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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

Complaints 10559

Resolved

942

Unresolved

9617

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Ratnagiri, Maharashtra, 410501

During the material delivery, the document and the mateirial should be shown at courier desk at gate, before entering the plant. The same is being informed to bluedart delivery person.

On an average we get a delivery of 3-4 consignments and each and everytime the process is missed by delivery person.

Due to this, we are unable to track consignment and its paper properly at required time as most of the parts are high value project material.

Ref consignment no.- [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Aug 21, 2017

Jayanth Shivaanu's response I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience

Aug 22, 2017

Anjiee's response 346738

Aug 22, 2017

Anjiee's response HDFC Bank Credit Card Member, Your through Blue dart [protected] is pending for delivery.

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A

Anjiee

from Surat, Gujarat

Aug 28, 2017

Courrier company provide wrong address for my credit card. Clearly mention sent card on my office address but they delivered on my PG address n now m not available here then they give me slip that put status user not available..

J

Jayanth Shivaanu

from Bengaluru, Karnataka

Aug 28, 2017

I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience

Thanks
jayanth kumar s

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Address: Nashik, Maharashtra

Ref. Docket no [protected]
Pick up dt. 21-08-17 mumbai to nashik
Dear sir,
When we not received the parcel we contact to supplier and we got the cause for not delivery " prohibited area - entry restricted for delivery
Pl. Not this false statment our area is business area market remain opnes morning 10 am to night 12 no restriction in this area. And our firm is one of well known in this market and on main road.
Pl. Look into matter and take action on your agent
Contact no. [protected] and [protected]
Email umrao. [protected]@gmail.com

+2 photos

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N

nitish1889

from Khanna, Punjab

Aug 28, 2017

Why you guys stopped my delivery from last 1 week?

I am waiting for my card from last 10 days but blue dart is not deleiverrd on rime

bluedart address: HSR layout banglore.

today please deleiver my card otherwise i ll take action on blue dart service.

My Adress sarjapur road banglore

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Address: Vadodara, Gujarat, 391410

Website: Paytm

I was ordered on paytm about washings machine..And till now not delivered..The estimated delivery date is 21th august and today is 25th so I am not happy with this service. And my awb no bluedart_surface [protected]..Plz do arggent...

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Aug 20, 2017

Parwaiz Malik's response dint received yat

Aug 20, 2017

Parwaiz Malik's response its is showing in the status that it has despatch to my address on 11august but i dint received yet so please look over my issue and i kindly request you to despatch my pan card as early as possible

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Parwaiz Malik

from Hyderabad, Telangana

Aug 28, 2017

If we check the status it is showing that pan card has dipatched on 11august to my address through blue dart by i dint received it so i request you to please look after that and please send my card as earlier as possible.

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Hey i've an credit card which is to be delivered today but when i saw the status on tracking website its showing that undelivered shipment held at location no one called me no one came to location so in this case what should i do can you please redeliver it to the location my email is [protected]@gmail.com and phone number us [protected]. Please.

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I had sent some documents on 20.8.2017 from palampur hp to be sent toford mandi hp but it could not be delivered even today upyog 12.43 pm. You have charged rs 360.00 very high amount but your service is very poor. Please refund my charges. I had to sent very important documents and waisted my time and money by believing your service if it was sent by some other courrier defimatelt next day it could be deluveted and woulf have chatged around rs 50.00

Raju lakkar
Manager
Canara bank saloh (Palampur)

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Address: Mumbai City, Maharashtra

I handed in a letter packet to the blue dart express c-167 opposite hindustan timed, sector 74, sahibzada ajit singh nagar, punjab 140308 on 17 august 2017 at 5.15 pm. The agent said it would be delivered on 19 august which i accepted, even though the website calculator showed next day delivery, ie on 18 aug. But the courier reached the destination on sunday 20 august, ie two days after the website calculator date.

I tried the toll free number[protected], the mohali office number and even the mumbai corporate office number. No one picks up the phone!!

I paid rs 360 for this service just so that the documents required by my friend reach on time, but she couldn't get them and so an opportunity was lost!

I demand a full refund!!

Col rajdeep anand ([protected])

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Address: Thrissur, Kerala, 680308

Website: www.bluedart.com

Very bad experience .Worst courier service we ever connected with .Item delayed for more than a week .No staff pick the calls made to them .very worst company... Not recommended... Ever n ever again.I can.t contact customer care because customer care number is wrong. Very poor service from blue dart.

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Address: Kolkata, West Bengal, 700009

I'm a m. R. Of sunpharma industries ltd. & receives my consignment through ur service manytime. But this time a very awful situation happened for one o[censored]r delivery person named lokesh (Ph - [protected]). Today when he arrived at my place, he refused to lift my consignments to 1st floor & argued badly with my wife too. Earlier he misplaced one of my consignment (April, 2017) with other; i didn't made any complaint then. But now i found this very regretful, and advise u people to take some actions towards ur service and delivery mens'. Hope to see some improvement.

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I didn't receive my parcel yet. The date of arrival was 21st aug. I tried calling the toll free customer care line[protected]Which is not toll free, i was charged rs.2 every time i called irrespective of the call is connected or not) given on your site but was of no use. Please check and let me know soon. The tracking details are as follows :

1) waybill no : [protected]
2) reference no : [protected]

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Address: Jorhat, Assam, 785001

I applied for pan card in the month of may-june which should have been delivered by bule dart express (Jorhat) by 26 th july 2017 which i haven't received, when i went to inquire about it, i received a very irresponsible reply from the courier (Blue dart express), they said that we receive thousand of pan card for delivery every day so it is not possible to deliver it to everyone. This type of behavior is not acceptable so i would like some strict action against so this wont happen to any customer

Blue Dart Express customer support has been notified about the posted complaint.

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Gaurav Gujare

from Nashik, Maharashtra

Aug 25, 2017

My parcel supposed to come today, I was not able to attend the call due to highly traffic. When i call back to the delivery number, it was an automated machine they used to call. So no communication no delivery, even they don't give their number on sms.

D

debarsi_incon

from Kolkata, West Bengal

Aug 25, 2017

I am not receiving my bank debit card from blue dart courier. Also I can't contact blue dart courier service. Please help me. Ref no.[protected]

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I ordered boat headphones from paytm.. Which was scheduled to be deliverd at 23 august 2017. I didnt recieved my order from the deliveryboy and the status of my shipment is delivered.. My waybill no. Is [protected].. Please help soon.. I have made my payment through debit card.. I didnt recieve any calls from deliveryboy.. Such a bad service from bluedart.. Help me soon

Blue Dart Express customer support has been notified about the posted complaint.

Aug 20, 2017

Rajeev Kumar Panchal's response Pls solve my complaint.

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R

Rajeev Kumar Panchal

from Delhi, Delhi

Aug 25, 2017

My 1 pan card return with update or no call my contact us and 2 pan card all ready recicved same address awb no [protected]/ [protected] your staff received per pan card 200 paid money this reason my pan card received. 1 pan card this reason return why. Pls complain solve..

J

Jashan Preet Singh

from Panipat, Haryana

Aug 25, 2017

They are not attending any call even if its urgent or not. They are not replying to any questions and also trying to make us fool about the status of the product. You should take great action regarding them.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

The above two way bill comprising two pan cards sent by nsdl on 11.08.17 have not been delivered to recipient address not even contacted to make any effort for delivery rather returned back to sender. Very very unfortunate of this worst type of services from a so called blue chip courier company. Is it for which people depend so much, pay much more than govt postal service and make them millionaire out of public money without any services. The worthless chaps sitting in the customer care has the only job to warm the chairs and dictate rather customer with lame excuses.

Is it not the right issue to seek for a justice at the consumer court for monitory compensation.

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Address: Mumbai City, Maharashtra

I live in a hostel and had given my hostel address for shipment. Shipment attempted was not delivered quoting premise closed whereas caretaker is always present to receive any parcel. No call was made to me for the same. Otherwise i could plan my presence or indirect the guy to deliver it to caretaker. Now i am clueless about how to get access to my item. Called up customer care but it just disconnected when i chose to talk to the representative.

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Address: 560037

Website: Bluedart

I got one debit from digi bank through blue dart
So they send on 21/8/2017 from digi bank but as of now i didn't receive any call or message from bluedart but executive is said that he called on my registration number i. E [protected] and u guys are providing the # services to customers and u guys are mentioned toll free number which mentioned below that is chargeable number for 01 minutes u company is taking 2.50rs/- from customers and while customers speaking to u r customer care executives they are disconnecting the calls and i[censored] r delivery boy will reach to their delivery address should he need to call to customers and they are not called to customers and they are updating status wrongly and u r delivery boys and customer care executives are providing # services i can give rating for u r blue dart -0.00001 because of # and bull # service.

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Address: Mumbai City, Maharashtra, 400706

I have applied for credit card in hdfc bank all informeation provided to bank and courier also but every time bluedert express not delivred now 6 time happen in 2 months. Ex - sector missing, landmark missing, address not clear but this is totaly wrong i have provided every thing such required. Other company delivred propery but blue dert person behave also not good. I am totaly upset from blue dert and hdfc bank both.

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Address: Bangalore, Karnataka, 560021

We are receiving parcel from blue dart express ltd. On freight on delivery (Fod) basis but in spite of repeated complains and reminders the delivery boys are not issuing proper tax invoice at the time of delivery but instead they get the freight charges breakup in a plain white sheet (Attached photo) based on which they are demanding for payments and if we deny to make payments without proper tax invoice they do not deliver the parcel. We...

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Address: Khordha, Odisha, 752054

Dear mam/sir,

I dinabandhu pradhan inform you that i have a parcel of axis bank vide consignment no - [protected] but i have not received above parcel since last 12 days above (From 11.08.17 to 23.08.17) through blue dart express, jatni, khurda, odisha-752050. But why?

It is very very poor service of blue dart courier.

Thanks & regards,
Dinabandhu pradhan
[protected]

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tunia

from Bhubaneshwar, Odisha

Aug 23, 2017

Dear Mam/Sir,

I have received a parcel of Axis Bank Credit Card on 23.08.17, at 4: 15 PM after complaining today morning before you.

Thanks for your co-operation for above matter.

With Regards,
Dinabandhu Pradhan
Mob-[protected]

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Address: Bangalore, Karnataka, 560078

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no :[protected] my way bill no. [protected]

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Aug 23, 2017

Complaint marked as Resolved

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Prabinkr

from Sonipat, Haryana

Nov 13, 2017

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to [protected]

P

Prabinkr

from Sonipat, Haryana

Nov 13, 2017

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to [protected]
Shipment no [protected]
Please I'll request you sir... Plzzz

N

Niraj Poddar

from Hyderabad, Telangana

Oct 14, 2018

No attempt to deliver the courier. The status of courier states that the address is incomplete but on same address have received numbers of shipment. If the address was not locatable they could have called me before returning the courier.

R

[email protected]

Sep 9, 2020

Dear sir the courier boy has not deliver in my home I didn t get any call from delivery boy but in status showing cosignee adrees unloctable landmark needed I am rquesting respond this mail as soon as possible awaiting for your reply if any proble arises please call to protected shipment please i ll request sir plzzz

address unlocatable - Comment #3732305 - Image #0

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Address: 380015

Last 4 days. Blue dart is not delivered my shipment of kotak mahindra bank card. Company sending text msg like this. Exm. (Your kotak bank shipment has been through blue dart and delivered by hardik awb #[protected])
What is this. I thing blue dart servise is not good. I dont have revieved any parcel by blue dart. So please check this msg. And send me my shipment.

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Address: Indore, Madhya Pradesh, 452010

Website: [email protected]

Our parcel [protected] is lying at indore since yesturday. Yesturday status was showing as delivered but we havent recieved.
After detailed enquiry today we got message that it will be deliverd today at 3pm but not came. After we contacted care many times they told 6pm and 7 pm but still not recieved. Now they telling for tommorow. No attempt made for delivery in two days for the parcel we are waiting. Please help.
No intimation no contact. Nothing

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