cheque book to be delivered took into an ugly argument by ur staff...he first couldn't find the address...I get a call from him and ask him to deliver it to the address on the envelope..to which he refuses citing company policies.. I agree...I reach my building in 5mins show him my adhaar card as I'd proof he still refuses to give me the letter...on speaking to his senior mr santosh ...who at first didn't help...I had to raise my voice...take the guy to the building secretary ...show adhaar card again and then he gave in ...an irresponsible behavior...not expected this out of blue dart...disappointing
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jun 15, 2019
                                      Updated by Sameena Amin                                       Still cant get over the abhishek mali episode...he and his senior mr Santosh who I spoke to over the phone are talking about company policy...i need to know from blue dart...what policies are these...that harrass regular people like me for a mere cheque book delivery...
                                      1..u call the customer to check on address...and still not wish to deliver the article.
                                      2.u do not give the envelope to the security or any other person present at the given address...so does blue dart expect us to leave our jobs and work and be present personally for collecting every letter.
                                      3.then on being present personally at the address, showing Id proof of Adhaar still being refused by ur employee to hand over the letter is ridiculous behavior..
                                      4.abhishek mali had the audacity to argue with the building secretary saying that he needs to check every floor of the 4 storey building so as to no other person lives there by the same name..when I'm standing in front of him holding the adhaar ..
                                      Shut down your company please if your employees give such horrid reasons and waste people s precious time and energy.
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                                        A
                                        avishikta banerjee
                                        from Bengaluru, Karnataka
                                        Jun 14, 2019
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                                        Address: 560076

                                        I had sent through fast delivery and it had food items. They just kept sending it over to and fro between bangalore and gurgaon but din not get delivered for 5 days. Two days back they called me since it came back. And today they say that it is gonna delivered to the recipient. What a mess is this. I need someone to call me back. The awb number is [protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
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