Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com

1

Updated: Mar 17, 2026

Complaints 10595

Resolved

944

Unresolved

9651

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express

Blue Dart Express reviews & complaints page 172

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Near railway gate Kasarwadi opposite side Bohra Masjid, 411034

Sbi card card mere ghar par deliver nahin kar kiya gaya hai ab tak usse phone number hai detail diya hai fir bhi ab tak mere ghar par sbi card deliver nahin hua hai delivery boy phone karta hai aur address batane par bhi hua return lekar jata hai do mahine ho gaye ab tak deliver nahin hua hai aapke service thik hai lekin aapka jo staff hai woh theek nahi hai hi brand hi pimple gurav ka main khud aapke branch mein gaya tha fir bhi unhone mujhe collect nahin kara diya

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have applied for the pan card in the month of july and that was supposed to delivered me on 20th aug 17 from bluedart courier services but unfortunately it couldn't delivered because it was mentioned that my address was wrong.
If the address was wrong then why nobody has called me or check. I have checked twice the documents which i have given for the pan card the address was mentioned correct. I don't know why it happened. Please follow the below details and do the needful.
Awb no: [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 8/a b tower ratna Vilas apartment vesu, Surat, Gujarat, 395007

This is not what i ordered it's too old
It's is of not my use and order the other was different
Pls don't send such item and pls what order should be the same thing pls pls pls pls pls
Take it back it is not of my use
Pls i will order some thing else
Pls do the needful
Change it
It is not of my use
I had ordered something else
Take it back

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 5-5-17 CINEMA ROAD SURYA RAO PET KAKINADA, 533001

Status is showing uska bhegam received. This is my axis bank debit card. How he give another person. Till date i did not receive my debit card. I go to axis bank and complain about that he give me way bill number and he tell you received this card like that. Where is my debit card. And i ask blue dart also he tells give complaint in online. Please arrange my debit card as soon as possible.

Blue Dart Express customer support has been notified about the posted complaint.

Jun 28, 2019

Updated by Shajahan molla Status is showing Uska Bhegam received. This is my Axis Bank Debit card. How he give another person. Till date I did not receive my debit card. I go to Axis Bank and complain about that he give me Way bill number and he tell you received this card like that. Where is my debit card. And I ask blue dart also he tells give complaint in online. Please arrange my debit card as soon as possible

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir
My consignment was to come through your courier service but not delivered yet due to the incorrect address updated on your portal. The address mentioned on the consignment is exact address and can be find easily. I raise the complaint on your portal and asked for the address by your representative the same i had mailed with contact no. But today again not deliver by giving the reason of incorrect address. If the delivery person is not able to find the home he could call but not.
Kindly look into the matter and resolve it asap
Regards
Himanshu agrawal
[protected]
Waybill no. - [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Jun 30, 2019

Updated by aman5546 Dear sir
Again delivery was attempted but they have updated that premises closed . While I was at home full time and even he didn't call me if he came . Don't know what is happening.

Jul 03, 2019

Updated by aman5546 Dear Sir
My old age mother lives alone at home and she can not go to collect the shipment. kindly deliver that to my home.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Room no 51 plot no 1 Shastri nagar, Mumbai City, Maharashtra, 400050

Hi this messages is regarding complaint of your field exucative name rakesh gamre, they never bother to call when the ladnmark is not located. Mostly for all the couriers personally i have to go and collect form bkc office, if your people cant call us then what is the use of giving contact number. Today i had personally come to bkc office the person is saying we cant call 150 peoples daily. This kind of answer is very pathetic. Please do the need full. My shipment waybill no is
[protected]
Thanks
Kadir qureshi

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 3rd Floor, Renuka Krupa ,Ashoka Compound, Opp District Court & Dhoot Hundai Showroom , Adalat Road, Nr Baba Petrol Pump, Aurangabad â€“ 431001, Bulandshahr, Uttar Pradesh, 431116

Credit card courier received on 26th june at aurangabad blue dart office & its is out for delivery on same day but due to my office working i am not available at my home address then courier guy aks me to rech any other location for pickup but my office time i am not able to going that location.in 2nd day same happening but that day i rech that location where boy aks to rech that locaation buut in 15-20 min he is not coming & also not pickup my 10 calls.

Its happened in last 2 days, after that i am asking him to please deliver this parcel on my office address but he is not agreed for that.

& today 28th june still courier not delivered, so please help to delivery on fast..

Bot contact number : [protected]

My contact no : [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Barpathar.pin -785602, 785602

My three orders of amazon are sent via blue dart.in tracking detail they are seen as reaching my nearest hub sarupathar. But 2 days passed yet not delivered to me. Yesterday i got a missed call blue dart. He told me their office at sarupathar is closed so the parcels are in another hub golaghat. My orders were prepaid. He just called to ask i would receive or not. But shown as delivery delay as per customer request. Today he supposed to send my parcels. Yet not getting any call & no phn no is mentioned with out for delivery message. I want my orders. Executive's behavior is too rude. Take an action.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: gurgaon, Ahmedabad, Gujarat, 380005

I have received a parcel in which there should be two items but received one item only the way bill no is [protected]. When i called the customer care they gave me the no of the shipper whose details are not valid. Please provide me the money back of rs 1400 which i have paid to the courier company. Otherwise i will file a complain against the same that how can u send the material without knowing.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302001

I haven, t received my cheque book and it is showing that it is delivered to some unknown person. How can be your delivery boy can be so irresponsible that he gave the bank credentials to anyone. The packet contains my cheque book as well as my debit card. Please resolve my issue as soon as possible. The courier was in the name of homybee services private limited.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122001

I had ordered a product online and i received it yesterday. The shipment code was [protected]. Manish delivered it on 27 june.

While ordering it, i had mentioned the address clearly 3rd floor of batra house on plot no. 52. The name of my company was also present on the address. However, the delivery person, manish sternly refused to come to the third floor for delivery. Instead, he asked me to come to the main gate to collect my parcel. He cited the reason that he had a load and could not come. There is a lift in our building and he could have availed the lift. All the courier delivery people come to the third floor for delivery.

I would like to ask blue dart, is this your policy to ask the customer to come to the main gate to pick up the product? If all other courier companies can come to the third floor, why not blue dart?

Blue Dart Express customer support has been notified about the posted complaint.

View replies

1

12527

from Ahmedabad, Gujarat

Jun 28, 2019

I'm not getting my shipment.
Please check it and provide me my courier as early as possible.
What's your nonsense service.
[protected]
Mob.no-[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My product was out for delivery today but did not received any call/email/sms from blue dart and now the status shows "prohibited area-entry resticted for"

I have no clue whom do i contact and what should i do. I need the parcel as soon as possible. I donâ€™t understand how can a company like blue dart do this.

This is a very big loophole in your service and you guys need to look at this.

I have no clue if this is your company policy for putting orders on hold or the delivery boy gives the wrong report to meet his target, but you guys beed to fix it as soon as possible...

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tirupur, Tamil Nadu

Sir/madam,

[protected] it's my consignment number from kotak mahindra bank is booked on 24th June 2019 online status o[censored] r statement will be reached on 27.06.2019 but still now I not received the said consignment. Furthermore I contact to nearest my area bluedart office and say said number he is no response for me... Furthermore I contact to customer care executive office and once again fullgilled and verified my address but still now I'm not received any one call from local blue dart office...
Kindly send the consignment and do the needful sir...

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 4/5, j,g nagar, Kumar nagar, Tirupur, Tamil Nadu, 641602

I ordered one opticals from OSM opticals. The delivery man called me to deliver. I said I will available on another address, could you deliver here?. He roughly speaks that deliver after 2 hours, and cut the call before I reply the answer.. it's too irritating and less response to customer. Did blue dart approaches that kind of customer treating?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panipat, Panipat, Haryana, 132103

Hi bluedart team,

My order ([protected]) was about to reach 26th june, 19 but it was not delivered. I tracked the status of courier and it is showing as "consignee address unlocatable/landmark needed". I have not informed about this by call or via message and when i call the your panipat office no. [protected] then they said that delivery guy is on holiday today and will be delivered tomorrow but i have not yet received my package and now i'm trying to reach landline no. But no one is picking up. This is shows that you really don't care about your customers. Such an irresponsible courier company.
I didn't expect this from you people.
I am attaching the screenshot of my courier details.
Please find the same and try to deliver my package asap.

Thanks!

Blue Dart Express customer support has been notified about the posted complaint.

View replies

D

dolna

from Kolkata, West Bengal

Jun 28, 2019

The person who comes to deliver letter or parcels in kasba area he is very rough and use very foul language. He starts abusing and threat us that he will not deliver any letters and say no one was present. Please look into this matter and change the delivery men as early possible because he is bringing a bad name to your reputed courier company

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka Compound, Opp District Court & Dhoot Hundai Showroom , Adalat Road, Nr Baba Petrol Pump, Aurangabad â€“ 431001, Aurangabad, Maharashtra, 431001

Website: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka

Delivery boy is asking me to pickup shipment as per his time. Please aks him to delivery my shipment on given address.

This is my office address.

Niteen magar | bharti airtel ltd | aurangabad | north maharashtra |
3rd floor, renuka krupa, ashoka compound, opp district court & dhoot hundai showroom,
Adalat road, nr baba petrol pump, aurangabad â€“ 431001
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by Niteen M Shipment Number : AWB#[protected]

Location : Aurangabad Office.

View replies

B

Bill Steve

from Tral, Jammu and Kashmir

Jun 28, 2019

[protected] Tracking number shipment not delivered on time.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: HOUSE NO. 67, SARAI SHEKH ALAM, NEAR DELHI OPTICALS KHURJA, BULANDSHAHR, Bulandshahr, Uttar Pradesh

Hello,

Six days has been passed and my shipment from IMT CDL Meerut Road, Ghaziabad dispatched on 20/06/2019 is not yet delievered to my below address :

Piyush Gupta C/O Mr. Mohan Lal Gupta
House No. 67,
Sarai Shekh Alam,
Near Delhi Opticals,
Khurja, Bulandshahr - 203131
Contact No. [protected]

Actually, contact no. mentioned on shipment is not working as currently i am out of India so please contact on following mobile no. :

[protected] (working contact no.)

Waybill no. : [protected]
Reference no. - [protected]

This shipment contains my very important educational documents .
So kindly check and deliver the shipment to the mentioned address.

Blue Dart Express customer support has been notified about the posted complaint.

View replies

P

prble swnt

from Mumbai, Maharashtra

Jun 28, 2019

I am prabal sawant
My order number is- CA38060
Oder date : dont know
Delivery date: 17/06/2019
Product Name: Renumax scratch remover Ã—1
Total amount: 899+100 shipping

Return reason:- useless product not remove scratch this product... Fraud product

Refund me

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Girinath centre,Nandyal, Kurnool, Andhra Pradesh, 518501

An emergency medical product has been ordered through the bloody test company accuchek and it has not been delivered to customer, even though it has reached nearby delivery centre, without contacting the customer the delivery boy returned the package to origin, who gave him rights to return the package without accessing customer, bluedart product tracking i'd:[protected]. Please take action...

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 825301

Product from shopclues reached Hazaribag on 22.06.19. but without visit my address without call me delivery executive send false report that customer not available in given address. Call customer care on 22.06.19 they assure me to arrange delivery on Monday again yesterday on 25.06.19 call customer care and also sent mail but till today afternoon not received the same. Again call customer care they assure me delivery by today evening but it's not happened.

Blue Dart Express customer support has been notified about the posted complaint.

View replies

ShopClues.com Customer Care

from Gurgaon, Haryana

Jun 28, 2019

Dear Gourav,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560072

I got a message that the courier was not delivered due to my unavailability. But i was home the whole day and no attempt to contact me or towards delivering the courier was made. Further i tried calling the customer care to schedule a delivery, for which i was kept on hold and subsequently my call was disconnected multiple times.
AWB number: [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recent comments

I have ordered secret alcamest perfume today is my delivery date the address which I given was my present current address but the delivery person mentioned they he will only delivery to some other add...

Vaishnavi vijay

7 hours 28 minutes ago