Blue Dart Express Complaints & Reviews

Yesterday i had sent courier by blue dart to telangana. Today i received it back in very bad condition. Somebody has opened the package. It was a very urgent and important document. They returned the document saying consignee is not available. We had tried to contact customer care for the same. But didn't received good support from blue dart customer care. We have lost business because of the poor service by blue dart service.

My name is gaurav kalsi i am from cit6y nangal, district ropar, state punjab 140124. On 9th of august i have ordered a samsung laser printer through amazon. The last expected date of delievery was 17th august 2017. But the prodect is not delievered yet. Bluedart is the delieverer of the product they have got the product on 14th aug 2017 but not delieverd that product. When i concer about the product in their office then staff was misbehaving me. If the action is not taken against them, then i will file complain against bluedart in consumer court.
My product detail is ordered on 9 august 2017 order#[protected]
And the.
Shipping address
Gaurav kalsi
Saini painter shop, jawahar market, nangal
Jawahar market, near kamal transport, nangal
Nangal, punjab 140124
India

I have bajaj fience couier of no [protected]. I checking track system but still deliver last two days. Please look into matter. Currently i am out of station. Please handover these couier to mrs. Sonar. She will aviable at that place. Or please call on my no [protected]

This is my tracking id [protected] which is containing my pan card, it was delivered to some other guy, and when i complained about it on their no., they cut my call and after that they are not answering my call.
How can they deliver a courier of my name to another person.
Please help me as soon as possible as i need my pan urgently. And that too can be used by someone illegally.

I am highly annoyed with service in dehradun of blue dart. I haven't been inform about the package (Passport) has already reached dehradun and also it's been more than 3 days and the tracking tells me incomplete address, if i have provided with the number then why didn't anyone called me up and asked for the pick up from the office if the service wasn't available or courier people are unable to locate the address also passport is a very important thing my work is much delayed due to such delay delivery and non communicating behaviour, kindly revert back i can come and pick the parcel.
Way bill no. [protected]

They run a courier service. But they are not able to do a simple address location. Which any child with a phone can do these day. They have delivered multiple times to my address. But each time i have to send hours on the phone to get something delivered to me. And precious time is lost. The same address is on my passport. It's verified by the govt of india, but for bluedart it's invalid. What a joke. Waybill no : [protected].

I have booked some products from amazon.com and their product is delivered by blue dart in my region mhow. Blue dart has received my product at their mhow office but did not delivered to my address which is 3km far from mhow. They even not tried to come to my place and replied fake statement that i am out of station. Also i went to their office for my parcel but they told me that it will delivered today but today i got a message from amazon that my parcel is returned due to i refused to take it. My order no. Blue dart awb# [protected]

Hi, this is regarding tracking id-[protected]. I got a message yesterday saying that product is out for delivery. But i haven't received any call yet nor the product is delivered at my address. I suspect that bluedart madhubani will return it without attempting for delivery because they have been doing so in past. Earlier, a couple of times they have called me to collect my parcel from their office citing "i don't have people to deliver to home". When i refused, they returned the order with reason "door locked". So i doubt they will deliver this time. Please update on status.

Dear sir,

I have applied for pan 26 jul 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on aug 09, 2017, i got the following message:

"your pan card has been dispatched on 27jan2017 by blue dart express ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 14 aug2017."

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 14 aug 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

. But no response from them too till date.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]

Yours truly,
Ranjith
+91-[protected]

Pan fuzpk4882e ack [protected] awb [protected]. Sir i have not received my pan card till date as the date of receiving was 29th july,,, and i called so many times there is nio response from the respective person... Totally neglegience from your side causes delay in my work... As u knw its an important document,, its really not good... Kindly send my pan card as soon

Hi,

I ordered two items on 10th august 2017 at the same time.

One item got delivered by delhivery service in a timely manner but on the other hand the item which is yet to be delivered by bluedart service showing status as undelivered shipment held at location.

However both items was to be delivered at same address in lucknow but blue dart hasn't found the delivery address yet and it is 17th august today.

Such a pathetic service blue dart is.

Hi team
I'm really disappointment with your service. Waybill number is [protected]. The executive never call me and he never visited to house. He made the status as closed. Without my prior the executive how he will close the status. I will reach out to consumer court and i have proof that executive didnt visited to customers house and make the status as closed.

Thanks
Syed

Extremely disappointed by the service of bluedart! Sent a courier to my brother in chandigarh from delhi on 8th of august and the same is still not delivered. Called to the customer care at least 5 times so far. They say that the pincode i wrote down on the parcel was wrong. That's not quite possible considering the fact that me and my brother use the exact same address for all other online deliveries as well. No one else ever had a problem.
Bluedart, you must understand the kind of service that you're into. There is something extremely important and urgent in the package that i've sent to my brother. The least you can do is update a person with honest transaction status. Through that at least the other person can make some arrangements in the contingency. Highly disappointed guys. It'll be really great if you could look into the matter and get my package delivered asap. It's my young brother living in a college hostel compromising with his basic necessities.

Blue dart all delivery boy was unable to find a prime location in indore. This happens with only blue dart. All other courier services are easily find my address. Nd the delivery boy left a remark with "unlocatable/landmark needed".
Same problem happens with me last time. You can check with my recent docket no. [protected].
Date of incident - 14/08/2017
Name - anjali solanki
Contact no. [protected]
Email - [protected]@gmail.com

HI Team, If the land mark is require, why you didn´t call the user and cross verify. I have send few information via blue dart protal.. no response. I need that document to be delivered by any change tomorrow. On 16th 9.30 am we have Spain visa interview. Its really urgent. With out this document they will not access the vis form. Please help

I had a shipment in which my Pan card was being sent. Your official use to update the status consignee address is incorrect, when I asked why I got a silly excuse that the service is not available in your area.

I am highly disappointed my pan card came to its Mhow office on 5 Aug and nobody even called and inform me otherwise I would have gone to office to pick it

I told your customer center this morning that how Important shipment is, i was told that it will be delivered today before business hours but it is not delivered and no information that it will delayed. When I called up your customer cares the Gentleman Mr. Aniket said that due to heavy load it will not be delivered today.

Why are we using courier service to get our shipment delay? If you are not able to give proper service to customer close your company OR terminate your staff who are not giving proper service.

Regards
Dr.Ashok

Tracking No - [protected]
This is in regard with the above mentioned tracking no which is a product from Snapdeal. Since 10th of Aug'17 the prod is lying in Noida branch which is the delivery area but till now no one can for a delivery of the product.
Not only this, I got an sms that delivery attempt has been done but in fact no one visited and nor I received any call from anyone. Delivery rescheduled for 13th Aug but to my surprise no one visited the place.
Apart from this I am not even connect to any of the branch nos nor customer care. have totally fade up with the pathetic service delivery of Bluedart.
The people working with Blue dart are also senseless and don't care about customer service.
I am still waiting for the delivery of the product.

Dear Sir/Madam

This kind of worst service I never seen/heard in Nationwide. The person who is going to out for delivery the management did not know their contact numbers also.

When I asked the contact number they only telling that he will deliver to your door step. Ok I accept that it is credit card matter.

I don’t know the what is the time of delivery to the customer it should reach before evening 06:30 O’clock or anytime means like 24 hours format It will be delivered.

Whole day I waited in my room at last when I gone to bathroom for fresh up at that time the delivery boy called 20:42 hrs I immediately came to lift but unfortunately it was disconnected & only two rings they will give I don’t know in a typical situation how can a person lift in two rings.

After that more than a half dozen times I tried to call but it was not connected.

SO YOUR SERVICE IS THE WORST IN THROUGH OUT THE COUNTRY.

Regards
U.NAGARAJU
Mob.No: [protected]

My shipment (way bill number [protected]) which is shipped by the seller from Delhi on the 5th of august was supposed to arrive by 11th August. Today is 14th and still it is not delivered. The customer care numbers of bluedart never work and it's impossible to talk to any bluedart employee about the matter. I quick google search reveals hundreds of complaints against bluedart and still no action is taken.