Blue Dart Express Complaints & Reviews

My awb number is: [protected]
My shipment was arrived to blurdart baroda warehouse on 23rd june 2018, i am in continuos follow up with blue dart customer care and ware house guy (Rupsingh and delivery guy ashok). Ashok is making reasons like today i forgot your shipment to carry which are very unprofessional answer. And finally on 26th june i told them i will not be available from 27th at delivery place so deliver my shipment today, they kept me promising that they will deliver today. Finally i asked for aprox time of delivery, they told me 9 pm and after that i have made them more than 50 calls but they did not received. Same with bluedart customer care team they kept me promising to arrange call back within half an hour but their half hour never complited. This is highly unprofessional behaviour by bluedart. They are behaving like they are doing cherity to me. I have paid them pretty good amount for service which they are not providing. Its clearly a fraud.

From sat i am updating my landmark with cc but still on mon you guys uodated wrong status stating landmark needed but cc advisor informed me that due to heavy rain not able to delivered that again today same that courier guys havent called me for this after requested for the same and mentioned wrong status. This is pathetic service you guys provides to the customer.
Waybill - [protected]

Hi,

My awb number is [protected]. Firstly i am highly disappointed with your service. My shipment was supposed to reach today as per your tracking given on your site. I called on your customer care number during afternoon, one of your executive ensured that it will be reaching before 6pm as it is out for delivery. After that i again called up in the evening several times, to be specific Almost 7-8 times, there was no response at all. Everytime my call was put on hold. And then lastly when i tracked in the late evening the person who was supposed to deliver my parcel mentioned on the tracker that premises was closed which is completely false. I did not get any call from his/ her side. This is something very irresponsible and misleading. Your executive ensures me on the call that it will be delivered today because of which i had to reschedule my meetings. You need to Understand the value of time of other people. I want a urgent call back from your executive else i will take this complaint further. When you people have to provide false details then what is the point of tracker you guyz have on your website.
I will be expecting a call tomorrow from your executive.

I have not received hdfc debit card due to nuisance of blue dart, initially blue dart mentioned floor is not clearly mentioned, so i requested bank to update address to mention 1 floor as first floor, bank again sent card but now blue dart says is it building or apartment or house is not mentioned so can not deliver card. Need hdfc bank to change courier partner to retain customers

Your toll free & custmor care number is not avaible. My cart recd. At jaipur 22.06.2018 but i am out of station same date. Your courier boy mr. Prahlad mobile no. [protected] talk to 22.06.2018. I will come to monday please send my card. I call back same person monday & tuesday, but your prahlad is not responce & i track waybill this time show consignee out of station, i talk to mr. Pawan contact number[protected], he say talk to your courier boy, i talk to 03.48 pm mr. Pahlawad but not responce, your service & our staff very poor.

I hope you contact me same date & same time & send my card same date.

My waybill no. [protected]
Sanjay pareek - [protected]

Blue dart thakurli branch is very pathetic kindly take action against them as one of their employee mr. Milind raje has used slang words for mee and abuse me.. They have also reported fake delivery as my premises get closed by 5.30 pm where no one come here and they updated the status as premises is closed as i have cctv footage where no one come here even my security has told the same.
Kindly call me on [protected] with his apology for the same.

It is actually an ungrateful and waste services of bluedart that i have not received my courier with the tracking number [protected] till now despite of the fact that it is a banking delivery that was supposed to take place. I have called the customer services of bluedart but either calls are never picked up and the phone gets disconnected or the agents pick up the call and disconnect it. Bluedart claims to be the best in the industry and you should be ashamed to call yourself that. I am very dissatisfied with it thinking to share it via facebook. Or file ab rti against bluedart for the loss i am facing due to not receiving my banking product delivery.

The parcel was not delivered and the reason given on the tracking tools is that the premises was closed. I have given my phone number and the courier did not call once before attempting to deliver. Can any body from blue dart call before delivery or not or they simply take back the parcel and show them as undelivered.

I am very disappointed at the type of service this company is providing to the customers.

Very bad!!!...

Dear

It is hell service given by blue dart and their team, this arrogant and irresponsible team of patna do not bother of anything, they just make the easy deliveries and sit in their offices the customer care is also dumb and useless after updating and intimating no one cared and my shipment returned.
My address is simple easy for all service provider but for blue dart the dumb mean senseless team did not recognize my address.

I am not getting any higher official no otherwise i have made it to higher level, these # team should be sacked immediately.

From last 6 days i am facing problem from blue dart service, my parcel delivered at wrong address and your branch office person not giving proper reply to me,

This branch: ahmedabad

Pincode 380051
Address blue dart express ltd
Shop no. 1 to 4 e block, siddhi
Vinayak tower, near kataria
Arcade, makarba rly crossi
Location ahmedabad
Telephone customer service - -[protected]

I need proper reply, i will never used blue dart as my service

This is my parcel no..[protected]

Hi,
My shipment number is awb[protected]. The shipment arrived at mysore on 17th june, sunday. Its been 2 weeks and nobody until now has called, messaged or emailed to deliver the product and now the tracking information says that the shipment has been sent back! This is unacceptable and i want my shipment delivered to me asap.

Thanks,
Prarthana chengappa

My waybill no: [protected],

It's not delivered at my address. Yesterday's status was "delivery attempted-premises closed" and today its undelivered shipment held at location!!!
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back,
But unnecessarily put the status as undelivered shipment held at location without any intimation. Please take action asap.
Can you please what is the exact main address on blue dart at tanjore.

This shipment is for ICICI Bank. I called cusotmer care but got an automated message but was not able to connect with a human.

I even mailed to bluedart customer services email [protected]@bluedart.com. but there is no reply from last two days.

I even visited my nearest bluedart physical office but they refused take any of my query and behaved rudely.

I dont understand whom do i contact.

Please call me and inform whether i will be getting my card or not.

Waybill No : [protected]
One of the worst courier companies. I don't know why these banks like ICICI, Axis etc. use their service.
The delivery person never tries to contact us to deliver goods.
But at the end of the day we get a message, like, "Premises closed", "Not able to deliver in restricted area".
This looks like they are never attempting to deliver the goods, but just return them and collect the fees from the banks.
Their customer care numbers do not work (Toll free number just disconnects, the tolled number always comes busy).
I raised compliant on their site twice, never got a response.

Sir, very bad service of your courier. I try to contact your any representative but there is no phone or mobile no. available.your Toll free no.serice also dead. In future I will not use your courier service.I have not receive courier yet.JYOTY KUMAR SAXENA WAYBILL NO.[protected] My mobile no.[protected], [protected]

Blue Dart provides such a pathetic service. they do not deliver the parcel to their customers on time, they do not bother to receive calls from customers.And most importantly they do not have any direct number to contact them. I dont know how come they demand to be the no.1 courier serive.
My shipment showing arrived in the Kolkata Blue Dart centre (AJC Bose Road) on 19th june 2018 but it is not delivered yet. It was sent by irctc. It has my tickets.

It has been 6 days, after the date of delivery and the shipment has not been delivered.
Pathetic service. I have sent bluedart 3 mails, and around a hundred calls on almost all numbers i could find on the internet. They literally are the one of the worst people, in terms of customer service. No replies at all. Please bluedart, if any of you see this, do care to reply back.

From past one month my debit card has not been recieved from blue dart and more over if i call to customer care number it is not connecting and also if call to loacl landline number they are not responding to call.

Due to this i am unable to take my salary from my account.

Bluedart is very irresponsible courier services which i have seen this irresponsible things four times with bluedart.

The parcel was not delivered and the reason given on the tracking tools is that the premises was closed. I have given my phone number and the courier did not call once before attempting to deliver. Can any body from blue dart call before delivery or not or they simply take back the parcel and show them as undelivered.

I am very disappointed at the type of service this company is providing to the customers.

Very bad!!!

Waybill#[protected]. I got a call from blue dart courier center a and the representative told me that they will be reaching at raheja mind space, but i told them that i work at a different site in phoenix infocity. The guy said that they will reach out to me within 2 days, but nothing happened like that. I tried to called them many times but always the customer care is busy. I want my product to be delivered at phoenix infocity. Please have this closed as it is still pending. I am not at all happy with blue dart. Thanks