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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 293

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P
pareek10
from Bayana, Rajasthan
Jun 26, 2018
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Address: Jaipur, Rajasthan, 302012
Website: [email protected]

Your toll free & custmor care number is not avaible. My cart recd. At jaipur 22.06.2018 but i am out of station same date. Your courier boy mr. Prahlad mobile no. [protected] talk to 22.06.2018. I will come to monday please send my card. I call back same person monday & tuesday, but your prahlad is not responce & i track waybill this time show consignee out of station, i talk to mr. Pawan contact number[protected], he say talk to your courier boy, i talk to 03.48 pm mr. Pahlawad but not responce, your service & our staff very poor.

I hope you contact me same date & same time & send my card same date.

My waybill no. [protected]
Sanjay pareek - [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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I'm Chaitanya Anamala from Nellore. I'm have one courier on blue dart.. But I'm waiting for executive since one hour at that place.. He is no respond very worst service.. We are not interested on this..This is not acceptable service..o[censored]r fos will do like this we are continue

executive name:Navin
Number :[protected]
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I'm Ramesh kannakat from bidar Karnataka i ordered Samsung galaxy s8 mobile cover from blue dart. You are blue dart company sent Samsung galaxy s8 mobile cover is un size and it's to big it's not Samsung galaxy s8 mobile cover...so please return this cover and refund the amount want i paid for that product
Reply
Hello sir aapki company farji h office me jao tab Waha pr bi Koi baat ni krta rudely or gali se baat krte h or coustmr care par bi solution ni h company k kisi bi employees ko Pucho to acha javab ni mil raha h blue dart fake company chor company
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    S
    suyog kulkarni
    from Mumbai, Maharashtra
    Jun 26, 2018
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    Address: Thane, Maharashtra, 421301

    Blue dart thakurli branch is very pathetic kindly take action against them as one of their employee mr. Milind raje has used slang words for mee and abuse me.. They have also reported fake delivery as my premises get closed by 5.30 pm where no one come here and they updated the status as premises is closed as i have cctv footage where no one come here even my security has told the same.
    Kindly call me on [protected] with his apology for the same.
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      Rajesh Lenka
      from Kolkata, West Bengal
      Jun 26, 2018
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      Address: 700129

      It is actually an ungrateful and waste services of bluedart that i have not received my courier with the tracking number [protected] till now despite of the fact that it is a banking delivery that was supposed to take place. I have called the customer services of bluedart but either calls are never picked up and the phone gets disconnected or the agents pick up the call and disconnect it. Bluedart claims to be the best in the industry and you should be ashamed to call yourself that. I am very dissatisfied with it thinking to share it via facebook. Or file ab rti against bluedart for the loss i am facing due to not receiving my banking product delivery.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Ram Awade
        from Mumbai, Maharashtra
        Jun 26, 2018
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        Address: Mumbai City, Maharashtra, 400088

        The parcel was not delivered and the reason given on the tracking tools is that the premises was closed. I have given my phone number and the courier did not call once before attempting to deliver. Can any body from blue dart call before delivery or not or they simply take back the parcel and show them as undelivered.

        I am very disappointed at the type of service this company is providing to the customers.

        Very bad!!!...
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        While tracking my order no.[protected] it was shown "delivery on next working day" and the item has not reached yet. It is shown that the item is shipped for delivery from Bannerghata and still not delivered to me.
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          M
          mintooooo
          from Kolkata, West Bengal
          Jun 26, 2018
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          Address: 800008
          Website: bluedart

          Dear

          It is hell service given by blue dart and their team, this arrogant and irresponsible team of patna do not bother of anything, they just make the easy deliveries and sit in their offices the customer care is also dumb and useless after updating and intimating no one cared and my shipment returned.
          My address is simple easy for all service provider but for blue dart the dumb mean senseless team did not recognize my address.

          I am not getting any higher official no otherwise i have made it to higher level, these # team should be sacked immediately.
          Blue Dart Express customer support has been notified about the posted complaint.
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            B
            babaintercare
            from Ahmedabad, Gujarat
            Jun 26, 2018
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            Address: 380015

            From last 6 days i am facing problem from blue dart service, my parcel delivered at wrong address and your branch office person not giving proper reply to me,

            This branch: ahmedabad

            Pincode 380051
            Address blue dart express ltd
            Shop no. 1 to 4 e block, siddhi
            Vinayak tower, near kataria
            Arcade, makarba rly crossi
            Location ahmedabad
            Telephone customer service - -[protected]

            I need proper reply, i will never used blue dart as my service

            This is my parcel no..[protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Prarthana Chengappa
              from Bengaluru, Karnataka
              Jun 25, 2018
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              Address: Mysore, Karnataka, 570027

              Hi,
              My shipment number is awb[protected]. The shipment arrived at mysore on 17th june, sunday. Its been 2 weeks and nobody until now has called, messaged or emailed to deliver the product and now the tracking information says that the shipment has been sent back! This is unacceptable and i want my shipment delivered to me asap.

              Thanks,
              Prarthana chengappa
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              The guy who came to deliver a parcel from nykaa, refused to come up and deliver it to my house, asked me to come downstairs and was the rudest person ever. My order number (tracking number) [protected]. Please do something about it. I'm very angry and disappointed.
              Reply
              [protected].
              So this credit card they don’t want to deliver . I don’t know why
              Please deliver it to my address today
              Reply
              Dear Team,
              I am personaly very disappointing for blue dart shipment...

              Every person are laying... not giving proper responses
              Name Sandeep Bawne
              Credit card
              [protected]
              Reply
              My Self shailesh sharma my hdfc bank credit card received by surat Belgium square branch 18june 2018 but No call every person busy courier company So Why I m believe this type service And I'm calling this company Cust care but no response
              Reply
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                K
                Kumarasamy Thirunvaukkarasu
                from Delhi, Delhi
                Jun 25, 2018
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                Address: 614007

                My waybill no: [protected],

                It's not delivered at my address. Yesterday's status was "delivery attempted-premises closed" and today its undelivered shipment held at location!!!
                I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back,
                But unnecessarily put the status as undelivered shipment held at location without any intimation. Please take action asap.
                Can you please what is the exact main address on blue dart at tanjore.
                View replies
                Blue Dart is not a reliable company. My parcel still not delivered with petty excuses. I hope this issue could be resolved immediately.
                Waybill No : [protected]
                Pickup Date: 15 June 2018
                From: Navi Mumbai
                To :Pondicherry
                Expected Date of Delivery 19 June 2018

                STILL NOT DELIVERED
                Reply
                Dear Team,

                your team as deliverd my parcell to different person, same was communicated over phone to customer care on 11 Jun 2018 and rised a complient, till now i did not get any responce.

                Kindly look in to resolve ASAP.

                weigh bill No: [protected]
                Reply
                Miane inke add me dekha Samsung ka power bank 20050mah or Samsung 64 gb memory card ko dekha jiski amount 1098
                Cr code 664602
                Ref no. BO4445
                Or inhone mujhe dhoka Diya hai
                Koi bekar sa power bank or SanDisk ki memory card Diya Jo bilkul psnd nhin mujhe mere rupees returns chaiye 1098
                Reply
                I am not be able to get my item from cilory.com because address is in complete it is. House no 57, phase-3, urban estate dugri141013
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                  K
                  Kumarasamy Thirunvaukkarasu
                  from Delhi, Delhi
                  Jun 25, 2018
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                  This shipment is for ICICI Bank. I called cusotmer care but got an automated message but was not able to connect with a human.

                  I even mailed to bluedart customer services email [protected]@bluedart.com. but there is no reply from last two days.

                  I even visited my nearest bluedart physical office but they refused take any of my query and behaved rudely.

                  I dont understand whom do i contact.

                  Please call me and inform whether i will be getting my card or not.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Srinivasa SA
                    from Bengaluru, Karnataka
                    Jun 25, 2018
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                    Address: Bangalore, Karnataka, 560035
                    Website: www.bluedarttrackings.in/tracking.php

                    Waybill No : [protected]
                    One of the worst courier companies. I don't know why these banks like ICICI, Axis etc. use their service.
                    The delivery person never tries to contact us to deliver goods.
                    But at the end of the day we get a message, like, "Premises closed", "Not able to deliver in restricted area".
                    This looks like they are never attempting to deliver the goods, but just return them and collect the fees from the banks.
                    Their customer care numbers do not work (Toll free number just disconnects, the tolled number always comes busy).
                    I raised compliant on their site twice, never got a response.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      jyotykumars
                      from Delhi, Delhi
                      Jun 25, 2018
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                      Sir, very bad service of your courier. I try to contact your any representative but there is no phone or mobile no. available.your Toll free no.serice also dead. In future I will not use your courier service.I have not receive courier yet.JYOTY KUMAR SAXENA WAYBILL NO.[protected] My mobile no.[protected], [protected]
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                        C
                        chandarimpa
                        from Kolkata, West Bengal
                        Jun 25, 2018
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                        Address: Kolkata, West Bengal, 700014

                        Blue Dart provides such a pathetic service. they do not deliver the parcel to their customers on time, they do not bother to receive calls from customers.And most importantly they do not have any direct number to contact them. I dont know how come they demand to be the no.1 courier serive.
                        My shipment showing arrived in the Kolkata Blue Dart centre (AJC Bose Road) on 19th june 2018 but it is not delivered yet. It was sent by irctc. It has my tickets.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Akshay Juneja
                          from New Delhi, Delhi
                          Jun 25, 2018
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                          It has been 6 days, after the date of delivery and the shipment has not been delivered.
                          Pathetic service. I have sent bluedart 3 mails, and around a hundred calls on almost all numbers i could find on the internet. They literally are the one of the worst people, in terms of customer service. No replies at all. Please bluedart, if any of you see this, do care to reply back.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          I have ordered in blue cart that product was not satisfied please cancel that
                          Reply
                          pakkirvamshidhar reddy's reply, Jun 27, 2018
                          returned that product i am not satisfied
                          I have not received my parcel from last 5 days and it is showing status as "undelivered shipment held at location" from 12th June 2018.

                          Can you please help me in getting this parcel at the earliest.

                          I have also not received any call from bluedart to confirm the address and other details

                          Can you please look into it urgently.
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                            K
                            Krishna Suryanarayana
                            Jun 25, 2018
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                            Address: 560010

                            From past one month my debit card has not been recieved from blue dart and more over if i call to customer care number it is not connecting and also if call to loacl landline number they are not responding to call.

                            Due to this i am unable to take my salary from my account.

                            Bluedart is very irresponsible courier services which i have seen this irresponsible things four times with bluedart.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Stibrewal
                              Jun 25, 2018
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                              Address: 122002

                              The parcel was not delivered and the reason given on the tracking tools is that the premises was closed. I have given my phone number and the courier did not call once before attempting to deliver. Can any body from blue dart call before delivery or not or they simply take back the parcel and show them as undelivered.

                              I am very disappointed at the type of service this company is providing to the customers.

                              Very bad!!!
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              My mobile no is [protected], no one called or contacted. Kindly ask the delivery person to call me. Address is clear, don't know where he visited. Thanks and regards, Saleemuz Zaman G S
                              Reply
                              I didn't receive my Credit card from SBI which I am supposed to receive on 11/6/18. My reference no is EV[protected].
                              Reply
                              Hi Team,

                              Waybill no is [protected]

                              Complete address is C/O Harsha Sharma,
                              Bank of Baroda, sahajanpur, khuttar (U.P) 242405

                              Please arrange a urgent delivery as landmark is bank of baroda bank and same address it needs to be delievered.
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                                S
                                Sreenivasulu Boyapati
                                from Hyderabad, Telangana
                                Jun 25, 2018
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                                Waybill#[protected]. I got a call from blue dart courier center a and the representative told me that they will be reaching at raheja mind space, but i told them that i work at a different site in phoenix infocity. The guy said that they will reach out to me within 2 days, but nothing happened like that. I tried to called them many times but always the customer care is busy. I want my product to be delivered at phoenix infocity. Please have this closed as it is still pending. I am not at all happy with blue dart. Thanks
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Rajveer Verma
                                  from Mumbai, Maharashtra
                                  Jun 24, 2018
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                                  Address: Mumbai City, Maharashtra, 400037
                                  Website: www.consumercomplaints.in/new_complaint

                                  Bluedart executive
                                  Not come my register (Home) address on saturday (23.06.2018)

                                  Mai pure din ghar par tha saturday ko
                                  Bluedart porter delivery reason (Premises close) aap ka executive call karke confirm nahi karta hai jab use address nahi mil raha hai to sirf simple reason type kar deta hai premises close

                                  Kya aap ka executive monday wapas aayega (3.00 pm to 6 pm in between)

                                  Very poor service

                                  Ye msg mujhe aaya tha saturday night mai
                                  Blue dart tried to deliver shpt#[protected] fm hdfc. Select delivery timeslot a[protected] or b[protected] mon-sat; sms d a or d b to 56767 with date post 24 hrs
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    A
                                    Amal Choudhuri
                                    from Kolkata, West Bengal
                                    Jun 24, 2018
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                                    Address: Kolkata, West Bengal, 700032
                                    Website: www.bluedart.com

                                    The most pathetic courier company i have come across, my parcel was suppose to be delivered by 23rd but till now it has not been delivered and when i’m checking the website it’s showing consignees address is incorrect which is a total #, whenever i call blue dart on [protected] they don’t answer and all i get is all representative are busy, i am tired chasing them, i have been doing online shopping for many years and no one has ever told me that my address is incorrect, they don’t even provide details of the courier guy so that customers can call and chase their orders, kindly look into this matter as i have lost all hopes and i’m going to launch an official complaint against blue dart in the consumer forum.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      SAURABH BHONSLE
                                      from Surat, Gujarat
                                      Jun 24, 2018
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                                      Address: Indore, Madhya Pradesh, 452001

                                      My icici credit card is coming from the blue dart. My shipment has arrived 3 days before in town. But not delivered to me yet. Blue dart tracking details show that address unlocated. Now my question is why their delivery person has not contacted me if he is not getting my address. I had to call their customer care service but never connected to any executive. Finally, i visited there office said that please give my shipment that it does not come to our policy to give your card here. I am frustrated with blue dart service and support system. My humble request to blue dart please give your delivery persons number to your customer. It will help the customer to get their product. My ref: [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        rehan1971
                                        from Noida, Uttar Pradesh
                                        Jun 23, 2018
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                                        Address: 122018

                                        I sent a parcel thru air cargo option of blue dart on 18th of june which was suppose to be delivered the next day as per the commitment of the blue dart executive. The shipment is still not delivered and it has been 5 days. The details are as follows:
                                        Waybill no : [protected]
                                        Pickup date 18 june 2018
                                        From gurgaon
                                        To bangalore
                                        Status shipment in transit
                                        When their begaluru office was contacted they said wrong pin code was mentioned it was immediately corrected. The shipment is showing in transit since last 2 days. The parcel had samples which were suppose to be given to my client. Because of this delay i lost my client and business.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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