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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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J
jrajesh kannan
from Pune, Maharashtra
Aug 29, 2017
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Address: 641035

Actually i have received the courier by night 26th aug 2017, after visited office. But the response of office members very bad even not ready to share them name & they don't know how to response to customer. Finally one person came for delivery to my office address with out dress code, even don't have id card & he said if you want compliant do what you want & you can't do anything. Is it professional way of speech with customer? I visited office once again directly, there his manager also response as the same..
Better can you call me for communication please..

[protected]@gmail.com / [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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Hello sir i am from sanour ... This place is in patiala ... My product delivered in wrong address ...i want my product ...
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    V
    vishalhappy
    from New Delhi, Delhi
    Aug 29, 2017
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    Address: New Delhi, Delhi, 110017

    My packet id is awb# [protected], this guy has given my confidential packet to the wrong guy, and i told him in the morning that please give this packet to my home, than afteer sometime called him regarding the packet, he told me tht i have given your packet to press wala. The packets contains my debit card with atm pin and cheque book, who will be responsible for this??? If he misuse the packet than where will i go?? The courier boy is not responding any of my call. His no. Is [protected]. Please update the same.
    Blue Dart Express customer support has been notified about the posted complaint.
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    My Documents sent by TATA AIG Company which is my original documents not delivered to my end it was delivered to some other person and still now there is no body calls before delivers also... kindly retrieve my documents back and deliver to me immidiatly... AWB No.[protected]
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      J
      Jaijeet Singh
      from Hisar, Haryana
      Aug 29, 2017
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      Address: 143001
      Website: Bluedart

      Sir,
      I'm not satisfied from your courier service in amritsar (Punjab). Delivery man does not contact me or on my address. They updated my waybill status with meaningless excuses. Sometime they said customer address not found. Now this time they updated status of my waybill (Way bill no.[protected]) that your house was closed when deliveryman go to deliver your item. He updated the status of waybill from his home without contact me.
      I request you to fire this type of delivery man who are irresponsible persons. I have many time upset from your service. Every time i have complained to bluedart customer care executive on telephonic conversation.
      Every time my item delivered me after complainting to your executive
      My humble request to improve your service.
      Blue Dart Express customer support has been notified about the posted complaint.
      Aug 29, 2017
      Updated by Jaijeet Singh       Sir,
      I'm not Satisfied from your Courier Service In Amritsar( Punjab). Delivery Man Does not Contact me or on My address . They updated my Waybill Status with Meaningless Excuses. Sometime They Said Customer address not found .Now this time they updated status of my waybill(Way Bill No.[protected]) that your house was closed when Deliveryman go to Deliver your Item.He updated the status of waybill from his home without contact me .
      I request you to fire this type of Delivery Man who are irresponsible persons . I have many time upset from your Service. Every time I have Complained to Bluedart Customer Care Executive on telephonic Conversation.
      Every time My item Delivered me After Complainting to your Executive
      My Humble Request to Improve Your Service.
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        S
        sonusaaz
        from Kolkata, West Bengal
        Aug 28, 2017
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        Address: Kolkata, West Bengal, 700009

        Product came on 25th at my doorstep and returned without calling me up. I instantly called bk customer care to send him back.. Didn't got any help.. Promised to send on 26th saturday.. Today is monday 28th still waiting. When called up, the customer care said that it is till not followed up. Need some time. Is this some kind of joke u people are doing with the customers. R not u ashamed of your laziness. For shipment time of 2 days, and u people need 11 days and still not delivered. Becoz of you, we r loosing our customers. Who will pay for the loss.. Close your # so called bluedart, the so called fastest courior service and get some rest at your home as u r doing in your workplace...
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Aug 28, 2017
        Updated by sonusaaz         continue working like this and u will take us to stone age in the name of advancement
        View replies
        Yet to received consignment

        consignment NO. [protected]
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          S
          ShitalYP
          from Bengaluru, Karnataka
          Aug 28, 2017
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          I am, [censored]al pokharkar, i have applied for new my pan card. My pan card is dispatched via blue dart services. I received a call from courier boy on 14th august 2017 for the delivery of pan card. I was out of city on the same day. So he told me that he will deliver my pan card by next saturday (I. E., 19th aug 2017). I have not received pan card on 19th august 2017. I thought it may be late so, i wait for pan card for a week. Whereas till now i have not received any call form blue dart for pan card. However i have not received pan card yet.
          Blue Dart Express customer support has been notified about the posted complaint.
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          Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
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            L
            Lakshminarayanan NR
            from Bengaluru, Karnataka
            Aug 28, 2017
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            Address: Bangalore Urban, Karnataka, 560072

            Above shipment is yet to be delivered to me, when complained no complaint number is assigned to me. Message reads received by kumar. There is no one named kumar in my residence. Please retrive and get this delivered - urgent.
            No response from customer care, calls gets disconnected (Don't know whether intentional) moment transferred to an executive.
            Please resolved this. Nr lakshminarayanan
            Blue Dart Express customer support has been notified about the posted complaint.
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              0
              037sumit
              from Delhi, Delhi
              Aug 28, 2017
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              Address: New Delhi, Delhi, 110086
              Website: blue dart

              Dear sir/madam ..I have applied for my pan card having acknowledge number [protected]...
              And blue dart waybill no. [protected]
              Not delivered to my address although returned to nsdl rtos ...plus help me in this regard...
              Thank you
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                B
                Bubu1990
                from Bengaluru, Karnataka
                Aug 27, 2017
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                Address: Bangalore, Karnataka, 560067

                Hi,
                No delivery executive call me for delivery but still i received message that "your order from paytm with blue dart awb# [protected] is undelivered since you weren't available".
                Waybill no : [protected]
                Reference no : [protected]

                I need a resolution on this immediately email biswajit. [protected]@gmail.com ph number 91-[protected]

                Please look into this matter immediately.

                Regards
                Biswajit nag
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                My receipt no is [protected].My consignment date is 12.8.17.my courier has not reached its destination that is pune which contained few raw mangoes and other eatable's.after enquiring repeatedly there is no reply from their side.it's been long and I need explanation immediately.
                Reply
                Product reached at Blue Dart Solan.Talked to Bluedart...The address is
                correct.But they don't even contact me, and when I contact their office they said that their man couldn't reach my address, and it will be delivered by tomorrow.Worst service.
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                  M
                  mahanteshfn
                  from Chandigarh, Chandigarh
                  Aug 26, 2017
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                  Address: Ratnagiri, Maharashtra, 410501

                  During the material delivery, the document and the mateirial should be shown at courier desk at gate, before entering the plant. The same is being informed to bluedart delivery person.

                  On an average we get a delivery of 3-4 consignments and each and everytime the process is missed by delivery person.

                  Due to this, we are unable to track consignment and its paper properly at required time as most of the parts are high value project material.

                  Ref consignment no.- [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Aug 21, 2017
                  Jayanth Shivaanu's response                   I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience
                  Aug 22, 2017
                  Anjiee's response                   346738
                  Aug 22, 2017
                  Anjiee's response                   HDFC Bank Credit Card Member, Your through Blue dart [protected] is pending for delivery.
                  View replies
                  Courrier company provide wrong address for my credit card. Clearly mention sent card on my office address but they delivered on my PG address n now m not available here then they give me slip that put status user not available..
                  Reply
                  I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience

                  Thanks
                  jayanth kumar s
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                    U
                    Umrao medical
                    from Nashik, Maharashtra
                    Aug 25, 2017
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                    Address: Nashik, Maharashtra

                    Ref. Docket no [protected]
                    Pick up dt. 21-08-17 mumbai to nashik
                    Dear sir,
                    When we not received the parcel we contact to supplier and we got the cause for not delivery " prohibited area - entry restricted for delivery
                    Pl. Not this false statment our area is business area market remain opnes morning 10 am to night 12 no restriction in this area. And our firm is one of well known in this market and on main road.
                    Pl. Look into matter and take action on your agent
                    Contact no. [protected] and [protected]
                    Email umrao. [protected]@gmail.com
                    +2 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                    Why you guys stopped my delivery from last 1 week?

                    I am waiting for my card from last 10 days but blue dart is not deleiverrd on rime

                    bluedart address: HSR layout banglore.

                    today please deleiver my card otherwise i ll take action on blue dart service.

                    My Adress sarjapur road banglore
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                      D
                      Dhruv4771
                      from Delhi, Delhi
                      Aug 25, 2017
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                      Address: Vadodara, Gujarat, 391410
                      Website: Paytm

                      I was ordered on paytm about washings machine..And till now not delivered..The estimated delivery date is 21th august and today is 25th so I am not happy with this service. And my awb no bluedart_surface [protected]..Plz do arggent...
                      +1 photos
                      Aug 20, 2017
                      Parwaiz Malik's response                       dint received yat
                      Aug 20, 2017
                      Parwaiz Malik's response                       its is showing in the status that it has despatch to my address on 11august but i dint received yet so please look over my issue and i kindly request you to despatch my pan card as early as possible
                      View replies
                      If we check the status it is showing that pan card has dipatched on 11august to my address through blue dart by i dint received it so i request you to please look after that and please send my card as earlier as possible.
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                        R
                        Ramanraj Saxena
                        from Noida, Uttar Pradesh
                        Aug 25, 2017
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                        Hey i've an credit card which is to be delivered today but when i saw the status on tracking website its showing that undelivered shipment held at location no one called me no one came to location so in this case what should i do can you please redeliver it to the location my email is [protected]@gmail.com and phone number us [protected]. Please.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Raju Akhileshwar
                          from Bilaspur, Himachal Pradesh
                          Aug 25, 2017
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                          I had sent some documents on 20.8.2017 from palampur hp to be sent toford mandi hp but it could not be delivered even today upyog 12.43 pm. You have charged rs 360.00 very high amount but your service is very poor. Please refund my charges. I had to sent very important documents and waisted my time and money by believing your service if it was sent by some other courrier defimatelt next day it could be deluveted and woulf have chatged around rs 50.00

                          Raju lakkar
                          Manager
                          Canara bank saloh (Palampur)
                          +1 photos
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                            R
                            Rajdeep Anand
                            from Delhi, Delhi
                            Aug 25, 2017
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                            Address: Mumbai City, Maharashtra

                            I handed in a letter packet to the blue dart express c-167 opposite hindustan timed, sector 74, sahibzada ajit singh nagar, punjab 140308 on 17 august 2017 at 5.15 pm. The agent said it would be delivered on 19 august which i accepted, even though the website calculator showed next day delivery, ie on 18 aug. But the courier reached the destination on sunday 20 august, ie two days after the website calculator date.

                            I tried the toll free number[protected], the mohali office number and even the mumbai corporate office number. No one picks up the phone!!

                            I paid rs 360 for this service just so that the documents required by my friend reach on time, but she couldn't get them and so an opportunity was lost!

                            I demand a full refund!!

                            Col rajdeep anand ([protected])
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              UK Surgicals
                              from Koratty, Kerala
                              Aug 25, 2017
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                              Address: Thrissur, Kerala, 680308
                              Website: www.bluedart.com

                              Very bad experience .Worst courier service we ever connected with .Item delayed for more than a week .No staff pick the calls made to them .very worst company... Not recommended... Ever n ever again.I can.t contact customer care because customer care number is wrong. Very poor service from blue dart.
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                                S
                                Somanjan Sarkar
                                from Kolkata, West Bengal
                                Aug 24, 2017
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                                Address: Kolkata, West Bengal, 700009

                                I'm a m. R. Of sunpharma industries ltd. & receives my consignment through ur service manytime. But this time a very awful situation happened for one o[censored]r delivery person named lokesh (Ph - [protected]). Today when he arrived at my place, he refused to lift my consignments to 1st floor & argued badly with my wife too. Earlier he misplaced one of my consignment (April, 2017) with other; i didn't made any complaint then. But now i found this very regretful, and advise u people to take some actions towards ur service and delivery mens'. Hope to see some improvement.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  darshita saxena
                                  from Bengaluru, Karnataka
                                  Aug 24, 2017
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                                  I didn't receive my parcel yet. The date of arrival was 21st aug. I tried calling the toll free customer care line[protected]Which is not toll free, i was charged rs.2 every time i called irrespective of the call is connected or not) given on your site but was of no use. Please check and let me know soon. The tracking details are as follows :

                                  1) waybill no : [protected]
                                  2) reference no : [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    D
                                    dibon baruah
                                    from Delhi, Delhi
                                    Aug 24, 2017
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                                    Address: Jorhat, Assam, 785001

                                    I applied for pan card in the month of may-june which should have been delivered by bule dart express (Jorhat) by 26 th july 2017 which i haven't received, when i went to inquire about it, i received a very irresponsible reply from the courier (Blue dart express), they said that we receive thousand of pan card for delivery every day so it is not possible to deliver it to everyone. This type of behavior is not acceptable so i would like some strict action against so this wont happen to any customer
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    View replies
                                    My parcel supposed to come today, I was not able to attend the call due to highly traffic. When i call back to the delivery number, it was an automated machine they used to call. So no communication no delivery, even they don't give their number on sms.
                                    Reply
                                    I am not receiving my bank debit card from blue dart courier. Also I can't contact blue dart courier service. Please help me. Ref no.[protected]
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                                      A
                                      Akshitjaiswal
                                      from Mysore, Karnataka
                                      Aug 24, 2017
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                                      I ordered boat headphones from paytm.. Which was scheduled to be deliverd at 23 august 2017. I didnt recieved my order from the deliveryboy and the status of my shipment is delivered.. My waybill no. Is [protected].. Please help soon.. I have made my payment through debit card.. I didnt recieve any calls from deliveryboy.. Such a bad service from bluedart.. Help me soon
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Aug 20, 2017
                                      Rajeev Kumar Panchal's response                                       Pls solve my complaint.
                                      View replies
                                      My 1 pan card return with update or no call my contact us and 2 pan card all ready recicved same address awb no [protected]/ [protected] your staff received per pan card 200 paid money this reason my pan card received. 1 pan card this reason return why. Pls complain solve..
                                      Reply
                                      They are not attending any call even if its urgent or not. They are not replying to any questions and also trying to make us fool about the status of the product. You should take great action regarding them.
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                                        utpal2017
                                        from Gurgaon, Haryana
                                        Aug 24, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        The above two way bill comprising two pan cards sent by nsdl on 11.08.17 have not been delivered to recipient address not even contacted to make any effort for delivery rather returned back to sender. Very very unfortunate of this worst type of services from a so called blue chip courier company. Is it for which people depend so much, pay much more than govt postal service and make them millionaire out of public money without any services. The worthless chaps sitting in the customer care has the only job to warm the chairs and dictate rather customer with lame excuses.

                                        Is it not the right issue to seek for a justice at the consumer court for monitory compensation.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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