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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 173

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K
Kishore Kumar Pal
from Jabalpur, Madhya Pradesh
Jun 16, 2019
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Address: 173, Sector-B, Patel Nagar, Raisen Road, hopal, Bhopal, Madhya Pradesh, 462022

Blue dart tracking shows consignee not available, please see to the way bill no. [protected]. As the consignment dont come at the address neither made a call, if there was any problem in finding address.

Kindly dear customer care, look in to the delivery issue as it was important to me.
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    from Delhi, Delhi
    Jun 15, 2019
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    Address: Bangalore, Karnataka, 560935

    I have been expecting ny consignment from Blue Dart (Tracking number [protected])since 12th june. However, on a daily basis the status shows consignment shows out for delivery. However, nobody calls me at any time during the day. Nobody visits the place of delivery also. At the end of the day, the status shows “consignee not available”
    I am totally fed up with the customer care who have not been able to resolve the issue. I request a prompt action on my case, failing which the matter will be escalated to the consumer forum. My contact number is [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      Himaniabhas
      from Delhi, Delhi
      Jun 15, 2019
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      Address: Jaipur, Rajasthan

      I received an SMS stating I will receive my AWB#[protected] today. In the evening I got an SMS stating that . Your IGP.COM Order with Blue Dart Awb# [protected] was delivered at 20:53 on 15-JUN-19 to MANISH SHARMA..
      I didnot receive any call regarding the delivery. I was at my home all day. And now it is delivered to the wrong person. I want my order back or proceed to refund my money else I have to go to the consumer court regarding the worst delivery of your company.
      Blue Dart Express customer support has been notified about the posted complaint.
      Blue dart service is poor
      Blue dart service provider behavior not proper and communication gap
      Bhai delivery boys that not call me and reason Dal Diya fake booking fake booking Yaar what's problems ye problems blue dart me Saath huti hai blue dart bale kaam kare ke modee Nahi hai seller me BHI isse courier service ko Diya pagal ho Gaya hai seller
      Sbi document ref noEV[protected] & shipment #[protected] despatched on 27.05.2019 but till this time we not recd. if posible you please give the delivery boy phone no for further proceedings
      I received the delivery but it's different and it doesn't work properly so I don't like it .so I want to return this product and refund my money
      Sanima Rana Thapa's reply, Jun 3, 2019
      I have to return my blue dart products bcoz today I receive my product but it's Not original n this product quality is not good so I have to refund my cash
      Kindly deliver my Blue Dart :- Courier no :- [protected] to correct address.
      Address :- D 14/4 First floor, Sec 52 Ardee City Gurgaon 122002

      Regards
      Sudesh kumar
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        A
        Aayushi J
        from Indore, Madhya Pradesh
        Jun 15, 2019
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        Address: Shajapur, Madhya Pradesh

        I was informed through the nykaa app that product is out for delivery but we got a call saying that because of some reason the product could not be delivered. The delivery guy did not even contacted regarding the delivery and the reason mentioned for failed delivery is fake address or fake booking.i want my product to be delivered asap. Such issues must be resolved as customers suffers because of their reasons.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Please deliver me my product...
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          S
          from Patna, Bihar
          Jun 15, 2019
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          Address: VILL+P.O-BARKAGAON,P.S-KARZA,DISTT-MUZAFFARPUR, Muzaffarpur, Bihar, 843109

          Dear Sir
          Good Afternoon

          Ur Delivery boy is not give me my courier. And he said to me u come at my office for receive ur courier...He said I am not delivered ur courier at ur address...So kindly I requested to u please delivered my courier at my proper address & talk ur delivery Boy to how to talk & behave with costumers

          Thanking you
          Rajnee Kumari
          [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          It's not I want, no need, please return my money,
          Your courier service informed me to receive my packet [protected] on 5th June 2019 but no such call from your organization has rceived yet...let me know is that your company has holiday today..Please call me and ensure me to receive my product in time.
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            S
            Sunil Limbu
            from Delhi, Delhi
            Jun 15, 2019
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            Address: Banjara hills road no.12, Mithila Nagar plot no.26, Hyderabad, Andhra Pradesh, 500034

            Dear sir,

            My kotak bank debit card shipment tracking no. Awb#[protected] [protected] is return due to i'm not available in m
            entioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
            Address:
            Name-Sunil Limbu
            Banjara hills road no.12 Mithila Nagar plot no.26
            Pin-500034
            Mobile no.[protected]
            Mob: [protecte
            Blue Dart Express customer support has been notified about the posted complaint.
            Hi,
            Bludaert way bill: [protected] not delivered, even address all correct and 24*7 person in home
            I ordered Xiaomi shoes from mi store. I have been in the delivery location but the delivery guy or anyone from blue dart didn't called or tried contacting me. But when i checked the package tracking status its saying consignee not available. Please deliver my package as soon as possible

            my kotak bank account delivery address is change. - Comment #3459423 - Image #0
            Dear Sir,
            Recently I got transferred from Navi Mumbai to Gujarat.Kindly delivery the item to below address:
            HINDUSTAN PETROLEUM CORPORATION LTD
            SANTALPUR INTERMIDATE PUMPING STATION
            VIA RADHANPUR HIGHWAY
            SANTALPUR GUJARAT 385350

            Ref no.Awb#[protected]

            Regards
            Dinesh
            Mob no.[protected]
            I have placed order in purple. Com, but I am not received them, please tell me what happened
            I booked cordless hair trimmer it was didn't good as expected and not worth of buying.dont buy this product and waste of money
            I dont likethis product
            Rinju joy mj's reply, Jun 4, 2019
            Pleace refund
            1 airpod not working
            कुछ दिक्कत हो रही है इसमें काम नहीं कर रहा है
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              V
              vinay191
              Jun 15, 2019
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              Address: 560039

              Date: 14th June 2019

              Incident: My package reached Marathahalli yesterday and left for delivery from there to my address yesterday at 4. But then it said Prohibited Area-Entry Restricted For on the status and I think its stuck in transit now.

              Resolution: Can you please send it to the address urgently. If the security at the gate is asking for a house number tell them number 93 and proceed

              Tracking ID: [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Shipment from Taj Inner Circle was sent.

              Waybill No [protected]
              Pickup Date 10 Jun 2019
              From Mumbai
              To New Delhi
              Status Shipment Delivered
              Date of Delivery 11 Jun 2019
              Time of Delivery 12:19
              Recipient Basant
              Reference No [protected]EP
              Waybill no. [protected], [protected]
              Name Parminder Singh
              Address - h.no.139 harbanspura colony near booter petrol pump yamuna nagar haryana 135001
              Mobile no. [protected]

              Please send my courier again its urgent to me.
              This is my insurance policies.
              Regards
              Parminder Singh
              Hii sir main rajstan didwana se hu sir mera debit card axis bank ka mila nhai 1 month se jyda ho ghya ha ahke waps chla ghya ha mera no.band ta to main fir se wo atm mngna na chata hu to app wapis corear kejy
              Axis Bank Customer Care's response, Jun 17, 2019
              Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              I am not intrasted in this product his product his defacted
              Champ Gaurav Rider Yadav's reply, Jun 9, 2019
              His prodect hi defacted
              HI Team,

              My bludart courier AWB[protected] had been not delivered to me yet however, it's showing as delivered. It's a very important scorecard of one of my exams in which I appeared recently.

              Thanks!!
              Divya.
              Please return this product
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                A
                Ajay Kamrani
                from Noida, Uttar Pradesh
                Jun 15, 2019
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                My Credit card was sent through Blue dart with AWB [protected], since last 10 days the delivery was not attempted to my address, whenver i check the online status it shows as "Prohibited Area-Entry Restricted For Delivery"
                I tried contacting customer care numbers but some numbers were not reachable while some numbers had no response.
                I mailed them with my complain but they simply responded saying "we would like to inform you that will check with concerned service center and arrange delivery on priority"
                still no delivery was attempted, when i sent the follow-up mail i received the reply as "We regret to inform you that the package is erroneously returned to the origin"
                There was no attempt to deliver the package or any call from delivery executive. Grossly aggrieved by the service deficiency by the company.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  D
                  Diksha varma
                  from Mumbai, Maharashtra
                  Jun 15, 2019
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                  Address: C124/588 jatepur north near Kali mandir Gorakhpur, Gorakhpur, Uttar Pradesh, 273015

                  I ordered a refrigerator on Amazon they give me estimate of delivery on 14 June.
                  But blue dart show me and send msg me last 3days that your order is out of delivery but not deliver my order.also they send me wrong name recipient last night that I am receiving the product.can you please find my order.and resolve my issue.
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                    A
                    Ahmar Zahoor
                    from Mumbai, Maharashtra
                    Jun 14, 2019
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                    Address: 226/73 Bagh Molvi Anwar, SUBHASH MARG, Lucknow, Uttar Pradesh, 226003

                    Kotak mahindra bank sent me my replacement ATM card by your service AWB No. [protected].
                    Out for delivery on 13/6/19 No body came or called me and when I check the status the remark is " incorrect address" . I personally visited your office at Subhash Marg, lucknow. A guy met their I told him and show him that the address is correct and hardly 500-600 mtrs away from your branch then he promised me that they will deliver it by tomorrow. Now today 14/6/19 out for delivery and again "incorrect address". Now you guys prove me how my address is incorrect ?
                    And why you are not delivering by parcel ?
                    I need reply ASAP.
                    Is this the way of working ?
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                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sameena Amin
                      from Mumbai, Maharashtra
                      Jun 14, 2019
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                      Address: Rukhsana Manor chapel road opp mount Carmel church. Bandra west, Mumbai, Mumbai City, Maharashtra, 400050

                      Abhishek Mali an arrogant and stubborn employee of blue dart ...poor service and unreasonable people...just a cheque book to be delivered took into an ugly argument by ur staff...he first couldn't find the address...I get a call from him and ask him to deliver it to the address on the envelope..to which he refuses citing company policies.. I agree...I reach my building in 5mins show him my adhaar card as I'd proof he still refuses to give me the letter...on speaking to his senior mr santosh ...who at first didn't help...I had to raise my voice...take the guy to the building secretary ...show adhaar card again and then he gave in ...an irresponsible behavior...not expected this out of blue dart...disappointing
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jun 15, 2019
                      Updated by Sameena Amin
                      Still cant get over the abhishek mali episode...he and his senior mr Santosh who I spoke to over the phone are talking about company policy...i need to know from blue dart...what policies are these...that harrass regular people like me for a mere cheque book delivery...
                      1..u call the customer to check on address...and still not wish to deliver the article.
                      2.u do not give the envelope to the security or any other person present at the given address...so does blue dart expect us to leave our jobs and work and be present personally for collecting every letter.
                      3.then on being present personally at the address, showing Id proof of Adhaar still being refused by ur employee to hand over the letter is ridiculous behavior..
                      4.abhishek mali had the audacity to argue with the building secretary saying that he needs to check every floor of the 4 storey building so as to no other person lives there by the same name..when I'm standing in front of him holding the adhaar ..
                      Shut down your company please if your employees give such horrid reasons and waste people s precious time and energy.
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                        A
                        avishikta banerjee
                        from Bengaluru, Karnataka
                        Jun 14, 2019
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                        Address: 560076

                        I had sent through fast delivery and it had food items. They just kept sending it over to and fro between bangalore and gurgaon but din not get delivered for 5 days. Two days back they called me since it came back. And today they say that it is gonna delivered to the recipient. What a mess is this. I need someone to call me back. The awb number is [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Himanshi Saxena
                          from Mumbai, Maharashtra
                          Jun 14, 2019
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                          Address: N27 rasoolpur nawada B block sector 62 , noida, nest home p.g, Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: bluedart courier

                          I ordered my products through goqii app and it was prepaid and i was not present to took the order delivery, i said i will tell someone to pick the order but delivery executive said he returned the order but i haven't got my payment and its status is showing that it is delivered my order number is [protected]. either they should deliver my product or give my money back
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            R
                            Rakesh Manuka
                            from Delhi, Delhi
                            Jun 14, 2019
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                            I had booked a courier with blue drat on 11/06/19 on urgent basis they charged Rs550 and given commitment that it will be delivered on 13/06/19 during working hours. The address was clearly mentioned on it with pincode but still their team has miss routed my courier to other village and it wasn't delivered on time. I was very angry since it was an important parcel to reach on time and I tried contacting blue drat customer care no response then immediately i reached to their vashi(Navi Mumbai) office still they don't have proper response. The only answer is sorry sir mistake happened from our end we put up request for it, but their sorry can't slove my problem. Such an high level of cheating customers openly, the customer care person asked me to drop mail to their regional manager to mail I'd [protected]@bluedrat.com and I dropped mail after an hour I got failure notice of mail by saying incorrect mail I'd, I asked repeatedly that the mail I'd is proper r not she with so confidently told drop a mail to that mail I'd. The other thing she told I will get call from their team in an hour but I didn't got any call. Such an useless service just only interested in charging more on the basis o[censored]rgent requirement but not able to deliver on time nor proper responsive from customer care services. So it's a huge example for all urgent delivery basis courier. IAM writing this because at least it may useful to some one for not trusting blue drat for their urgent basis couriers.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              G
                              Gouravvatsa
                              from Delhi, Delhi
                              Jun 14, 2019
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                              Address: Indmax IT Services Pvt Ltd, Hyndava techno park, Hitech City, Hyderabad, Andhra Pradesh, 500032

                              As it is the second time I am seeing this just an update is provided like need extension and department. It seems a person is not visiting the place. There is not a department and extension needed to deliver my product. I don't even get a call before delivering.

                              Waybill No: [protected]
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                                Monojit Ghose
                                from Mumbai, Maharashtra
                                Jun 13, 2019
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                                Address: Kolkata, West Bengal, 700068

                                The Product is not getting delivered to me. I was in mu house today from 9.50 in the morning as soon as I checked the status on tracking. Since 5.30 I have called 6 times in[protected] and everytime I am told that to stay at home as the product ia getting delivered. I even got a call from the mobile number [protected] around 5.30 pm and was told that a person has left with the product for delivery. I called him up several timea in rhe last one hour and nobody is picking up the phone. to my diamay, I now log into blue dart tracking and saw the status « consignee not available » . This is utter rubbish the delivery boys are upto and who are lying and deceiving the Company with false information. Please look into the matter and ensure my product is delivered first thing in the morning tomorrow without fail . Monojit Ghose Tower 1 Flat No 30 L, South City Residence, 375 Prince Anwar Shah Road, Kolkata 68
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Quality problem and delivery time issues replacement my order
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                                  Vamsi Patnaik Donkada
                                  from Chennai, Tamil Nadu
                                  Jun 13, 2019
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                                  Address: Shollinallur, Kanchipuram, Tamil Nadu, 600119

                                  I used to get the courier on Friday i.e 7th June . I received call on Friday that door is locked (time 5PM). I clearly mentioned that to get the courier before 3PM. After that day i didn't received call from him . Again I received call from costumer care and asked me whether i received the courier and reply no response.
                                  This is the 3rd time i am facing issue with blue dart

                                  Shpt#[protected] fm KOTAK MAHINDRA

                                  Is the way you treats ur costumer
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Vikas Sharma369369
                                    from Jodhpur, Rajasthan
                                    Jun 13, 2019
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                                    Address: bluedart malviya nagar jaipur, Jaipur, Rajasthan, 302033

                                    Dear sir,
                                    there is my shipment via bluedart with reference numberAWB[protected] from ICICI Bank.Without visited to my home the excutives at malviya nagar jaipur office said that address is incomplete. i contected to your contect number but no solution is provided to me .
                                    everytime this problem comes when shipment arrives at malviya nagar jaipur.How can be my address is incomplete when two shipment from same company was delieverd .when i visited to malviya nagar office then the guys at office ABUSEd with me and misbehaved .i am totally mentally harrased by how you guys approched to me.if you guys cant able to deliever they why you take order for this pincode .Are you guys are making money with delievering package to us .I am metally hassed and abused by your employes at transit point at malviya nagat jaipur and now with all these recording which i kept in my mobile i will sue these guys at consumer court at jaipur fistrict soon if my proble is not resolved ASAP.
                                    Revert ASAP
                                    mobile number :[protected]
                                    reference number #AWB[protected]
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      sujeet783
                                      from Gurgaon, Haryana
                                      Jun 12, 2019
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                                      Address: H-27 gyan lok colony kankhal Haridwar, Haridwar, Uttarakhand

                                      I am not received my product, and as per your local service provider showing that delivery reach to me at 6 may'19 but still i am not received the same .
                                      and local service provider is not support to me. i reach your local office 4 to 5 times but still not provide my product.

                                      Regard

                                      Sujeet kumar
                                      [protected]

                                      H-27 Gyan lok colony kankhal Haridwar
                                      +2 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Please I request you my credit card most important doday delivery please immediately I request you.

                                      product not delivered to me - Comment #3456996 - Image #0
                                      product not delivered to me - Comment #3456996 - Image #1
                                      product not delivered to me - Comment #3456996 - Image #2
                                      Sunil Limbu's reply, Jun 12, 2019
                                      My credit card most important doday delivery please immediately I request you.
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                                        K
                                        Krunal Chaklasia
                                        from Ahmedabad, Gujarat
                                        Jun 12, 2019
                                        May 1, 2024
                                        This thread was updated on May 1, 2024
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                                        customer requested future delivery: hal

                                        Address: 395004

                                        It is regarding my Indian passport supposed to deliver from US Embassy, Mumbai to Surat. 2 days left in my return flight was from India to US and this guys still didn't deliver my passport. It is pathetic. The last status shows '"Customer Requested Future Delivery: Hal". Now that what the hell it means??? I never called or requested to change the deliver date. Does Blue Dart people imagine on it's own that i have called? Stupid. Can't they...
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