Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 384

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Basavaraj Hosamani
from Bengaluru, Karnataka
Aug 19, 2017
Report
Copy

Address: 587118

I have ordered two products from paytm... It's recieved at destination hub but BlueDart is nt delivering those parcels from 2 days... I have uploaded photos... Check and make my parcels to reach me soon
+2 photos
Aug 19, 2017
Updated by Basavaraj Hosamani
Parcel not delivered
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sarfri
    from Satrikh, Uttar Pradesh
    Aug 18, 2017
    Report
    Copy

    Address: 180001

    Your Amazon order will be attempted by Blue Dart today. Amount payble is Rs 1674. Track on http://bluedart.in/?[protected].
    The above message was recieved on 16th of Aug 2017. I recieved a call from cell no.[protected] to confirm the address details. I was told that a person will call you around 5:30 PM. No body called me that evening. Also there was nil response on the cell no from which i recieved the call.
    Next day I recieved following text message.

    Your order from Amazon with Blue Dart Awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm Mon-Sat.

    I called to rescheduled the delivery of 17th of Aug 2017. No one turned up. I again got it rescheduled for 18th of Aug 2017 but to no use at all.

    Some how i managed the cell nos of your persons at Narwal Office Jammu.

    1. [protected] Mr Giri.
    2. [protected] Mr Bhardawaj.

    I repeatedly called these nos but not picked by any of them.

    This has really frustrated me.
    This is the kind of service being provided by you. The delivery address is within 1.00 kms from Narwal Office Jammu.

    Kindly look into it. If i dont recieve the courier by tomorrow morning. I shall file a case against you in consumer court for deficiency of Service.

    Sarfraz Ahmed Chowdhary
    Advocate J&K High Court Jammu
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    Awb :[protected]
    I have called you 2-3 times today, and according to you shipment will be delivered today.
    As I can track the location of delivery person, he visited my provided address but didn't contact me even I have shared my contact number with you.please let me know whats going on and what kind of service you are providing
    Its very irritating and have not faced such worst service ever.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shweta Biswas
      from Kolkata, West Bengal
      Aug 18, 2017
      Report
      Copy

      Address: Kolkata, West Bengal, 700053

      Awb no - [protected]
      Ref no 056482
      I send flight tickets and pan card from kolkata to bagdograon 16th august, 2017 they told delivery must be on 18th august, 2017. Flight date is 21st august, 2017 at 6pm. But till now they take no action to reach my urgent documents.. When i want to contact with customer care of blue dart they cut my ph and tracking status is network delay, will impact delivery. How is it possible to get rid of this situation plz take an action..
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pranali dhumal
        from Ponda, Goa
        Aug 18, 2017
        Report
        Copy

        Address: Pune, Maharashtra, 411029

        Yesterday i had sent courier by blue dart to telangana. Today i received it back in very bad condition. Somebody has opened the package. It was a very urgent and important document. They returned the document saying consignee is not available. We had tried to contact customer care for the same. But didn't received good support from blue dart customer care. We have lost business because of the poor service by blue dart service.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gaurav Kalsi
          from Pithoragarh, Uttarakhand
          Aug 18, 2017
          Report
          Copy

          Address: Rupnagar, Punjab, 140123

          My name is gaurav kalsi i am from cit6y nangal, district ropar, state punjab 140124. On 9th of august i have ordered a samsung laser printer through amazon. The last expected date of delievery was 17th august 2017. But the prodect is not delievered yet. Bluedart is the delieverer of the product they have got the product on 14th aug 2017 but not delieverd that product. When i concer about the product in their office then staff was misbehaving me. If the action is not taken against them, then i will file complain against bluedart in consumer court.
          My product detail is ordered on 9 august 2017 order#[protected]
          And the.
          Shipping address
          Gaurav kalsi
          Saini painter shop, jawahar market, nangal
          Jawahar market, near kamal transport, nangal
          Nangal, punjab 140124
          India
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratik Darbhe
            from Coimbatore, Tamil Nadu
            Aug 18, 2017
            Report
            Copy

            Address: Nagpur, Maharashtra, 440009

            I have bajaj fience couier of no [protected]. I checking track system but still deliver last two days. Please look into matter. Currently i am out of station. Please handover these couier to mrs. Sonar. She will aviable at that place. Or please call on my no [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              W
              Wasimakram.1994
              from Bareilly, Uttar Pradesh
              Aug 18, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 121003

              This is my tracking id [protected] which is containing my pan card, it was delivered to some other guy, and when i complained about it on their no., they cut my call and after that they are not answering my call.
              How can they deliver a courier of my name to another person.
              Please help me as soon as possible as i need my pan urgently. And that too can be used by someone illegally.
              Aug 27, 2017
              Complaint marked as Resolved 
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Umang Lakhera
                from Roorkee, Uttarakhand
                Aug 17, 2017
                Report
                Copy

                Address: 248001

                I am highly annoyed with service in dehradun of blue dart. I haven't been inform about the package (Passport) has already reached dehradun and also it's been more than 3 days and the tracking tells me incomplete address, if i have provided with the number then why didn't anyone called me up and asked for the pick up from the office if the service wasn't available or courier people are unable to locate the address also passport is a very important thing my work is much delayed due to such delay delivery and non communicating behaviour, kindly revert back i can come and pick the parcel.
                Way bill no. [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Varsha Sacheendran
                  from Kasaragod, Kerala
                  Aug 17, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560037
                  Website: BlueDart.com

                  They run a courier service. But they are not able to do a simple address location. Which any child with a phone can do these day. They have delivered multiple times to my address. But each time i have to send hours on the phone to get something delivered to me. And precious time is lost. The same address is on my passport. It's verified by the govt of india, but for bluedart it's invalid. What a joke. Waybill no : [protected].
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Krishna070
                    from Indore, Madhya Pradesh
                    Aug 17, 2017
                    Report
                    Copy

                    Address: Indore, Madhya Pradesh, 453441
                    Website: Www.bluedart.com

                    I have booked some products from amazon.com and their product is delivered by blue dart in my region mhow. Blue dart has received my product at their mhow office but did not delivered to my address which is 3km far from mhow. They even not tried to come to my place and replied fake statement that i am out of station. Also i went to their office for my parcel but they told me that it will delivered today but today i got a message from amazon that my parcel is returned due to i refused to take it. My order no. Blue dart awb# [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RAUSHAN KUMAR1
                      from Jewar, Uttar Pradesh
                      Aug 17, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Madhubani, Bihar, 847211
                      Website: www.bluedart.com

                      Hi, this is regarding tracking id-[protected]. I got a message yesterday saying that product is out for delivery. But i haven't received any call yet nor the product is delivered at my address. I suspect that bluedart madhubani will return it without attempting for delivery because they have been doing so in past. Earlier, a couple of times they have called me to collect my parcel from their office citing "i don't have people to deliver to home". When i refused, they returned the order with reason "door locked". So i doubt they will deliver this time. Please update on status.
                      Aug 17, 2017
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ranjith001
                        from Hyderabad, Telangana
                        Aug 17, 2017
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh, 500086
                        Website: pan card

                        Dear sir,

                        I have applied for pan 26 jul 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on aug 09, 2017, i got the following message:

                        "your pan card has been dispatched on 27jan2017 by blue dart express ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 14 aug2017."

                        Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 14 aug 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

                        . But no response from them too till date.

                        Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

                        Acknowledgement no: n-[protected]

                        Yours truly,
                        Ranjith
                        +91-[protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sahibkaur
                          from Mumbai, Maharashtra
                          Aug 17, 2017
                          Report
                          Copy

                          Address: 140507

                          Pan fuzpk4882e ack [protected] awb [protected]. Sir i have not received my pan card till date as the date of receiving was 29th july,,, and i called so many times there is nio response from the respective person... Totally neglegience from your side causes delay in my work... As u knw its an important document,, its really not good... Kindly send my pan card as soon
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deep0991
                            from Mumbai, Maharashtra
                            Aug 17, 2017
                            Report
                            Copy

                            Hi,

                            I ordered two items on 10th august 2017 at the same time.

                            One item got delivered by delhivery service in a timely manner but on the other hand the item which is yet to be delivered by bluedart service showing status as undelivered shipment held at location.

                            However both items was to be delivered at same address in lucknow but blue dart hasn't found the delivery address yet and it is 17th august today.

                            Such a pathetic service blue dart is.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Order is delivered now after sending emails.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              HUSSAIN SYED K
                              from Hyderabad, Telangana
                              Aug 16, 2017
                              Report
                              Copy

                              Hi team
                              I'm really disappointment with your service. Waybill number is [protected]. The executive never call me and he never visited to house. He made the status as closed. Without my prior the executive how he will close the status. I will reach out to consumer court and i have proof that executive didnt visited to customers house and make the status as closed.

                              Thanks
                              Syed
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aniketa Aniketa
                                from Gurgaon, Haryana
                                Aug 16, 2017
                                Report
                                Copy

                                Address: New Delhi, Delhi, 201301
                                Website: www.bluedart.com

                                Extremely disappointed by the service of bluedart! Sent a courier to my brother in chandigarh from delhi on 8th of august and the same is still not delivered. Called to the customer care at least 5 times so far. They say that the pincode i wrote down on the parcel was wrong. That's not quite possible considering the fact that me and my brother use the exact same address for all other online deliveries as well. No one else ever had a problem.
                                Bluedart, you must understand the kind of service that you're into. There is something extremely important and urgent in the package that i've sent to my brother. The least you can do is update a person with honest transaction status. Through that at least the other person can make some arrangements in the contingency. Highly disappointed guys. It'll be really great if you could look into the matter and get my package delivered asap. It's my young brother living in a college hostel compromising with his basic necessities.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anjali solanki
                                  from Indore, Madhya Pradesh
                                  Aug 16, 2017
                                  Report
                                  Copy

                                  Address: Indore, Madhya Pradesh

                                  Blue dart all delivery boy was unable to find a prime location in indore. This happens with only blue dart. All other courier services are easily find my address. Nd the delivery boy left a remark with "unlocatable/landmark needed".
                                  Same problem happens with me last time. You can check with my recent docket no. [protected].
                                  Date of incident - 14/08/2017
                                  Name - anjali solanki
                                  Contact no. [protected]
                                  Email - [protected]@gmail.com
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kannan chinna kalai
                                    Aug 15, 2017
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400037

                                    HI Team, If the land mark is require, why you didn´t call the user and cross verify. I have send few information via blue dart protal.. no response. I need that document to be delivered by any change tomorrow. On 16th 9.30 am we have Spain visa interview. Its really urgent. With out this document they will not access the vis form. Please help
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ajit Mario John
                                      from Mundi, Madhya Pradesh
                                      Aug 14, 2017
                                      Report
                                      Copy

                                      Address: 459441

                                      I had a shipment in which my Pan card was being sent. Your official use to update the status consignee address is incorrect, when I asked why I got a silly excuse that the service is not available in your area.

                                      I am highly disappointed my pan card came to its Mhow office on 5 Aug and nobody even called and inform me otherwise I would have gone to office to pick it
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Sir

                                      The delivery man came in our factory for delivery of material, Security man says that material unload in second gate, But delivery man refuse the secuty man and go back with the material.

                                      M/s Admac Lifesciences
                                      Plot No.107A and 107B, EPIP, Phase-1, Jharmajri, Distt Solan H.P
                                      [protected]
                                      Hi Team,

                                      waybill no: [protected]
                                      I have not received the courier but the status says delivered.

                                      Can you please deliver this?
                                      Sudhindra Sharma (or Shakunthala) No 19 MIG 2 KHB Colony Bidadi

                                      This is very important document and cannot be delivered to someone else.

                                      Please do the needful.

                                      Thanks
                                      Shruti
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dr Ashok Andhale
                                        from Pune, Maharashtra
                                        Aug 14, 2017
                                        Report
                                        Copy

                                        Address: Satara, Maharashtra, 411007
                                        Website: Blue dart courier

                                        I told your customer center this morning that how Important shipment is, i was told that it will be delivered today before business hours but it is not delivered and no information that it will delayed. When I called up your customer cares the Gentleman Mr. Aniket said that due to heavy load it will not be delivered today.

                                        Why are we using courier service to get our shipment delay? If you are not able to give proper service to customer close your company OR terminate your staff who are not giving proper service.

                                        Regards
                                        Dr.Ashok
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        आपकी सर्विस बहुत खराब है जितने पार्सल आये है सब पार्सल फ़ोन लगाने पर दिए है कई बार फोन लगाने पर डेलिवरी मिलती है और कुछ पार्सल तो सर्विस के वजह से वापस भी चले गए है, इसलिए कृपा कर सर्विस प्रोवाइडर चेंज करे धन्यवाद।
                                        My consignment no is not received.add.is fino Bank baliya.begusarai.i work at fino Bank.please deliverd to the fino Bank.my cont no is [protected] & [protected] my name is satya prakash arya.please.
                                        I ordered bornvita 5 piece health drink but i got only 3 piece but they took money for 5 pouches
                                        They are not telling us information about our order that when will it be delivered
                                        My order number is [protected]
                                        Please tell me when it will be delivered or I need refund. I need fast service.
                                        I need my 2 pieces delivered
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit