Blue Dart Express Complaints & Reviews

I received an SMS from SBI card authorities, Gurgaon on my registered mobile number that SBI card in my favour has been dispatched to my residential address on 17th June 2019 through Blue Dart Courier Service having reference number EV [protected] with direction to be shipped within 4 working days. Following which I received an SMS from Blue dart courier service on 18th Jun’2019 that card would be attempted through B/Dart vide reference number as mentioned formerly and to track (tracking details attached). I called to Blue Dart Yelahanka, Bangalore Customer Care on 19th Jun’2019 around 11 am to know about the shipment status. Then the Yelahanka Customer Care told me that the card has been on shipment man and would be shipped within 6 pm which is their time limit. Shipping man called on my registered phone at around 6.15 PM to receive the same at STC Border Security Force 2nd gate as inside entry of the campus where I was residing was prohibited due to high security reasons, then I replied him to wait at the gate and would collect the courier within 5minutes. When I reached the spot, the shipman left the spot without waiting. Soon I called him over phone, then he replied that he left the spot and he is at near town. Neither he informed me his inconvenience to deliver nor any alteration. Next day i.e. on 20.6.19 I contacted their customer care office, Yelahanka, Bangalore at around 11 am with lady customer rep and told my problem. Then she checked my delivery status of the courier and said the courier is with the shipment man for delivery and would be shipped within 6 pm as the delivery time is up to 6 PM. So I awaited at BSF gate till 5.30 Pm. I again phoned to the Blue Dart customer care rep Yelahanka Bangalore staying at BSF gate, who attended my call has replied the shipment time is up to 7.30 pm and at any time within the time limit the courier would be delivered.
So I waited at the gate upto 7. 30 pm. Nobody came from blue dart courier service there and I returned hence. Since yesterday onwards the customer care as well as delivery person do not attend my calls either from my registered mobile or my other phone numbers with my name and it left unattended by customer care even it is ringing for long( Call record is with me). when I checked their tracking details with reference number, it is understood that their milestone has been completed with status “Prohibited Area Entry” despite I made constant contact with their customer care and delivery men. The call record is available with me, if you need it, I will send to you later. This is not my first experience with Blue dart courier service, many times I faced such irresponsible and casual attitude from their shipmen and customer care on different consignment in my favour. You will be convinced If you checked the Blue dart reviews. Even today I made many attempts to contact them to their customer care to know the shipment status of the courier, but the ringing phone numbers left unattended (the recordings are available with me). Following are three customer care numbers, [protected], [protected] and [protected]. It is my opinion that SBI CARD authorities must change their SBI CARD shipment with any other reputed agents rather than blue dart service which has no punctuality, responsibility, and customer care with customer at all in future. You are aware that we all are engaged with any of the job which could not be left instant on one call, a little time will take.
In view of the above I request that my SBI card may be despatched through any other responsible courier service which has responsibility and customer care.
Viswanthan Pillai.R
STC BSF Camp, AFS Yelahanka Bangalore
560063

I have given my vehicle for shipping from visakhapatnam to Angul on 11/06/19. The shipment has arrived Angul on 18/06/19 as per the status given by the M/s.bluedart website tracker. Their representative from Angul called me once and asked me come to his place to take the shipment. I have told him that i have paid money fro door delivery and i want my shipment to be delivered to me at my place. He said we will arrange it and send it to you. Its ben 3 days and he is not even caring to lift my phone call. This is really disgusting on their side. I am mentally very upset with the way i got treated by M/s. Bluedart. I seriously regret choosing the services of M/s.Bluedart. Even the toll free number given in the website is not working since the last 3 days and no body is really bothered about it. I have raised a complaint in website before 3 days and no body responded till date. Now Angul representative says he need 2 more days to deliver the shipment. I need this issue to be taken to the maximum level where i can get this sorted out.

Hi,

My address pincode is 712512.blue datrt boy call me today(21.06.2019)and told me that, they don't delevery product in this pin code, because this is not there area.

tracking number:[protected]

The Name and number of blue dart boy:(Suranjan Sil) mob: [protected].

My question is if you unable to delever in this pin code then why you have not inform at the time of posting throught Blue dart.

Please call me and resolve this shortly.

I have a order from Vistaprint having waybill number. [protected]. I got the message that it will deliver today. I was waiting for that no call no message nothing is there. At 7.45 I got message that I was not available so product undeliverable.
Totally fake statement. Seriously disappointed.

Hi,
Awb no-[protected], my self Basavaraju D, I'm from Bangalore, jp nagar, your branch people are not professional, they didn't deliver my parcel which was meant to deliver on 14th June but till today they didn't, and also they had sent delivery done message without delivery, morning when I went to collect the parcel they made me to wait for two hours, after that also they didn't give me the parcel, they told some blooddy reasons and sent me.this is like utter bad service ..
Regards,
Basavaraju D

Trimmer is not so good as i am expecting its blade is too small which is useless for me i have dense hair in my skin i used to shave daily still i hve dense hair in skin which grows very fast due to its small blade it is not useful for me as it can not trim dense hair no.company no guarantee of this i order this by seeing video bt now i am completely unsatisfied with the product so return as an early possible

My consignment number is [protected]
I was supposed to get it yesterday. When the deliver boy called i was performing a surgery so i could not pick up. When i called him back and requested him to deliver it he said he will come. But he didn’t and didn’t receive my call. Today when i called he declined again. If this is the kind of service you provide i will go to consumer court and complaint for the mental harassment I’ve got and for wasting my time and energy. Such a shame

Worst courier service. Even after receiving the package they keep don't deliver it for weeks even.
Only show out for delivery message in the morning and in the showing undelivered. I don't even receive any call even tho the address and contact number is absolutely correct.
When I personally go the BlueDart office they don't even hand the package to me. They say they will deliver by evening. Which they even fail to do so.
They deliver it after 2-3 days again.

Really pathetic. I would give -5 stars if I could.

I am very much upset with your delivery services and facing this issue from last 3 days...my product expected delivery date was 19th June and no one was bothered to deliver...I requested so many times to deliver but customer care was giving back to back lame excuses that were completely irrelevant professionally...and today when product delivery is finally proceeding than delivery boys phone no is switched off. This has reached an unbearable state now which would induce me to take action!!!

Blue Dart tracking of its courier delivery shows that my package has been delivered however I have not received the package and despite mails and phonecalls they have not even reacted or clarified.

As requested by you, following are shipping status updates of your shipment(s).

Waybill Number : [protected] Reference No :[protected]
[protected][protected]
Pickup Date : 18 June 2019
From : GURGAON
To : NEW DELHI
Status : SHIPMENT DELIVERED
Date of Delivery : 19 June 2019
Time of Delivery : 16:00
Recipient : MANU BAHL

Shipment [protected] is showing incorrect status as delivered on 18 June 2019. I received a call from ur executive at 4:44 PM yesterday and informed him to deliver the package today. But the package was marked as delivered at 9:27 PM, but no delivery was done.

When I called back the same number back today, he is replying its a wrong number.

This is extremely disappointing and falsifying from the delivery team.

HDFC issued a demand draft on 12th June and that was supposed to be delivered to Bangalore/at our address on 13th June and it is delayed inordinately till now and it is not delivered yet.. We get plenty of deliveries everyday at our location from Amazon, Blue Dart and multiple other vendors and it is shocking that this consignment is not delivered yet stating -"address could not be located"

This is a critical piece of transaction for us complete an important business activity

Waybill number: [protected]
Shipped from : Mumbai on 12th
expected delivery - 13th
Status : Not DELIVERED YET

If I don't get the delivery by today 6/20.. I will be forced to claim "damages" as this has impacted my critical downstream activity.

Vide Waybill No. [protected] I would like to inform that, from yesterday morning it showed "Shipment out for delivery" at my region but evening it was showing "Need department name/Extention No", which does not clear to me. Nobody even contacted me in this regard nor delivered my article.
Today also it shows expected delivery on 19th June. How is that possible ?
Can you please let me know the correct status of it right now ???

Hi,

My courier was supposed to deliver today i.e.19th June 2019, from ICICI bank but delivery not attempted n status updated as closed premises. Wat a worst service u r provide with out contacting customer that too while delivering bank related documents. Shame on you. I made calls 3 times to followup the status and atleast trace delivery person contact but no use. RIP bluedart, such a pathetic service ur providing.when ur not able to provide genuine service stop running the service. How can u run a pathetic service without mobile numbers. Worst service. Will go legally with ICICI bank.

My consinment number - [protected]

Thanks,
Bhanu Shankar K,
[protected]

Please be informed that Document given by Jana Small Finance bank on 14th June 2019 is not delivered till date.Your delivery man has not tried to contact us .He has not tried find our address. Our house is located in a Popular Colony of Bhopal.

In this regard I may like to inform that Jana Small Finance bank on 14th June also book one more document which was delivered on 16th June.

Your delivery man is reporting wrong information that Contact person is not found at the address. He is a lazy person.He is not trying to Search the address. Please take action against the delivery man for Wrong reporting.

My airway bill no. Is [protected]

Hope for early action and delivery of document

Kind regards

Sir axis bank walo nai 3 bar mera credit card blue dart courier sai nikala h lekin teno bar blue dart walo nai na to mujhe koi call kiya na koi msg or mera courier mujhe delivered nhi kiya har bar reason dalte h k adress incomplete maine blue dart costumer care m call bhi kiya but unhone bhi koi response nhi diya plz solve my problem AWB NO.[protected]

Writing this email against my package. My Waybill Number - [protected]. I am tracking my package from last 2 days when in day end you agency mention that “ Probihited Area- Entry Restricted for delivery “ I want to know how can this possible. I am getting all other my packages on time except this. Tried calling you customer care but once i tell them my problem they start making excuses that they cant her me properly.

Well i want someone to contact me ASAP. Its third day I haven’t received my package.

Otherwise i need to take action against your company. & i am serious.

Attached my call records as well as my shipment tracking image. Have a look

Waybill number - [protected]

Expected date of delivery as mentioned in Blue Dart system is 12th June 2019.
Current status - not yet delivered.
Not received any call from Blue Dart for delivery also.
Repeatedly calling their toll free number and landline number is giving no response. No 1 pics of the landline number given on the website.
Since last 8 days same response in attached status - delivered shipment held at location.
Very disappointed with Bluedart courier service as facing same issue third time. I don't understand why banks have tie up with Blue Dart after this many complaints.
Request you to kindly help us for problem resolution.

Dear Concern,
Shipment Waybill no. [protected]
is yet not delivered. This shipment has been booked on 04th Jun 2019 from Mumbai and Blue Dart hold this shipment at Chandrapur from 06th Jun 2019 to till date. None of them contacted me regarding this shipment and keep updating wrong status at their tracking sites. When i called at Blue Dart Chandrapur they said it will get delivered but yet not delivered.

Blue dart and dealsaoffer.com

I received fake product through blue dart. I ordered smart watch cod 1399/-. When deliverary came to deliver product I told that open n show me product. He told that first you pay 1399 rupees then opened. I paid her 1399 rupees. After that I opened parcel in this fake smart watch put in.

It s a fraud 1399 rupees by blue dart and dealsaoffer. Plz return 1399 rupees. Other I will go in court against you.

Kulbhooshan Saini
[protected]
AWB no. [protected].