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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 387

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M
Muthupandi1984
from Chennai, Tamil Nadu
Aug 12, 2017
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Address: Coimbatore, Tamil Nadu, 641021

My way bill no: awb[protected]

My icici bank debit card was dispatched from bombay on 10-aug-2017 and reached coimbatore on 12-aug-2017. It was then out for delivery to my home on the very same day, i. E, 12-aug-2017.

I put leave for getting this courier. I have checked status frequently. Suddenly the status changed to "consignee's address unlocatable/landmark needed".

No body attempted delivery of my product. Because i am waiting for this courier. Also no one contacted me on mobile. But just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is very clear in my icici bank address. Last 10 days back i received icici bank cheque book through india post to this same address. Many times i received several products by different couriers. My area is very main and popular, street name and door no. Are very clearly located with board. So i can say surely, your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and easy to access.

My first question if he is not able to find the address so why that guy is not contacting me in my phone number? So this i understand you are not attended delivery, you just send sms regarding address issue. If you will deliver after one month also not a problem. But why don't you give such a false information. And then why are you sending sms like this, "to update address and contact icici bank". My address is very very clear in bank profile.

After this i never ever suggest blue dart to others...

Finally after i talk to customer care, i conclude, you did not attend delivery, already you planned to attended delivery on some other day or not interest to come to attend deliery, you just cheat customers. Dont underestimate customers.

Thanks & regards,
M. Muthupandi
Aug 12, 2017
Complaint marked as Resolved 
Courier received just now...
Blue Dart Express customer support has been notified about the posted complaint.
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    Jashan Preet Singh
    from Panipat, Haryana
    Aug 12, 2017
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    Address: Chandigarh, Punjab, 160047
    Website: bluedart mohali

    I have not got my passport which was sent by canada embassy to me through courier. I have paid the whole payments still i am not able to collect it.

    When i am asking them to trace my courier they are not responding the call and also not picking the landline numbers.

    I am from chandigarh sector 51. The coverage of my sector is under the mohali sector 74 branch. Please guide them and tell them how to treat with a customer.
    Blue Dart Express customer support has been notified about the posted complaint.
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      Sai Arkot
      from Hyderabad, Telangana
      Aug 12, 2017
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      Address: 524126
      Website: www.consumercomplaints. in

      Sir,

      My pan card has been dispatched on 12-jun 2017 by blue dart express Ltd courier vide airway bill no [protected]&Acknowledgement no is [protected] so please delivered it at the home and my name is Arkot sai prakash and my pan card number is CGPPA0813C so that please delivered it at the home fastly request you sir and it is really
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        K
        Kakai Kip
        from Noida, Uttar Pradesh
        Aug 12, 2017
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        Address: New Delhi, Delhi

        Awb[protected]
        Bluedart please get rid of your delivery boy's rude behaviour to the given shipment. How could a person be so rude by declining my request to deliver in my office address which i gave as secondary address? And he start cutting my call. After 5min i got message with shipment unable to deliver due to address issue. If this is how bluedart deliver service, then sorry blue dart you don't even deserved a single star rating.
        Blue Dart Express customer support has been notified about the posted complaint.
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          krzaryan
          from Ahmedabad, Gujarat
          Aug 12, 2017
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          Address: Mehsana, Gujarat, 384315

          I have requested to return my product purchased from amazon on 24th july till then the fake messages by blue dart team i received to pick-up the product but no one showed up for 7 times they fooled me and this way they are forcing me to deliver the product to your mehsana office which is 23 km away from my location now who is going to pay me this shipping expense and hassle with wasting lots of time, it is your company's responsibility to come and pick-up and give proper schedule time if not possible then say no why to send false pick-up schedule and waste customer's precious time, this way company is spoiling it's image.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            ajitmkale
            from Surat, Gujarat
            Aug 12, 2017
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            Address: 412209
            Website: www

            Dear sir/mam,

            I have applied for pan card & same was approved & dispatched through bluedart on 06 aug but the tracking no : [protected] waswrong

            Nsdl sell says bluedart updated wrong no & it require 7-8 working days to correct the same as i dont know it is the mistake of bluedart till it require 7 -8 working days to correct is so what s my fault that i get the delay in my application & no one is take the responsibility for the same

            So i request you to take the necessary action immediately & deliver the pan card on the same.

            Acknowledgment number : [protected]
            Name : sagar jaysing hadade
            Category : individual
            Status :
            Your pan card has been dispatched on 06-aug-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 16-aug-2017.

            Permanent account number (Pan) : atsph4879f
            Blue Dart Express customer support has been notified about the posted complaint.
            Your PAN card has been dispatched on August 06, 2017 by Blue Dart Courier vide AWB no. [protected].
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              A
              Abhinav Patel
              from Korba, Chhattisgarh
              Aug 12, 2017
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              Address: Udham Singh Nagar, Uttarakhand, 262405

              Sir, there is one of prepaid order from netmeds.com the courier agent in my town is not delivering my courier from last three days. And not only my he does this with all other prepaid orders. I request you to kindly take some action against him. And yes as i am complaining about him that he did not went for delivery or he did even called me once he is going provide a simple excuse for it that sir Apka No. Nhi lga me kya karu.
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                avinash gami
                from Aizawl, Mizoram
                Aug 12, 2017
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                Address: Darbhanga, Bihar, 846001

                No body attempted delivery of my product. Also no one contacted me on mobile. And they just send me sms, stating that the product undelivered due to address issues. The address i provided with mobile no is complete and on given address i received many times several products by different couriers. So your courier boy has not attempted delivery of product at my address and also did not call me. My address is also very well known to everybody and located in main city near government medical college hospital. Hence they are asking for additional address is totally nonsense. As i can not provide any addition to my address. Which is itself complete. This issues happaned previously also by your courier only. Hence lookup the matter and take necessary action against the guilty.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  D
                  Darshan Khokhar
                  from Surat, Gujarat
                  Aug 11, 2017
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                  Address: Surat, Gujarat, 394101
                  Website: www.bluedart.com

                  It's almost one week since i am facing issue with blue dart. I have a parcel from british council about material of ielts. British council send me message on 3rd august that parcel is dispatched on 31st of july and i will get it within 2 days. But when i track my parcel on 5th august, i saw that my parcel has been delivered to ravibhai successfully, which is wrong address and wrong person. Even i don't know any ravibhai and he is not my neighbour too, i visited my nearer blue dart office, they give me number of courier boy, i contact that boy. But they are not give me proper replay, every time they tell me i will give you your parcel tomorrow. But still i didn't get my parcel. Parcel is important for me, because on 26th july i have ielts exam. I want that book in any situation.

                  Blue dart air way bill number is :-[protected]
                  Oct 12, 2017
                  Complaint marked as Resolved 
                  I got my parcel
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Aug 11, 2017
                  Updated by Darshan Khokhar
                  Sorry Its my mistake, My IELTS date is on 26th August 2017
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                    S
                    Savan Bhadani
                    from Kathor, Gujarat
                    Aug 11, 2017
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                    Address: 391510
                    Website: Vadodara Distict

                    Dear sir/madam,

                    With reference to the above subject i would like to share my bad experience with you because after that i want to know that how you care about your costumer. From last six month i am staying at jarod village, at vadodara deistic at gujarat. And this is wall developed area in gujarat for pharmaceutical and other industries. From last 6 month i purchase so many things form flipkart and also delivered successfully at here by blue dart. But in this 6 month have feel two bad experience from your courier boy. He told me that “you have to collect your parcel from me at main highway, i have no time to come at your place, if you want then come to me otherwise i am not free for you”. I have face this two time form your courier boy. I feel it is very bad. Blue dart is very big company, and to reach at time with right place is his signature. Then how can it happen. I just want to give my experience to blue dart i can’t do anything but expect loyalty from you, expect costumer satisfaction from you. Nothing at all…….

                    If blue dart do something for their costumer than i will give my detail as bellow.

                    Name : savan g bhadani

                    (M) no. : [protected]

                    Add : sharad construction pvt. Ltd. C/o mapro pharmaceutical pvt. Ltd,

                    B/h bharat parental pvt. Ltd, savali samlaya road, village haripura, jarod,

                    Dis. Vadodara.

                    My order id : od[protected]Flipcart)

                    Order date : tue, aug 1st '17 12:31 pm

                    Blue dart : [protected]

                    Status : wed, 2nd aug 5:48 am delhi offsite hub

                    Fri, 11th aug 11:17 am halol shipment out for delivery

                    (Still not received)

                    Rude behavior
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      N
                      No name please
                      from Vikravandi, Tamil Nadu
                      Aug 11, 2017
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                      Address: Papum Pare, Arunachal Pradesh, 791111
                      Website: www.bluedart.com

                      Most of the time we need to pick up the items from courier centre by self i. E "blue dart" [itanagar ]... But this time they sended the guy to deliver the product but the guy response was not good and the way to deal with his customer's was totally unsatisfactory. Im really upset with the delivery guy because he ruin my day.. No idea how to deal with his customer
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Courier not deliverd on address i will collect frm blue dart office please provide the reason sales remarks is address incorrect while mobile no mention on courier
                      my mobile no.is [protected]
                      please provide the proper reason
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                        S
                        sahems87
                        from Noida, Uttar Pradesh
                        Aug 11, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

                        My way bill no: [protected]

                        My credit card was dispatched from rama road on 05-aug-2017 and reached noida sector 63 on 10-aug-2017. It was then out for delivery to my home on the very same day, i. E, 10-aug-2017.
                        The status changed to "delivery attempted-premises closed" and then to "undelivered shipment held at location".

                        I need the shipment asap to my office address.
                        My office address -
                        D-105, sector 631st floor, prism house, noida, uttar pradesh 201301

                        Please help to resolve the issue.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Dear sir/madam,

                        Please check the details of my consignment and my shipment address to be changed
                        Docket no. [protected]


                        Changed address - Choube Bhavan 1/9 kisannagar no 3 bhatwadi thane

                        wagle estate pin-400604
                        The product pick up is generated from Amazon but BlueDart didn't pick up for 5 days... Irresponsible person are working there... Everyday in evening i got a message that we failed to pick up your products. Product will re-attampt tomorrow. Kindly please resolve my problem that is very horrible... BlueDart is all responsible for that...
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                          S
                          Aug 19, 2017
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                          Address: 562109

                          Hi Team,

                          waybill no: [protected]
                          I have not received the courier but the status says delivered.

                          Can you please deliver this?
                          Sudhindra Sharma (or Shakunthala) No 19 MIG 2 KHB Colony Bidadi

                          This is very important document and cannot be delivered to someone else.

                          Please do the needful.

                          I have not received the courier but the status says delivered.

                          Can you please deliver this?
                          Sudhindra Sharma (or Shakunthala) No 19 MIG 2 KHB Colony Bidadi

                          This is very important document and cannot be delivered to someone else.

                          Please do the needful.

                          Thanks
                          Shruti
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Your service is bed i had given a right pincode in mi company but u dont send me asked incorrect pincode when my 1 pracel by xpress line is coming when both are same dates
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                            S
                            skjindal1
                            Aug 10, 2017
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                            Address: Palwal, Haryana, 121102

                            Hello Team, This is informed you that I didn't get my courier against AWB#‎[protected] yet but information is showing that it has already delivered. I request you to please take this on urgent bases as this envelop has DD of Rs. 1, 00, 000/-.
                            I am following with the staff since 3 days but still no luck. This is quite urgent and scaring of misuse of the same as this is big amount.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              KRISNA kant
                              from Gurgaon, Haryana
                              Aug 10, 2017
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                              Address: Jaipur, Rajasthan, 302016

                              My shipment of credit card from standard chartered bank from navi mumbai dated 03/08/2017 airway bill no. Is [protected] to jaipur. Address is same as delivery address on shipment. Status on tracker is un deliverd shipment held on location, prior it status is receiver address is incomplete, on dated 10/08/2017. When i call to call center system says this no. Is not exist. No any call came from service provide (Blue dart) while my phone no. Is noted on it.
                              And before it in the month july same bank was send me courier on same address.
                              There is 7 days go pass no any information of my shipment. I am also send mail to customer care, but they did not solve the problem.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Aug 05, 2017
                              Yadav Anish's response
                              bad serivice
                              I orderd from mi note4 from flikart. it was deliverd by blue dart from mumbai ghatkopar brach bt when a guy delived at address it come bt not pickup the phone what the hell service proding
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                                Neeraj Sau
                                from Hyderabad, Telangana
                                Aug 10, 2017
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                                address unlocatable/landmark needed

                                Address: 560064

                                Dear sir/mam,
                                Standar Chartered BANK has sent me a courier having consignment number - [protected]
                                it has been despatched by Despatch team
                                to Yelanaka, but from 2 days your guy is not able to deliver the courier. My first question if he is not able to find the address so why that guy is not contacting me in my phone number. Please call me on registered number with the consignment number - [protected]. If that is possible...
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                                somaraju.a
                                from Hyderabad, Telangana
                                Aug 10, 2017
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                                Address: 534134

                                Dear sir,

                                Good morning sir, this is somararaju from attili, west godavari, ap. I return my parcel/packet (Purchased from amazan) on 1.8.2017 but it is not received, when i ask to sender persoln he is not responding on missing packet\parcel, and seneing mail to bluedart service i am requesting you please help sir,

                                Way bill bumber - [protected]
                                Reference no - cx9m9cs3b

                                Regards,

                                Somaraju
                                Somaraju. [protected]@gmail.com
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Suresh Munisetti
                                  from Chirala, Andhra Pradesh
                                  Aug 10, 2017
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                                  Address: Visakhapatnam, Andhra Pradesh, 530008
                                  Website: www.bluedart.com

                                  Dear customer, blue dart were unable to deliver shipment awb[protected]. Bluedart delivery boy was called for delivery he simply said address not cleared... What about phone number. Iam waiting for my credit card from last week...9th aug i received one message (Your product was out for delivery) but till now it was reached to me. Pls deliver the item.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Pratap Mazumder
                                    from Bongaigaon, Assam
                                    Aug 10, 2017
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                                    An envelope containing a cheque was never delivered to me/my address by blue dart on 8th july 2017, by its garia/kolkata delivery office. But the website showed it as delivered with my signature. Upon investigation i discovered that on "track sheet" my signature was forged. When i tried to impress upon its "call centre" that the letter was not delivered to me the person/s disbelieve me. On my insistence they took my official complaint. However, blue dart executive in kolkata ms debjani chatterjee repeatedly challenged my claim of non-delivery. Her behaviour was unprofessional and remarks were caustic and not easy to digest.
                                    Blue dart has not revealed the action it has taken against the erring delivery office/person and has tried to hide its dishonest way of operation.
                                    Pratap mazumder
                                    [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Gowtham carmel
                                      from Bengaluru, Karnataka
                                      Aug 9, 2017
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                                      non delivery of courier - bangalore

                                      Address: 560076

                                      Hi i received a call from the blue dart courier service man to deliver my axis bank credit card. The mobile number of the person is follwing [protected], i told him the way to reach my residential address, he asked me to come and pick up the courier to a particular location. As i was in office i couldnt able to go and pick that up. He denied delivering the courier to my home.

                                      Courier # [protected]....
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