| Address: Kamrup Metropolitan, Assam, 781014 |
Dear Admin,
My consignment (No. [protected]) reached Guwahati on 16th of June, 2019. I have been calling Blue Dart time and again requesting for delivery but received ill response. They either do not receive calls or disconnect the call after I request delivery. They update tracking status as "ADDRESS NOT FOUND", however, I have not received any call from them asking for address landmark. I have been calling Blue Dart to provide a landmark of my address, however, each Blue Dart office denies their responsibility and asks to call another number. I have already paid a huge amount of money for the consignment and now I am neither receiving the consignment nor any response from BLUE DART. I have come to know from one of the Blue Dart executive that my consignment is lying in Lokhra office (Guwahati). When I tried to reach Lokhra office, I have been denied AND THEY HUNG UP THE PHONE. I request immediate action by Blue Dart to resolve the issue.
Thank you!
Aug 28, 2019
Complaint marked as Resolved Resolved
Blue Dart Express customer support has been notified about the posted complaint.