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Blue Dart Express Complaints & Reviews

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Updated: Dec 17, 2025
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Blue Dart Express reviews & complaints page 385

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R
raju@2017
from Bengaluru, Karnataka
Aug 14, 2017
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Address: 500090
Website: Worst Service in the Country

Dear Sir/Madam

This kind of worst service I never seen/heard in Nationwide. The person who is going to out for delivery the management did not know their contact numbers also.

When I asked the contact number they only telling that he will deliver to your door step. Ok I accept that it is credit card matter.

I don’t know the what is the time of delivery to the customer it should reach before evening 06:30 O’clock or anytime means like 24 hours format It will be delivered.

Whole day I waited in my room at last when I gone to bathroom for fresh up at that time the delivery boy called 20:42 hrs I immediately came to lift but unfortunately it was disconnected & only two rings they will give I don’t know in a typical situation how can a person lift in two rings.

After that more than a half dozen times I tried to call but it was not connected.

SO YOUR SERVICE IS THE WORST IN THROUGH OUT THE COUNTRY.

Regards
U.NAGARAJU
Mob.No: [protected]
Blue Dart Express customer support has been notified about the posted complaint.
Executive not answerd call properly and bot deliverd at door steps
VERY POOR CUSTOMER SERVICE U HAVE ...

Calling agent blue dart numb-[protected]

Customer-shivanmad patil
Mobnum-[protected]
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    R
    ronnistar
    from Kolkata, West Bengal
    Aug 14, 2017
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    Address: Kolkata, West Bengal

    My shipment (way bill number [protected]) which is shipped by the seller from Delhi on the 5th of august was supposed to arrive by 11th August. Today is 14th and still it is not delivered. The customer care numbers of bluedart never work and it's impossible to talk to any bluedart employee about the matter. I quick google search reveals hundreds of complaints against bluedart and still no action is taken.
    Blue Dart Express customer support has been notified about the posted complaint.
    The above Consignment booked from Nagpur (Containing Mobile Charges)to Coimbatore guaranteed delivery on 04-08-17, having received only on 05-08-17 afternoon paying more price that other courier companies, your service is deteriorated.we strongly express our dissatisfaction about your service..
    Maheshwary Textiles
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      N
      NIRAJ RAWAT
      from Ghatampur, Uttar Pradesh
      Aug 13, 2017
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      Address: Lucknow, Uttar Pradesh, 226017
      Website: www.bluedart.com

      My waybill no.[protected]
      This shipment is from icici bank.
      The order has 10/08/2012 as the expected delivery date but till now they have not delivered it.

      I have also called blue dart but they have not picked up the call.

      They have not even called/contacted me for my delivery status.
      I dont understand whom do i contact.

      Please call me and inform whether i will be getting my card or not.
      Blue Dart Express customer support has been notified about the posted complaint.
      Aug 08, 2017
      D.L chari's response
      very biggest and worriest and waste service in india only blue dart, we will request any service should not ues blue dart express, very delay in despatch of documents and credit cards
      My tracking no is [protected], your deliver person contact me, 8 aug but not deliver my courier .
      plz deliver my courier
      rajeev kumar
      contact no [protected], [protected], [protected]
      Hi,
      My waybill number is [protected], can you change the address
      To
      Malekar Sandeep kumar
      Aerotech FMS
      TF-10C
      3rd floor
      VASANT SQUARE MALL
      VASANT KUNJ
      NEW DELHI
      Vasant Kunj
      South west delhi - 110070
      Mobile: [protected]

      Please contact for any other details

      Thanks,
      Sirisha Malekar.
      [protected] Reference No : C[protected]
      Pickup Date 05 August 2017, very biggiest and wasre worrest service in india
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        N
        Nimesh77
        from Mumbai, Maharashtra
        Aug 12, 2017
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        Address: 400081
        Website: Blue Dart

        My courier is not deliverd to me stating incorrect address they returned to the blue dart office & no call received for any confirmation was taken from me before rejecting the delivery. Kindly see in to the matter very seriously because same happend to me before also even after waiting whole day at home just to receive the parcel. When other couriers services and all bills are deliverd on my same address then why not only blue darts gets rejected stating incomplet address..???
        Blue Dart Express customer support has been notified about the posted complaint.
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          T
          Tenison
          from Kapurthala, Punjab
          Aug 12, 2017
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          Address: Jalandhar, Punjab, 144006

          I have received the call yesterday i. E 11.08.2017 for receiving item of indusind bank from rep of blue dart concern jalandhar. But at that time i am at ajnala. Hence i requested him to deposit my item at my house located at bsf campus jalandhar. But he denied and said that i will give tomorrow. Item not yet received today i. E. 12.08.2017 at 1830 hrs. Request provide the same at the earliest ad which is necessary and emergency purpose please
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            Naughty_boy “Ash” 101
            from Patna, Bihar
            Aug 12, 2017
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            Address: Ranchi, Jharkhand, 834001

            Blue dart was a terrible choice for delivery. I received no calls neither messages whatsoever. Went to blue dart office and got humiliated by their employees and called me lair when i told that i got no calls or messages. I'm sorry to say but i feel disappointed and discouraged to make any future orders online. Services like blue dart really reminds us that online shopping is a terrible idea as it wastes time and patience. In the end they returned my order without my permission.

            My order tracking number is :
            [protected]
            Product name is :
            MOBSTAR
            Matte Screenguard for Sony Xperia XA (Pack of 3)
            +2 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              Muthupandi1984
              from Chennai, Tamil Nadu
              Aug 12, 2017
              Resolved
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              Resolved

              Address: Coimbatore, Tamil Nadu, 641021

              My way bill no: awb[protected]

              My icici bank debit card was dispatched from bombay on 10-aug-2017 and reached coimbatore on 12-aug-2017. It was then out for delivery to my home on the very same day, i. E, 12-aug-2017.

              I put leave for getting this courier. I have checked status frequently. Suddenly the status changed to "consignee's address unlocatable/landmark needed".

              No body attempted delivery of my product. Because i am waiting for this courier. Also no one contacted me on mobile. But just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is very clear in my icici bank address. Last 10 days back i received icici bank cheque book through india post to this same address. Many times i received several products by different couriers. My area is very main and popular, street name and door no. Are very clearly located with board. So i can say surely, your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and easy to access.

              My first question if he is not able to find the address so why that guy is not contacting me in my phone number? So this i understand you are not attended delivery, you just send sms regarding address issue. If you will deliver after one month also not a problem. But why don't you give such a false information. And then why are you sending sms like this, "to update address and contact icici bank". My address is very very clear in bank profile.

              After this i never ever suggest blue dart to others...

              Finally after i talk to customer care, i conclude, you did not attend delivery, already you planned to attended delivery on some other day or not interest to come to attend deliery, you just cheat customers. Dont underestimate customers.

              Thanks & regards,
              M. Muthupandi
              Aug 12, 2017
              Complaint marked as Resolved 
              Courier received just now...
              Blue Dart Express customer support has been notified about the posted complaint.
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                J
                Jashan Preet Singh
                from Panipat, Haryana
                Aug 12, 2017
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                Address: Chandigarh, Punjab, 160047
                Website: bluedart mohali

                I have not got my passport which was sent by canada embassy to me through courier. I have paid the whole payments still i am not able to collect it.

                When i am asking them to trace my courier they are not responding the call and also not picking the landline numbers.

                I am from chandigarh sector 51. The coverage of my sector is under the mohali sector 74 branch. Please guide them and tell them how to treat with a customer.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sai Arkot
                  from Hyderabad, Telangana
                  Aug 12, 2017
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                  Address: 524126
                  Website: www.consumercomplaints. in

                  Sir,

                  My pan card has been dispatched on 12-jun 2017 by blue dart express Ltd courier vide airway bill no [protected]&Acknowledgement no is [protected] so please delivered it at the home and my name is Arkot sai prakash and my pan card number is CGPPA0813C so that please delivered it at the home fastly request you sir and it is really
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                    K
                    Kakai Kip
                    from Noida, Uttar Pradesh
                    Aug 12, 2017
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                    Address: New Delhi, Delhi

                    Awb[protected]
                    Bluedart please get rid of your delivery boy's rude behaviour to the given shipment. How could a person be so rude by declining my request to deliver in my office address which i gave as secondary address? And he start cutting my call. After 5min i got message with shipment unable to deliver due to address issue. If this is how bluedart deliver service, then sorry blue dart you don't even deserved a single star rating.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      krzaryan
                      from Ahmedabad, Gujarat
                      Aug 12, 2017
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                      Address: Mehsana, Gujarat, 384315

                      I have requested to return my product purchased from amazon on 24th july till then the fake messages by blue dart team i received to pick-up the product but no one showed up for 7 times they fooled me and this way they are forcing me to deliver the product to your mehsana office which is 23 km away from my location now who is going to pay me this shipping expense and hassle with wasting lots of time, it is your company's responsibility to come and pick-up and give proper schedule time if not possible then say no why to send false pick-up schedule and waste customer's precious time, this way company is spoiling it's image.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        ajitmkale
                        from Surat, Gujarat
                        Aug 12, 2017
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                        Address: 412209
                        Website: www

                        Dear sir/mam,

                        I have applied for pan card & same was approved & dispatched through bluedart on 06 aug but the tracking no : [protected] waswrong

                        Nsdl sell says bluedart updated wrong no & it require 7-8 working days to correct the same as i dont know it is the mistake of bluedart till it require 7 -8 working days to correct is so what s my fault that i get the delay in my application & no one is take the responsibility for the same

                        So i request you to take the necessary action immediately & deliver the pan card on the same.

                        Acknowledgment number : [protected]
                        Name : sagar jaysing hadade
                        Category : individual
                        Status :
                        Your pan card has been dispatched on 06-aug-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 16-aug-2017.

                        Permanent account number (Pan) : atsph4879f
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Your PAN card has been dispatched on August 06, 2017 by Blue Dart Courier vide AWB no. [protected].
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                          A
                          Abhinav Patel
                          from Korba, Chhattisgarh
                          Aug 12, 2017
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                          Address: Udham Singh Nagar, Uttarakhand, 262405

                          Sir, there is one of prepaid order from netmeds.com the courier agent in my town is not delivering my courier from last three days. And not only my he does this with all other prepaid orders. I request you to kindly take some action against him. And yes as i am complaining about him that he did not went for delivery or he did even called me once he is going provide a simple excuse for it that sir Apka No. Nhi lga me kya karu.
                          +1 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            avinash gami
                            from Aizawl, Mizoram
                            Aug 12, 2017
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                            Address: Darbhanga, Bihar, 846001

                            No body attempted delivery of my product. Also no one contacted me on mobile. And they just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is complete and on given address i received many times several products by different couriers. So your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and located in main city near government medical college hospital. Hence they are asking for additional address is totally nonsense. As i can not provide any addition to my address. Which is itself complete. This issues happaned previously also by your courier only. Hence lookup the matter and take necessary action against the guilty.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              Darshan Khokhar
                              from Surat, Gujarat
                              Aug 11, 2017
                              Resolved
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                              Resolved

                              Address: Surat, Gujarat, 394101
                              Website: www.bluedart.com

                              It's almost one week since i am facing issue with blue dart. I have a parcel from british council about material of ielts. British council send me message on 3rd august that parcel is dispatched on 31st of july and i will get it within 2 days. But when i track my parcel on 5th august, i saw that my parcel has been delivered to ravibhai successfully, which is wrong address and wrong person. Even i don't know any ravibhai and he is not my neighbour too, i visited my nearer blue dart office, they give me number of courier boy, i contact that boy. But they are not give me proper replay, every time they tell me i will give you your parcel tomorrow. But still i didn't get my parcel. Parcel is important for me, because on 26th july i have ielts exam. I want that book in any situation.

                              Blue dart air way bill number is :-[protected]
                              Oct 12, 2017
                              Complaint marked as Resolved 
                              I got my parcel
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Aug 11, 2017
                              Updated by Darshan Khokhar
                              Sorry Its my mistake, My IELTS date is on 26th August 2017
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                                S
                                Savan Bhadani
                                from Kathor, Gujarat
                                Aug 11, 2017
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                                Address: 391510
                                Website: Vadodara Distict

                                Dear sir/madam,

                                With reference to the above subject i would like to share my bad experience with you because after that i want to know that how you care about your costumer. From last six month i am staying at jarod village, at vadodara deistic at gujarat. And this is wall developed area in gujarat for pharmaceutical and other industries. From last 6 month i purchase so many things form flipkart and also delivered successfully at here by blue dart. But in this 6 month have feel two bad experience from your courier boy. He told me that “you have to collect your parcel from me at main highway, i have no time to come at your place, if you want then come to me otherwise i am not free for you”. I have face this two time form your courier boy. I feel it is very bad. Blue dart is very big company, and to reach at time with right place is his signature. Then how can it happen. I just want to give my experience to blue dart i can’t do anything but expect loyalty from you, expect costumer satisfaction from you. Nothing at all…….

                                If blue dart do something for their costumer than i will give my detail as bellow.

                                Name : savan g bhadani

                                (M) no. : [protected]

                                Add : sharad construction pvt. Ltd. C/o mapro pharmaceutical pvt. Ltd,

                                B/h bharat parental pvt. Ltd, savali samlaya road, village haripura, jarod,

                                Dis. Vadodara.

                                My order id : od[protected]Flipcart)

                                Order date : tue, aug 1st '17 12:31 pm

                                Blue dart : [protected]

                                Status : wed, 2nd aug 5:48 am delhi offsite hub

                                Fri, 11th aug 11:17 am halol shipment out for delivery

                                (Still not received)

                                Rude behavior
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  N
                                  No name please
                                  from Vikravandi, Tamil Nadu
                                  Aug 11, 2017
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                                  Address: Papum Pare, Arunachal Pradesh, 791111
                                  Website: www.bluedart.com

                                  Most of the time we need to pick up the items from courier centre by self i. E "blue dart" [itanagar ]... But this time they sended the guy to deliver the product but the guy response was not good and the way to deal with his customer's was totally unsatisfactory. Im really upset with the delivery guy because he ruin my day.. No idea how to deal with his customer
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Courier not deliverd on address i will collect frm blue dart office please provide the reason sales remarks is address incorrect while mobile no mention on courier
                                  my mobile no.is [protected]
                                  please provide the proper reason
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                                    sahems87
                                    from Noida, Uttar Pradesh
                                    Aug 11, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

                                    My way bill no: [protected]

                                    My credit card was dispatched from rama road on 05-aug-2017 and reached noida sector 63 on 10-aug-2017. It was then out for delivery to my home on the very same day, i. E, 10-aug-2017.
                                    The status changed to "delivery attempted-premises closed" and then to "undelivered shipment held at location".

                                    I need the shipment asap to my office address.
                                    My office address -
                                    D-105, sector 631st floor, prism house, noida, uttar pradesh 201301

                                    Please help to resolve the issue.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Dear sir/madam,

                                    Please check the details of my consignment and my shipment address to be changed
                                    Docket no. [protected]


                                    Changed address - Choube Bhavan 1/9 kisannagar no 3 bhatwadi thane

                                    wagle estate pin-400604
                                    The product pick up is generated from Amazon but BlueDart didn't pick up for 5 days... Irresponsible person are working there... Everyday in evening i got a message that we failed to pick up your products. Product will re-attampt tomorrow. Kindly please resolve my problem that is very horrible... BlueDart is all responsible for that...
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                                      S
                                      Aug 19, 2017
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                                      Address: 562109

                                      Hi Team,

                                      waybill no: [protected]
                                      I have not received the courier but the status says delivered.

                                      Can you please deliver this?
                                      Sudhindra Sharma (or Shakunthala) No 19 MIG 2 KHB Colony Bidadi

                                      This is very important document and cannot be delivered to someone else.

                                      Please do the needful.

                                      I have not received the courier but the status says delivered.

                                      Can you please deliver this?
                                      Sudhindra Sharma (or Shakunthala) No 19 MIG 2 KHB Colony Bidadi

                                      This is very important document and cannot be delivered to someone else.

                                      Please do the needful.

                                      Thanks
                                      Shruti
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Your service is bed i had given a right pincode in mi company but u dont send me asked incorrect pincode when my 1 pracel by xpress line is coming when both are same dates
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                                        S
                                        skjindal1
                                        Aug 10, 2017
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                                        Address: Palwal, Haryana, 121102

                                        Hello Team, This is informed you that I didn't get my courier against AWB#‎[protected] yet but information is showing that it has already delivered. I request you to please take this on urgent bases as this envelop has DD of Rs. 1, 00, 000/-.
                                        I am following with the staff since 3 days but still no luck. This is quite urgent and scaring of misuse of the same as this is big amount.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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