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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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S
Sony94175
from Moga, Punjab
Jun 18, 2018
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Address: Moga, Punjab, 142001

I am permanent customer of blue drat courier. I am daily visit in your office situated in my city like my lot courier parcel and pan card in your courier service. No doubt your service is very well but your employee also knows me but your employee my pan card not reached me. I also visit in your office and one phone call i received my parcel and pan card. I hope you early action against this matter. My cell no.[protected],[protected]
Blue Dart Express customer support has been notified about the posted complaint.
Very poor service in chhindwara 480001. Extremely rude behavior by monu chokikar. He is fooling me since last 10 days. This is not aspected by bluedart. There are many courier service but I chose bluedart. Very much disappointed.plz emidditely action .
He is very rude with ladies and senior citizen. He also compell the customers to take delievery from his own office. And on phone he threaten to send the courier back. Kindly look into the matter otherwise i will lodge a complain in women cell.
Bindiya Prashar's reply, Jun 13, 2018
His name is Gurpreet singh and owners name is harpreet
I have applied for Pan.your courier guy from blue dart chakur haven't delivered the parcel for 15 days. He haven't connected with us to deliver.take an action on him, they behaved with us inappropriately.
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    B
    Bhagabana Barik
    from Gurgaon, Haryana
    Jun 18, 2018
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    Address: New Delhi, Delhi

    I have booked a small package containing essential document from new delhi to bengaluru on 13 jun 18. Consignment no is [protected]. Even after passing of 05 days the items has not been delivered to the addresse which i have clearly mentioned as mayuree barik, room no 507, jonas hall. Girls hostel. Christ university housur road bengaluru-560029. This is disgusting. Plz enquire & take needful action. Bhagabana.
    Blue Dart Express customer support has been notified about the posted complaint.
    I have not received my order. The tracking tool is saying it's delivered. I have recieved no sms, call or e-mail regarding to the delivery.
    Waybill no. - [protected]
    My name is Bharat Kumar.we placed one order in Paytm the tracking number is you are not giving the delivery for this tracking number this is the second time for not giving late delivery
    Your Union Bank shipment has been delivered through Blue Dart and received by ILSHLAM AWB #[protected]. I did not received my courier
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      A
      arvindersingh
      from Bengaluru, Karnataka
      Jun 18, 2018
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      Address: Mumbai City, Maharashtra, 400076

      Documents on 12 jun 2018, blue dart awb no [protected] was booked from mumbai to chandigarh at coloba mumbai with assurance and delivery time as 14 jun 2018. Document not being delivered on 14 jun the customer care was contacted several time on 15 jun at 1209hrs,,,, 1215hrs,,, 1218hrs,, 1719hrs,, 1722hrs and it was assured that package will be delivered on 15 jun.in evening when customer care was contacted it was told to collect the package from sector 8, chandigarh office as they are unable to deliver at this time or you have to wait till next day. As it was important document required on 16 jun early morning in court of law, immediately office in sector 8, chandigarh was approached after reaching office at 1800hrs it was told by office staff that they no instruction from customer care, when again approached customer care it was told by sector 8, chandigarh office to come after 2 hours. After 2 hours when sector 8 chandigarh contacted they showed there in ability to give the package as baggage according to them was not sourted out. This resulted in huge loss of money and time as documents could not be submitted in time. Kindly look as otherwise same has to proceed through court of law.
      Blue Dart Express customer support has been notified about the posted complaint.
      I was supposed to get my shipment on 15th june 2018. I didnt got it yet. Even its has been of delivery on yesterday at 4.50 pm. Even i have called many times on ur ankleshwar office but they not recieving call.

      late delivery of parcel - Comment #3131726 - Image #0
      My cover awb no [protected] cannot come delivery boy
      office girl told my address
      Un service area why received my cover blue dart please tell me
      By duraisamy
      Parappatty
      Karur
      [protected]
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        P
        pawan mahal
        from Ludhiana, Punjab
        Jun 18, 2018
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        Address: Chandigarh, Punjab, 160047

        My ref no is [protected] and my curriour is delivered here in your panchkula since 10 days before and still its nit delivered to me and i have called your office so many times and even not attempted my office address. This is totally harassment to me and my very important documents having in that curriour. I am gone lodge a case against you because you have not delivered my post intensely.
        +1 photos
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          T
          Tdcameer
          from Rayachoti, Andhra Pradesh
          Jun 17, 2018
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          Address: 500040

          My awb no is [protected]. I have checked in online its showing
          Incorrect address. But my address is 100% correct how you guys incorrect address my address. I am chalange my address. Please deliver my card as soon as possible

          Mohammed ameer
          40-443/42/1
          1st floor
          Opp:. Mahabharat building
          Gopal nagar, moula ali
          Hyderabad - 500040
          Cell :[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            siddiqui2018
            from Mumbai, Maharashtra
            Jun 17, 2018
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            Address: 421302

            To,
            The nodal officer,
            Blue dart, bhiwandi branch.

            Sub : complaint against blue dart delivery boy (Faisal momin)
            Ref : 1st order no.:[protected], 8th june 2018,
            2nd order no.: [protected], 12th june 2018

            Dear sir,

            With due respect i regret to lodge this complaint about the extremely offending behaviour of one of your delivery boy faisal momin. Bhiwandi branch. I have mentioned my order no's on the above reference 1st order no.:[protected], dated 8th june, 2018. 2nd order no.: [protected], dated 12th june, 2018. Bhiwandi branch.

            One of your delivery boy faisal momin of bhiwandi branch blatantly refused to deliver the goods on my given address. (1st order), first he phoned me that i couldn't come to your address, because i have left past the location as i have no time to deliver the goods on your given address i have many more work to do. When i enquired phoned him to know about my delivery status he blatantly refused to come on my given address, on top of that he asked me that you come to me and collect the goods to some other address. Also he told me that i am going to cancel your delivery if you will not come to collect your goods, and he message to the company that location undetected and shipment held at location. His tone and approach was very rude and offending this is the description of my first order.

            Sir, now i am giving you the description of my second order dated 12th june, 2018. This time delivery boy faisal momin didn't deliver my goods again second time and he message to the company that the address unlocatable / landmark needed. Infact i have provided a very clear landmark in my order.
            Landmark : behind star hotel dhamankar naka. Which is very popular and famous landmark. He again showed a very negligible and irresponsible behaviour, neither he had called me to know my address.

            I request you most humbly to kindly look into this matter with urgency. I have to pass a great deal of pain and trouble because of your delivery boy faisal momin bhiwandi branch. I have lost my valuable time and energy. Sir i request you to take a strict action against this rude and offending delivery boy faisal momin. He is bringing a very bad name to "blue dart" if such kind of delivery boy will exist in your company then they will bring a very bad name to your "blue dart" and will ruin the reputed company like blue dart.

            I the undersigned complainant will be looking forward that you will take some quick and serious action against him or i have to take my complaint to the higher authority of blue dart.

            Yours faithfully,
            Siddiqui mohammad ali akhtar
            Bhiwandi. Dist - thane.
            Mobile no.: +91 [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              Hemant604
              from Jodhpur, Rajasthan
              Jun 17, 2018
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              Address: Jodhpur, Rajasthan, 342001

              Mere es pod no. Se ek courier treak kiya thaa. Per vo incomplete address show ker rha hai. Par jo address mene es per diya hai vo address mera complete address hai. Or es address per mere sabi courier aate hai. Per es baar courier aaya hai. Per kisi bi courier boy ne mujse contact nahi kiya hai. Or na hi muje local office se call aaya hai. Or system per galat treaking show ker rha hai. Or 2-3 din se courier local office me hai. Per vha se koi bi contact nhi ker rha hai. Mene eske liye bhut se mail id per complant kiya hain, per us per bi koi answer nhi ker rha hai.
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                A
                A S Grover
                from Nagar, Rajasthan
                Jun 17, 2018
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                Address: New Delhi, Delhi, 110026

                Had applied for uk visa with option of delivery by courier.

                To my shocking surprise i was delivered a packet with some one else's name as per vfs slip and my name and delivery slip of blue dart.

                The delivery boy realized mismatch of vfs slip no. But after informing his supervisor or may be his delivery center head, they decided to deliver the packet.

                Out of curiosity i immediately opened the packet to make sure that the passport inside was mine.

                Surprisingly it was someone else passport which was delivered to me and now i dont have the update of the whereabouts of my passport.

                I have been asked to get in touch with vfs for the same.

                Somebody needs to take a serious note of this either uk high commission or vfs as this could be happening with other people also.

                Just by getting a declaration signed from the customer does not take away responsibility of vfs or blue dart or for that matter uk high commission to whom they represent in case of loss or misuse of document.

                Not sharing the photo shot of the vfs/bluedart packet for proof to safe confidential information.

                Need urgent action to the same
                Blue Dart Express customer support has been notified about the posted complaint.
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                  R
                  Rajivvel
                  from Chennai, Tamil Nadu
                  Jun 16, 2018
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                  Address: 643001

                  Hello sir this is rajiv from ooty, tamilnadu, india. I ordered mi 20000mah power bank in mi store on 9.6.2018.in bluedart tacking they showed expected delivery on 15.06.2018. But still now i didn't received my order. My zip code is 643 001. May i know the reason for delay sir? Please help me to get my order earlier as possible sir. +91 [protected] its my mobile number sir, from india.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    kalavati patil
                    from Tumkur, Karnataka
                    Jun 16, 2018
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                    Address: Gulbarga, Karnataka, 585223

                    They do not deliver the parcels to the home and when asked about the same they say that it is their wish delver the products to home, but the online shopping sites charge money for delivery also. The boy at courier service behaves very badly, he doesn't have any sense and mutual respect. Actually, i ordered some books from oswaal.com, they arrived on 16/06/18, the boy called us we asked for home delivery and he didn't deliver them and when we went there and asked about the same he was behaving like a goon and was asking us to give him respect, without giving respecting us and i had also paid money through online, instead of giving the products he kept them and said that he will return them. Actually, he also took my signature didn't give my parcel

                    This bluedart shop is in shahpur and the address is
                    Shahpur

                    Pincode 585223
                    Address blue dart express ltd
                    Vaishnavi regncey
                    Laxmi nagar b b road
                    Shahpur
                    Location shahpur

                    Contact number of the delivery boy is : [protected]

                    My request is to terminate that shop or give customer service very good or give the dealership to others. I also want my money refunded else i will file a case against bluedartat consumer court.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jun 17, 2018
                    Updated by kalavati patil
                    Yesterday i recieved a call from blue dart courier office mob no.[protected] to take the delivery of the parcel i went there and signed, after taking my sign he refused to deliver the parcel then i came home given a message as follows
                    "my order no ob70591 for oswal books, i m c patil visited your courier office to take the delivery of our order but you denied the delivery of the parcel asking for id proof so as per your request now i am sending my aadhar card id no.[protected] come to my address and verify my id and deliver my parcel"
                    So please sort out this matter & instruct the courier franchise to deliver the parcel to the given address.
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                      G
                      Ganeshsaini007
                      from Chandigarh, Chandigarh
                      Jun 16, 2018
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                      Address: Sonipat, Haryana, 131001

                      I booked a product on 9 june from paytm app order id:[protected]. Paytm said product will be delivered by bluedart services (Awb: [protected]). Then, today (16june) i got a call from bluedart delivery boy, he told me that "i have to visit their store to get my product". That was a home delivery deal. Please take an immediate action, this is the third time that they told me that i have to visit store.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        I
                        ipeecee
                        from Muzaffarnagar, Uttar Pradesh
                        Jun 16, 2018
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                        Address: Kolkata, West Bengal, 700040

                        As always, blue dart shipment [protected] not delivered when it was out for delivery. The executive called me that he will be delivering in 3-4 hours. But after that he didn't arrive, when i tried contacting him there was no response. If there has been any mishap, noone from bluedart team has contacted me. Why this foul play always happens by blue dart?? Including pilfering and wrong status update and delay in delivering shipment.
                        And just to mention, i called up nykaa, from where the shipment has arrived, blue dart yet again managed to give a false update that my address is in a no-service area.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Mamoon hassan
                          from Angamali, Kerala
                          Jun 16, 2018
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                          Address: New Delhi, Delhi, 110025

                          I was to recieve a shipment (Tracking no:[protected]) from south delhi, community centre, nfc, pin: 110025. Everything on the box was written correctly but that employee put the wrong pin code on the tracking receipt. So, right now i have no idea where my parcel is and i am in desperate need of that. So, kindly take strict actions against your employee.
                          +2 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          I mr.pravin jain had done the courier with blue dart worli branch on Saturday 23/6/2018 to be delivered to Lucknow hotel ranbir and your employee and assured me that it will b delivered to Lucknow on 25/6/2018 but still it didn’t delivered there and my function is over yesterday. So today I jus wen to your worli branch again for the refund of the parcel to mumbai office again and give me my amount back and I want my compensation as I had purchased it from Lucknow only the new sherwani which had been delivered from mumbai blue dart so I request u to go deeply in this matter and I want compensation and want ur call back to me mobile number is [protected]
                          Docket number was-[protected]
                          Comments
                          Pr Pravin s jain
                          1 minutes ago


                          I mr.pravin jain had done the courier with blue dart worli branch on Saturday 23/6/2018 to be delivered to Lucknow hotel ranbir and your employee and assured me that it will b delivered to Lucknow on 25/6/2018 but still it didn’t delivered there and my function is over yesterday. So today I jus wen to your worli branch again for the refund of the parcel to mumbai office again and give me my amount back and I want my compensation as I had purchased it from Lucknow only the new sherwani which had been delivered from mumbai blue dart so I request u to go deeply in this matter and I want compensation and want ur call back to me mobile number is [protected]
                          Docket number was-[protected]
                          Sir do Rply to my complaint I’m waiting for ur reply till 24 hours otherwise will post on all social media about this matter
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                            Somu35360
                            from Kuzhithurai, Tamil Nadu
                            Jun 16, 2018
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                            Address: 641034

                            I am working in eris pharma located at gujarat. My company having corporate account with blue dart. Every month am receiving parcel throug blue dart.. I am really disappointed with blue dart courier service especially delivery part.
                            My way bill no - [protected]. I tracked this number showing delivery status on 9/may/2018. I contact local blue dart office coimbatore branch yesterday. Ie 14/june /2018.. One of person called from blue dart office. Assure to deliver one or two days.. Next day (15/june /2018) i received 4 box through delivery boy. Out of 4 box, 1 box weight is very less compare to others. I checked that box 3 units of gift missed costing around 12000/-.. That box installation tape different from other box tape. Under the box installed amazon brand tape. Regarding this issue i attached photo copy of 4 boxes. Even customer care service not given proper response..
                            +2 photos
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                              rahuljc
                              from Noida, Uttar Pradesh
                              Jun 15, 2018
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                              Address: Tikamgarh, Madhya Pradesh, 472339
                              Website: www.bluedart.com

                              Just now i call to [protected] number for asking the status of my order ([protected]). He put on me on hold for 5 minutes without saying anything. Then i told him at least you should inform. After that, i told him that i will rise to complain about this. Then he was unprofessional and cut the call. For this call spend 25 rs.

                              Some issue with blue dart:-
                              1. Unprofessional employee
                              2. If you accept an order for particular pin code, you should deliver to the mentioned address.
                              3. Many time service center asked me to come here and collect. I already paid the delivery charge. Why should i spend money and time again?
                              4. Delivery boy update the false status, he is not in the mood to deliver the product. This happens with me 2 times and i lost my product plus money.
                              5. I rise the complaint and nothing happens till now.

                              I need a proper reason for these. Get back to me [protected].
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Neetu somani
                                from Jaitaran, Rajasthan
                                Jun 15, 2018
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                                Address: 332713

                                Sir
                                I booked h pakage frm surat to neem ka thana wid way bill no. [protected] on the tym of booking... Booking agent did not tell me that they don't delever in neem ka thana.. Now frm last two days status of pakage is at kotputli. And status shows address unlocatable..

                                Plz ask company to delever my pakage

                                Neetu somani
                                [protected]
                                +1 photos
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                                  krunalhedaoo
                                  Jun 15, 2018
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                                  Address: 440009

                                  Hi,
                                  My icici debit card has been dispatched to infosys mysore branch but my current location is dubai.in this case, i will not be able to correct the deliverable s in person. Request you to kindly dispatch it to my permanent address in nagpur where my family stays.
                                  I am providing the details of my father who will collect the parcel on my behalf.

                                  Name : ratnakar hedaoo
                                  Mob: [protected]
                                  Address: pawansoot nagar, near ramna maroti mandir, nagpur-440009
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    santhoshrai85
                                    from Chennai, Tamil Nadu
                                    Jun 15, 2018
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                                    Address: Chennai, Tamil Nadu, 600039

                                    Dear sir,
                                    I am a seller on ebay my store name is rahmathstores from chennai. I have sold an vivo v9 phone on ebay. The item has been shipped through bluedart courier and the product has been returned back to us due to customer not available. The item has been rto and our package has been tampered and bluedart courier boys has stolen the phone. This is a really very shocking and worst experience we have ever got from a reputed courier company like bluedart.

                                    Regards,
                                    Rahmath stores.
                                    [protected].
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Jul 04, 2018
                                    Updated by santhoshrai85
                                    What Happen to my complaint kindly take actions or else i will file a case in consumer forum.
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                                      yashowardhan
                                      from Meerut, Uttar Pradesh
                                      Jun 15, 2018
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                                      Address: Haridwar, Uttarakhand, 247667

                                      Consg. Against awb no [protected] hasn't been delivered to recipient so far. It's been held at roorkee from last 6-7 days. The recipient to whom it was intended for went to your roorkee branch/depot with his id proofs but was refused to have his own belonging by your officers in-charge.
                                      The recipient fail to understand that to whom you would deliver it if not to the recipient to whom it's been intended for.
                                      Plz revert (Through e-mail - addressed hereinbelow and not via phone) if you can do something about it and if not the then plz do send it back to the sender.

                                      Yashowardhan
                                      Asst. Managrer
                                      Log. Dept.
                                      Finolex cables ltd, roorkee
                                      [protected]@gmail.com
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I ramandeep singh inform u this is the second tym again very bad experinecefrom ur courier late delivery n evn nt at my home i call him so many tym then he said come to me n get ur card n he allwys misbehave his name is rajinder singh... talking allwys nonsense way
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                                        supriyavikas
                                        from Mumbai, Maharashtra
                                        Jun 15, 2018
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                                        Address: Nashik, Maharashtra, 422010

                                        Dear sir/madam

                                        I had some courier from hdfc bank through blue dart service.
                                        From may'18 onwards the same courier sent by hdfc bank without contacting me.
                                        This time hdfc bank mentioned landmark as well as my mobile number so that they can contact me still they are not responding.
                                        This is 3rd time same consignment they sent back.
                                        Awb-[protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
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