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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Feb 17, 2026

Complaints 10592

Resolved

944

Unresolved

9648

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 384

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Address: Kolkata, West Bengal, 700009

I'm a m. R. Of sunpharma industries ltd. & receives my consignment through ur service manytime. But this time a very awful situation happened for one o[censored]r delivery person named lokesh (Ph - [protected]). Today when he arrived at my place, he refused to lift my consignments to 1st floor & argued badly with my wife too. Earlier he misplaced one of my consignment (April, 2017) with other; i didn't made any complaint then. But now i found this very regretful, and advise u people to take some actions towards ur service and delivery mens'. Hope to see some improvement.

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I didn't receive my parcel yet. The date of arrival was 21st aug. I tried calling the toll free customer care line[protected]Which is not toll free, i was charged rs.2 every time i called irrespective of the call is connected or not) given on your site but was of no use. Please check and let me know soon. The tracking details are as follows :

1) waybill no : [protected]
2) reference no : [protected]

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Address: Jorhat, Assam, 785001

I applied for pan card in the month of may-june which should have been delivered by bule dart express (Jorhat) by 26 th july 2017 which i haven't received, when i went to inquire about it, i received a very irresponsible reply from the courier (Blue dart express), they said that we receive thousand of pan card for delivery every day so it is not possible to deliver it to everyone. This type of behavior is not acceptable so i would like some strict action against so this wont happen to any customer

Blue Dart Express customer support has been notified about the posted complaint.

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G

Gaurav Gujare

from Nashik, Maharashtra

Aug 25, 2017

My parcel supposed to come today, I was not able to attend the call due to highly traffic. When i call back to the delivery number, it was an automated machine they used to call. So no communication no delivery, even they don't give their number on sms.

D

debarsi_incon

from Kolkata, West Bengal

Aug 25, 2017

I am not receiving my bank debit card from blue dart courier. Also I can't contact blue dart courier service. Please help me. Ref no.[protected]

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I ordered boat headphones from paytm.. Which was scheduled to be deliverd at 23 august 2017. I didnt recieved my order from the deliveryboy and the status of my shipment is delivered.. My waybill no. Is [protected].. Please help soon.. I have made my payment through debit card.. I didnt recieve any calls from deliveryboy.. Such a bad service from bluedart.. Help me soon

Blue Dart Express customer support has been notified about the posted complaint.

Aug 20, 2017

Rajeev Kumar Panchal's response Pls solve my complaint.

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R

Rajeev Kumar Panchal

from Delhi, Delhi

Aug 25, 2017

My 1 pan card return with update or no call my contact us and 2 pan card all ready recicved same address awb no [protected]/ [protected] your staff received per pan card 200 paid money this reason my pan card received. 1 pan card this reason return why. Pls complain solve..

J

Jashan Preet Singh

from Panipat, Haryana

Aug 25, 2017

They are not attending any call even if its urgent or not. They are not replying to any questions and also trying to make us fool about the status of the product. You should take great action regarding them.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

The above two way bill comprising two pan cards sent by nsdl on 11.08.17 have not been delivered to recipient address not even contacted to make any effort for delivery rather returned back to sender. Very very unfortunate of this worst type of services from a so called blue chip courier company. Is it for which people depend so much, pay much more than govt postal service and make them millionaire out of public money without any services. The worthless chaps sitting in the customer care has the only job to warm the chairs and dictate rather customer with lame excuses.

Is it not the right issue to seek for a justice at the consumer court for monitory compensation.

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Address: Mumbai City, Maharashtra

I live in a hostel and had given my hostel address for shipment. Shipment attempted was not delivered quoting premise closed whereas caretaker is always present to receive any parcel. No call was made to me for the same. Otherwise i could plan my presence or indirect the guy to deliver it to caretaker. Now i am clueless about how to get access to my item. Called up customer care but it just disconnected when i chose to talk to the representative.

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Address: 560037

Website: Bluedart

I got one debit from digi bank through blue dart
So they send on 21/8/2017 from digi bank but as of now i didn't receive any call or message from bluedart but executive is said that he called on my registration number i. E [protected] and u guys are providing the # services to customers and u guys are mentioned toll free number which mentioned below that is chargeable number for 01 minutes u company is taking 2.50rs/- from customers and while customers speaking to u r customer care executives they are disconnecting the calls and i[censored] r delivery boy will reach to their delivery address should he need to call to customers and they are not called to customers and they are updating status wrongly and u r delivery boys and customer care executives are providing # services i can give rating for u r blue dart -0.00001 because of # and bull # service.

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Address: Mumbai City, Maharashtra, 400706

I have applied for credit card in hdfc bank all informeation provided to bank and courier also but every time bluedert express not delivred now 6 time happen in 2 months. Ex - sector missing, landmark missing, address not clear but this is totaly wrong i have provided every thing such required. Other company delivred propery but blue dert person behave also not good. I am totaly upset from blue dert and hdfc bank both.

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Address: Bangalore, Karnataka, 560021

We are receiving parcel from blue dart express ltd. On freight on delivery (Fod) basis but in spite of repeated complains and reminders the delivery boys are not issuing proper tax invoice at the time of delivery but instead they get the freight charges breakup in a plain white sheet (Attached photo) based on which they are demanding for payments and if we deny to make payments without proper tax invoice they do not deliver the parcel. We...

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Address: Khordha, Odisha, 752054

Dear mam/sir,

I dinabandhu pradhan inform you that i have a parcel of axis bank vide consignment no - [protected] but i have not received above parcel since last 12 days above (From 11.08.17 to 23.08.17) through blue dart express, jatni, khurda, odisha-752050. But why?

It is very very poor service of blue dart courier.

Thanks & regards,
Dinabandhu pradhan
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

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T

tunia

from Bhubaneshwar, Odisha

Aug 23, 2017

Dear Mam/Sir,

I have received a parcel of Axis Bank Credit Card on 23.08.17, at 4: 15 PM after complaining today morning before you.

Thanks for your co-operation for above matter.

With Regards,
Dinabandhu Pradhan
Mob-[protected]

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Address: Bangalore, Karnataka, 560078

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no :[protected] my way bill no. [protected]

Aug 23, 2017

Complaint marked as Resolved

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P

Prabinkr

from Sonipat, Haryana

Nov 13, 2017

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to [protected]

P

Prabinkr

from Sonipat, Haryana

Nov 13, 2017

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to [protected]
Shipment no [protected]
Please I'll request you sir... Plzzz

N

Niraj Poddar

from Hyderabad, Telangana

Oct 14, 2018

No attempt to deliver the courier. The status of courier states that the address is incomplete but on same address have received numbers of shipment. If the address was not locatable they could have called me before returning the courier.

R

[email protected]

Sep 9, 2020

Dear sir the courier boy has not deliver in my home I didn t get any call from delivery boy but in status showing cosignee adrees unloctable landmark needed I am rquesting respond this mail as soon as possible awaiting for your reply if any proble arises please call to protected shipment please i ll request sir plzzz

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Address: 380015

Last 4 days. Blue dart is not delivered my shipment of kotak mahindra bank card. Company sending text msg like this. Exm. (Your kotak bank shipment has been through blue dart and delivered by hardik awb #[protected])
What is this. I thing blue dart servise is not good. I dont have revieved any parcel by blue dart. So please check this msg. And send me my shipment.

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Address: Indore, Madhya Pradesh, 452010

Website: [email protected]

Our parcel [protected] is lying at indore since yesturday. Yesturday status was showing as delivered but we havent recieved.
After detailed enquiry today we got message that it will be deliverd today at 3pm but not came. After we contacted care many times they told 6pm and 7 pm but still not recieved. Now they telling for tommorow. No attempt made for delivery in two days for the parcel we are waiting. Please help.
No intimation no contact. Nothing

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Website: www.bluedart.com

Dear all,

I was supposed to receive the courier vide airway bill no. [protected] on 21st august. On due date i got a call from the delivery boy and he asked me to come to some other location for taking delivery. However i requested the delivery boy to come at the address mentioned on the courier which he declined.

Not only this, he also mentioned the remarks that customer refused to accept which is height of misleading information being provided. I request the concerned to take immediate corrective action and get the courier delivered to me at the earliest.

Rajeev aggarwal

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Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

Dear sir...

Many times i called in customer care but nobody given best resposce. My all fo product not delivered and send back, courier boy called my but given my product. And say in office that address not find. It is very urgen. Detail of courier is given below. And update my mobile no.

Awb no. [protected]
Name babli kumar
From kurikhera dadri
Mobile no. [protected]
[protected]

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Address: Bangalore, Karnataka, 560098

Website: bluedart.com

Dear sir/madam,

Greetings for the day!

I never thought to will give complaint on courier company. Business is simple. Seller sends consigment and i receive the same.

To my surprise my consignment is getting rotated from one branch to other branch in bangalore. Noboby calls and updated the exact timing to deliver.

I think now a days blue dart is appointing goonda like staff in the branches. I have attached one of the goonda like person at rajarajeshwari nagar branch, bangalore. It is upto what action you take on him.

He is challenging that my consignment will not be delivered and instructing others to hold consignment. His name is udaya chandra c, pickup and delivery staff.

Waybill no : [protected]

This is very serious issue and pl respond at the earliest.

Thanks for your time and looking forward for ur reply.

Ravi kumar burma
[protected]

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Address: 628103

Whenever i receive things through blue dart courier service the courier boy easily saying that come and collect your things which u ordered and he collecting the service charges too and not delivering the goods at home. The service boy is not working with response, please take immediate action at that particular branch service guy.
Branch name: blue dart, pudhukottai, tuticorin district

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Address: 400053

Website: blue dart

Your courier person just called my husband & started abusing on phone. I will not take this behaviour. Will file a complaint to police station if you people wont take action against this person (Contact number of that person is [protected]
) kindly take the action or else i have to file a complaint against you people. If m saying means will do it.

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ਬ

ਬਿਨਾ ਸਹੇਲੀ ਤੋ

from Gurgaon, Haryana

Aug 22, 2017

I'm Jatin from Tehsil Ratia, Dist. Fatehabad.. 6 days Ago they call me u parcel here and receive it.. When I m going evrytym ur store closed and evrytym they send not product Costmer's Address's..

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Address: Mumbai City, Maharashtra, 400053

Website: blue dart

Hi, this is manisha nagara, through blue dart my documents was suppose to come. Your service person called my husband asking whether we are at home or not.. My husband instructed them to come on saturday as we are working couple. But your person when turned back neither he left his contact number nothing. This is really irritating & unprofessional at your part. Just because of few people your company name is getting spoil. Now i have to re apply for that document

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A

Aman Verma (AV)

from Raha, Assam

Aug 22, 2017

I've bought an item more than a week ago from Ebay. the awb no is [protected]. it says CONSIGNEE'S ADDRESS UNLOCATABLE. whereas on the same address different courier services product hassle free delivery. Blue Dart is the worst courier service provider in India. please look into the matter.

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Address: Jind, Haryana, 126102

Website: www.bluedart.com

Nsdl sent my pan card via blue dart.
Blue dart employees did not delivered it. Even they did not call on my phone.
They don't deliver packets to consignee.
Then why bluedart should work in field?
They should close tgere offices if they don't want to work.

They have returned my packet to origin.

How to deal with these stupids here?

Awb no : [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Aug 26, 2017

Updated by kaushik10 Hi

5 days have passed but still there is nobody bother on case from bluedart team. this shows how professional they are .

I am very disturbed by this behaviour of bliedart. i will file a case against blue dart .

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 31, 2017

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

kaushik10's [Complaint's author] reply, Sep 1, 2017

Hello Nsdl team

you worked great and sent via bluedart but they did not delivered at my home .

Kindly take action against bluedart.

anyway here is acknowledgement no :881031140798616

thanks

K

kaushik10

from Mumbai, Maharashtra

Sep 14, 2017

Hi

Anybody have time to check my complain Please ?

Thanks

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