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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 383

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A
Amaresh Kumar Samantaray
from Kolkata, West Bengal
Aug 30, 2017
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Address: Khordha, Odisha, 751002

The fact is that they called me for the delivery of the product and i couldn't revieved the call so i called the customer care to get help the person named sanjeeb talked to ma very rudely and i asked the delivery person no details so that i contact him and get the product but really i m frausted with your service like your company is not interested for service to people
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    sharath kuttan
    from Mysore, Karnataka
    Aug 30, 2017
    Resolved
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    Resolved

    Address: 560057
    Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

    Dear sir,

    I have applied for pan card by filling the form 49a at pan centre managed karvy by nsdl in on 26 apr 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on 01 06, 2017, i got the following message:

    "your pan card has been dispatched on 01jun 2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 01jun 2017."

    Immediately with the given airway bill number i checked at buledart website to track out my status, there was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

    So resend my pan card to my given address (No 75 12th cross 4th main pipe line ravindra nagar t dasarahalli 560057 banaglore). But no response from them too till date.

    Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

    Acknowledgement no: n-[protected]
    Alotted pan no: iejps7023q

    Yours truly,
    Sumathi
    [protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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      S
      Sushmita Bisht
      from Delhi, Delhi
      Aug 29, 2017
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      Address: Ghaziabad, Uttar Pradesh, 201011

      I have applied for the pan card in the month of July and that was supposed to delivered me on 20th Aug 17 from Bluedart courier services but unfortunately it couldn't delivered because it was mentioned that my address was wrong.
      If the address was wrong then why nobody has called me or check. I have checked twice the documents which I have given for the pan card the address was mentioned correct. I don't know why it happened. Please follow the below details and do the needful.

      AWB no: [protected]
      Address: D 109B Brij Vihar Ghaziabad, Uttar Pradesh 201011
      Blue Dart Express customer support has been notified about the posted complaint.
      I have applied for the pan card in the month of September and that was supposed to delivered me on 3rd October, 17 from Bluedart courier services but unfortunately it couldn't delivered because it was mentioned that my address was wrong.
      If the address was wrong then why nobody has called me or check. Please follow the below details and do the needful.

      Waybill No : [protected] Reference No : 074 - [protected]
      Pickup Date 11 October 2017
      From Haldia
      To Mumbai
      Status SHIPMENT DELIVERED
      Date of Delivery 13 October 2017
      Time of Delivery 15:38
      Recipient Co Seal Nsdl Rto Ship

      Address: Ronit Barman, C/o Subal Barman,
      Central Warehousing Corporation Staff Quarter,
      in front of NF Railway Head Quarter,
      Maligaon Gate No. 1, Guwahati-781011,

      Truly, Ronit Barman
      Mobile- [protected].
      I have applied for pan card in and it was suppose to get me by 18 June but yet I have not got any response from blue dart...I had called but one lady told she would call back but no one yet solved my problem..
      Way bill no. [protected]
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        B
        Brijmohan_ags
        from Dindigul, Tamil Nadu
        Aug 29, 2017
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        Address: Bharatpur, Rajasthan, 321001
        Website: www.bluedart.com

        Dear sir,

        I have applied for pan card correction online. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on august 29, 2017, i got the following message:

        "your pan card has been dispatched on 26-aug-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 05-sep-2017."

        Immediately with the given airway bill number, i checked at buledart website to track out my status, but it displays that shipment delivered co nsdl rto shipment already on 29 august 2017. There was no call from blue dart express till date and no one came to my door from blue dart even.

        Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

        Acknowledgement no: [protected]
        Pan no: edups3231j

        Yours truly,
        Brijmohan sharma
        +91-[protected]
        +91-[protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        I recievd the cal saying that product is ready to be delivered..n i asked them to deliver it after 6pm..it had been 4 days..n they have not delivered yet
        Dear Brijmohan,

        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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          K
          Khoda T Tassang
          from Bokakhat, Assam
          Aug 29, 2017
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          Address: 791110

          Sir,
          I have purchased three items from amazone online out of which two items has been already delivered but the last one items which is supposed to reached my address is on 24th august 2017, but unfortunately it reached here 25th of this month and since then they were doing making delay in delivering my goods. On making inquiry they took lame excuses. Moreover whenever my consignment has arrived they asked me to collect it from their courier shops whereas i have always paid my delivery charges during my online purchasing of goods. So, kindly do some needful action at the earliest otherwise i am going to knock the door of consumer court.
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            jrajesh kannan
            from Pune, Maharashtra
            Aug 29, 2017
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            Address: 641035

            Actually i have received the courier by night 26th aug 2017, after visited office. But the response of office members very bad even not ready to share them name & they don't know how to response to customer. Finally one person came for delivery to my office address with out dress code, even don't have id card & he said if you want compliant do what you want & you can't do anything. Is it professional way of speech with customer? I visited office once again directly, there his manager also response as the same..
            Better can you call me for communication please..

            [protected]@gmail.com / [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
            Hello sir i am from sanour ... This place is in patiala ... My product delivered in wrong address ...i want my product ...
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              V
              vishalhappy
              from New Delhi, Delhi
              Aug 29, 2017
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              Address: New Delhi, Delhi, 110017

              My packet id is awb# [protected], this guy has given my confidential packet to the wrong guy, and i told him in the morning that please give this packet to my home, than afteer sometime called him regarding the packet, he told me tht i have given your packet to press wala. The packets contains my debit card with atm pin and cheque book, who will be responsible for this??? If he misuse the packet than where will i go?? The courier boy is not responding any of my call. His no. Is [protected]. Please update the same.
              Blue Dart Express customer support has been notified about the posted complaint.
              My Documents sent by TATA AIG Company which is my original documents not delivered to my end it was delivered to some other person and still now there is no body calls before delivers also... kindly retrieve my documents back and deliver to me immidiatly... AWB No.[protected]
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                J
                Jaijeet Singh
                from Hisar, Haryana
                Aug 29, 2017
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                Address: 143001
                Website: Bluedart

                Sir,
                I'm not satisfied from your courier service in amritsar (Punjab). Delivery man does not contact me or on my address. They updated my waybill status with meaningless excuses. Sometime they said customer address not found. Now this time they updated status of my waybill (Way bill no.[protected]) that your house was closed when deliveryman go to deliver your item. He updated the status of waybill from his home without contact me.
                I request you to fire this type of delivery man who are irresponsible persons. I have many time upset from your service. Every time i have complained to bluedart customer care executive on telephonic conversation.
                Every time my item delivered me after complainting to your executive
                My humble request to improve your service.
                Blue Dart Express customer support has been notified about the posted complaint.
                Aug 29, 2017
                Updated by Jaijeet Singh
                Sir,
                I'm not Satisfied from your Courier Service In Amritsar( Punjab). Delivery Man Does not Contact me or on My address . They updated my Waybill Status with Meaningless Excuses. Sometime They Said Customer address not found .Now this time they updated status of my waybill(Way Bill No.[protected]) that your house was closed when Deliveryman go to Deliver your Item.He updated the status of waybill from his home without contact me .
                I request you to fire this type of Delivery Man who are irresponsible persons . I have many time upset from your Service. Every time I have Complained to Bluedart Customer Care Executive on telephonic Conversation.
                Every time My item Delivered me After Complainting to your Executive
                My Humble Request to Improve Your Service.
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                  S
                  sonusaaz
                  from Kolkata, West Bengal
                  Aug 28, 2017
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                  Address: Kolkata, West Bengal, 700009

                  Product came on 25th at my doorstep and returned without calling me up. I instantly called bk customer care to send him back.. Didn't got any help.. Promised to send on 26th saturday.. Today is monday 28th still waiting. When called up, the customer care said that it is till not followed up. Need some time. Is this some kind of joke u people are doing with the customers. R not u ashamed of your laziness. For shipment time of 2 days, and u people need 11 days and still not delivered. Becoz of you, we r loosing our customers. Who will pay for the loss.. Close your # so called bluedart, the so called fastest courior service and get some rest at your home as u r doing in your workplace...
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Aug 28, 2017
                  Updated by sonusaaz
                  continue working like this and u will take us to stone age in the name of advancement
                  Yet to received consignment

                  consignment NO. [protected]
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                    S
                    ShitalYP
                    from Bengaluru, Karnataka
                    Aug 28, 2017
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                    I am, [censored]al pokharkar, i have applied for new my pan card. My pan card is dispatched via blue dart services. I received a call from courier boy on 14th august 2017 for the delivery of pan card. I was out of city on the same day. So he told me that he will deliver my pan card by next saturday (I. E., 19th aug 2017). I have not received pan card on 19th august 2017. I thought it may be late so, i wait for pan card for a week. Whereas till now i have not received any call form blue dart for pan card. However i have not received pan card yet.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
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                      L
                      Lakshminarayanan NR
                      from Bengaluru, Karnataka
                      Aug 28, 2017
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                      Address: Bangalore Urban, Karnataka, 560072

                      Above shipment is yet to be delivered to me, when complained no complaint number is assigned to me. Message reads received by kumar. There is no one named kumar in my residence. Please retrive and get this delivered - urgent.
                      No response from customer care, calls gets disconnected (Don't know whether intentional) moment transferred to an executive.
                      Please resolved this. Nr lakshminarayanan
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        0
                        037sumit
                        from Delhi, Delhi
                        Aug 28, 2017
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                        Address: New Delhi, Delhi, 110086
                        Website: blue dart

                        Dear sir/madam ..I have applied for my pan card having acknowledge number [protected]...
                        And blue dart waybill no. [protected]
                        Not delivered to my address although returned to nsdl rtos ...plus help me in this regard...
                        Thank you
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                          B
                          Bubu1990
                          from Bengaluru, Karnataka
                          Aug 27, 2017
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                          Address: Bangalore, Karnataka, 560067

                          Hi,
                          No delivery executive call me for delivery but still i received message that "your order from paytm with blue dart awb# [protected] is undelivered since you weren't available".
                          Waybill no : [protected]
                          Reference no : [protected]

                          I need a resolution on this immediately email biswajit. [protected]@gmail.com ph number 91-[protected]

                          Please look into this matter immediately.

                          Regards
                          Biswajit nag
                          Blue Dart Express customer support has been notified about the posted complaint.
                          My receipt no is [protected].My consignment date is 12.8.17.my courier has not reached its destination that is pune which contained few raw mangoes and other eatable's.after enquiring repeatedly there is no reply from their side.it's been long and I need explanation immediately.
                          Product reached at Blue Dart Solan.Talked to Bluedart...The address is
                          correct.But they don't even contact me, and when I contact their office they said that their man couldn't reach my address, and it will be delivered by tomorrow.Worst service.
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                            M
                            mahanteshfn
                            from Chandigarh, Chandigarh
                            Aug 26, 2017
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                            Address: Ratnagiri, Maharashtra, 410501

                            During the material delivery, the document and the mateirial should be shown at courier desk at gate, before entering the plant. The same is being informed to bluedart delivery person.

                            On an average we get a delivery of 3-4 consignments and each and everytime the process is missed by delivery person.

                            Due to this, we are unable to track consignment and its paper properly at required time as most of the parts are high value project material.

                            Ref consignment no.- [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Aug 21, 2017
                            Jayanth Shivaanu's response
                            I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience
                            Aug 22, 2017
                            Anjiee's response
                            346738
                            Aug 22, 2017
                            Anjiee's response
                            HDFC Bank Credit Card Member, Your through Blue dart [protected] is pending for delivery.
                            Courrier company provide wrong address for my credit card. Clearly mention sent card on my office address but they delivered on my PG address n now m not available here then they give me slip that put status user not available..
                            I am writing this complaint regarding [protected].. Delivery person behaves like uneducated . i told him to wait for 5 mints but he didn't and went and after that i called more than 30 times no response.. worst service experience

                            Thanks
                            jayanth kumar s
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                              U
                              Umrao medical
                              from Nashik, Maharashtra
                              Aug 25, 2017
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                              Address: Nashik, Maharashtra

                              Ref. Docket no [protected]
                              Pick up dt. 21-08-17 mumbai to nashik
                              Dear sir,
                              When we not received the parcel we contact to supplier and we got the cause for not delivery " prohibited area - entry restricted for delivery
                              Pl. Not this false statment our area is business area market remain opnes morning 10 am to night 12 no restriction in this area. And our firm is one of well known in this market and on main road.
                              Pl. Look into matter and take action on your agent
                              Contact no. [protected] and [protected]
                              Email umrao. [protected]@gmail.com
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Why you guys stopped my delivery from last 1 week?

                              I am waiting for my card from last 10 days but blue dart is not deleiverrd on rime

                              bluedart address: HSR layout banglore.

                              today please deleiver my card otherwise i ll take action on blue dart service.

                              My Adress sarjapur road banglore
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                                D
                                Dhruv4771
                                from Delhi, Delhi
                                Aug 25, 2017
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                                Address: Vadodara, Gujarat, 391410
                                Website: Paytm

                                I was ordered on paytm about washings machine..And till now not delivered..The estimated delivery date is 21th august and today is 25th so I am not happy with this service. And my awb no bluedart_surface [protected]..Plz do arggent...
                                Aug 20, 2017
                                Parwaiz Malik's response
                                dint received yat
                                Aug 20, 2017
                                Parwaiz Malik's response
                                its is showing in the status that it has despatch to my address on 11august but i dint received yet so please look over my issue and i kindly request you to despatch my pan card as early as possible
                                If we check the status it is showing that pan card has dipatched on 11august to my address through blue dart by i dint received it so i request you to please look after that and please send my card as earlier as possible.
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                                  Ramanraj Saxena
                                  from Noida, Uttar Pradesh
                                  Aug 25, 2017
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                                  Hey i've an credit card which is to be delivered today but when i saw the status on tracking website its showing that undelivered shipment held at location no one called me no one came to location so in this case what should i do can you please redeliver it to the location my email is [protected]@gmail.com and phone number us [protected]. Please.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Raju Akhileshwar
                                    from Bilaspur, Himachal Pradesh
                                    Aug 25, 2017
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                                    I had sent some documents on 20.8.2017 from palampur hp to be sent toford mandi hp but it could not be delivered even today upyog 12.43 pm. You have charged rs 360.00 very high amount but your service is very poor. Please refund my charges. I had to sent very important documents and waisted my time and money by believing your service if it was sent by some other courrier defimatelt next day it could be deluveted and woulf have chatged around rs 50.00

                                    Raju lakkar
                                    Manager
                                    Canara bank saloh (Palampur)
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Rajdeep Anand
                                      from Delhi, Delhi
                                      Aug 25, 2017
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                                      Address: Mumbai City, Maharashtra

                                      I handed in a letter packet to the blue dart express c-167 opposite hindustan timed, sector 74, sahibzada ajit singh nagar, punjab 140308 on 17 august 2017 at 5.15 pm. The agent said it would be delivered on 19 august which i accepted, even though the website calculator showed next day delivery, ie on 18 aug. But the courier reached the destination on sunday 20 august, ie two days after the website calculator date.

                                      I tried the toll free number[protected], the mohali office number and even the mumbai corporate office number. No one picks up the phone!!

                                      I paid rs 360 for this service just so that the documents required by my friend reach on time, but she couldn't get them and so an opportunity was lost!

                                      I demand a full refund!!

                                      Col rajdeep anand ([protected])
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        UK Surgicals
                                        from Koratty, Kerala
                                        Aug 25, 2017
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                                        Address: Thrissur, Kerala, 680308
                                        Website: www.bluedart.com

                                        Very bad experience .Worst courier service we ever connected with .Item delayed for more than a week .No staff pick the calls made to them .very worst company... Not recommended... Ever n ever again.I can.t contact customer care because customer care number is wrong. Very poor service from blue dart.
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