Blue Dart Express Complaints & Reviews

I told your customer center this morning that how Important shipment is, i was told that it will be delivered today before business hours but it is not delivered and no information that it will delayed. When I called up your customer cares the Gentleman Mr. Aniket said that due to heavy load it will not be delivered today.

Why are we using courier service to get our shipment delay? If you are not able to give proper service to customer close your company OR terminate your staff who are not giving proper service.

Regards
Dr.Ashok

Tracking No - [protected]
This is in regard with the above mentioned tracking no which is a product from Snapdeal. Since 10th of Aug'17 the prod is lying in Noida branch which is the delivery area but till now no one can for a delivery of the product.
Not only this, I got an sms that delivery attempt has been done but in fact no one visited and nor I received any call from anyone. Delivery rescheduled for 13th Aug but to my surprise no one visited the place.
Apart from this I am not even connect to any of the branch nos nor customer care. have totally fade up with the pathetic service delivery of Bluedart.
The people working with Blue dart are also senseless and don't care about customer service.
I am still waiting for the delivery of the product.

Dear Sir/Madam

This kind of worst service I never seen/heard in Nationwide. The person who is going to out for delivery the management did not know their contact numbers also.

When I asked the contact number they only telling that he will deliver to your door step. Ok I accept that it is credit card matter.

I don’t know the what is the time of delivery to the customer it should reach before evening 06:30 O’clock or anytime means like 24 hours format It will be delivered.

Whole day I waited in my room at last when I gone to bathroom for fresh up at that time the delivery boy called 20:42 hrs I immediately came to lift but unfortunately it was disconnected & only two rings they will give I don’t know in a typical situation how can a person lift in two rings.

After that more than a half dozen times I tried to call but it was not connected.

SO YOUR SERVICE IS THE WORST IN THROUGH OUT THE COUNTRY.

Regards
U.NAGARAJU
Mob.No: [protected]

My shipment (way bill number [protected]) which is shipped by the seller from Delhi on the 5th of august was supposed to arrive by 11th August. Today is 14th and still it is not delivered. The customer care numbers of bluedart never work and it's impossible to talk to any bluedart employee about the matter. I quick google search reveals hundreds of complaints against bluedart and still no action is taken.

My waybill no.[protected]
This shipment is from icici bank.
The order has 10/08/2012 as the expected delivery date but till now they have not delivered it.

I have also called blue dart but they have not picked up the call.

They have not even called/contacted me for my delivery status.
I dont understand whom do i contact.

Please call me and inform whether i will be getting my card or not.

My courier is not deliverd to me stating incorrect address they returned to the blue dart office & no call received for any confirmation was taken from me before rejecting the delivery. Kindly see in to the matter very seriously because same happend to me before also even after waiting whole day at home just to receive the parcel. When other couriers services and all bills are deliverd on my same address then why not only blue darts gets rejected stating incomplet address..???

I have received the call yesterday i. E 11.08.2017 for receiving item of indusind bank from rep of blue dart concern jalandhar. But at that time i am at ajnala. Hence i requested him to deposit my item at my house located at bsf campus jalandhar. But he denied and said that i will give tomorrow. Item not yet received today i. E. 12.08.2017 at 1830 hrs. Request provide the same at the earliest ad which is necessary and emergency purpose please

Blue dart was a terrible choice for delivery. I received no calls neither messages whatsoever. Went to blue dart office and got humiliated by their employees and called me lair when i told that i got no calls or messages. I'm sorry to say but i feel disappointed and discouraged to make any future orders online. Services like blue dart really reminds us that online shopping is a terrible idea as it wastes time and patience. In the end they returned my order without my permission.

My order tracking number is :
[protected]
Product name is :
MOBSTAR
Matte Screenguard for Sony Xperia XA (Pack of 3)

My way bill no: awb[protected]

My icici bank debit card was dispatched from bombay on 10-aug-2017 and reached coimbatore on 12-aug-2017. It was then out for delivery to my home on the very same day, i. E, 12-aug-2017.

I put leave for getting this courier. I have checked status frequently. Suddenly the status changed to "consignee's address unlocatable/landmark needed".

No body attempted delivery of my product. Because i am waiting for this courier. Also no one contacted me on mobile. But just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is very clear in my icici bank address. Last 10 days back i received icici bank cheque book through india post to this same address. Many times i received several products by different couriers. My area is very main and popular, street name and door no. Are very clearly located with board. So i can say surely, your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and easy to access.

My first question if he is not able to find the address so why that guy is not contacting me in my phone number? So this i understand you are not attended delivery, you just send sms regarding address issue. If you will deliver after one month also not a problem. But why don't you give such a false information. And then why are you sending sms like this, "to update address and contact icici bank". My address is very very clear in bank profile.

After this i never ever suggest blue dart to others...

Finally after i talk to customer care, i conclude, you did not attend delivery, already you planned to attended delivery on some other day or not interest to come to attend deliery, you just cheat customers. Dont underestimate customers.

Thanks & regards,
M. Muthupandi

I have not got my passport which was sent by canada embassy to me through courier. I have paid the whole payments still i am not able to collect it.

When i am asking them to trace my courier they are not responding the call and also not picking the landline numbers.

I am from chandigarh sector 51. The coverage of my sector is under the mohali sector 74 branch. Please guide them and tell them how to treat with a customer.

Sir,

My pan card has been dispatched on 12-jun 2017 by blue dart express Ltd courier vide airway bill no [protected]&Acknowledgement no is [protected] so please delivered it at the home and my name is Arkot sai prakash and my pan card number is CGPPA0813C so that please delivered it at the home fastly request you sir and it is really

Awb[protected]
Bluedart please get rid of your delivery boy's rude behaviour to the given shipment. How could a person be so rude by declining my request to deliver in my office address which i gave as secondary address? And he start cutting my call. After 5min i got message with shipment unable to deliver due to address issue. If this is how bluedart deliver service, then sorry blue dart you don't even deserved a single star rating.

I have requested to return my product purchased from amazon on 24th july till then the fake messages by blue dart team i received to pick-up the product but no one showed up for 7 times they fooled me and this way they are forcing me to deliver the product to your mehsana office which is 23 km away from my location now who is going to pay me this shipping expense and hassle with wasting lots of time, it is your company's responsibility to come and pick-up and give proper schedule time if not possible then say no why to send false pick-up schedule and waste customer's precious time, this way company is spoiling it's image.

Dear sir/mam,

I have applied for pan card & same was approved & dispatched through bluedart on 06 aug but the tracking no : [protected] waswrong

Nsdl sell says bluedart updated wrong no & it require 7-8 working days to correct the same as i dont know it is the mistake of bluedart till it require 7 -8 working days to correct is so what s my fault that i get the delay in my application & no one is take the responsibility for the same

So i request you to take the necessary action immediately & deliver the pan card on the same.

Acknowledgment number : [protected]
Name : sagar jaysing hadade
Category : individual
Status :
Your pan card has been dispatched on 06-aug-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 16-aug-2017.

Permanent account number (Pan) : atsph4879f

Sir, there is one of prepaid order from netmeds.com the courier agent in my town is not delivering my courier from last three days. And not only my he does this with all other prepaid orders. I request you to kindly take some action against him. And yes as i am complaining about him that he did not went for delivery or he did even called me once he is going provide a simple excuse for it that sir Apka No. Nhi lga me kya karu.

No body attempted delivery of my product. Also no one contacted me on mobile. And they just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is complete and on given address i received many times several products by different couriers. So your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and located in main city near government medical college hospital. Hence they are asking for additional address is totally nonsense. As i can not provide any addition to my address. Which is itself complete. This issues happaned previously also by your courier only. Hence lookup the matter and take necessary action against the guilty.

It's almost one week since i am facing issue with blue dart. I have a parcel from british council about material of ielts. British council send me message on 3rd august that parcel is dispatched on 31st of july and i will get it within 2 days. But when i track my parcel on 5th august, i saw that my parcel has been delivered to ravibhai successfully, which is wrong address and wrong person. Even i don't know any ravibhai and he is not my neighbour too, i visited my nearer blue dart office, they give me number of courier boy, i contact that boy. But they are not give me proper replay, every time they tell me i will give you your parcel tomorrow. But still i didn't get my parcel. Parcel is important for me, because on 26th july i have ielts exam. I want that book in any situation.

Blue dart air way bill number is :-[protected]

Dear sir/madam,

With reference to the above subject i would like to share my bad experience with you because after that i want to know that how you care about your costumer. From last six month i am staying at jarod village, at vadodara deistic at gujarat. And this is wall developed area in gujarat for pharmaceutical and other industries. From last 6 month i purchase so many things form flipkart and also delivered successfully at here by blue dart. But in this 6 month have feel two bad experience from your courier boy. He told me that “you have to collect your parcel from me at main highway, i have no time to come at your place, if you want then come to me otherwise i am not free for you”. I have face this two time form your courier boy. I feel it is very bad. Blue dart is very big company, and to reach at time with right place is his signature. Then how can it happen. I just want to give my experience to blue dart i can’t do anything but expect loyalty from you, expect costumer satisfaction from you. Nothing at all…….

If blue dart do something for their costumer than i will give my detail as bellow.

Name : savan g bhadani

(M) no. : [protected]

Add : sharad construction pvt. Ltd. C/o mapro pharmaceutical pvt. Ltd,

B/h bharat parental pvt. Ltd, savali samlaya road, village haripura, jarod,

Dis. Vadodara.

My order id : od[protected]Flipcart)

Order date : tue, aug 1st '17 12:31 pm

Blue dart : [protected]

Status : wed, 2nd aug 5:48 am delhi offsite hub

Fri, 11th aug 11:17 am halol shipment out for delivery

(Still not received)

Rude behavior

Most of the time we need to pick up the items from courier centre by self i. E "blue dart" [itanagar ]... But this time they sended the guy to deliver the product but the guy response was not good and the way to deal with his customer's was totally unsatisfactory. Im really upset with the delivery guy because he ruin my day.. No idea how to deal with his customer

My way bill no: [protected]

My credit card was dispatched from rama road on 05-aug-2017 and reached noida sector 63 on 10-aug-2017. It was then out for delivery to my home on the very same day, i. E, 10-aug-2017.
The status changed to "delivery attempted-premises closed" and then to "undelivered shipment held at location".

I need the shipment asap to my office address.
My office address -
D-105, sector 631st floor, prism house, noida, uttar pradesh 201301

Please help to resolve the issue.