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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Feb 17, 2026

Complaints 10592

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 172

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Dear sir
My consignment was to come through your courier service but not delivered yet due to the incorrect address updated on your portal. The address mentioned on the consignment is exact address and can be find easily. I raise the complaint on your portal and asked for the address by your representative the same i had mailed with contact no. But today again not deliver by giving the reason of incorrect address. If the delivery person is not able to find the home he could call but not.
Kindly look into the matter and resolve it asap
Regards
Himanshu agrawal
[protected]
Waybill no. - [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Jun 30, 2019

Updated by aman5546 Dear sir
Again delivery was attempted but they have updated that premises closed . While I was at home full time and even he didn't call me if he came . Don't know what is happening.

Jul 03, 2019

Updated by aman5546 Dear Sir
My old age mother lives alone at home and she can not go to collect the shipment. kindly deliver that to my home.

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Address: Room no 51 plot no 1 Shastri nagar, Mumbai City, Maharashtra, 400050

Hi this messages is regarding complaint of your field exucative name rakesh gamre, they never bother to call when the ladnmark is not located. Mostly for all the couriers personally i have to go and collect form bkc office, if your people cant call us then what is the use of giving contact number. Today i had personally come to bkc office the person is saying we cant call 150 peoples daily. This kind of answer is very pathetic. Please do the need full. My shipment waybill no is
[protected]
Thanks
Kadir qureshi

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 3rd Floor, Renuka Krupa ,Ashoka Compound, Opp District Court & Dhoot Hundai Showroom , Adalat Road, Nr Baba Petrol Pump, Aurangabad – 431001, Bulandshahr, Uttar Pradesh, 431116

Credit card courier received on 26th june at aurangabad blue dart office & its is out for delivery on same day but due to my office working i am not available at my home address then courier guy aks me to rech any other location for pickup but my office time i am not able to going that location.in 2nd day same happening but that day i rech that location where boy aks to rech that locaation buut in 15-20 min he is not coming & also not pickup my 10 calls.

Its happened in last 2 days, after that i am asking him to please deliver this parcel on my office address but he is not agreed for that.

& today 28th june still courier not delivered, so please help to delivery on fast..

Bot contact number : [protected]

My contact no : [protected]

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Barpathar.pin -785602, 785602

My three orders of amazon are sent via blue dart.in tracking detail they are seen as reaching my nearest hub sarupathar. But 2 days passed yet not delivered to me. Yesterday i got a missed call blue dart. He told me their office at sarupathar is closed so the parcels are in another hub golaghat. My orders were prepaid. He just called to ask i would receive or not. But shown as delivery delay as per customer request. Today he supposed to send my parcels. Yet not getting any call & no phn no is mentioned with out for delivery message. I want my orders. Executive's behavior is too rude. Take an action.

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Address: gurgaon, Ahmedabad, Gujarat, 380005

I have received a parcel in which there should be two items but received one item only the way bill no is [protected]. When i called the customer care they gave me the no of the shipper whose details are not valid. Please provide me the money back of rs 1400 which i have paid to the courier company. Otherwise i will file a complain against the same that how can u send the material without knowing.

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Address: Jaipur, Rajasthan, 302001

I haven, t received my cheque book and it is showing that it is delivered to some unknown person. How can be your delivery boy can be so irresponsible that he gave the bank credentials to anyone. The packet contains my cheque book as well as my debit card. Please resolve my issue as soon as possible. The courier was in the name of homybee services private limited.

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Address: 122001

I had ordered a product online and i received it yesterday. The shipment code was [protected]. Manish delivered it on 27 june.

While ordering it, i had mentioned the address clearly 3rd floor of batra house on plot no. 52. The name of my company was also present on the address. However, the delivery person, manish sternly refused to come to the third floor for delivery. Instead, he asked me to come to the main gate to collect my parcel. He cited the reason that he had a load and could not come. There is a lift in our building and he could have availed the lift. All the courier delivery people come to the third floor for delivery.

I would like to ask blue dart, is this your policy to ask the customer to come to the main gate to pick up the product? If all other courier companies can come to the third floor, why not blue dart?

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1

12527

from Ahmedabad, Gujarat

Jun 28, 2019

I'm not getting my shipment.
Please check it and provide me my courier as early as possible.
What's your nonsense service.
[protected]
Mob.no-[protected]

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My product was out for delivery today but did not received any call/email/sms from blue dart and now the status shows "prohibited area-entry resticted for"

I have no clue whom do i contact and what should i do. I need the parcel as soon as possible. I don’t understand how can a company like blue dart do this.

This is a very big loophole in your service and you guys need to look at this.

I have no clue if this is your company policy for putting orders on hold or the delivery boy gives the wrong report to meet his target, but you guys beed to fix it as soon as possible...

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Address: Tirupur, Tamil Nadu

Sir/madam,

[protected] it's my consignment number from kotak mahindra bank is booked on 24th June 2019 online status o[censored] r statement will be reached on 27.06.2019 but still now I not received the said consignment. Furthermore I contact to nearest my area bluedart office and say said number he is no response for me... Furthermore I contact to customer care executive office and once again fullgilled and verified my address but still now I'm not received any one call from local blue dart office...
Kindly send the consignment and do the needful sir...

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Address: 4/5, j,g nagar, Kumar nagar, Tirupur, Tamil Nadu, 641602

I ordered one opticals from OSM opticals. The delivery man called me to deliver. I said I will available on another address, could you deliver here?. He roughly speaks that deliver after 2 hours, and cut the call before I reply the answer.. it's too irritating and less response to customer. Did blue dart approaches that kind of customer treating?

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Address: Panipat, Panipat, Haryana, 132103

Hi bluedart team,

My order ([protected]) was about to reach 26th june, 19 but it was not delivered. I tracked the status of courier and it is showing as "consignee address unlocatable/landmark needed". I have not informed about this by call or via message and when i call the your panipat office no. [protected] then they said that delivery guy is on holiday today and will be delivered tomorrow but i have not yet received my package and now i'm trying to reach landline no. But no one is picking up. This is shows that you really don't care about your customers. Such an irresponsible courier company.
I didn't expect this from you people.
I am attaching the screenshot of my courier details.
Please find the same and try to deliver my package asap.

Thanks!

Blue Dart Express customer support has been notified about the posted complaint.

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D

dolna

from Kolkata, West Bengal

Jun 28, 2019

The person who comes to deliver letter or parcels in kasba area he is very rough and use very foul language. He starts abusing and threat us that he will not deliver any letters and say no one was present. Please look into this matter and change the delivery men as early possible because he is bringing a bad name to your reputed courier company

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Address: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka Compound, Opp District Court & Dhoot Hundai Showroom , Adalat Road, Nr Baba Petrol Pump, Aurangabad – 431001, Aurangabad, Maharashtra, 431001

Website: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka

Delivery boy is asking me to pickup shipment as per his time. Please aks him to delivery my shipment on given address.

This is my office address.

Niteen magar | bharti airtel ltd | aurangabad | north maharashtra |
3rd floor, renuka krupa, ashoka compound, opp district court & dhoot hundai showroom,
Adalat road, nr baba petrol pump, aurangabad – 431001
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by Niteen M Shipment Number : AWB#[protected]

Location : Aurangabad Office.

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B

Bill Steve

from Tral, Jammu and Kashmir

Jun 28, 2019

[protected] Tracking number shipment not delivered on time.

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Address: HOUSE NO. 67, SARAI SHEKH ALAM, NEAR DELHI OPTICALS KHURJA, BULANDSHAHR, Bulandshahr, Uttar Pradesh

Hello,

Six days has been passed and my shipment from IMT CDL Meerut Road, Ghaziabad dispatched on 20/06/2019 is not yet delievered to my below address :

Piyush Gupta C/O Mr. Mohan Lal Gupta
House No. 67,
Sarai Shekh Alam,
Near Delhi Opticals,
Khurja, Bulandshahr - 203131
Contact No. [protected]

Actually, contact no. mentioned on shipment is not working as currently i am out of India so please contact on following mobile no. :

[protected] (working contact no.)

Waybill no. : [protected]
Reference no. - [protected]

This shipment contains my very important educational documents .
So kindly check and deliver the shipment to the mentioned address.

Blue Dart Express customer support has been notified about the posted complaint.

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prble swnt

from Mumbai, Maharashtra

Jun 28, 2019

I am prabal sawant
My order number is- CA38060
Oder date : dont know
Delivery date: 17/06/2019
Product Name: Renumax scratch remover ×1
Total amount: 899+100 shipping

Return reason:- useless product not remove scratch this product... Fraud product

Refund me

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Address: Girinath centre,Nandyal, Kurnool, Andhra Pradesh, 518501

An emergency medical product has been ordered through the bloody test company accuchek and it has not been delivered to customer, even though it has reached nearby delivery centre, without contacting the customer the delivery boy returned the package to origin, who gave him rights to return the package without accessing customer, bluedart product tracking i'd:[protected]. Please take action...

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Address: 825301

Product from shopclues reached Hazaribag on 22.06.19. but without visit my address without call me delivery executive send false report that customer not available in given address. Call customer care on 22.06.19 they assure me to arrange delivery on Monday again yesterday on 25.06.19 call customer care and also sent mail but till today afternoon not received the same. Again call customer care they assure me delivery by today evening but it's not happened.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Jun 28, 2019

Dear Gourav,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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Address: 560072

I got a message that the courier was not delivered due to my unavailability. But i was home the whole day and no attempt to contact me or towards delivering the courier was made. Further i tried calling the customer care to schedule a delivery, for which i was kept on hold and subsequently my call was disconnected multiple times.
AWB number: [protected]

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Address: Parashu Ram, Parashu Ram Niwas, Pawan Vihar (Radar)Nanda Nagar, KurnaghatNear Krishna RO Water Plant, Gorakhpur India Mob. 918318531391, 917784055912, Gorakhpur, Uttar Pradesh, 273008

I was informed by sms on mobile that delivery of your fern n petal shipment will be attempted by blue dart today ie 18/6/2019 waybill no [protected]. Same message on next day on 19/06/2019 also appeared on my mobile. But no delivery was made to me. After tracking the details status was po box address, unable to deliver. Where as on the same address an other shipment having waybill no [protected] was delivered to me.

Both the shipment were booked on the same address, one of them has been
Delivered and other one is still undelivered.

Kindly look into the matter and make necessary arrangement for delivery of the shipment to me on priority.

Thanks.

Blue Dart Express customer support has been notified about the posted complaint.

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S

Sazid Anwar

from Delhi, Delhi

Jun 26, 2019

I buy a michro touches trimmer but this trimmer is not good and also this is very small so please return my product this is not working properly and this is not good

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Address: RANGOLI GARDEN,FLAT No.10121,Block-31,Maharana Pratap Road,Near Vaishali Nagar,, Jaipur, Rajasthan, 302012

Kindly deliver my consignment before 1 pm today. My address is of rangoli garden jaipur, naer vaishali nagar. It is one of the biggest and most famous township of jaipur. It does not require any landmark. The location is near kani place, kanakpura area near vaishali nagar, jaipur. If any further assistance required do call me on my mobile number [protected] but deliver the consignment before 1 pm

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Dr.Swetha Prakash

from Thiruvidaimaruthur, Tamil Nadu

Jun 26, 2019

I have given my full address but not received my parcel till now. Track status is to inform extension number but y.why so delay after complete details been given

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Address: P 1/12, C.I.T Road, Scheme VIIM., 700054

The BlueDart AWB number of my item is [protected]. It was supposed to be delivered by yesterday but I tried several times to contact the delivery boy (PRASENJIT HALDER/ [protected]) but he is not picking up my call. I tried to contact the BlueDart Salt Lake office but the scenario is same. I wonder what kind of service you people are providing?? I had experienced the same before also. You people are taking delivery charges and giving such a worst services.

Blue Dart Express customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Sk Abdul Mohid The issue got resolved.

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R

Ravi T.K

from Kizhake Chalakudi, Kerala

Jun 26, 2019

Way Bill number [protected] not delivered from Thrissur. I am T.K.Ravi, addressee, running after them. Kindly resolve.
T.K.Ravi
Mobile - [protected]

D

dhana06695

from Bengaluru, Karnataka

Jun 26, 2019

Courier is supposed to be delivered at Sholinganallur. But it is delivered to ASV mettukuppam address. Request you to deliver my courier at sholinganallur address. As my past bluedart delivery was delivered @ sholinganallur address only

D

Dipak Hasamsa

from Mumbai, Maharashtra

Jun 26, 2019

I want to refund my money due to product is very poor quality.

Dipak Hasamsa's reply, Jun 17, 2019

Product is very poor quality. I want to refund my money.

Dipak Hasamsa's reply, Jun 17, 2019

Product is very poor quality. I want refund my money.

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Address: Prakasam, Andhra Pradesh, 523105

I received message from bluedart on 29.04.2019 with reference number ev[protected] that my item is out for delivery. I waited for one week but didn't receive any further detail about delivery boy or delivery information and even no phone call from bluedart delivery boy or bluedart point. Iam trying contacted to bluedart point daily. The bluedart point is daily door locked. I inquiry bluedart point is c/o dtdc courier point. Just now i tracked my item and it's having a status of address in correct return to sender. I really regret to have such behavior from bluedart. I would request to deliver my item as soon as possible.

Blue Dart Express customer support has been notified about the posted complaint.

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M

MAX INDIA 1

from Delhi, Delhi

Jun 26, 2019

I had a courrier to be recieved at the rajouri barrack cisf but the courrier man could not even wait for 5 mins and went away ...manish nishaad raj was the courrier man

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