Blue Dart Express Complaints & Reviews

Shipment not attempted for to deliver at deliver premises and updated wrong information in the site that "delivery attempted-premises closed" in bluedart website.

I called bluedart customer care twice, but not provided correct information that when shipment will be delivered moreover incorrect information updated in website that premises closed.

Waybill No:- ‭[protected]

This delivery comes from paytmmall.com
The delivery didn’t took place first time because the delivery boy not able to find the address.

When i contacted the customer care, they are saying the delivery attempted at your address but you didnt pickup the call. I didn’t receive any call from blue dart.

When i told the customer care to tell me the time of attempt of delivery so that i can check the CCTV Footage then they said delivery executive could not be able to find the address.

Kindly improve your delivery system and behaviour of customer care executives.

Thanks & Regards
Himanshu Jain

Dear sir,
I am track my order on your site, but your delivery boy are not worked on that address, his not going on address & not call me. Second is his remark on 'your site consignee's address unlocatable/landmark needed that' this is total wrong. Sir, this types of worker are not to good for your future & second is your office are not given me my document & i am also produce my id, i don't know why his not given me my card. This is such poor service on your hand. I am also complain on bank of baroda. Hope your taking action about that. If you required my call recording i will give you.

Sir,
Ref: awb nos. [protected] & [protected]
Content of the parcel: both the above are pan cards
Office: erode, tamil nadu
Contacted: ms priya (Says your customer care executive) through phone no.[protected] today (13/06/2018) at around 12 pm

The above 2 letters were not delivered to us, the addressees in the same address. Instead, your people delivered the 2 pan card letters to a local pan card agent, told your staff ms priya. And we are yet to receive the above letters arrived already on 08/06/2018. The same thing happened to me (Mi thufail ahamed) some time before and i received the letter after complaining to your erode office (I had not complained you the matter on their request).

Now, i request you to order your erode office to deliver directly to us, the addressees immediately. And we suggest you to take stern action against your delivery officials to prevent the same thing happening again.

Awaiting the earliest and favorable action,
Thanking you,
Yours,
M i thufail ahamed
Thahseen thabith ahamed.

I, srinivasa rao got a compliant that my courier is delivered to the wrong address by blue star. My shipment waybill no: [protected]. The blue dart somajiguda office phone numbers are not working and those numbers are not in use. This is third time happened and i have not received ll my three parcels and those are delivered to wrong unknown address. Visited bule dart office to findout the address but no one has helped me.

I feel blue dart is the worst courier service in the country.

Sir, i Rajeev Kumar Barwal From Baddi solan, on 12th june about 17:45 i visit to your branch baddi, where i provide my docket no. to your team and say to give my parcel. but they busy in gossip and not provide my parcel . i wait about 1 hour. but they not solve the issue . i request them and they say sit there, but no one give my parcel,

My courier was dispatched from delhi to rishikesh on 9th june. And now i have received a message from blue dart that address is incomplete on 11 june. Now current status is showing undelivered shipment held in location and now i am not able to find any information about how can i collect my courier. Because toll free number is busy all the time and not working. Also there is no office of blue dart in rishikesh. So i want to know where exact is my parcel right now. So that i can go personally to collect my parcel as its extremely urgent to me for nowadays. So please do needful

Hello. My pan has been dispatched through bluedart and also reached the pincode which i provided. And simply he stated that consignee address is incorrect. But i have mentioned correct address he doesn't even come to home or called me too. It's ramagundam area ntpc branch. Today i went myself to bluedart and took my pan. When i called to him the number which is there in google was switch off all the time. When i went to bluedart they were chatting in phone and there are many undelivered pan cards. This type of people may reflect the pride of your company.

I have ordered iphone se in croma and the product is supposed to reach me by 12th. I got a call from bluedart on 11th to know about my available timings and i told them that i will be available after 2pm. But still the delivery boy called me in the morning on 12th. I again told him that i will be available after 2pm. I called him after 2pm. He told me that he will deliver it at 5pm. I waited till then, he extended it till 7 and then till 8pm and finally he dint deliver the product. I have wasted my time waiting all day. The delivery boy was very reckless and his behaviour was bad. He dint tell me his name. He said that i can complain to his manager if needed and he is not worried. I have his phone number

A packet is booked by blue dart awb [protected] from delhi to chandigarh. I have booked through blue dart as the packet needs urgent delivery. They charged me rs 350 as against rs 75 any other courier service.

When i check status, it says that delayed due to wrong pin code.

I want to take them to courts now as sector 51 d chandigarh pic code is 160047. I have written the same. They just fool customers by giving lame excuses to coverup their incompetence.

I have lost hugely on non delevery of my packet.

I need ample compensation from them.

I need to know more on this so that i can take proper legal action against them.

I paid 7 times more and they are giving me lame excuses.

Not done!! More over their call center number is a sham [protected].. Its only ivr based and after several tries i got to speak to a agent. She after knowing that i am absolutely right and have no excuses whatsoever. Just hung up by saying that i will check and get back. I like a fool kept on holding the phone for several minutes.

I need my redresal asap as i am furious both because of losses as well as harassment i incurred due to this sham comoany.

Amit pathak [protected]

I didn't received my package after the 15days of shipment. I get to know one thing from delivery boy is that my package has kept aside and ignored to deliver since my home is far away from bluedart office. This isn't the first time it has happened to me last time when i received another product the delivery boy said we won't deliver the product till your home since your home is far away. Actually my home is just 6km from secunderabad, telangana.

My consign awb no is [protected] courier boy come to my home but not given my courier but, my wife show him address proof or id proof but not given he said that change their address in bank .but my all document in old address . after show address proof not given.
please send me my courier
Regards
Naveen kumar
Mobile no [protected]

I had ordered few items from an online site, which was couriered by the shipper to begusarai through bluedart express (Waybill no:[protected]). While the tracking status on website showed that the consignment reached the begusarai office on 9th june 2018, i did not get any intimation through call or message regarding delivery. On 12th june 2018, 4:21am, they updated the status as "consignee out of station" while i was staying in begusarai for past few weeks continuously. While i tried to contact the begusarai office, the phone number given in the website was wrong. Their contact number is not available with bluedart customer service as well.

I would like to receive the consignment at the address that i have provided online as early as possible.

Blue dart coreier is the number one bogus courier.
After 1 day i had made an order which she came from parcel econ exp
That parcel came to my house. But i have been checking my tracking for 2 days so i have to bhusaval outer is telling the location while i myself am staying from bhusawkal city.
Rizwan from
Khirwad tal raver district jalgaon 425508

Blue dart docket no. [protected] is not delivered till now at ludhiana address. But blue dart staff says it delivered. This shows blue dart has worst service. They don't care about customer time and parcel/document. This is not happened i at first time. Always they i show mistake during there service. Resonsible authority take action as soon as possible.

I was supposed to receive my health insurance policy from aditya birla via blue dart courier service. The delivery person have told that it is not possible to deliver the courier to the building where i am working and have asked to collect it from another building and the parcel was taken undelivered.

Delivery person name: sankar
Blue dart branch: panathur, bangalore
Date: 11th june 2018
Item: health insurance
Name of the customer: mahesh kumar v

People having such attitude are not suppose to be put in for task as they do not know how to deal with the customers and to meet the customer needs

As just some time before i got the sms that one shipment from union bank of india is delivered to my home is way bill no is [protected] but actually no shipment delivered by blue dart till this, the sms also told some mamta received and signed it but their is nobody who's name is mamta in my home.
So please check it out and deliver the shipment.
Thanks
Ashok singh rathore
Lucknow
[protected]

Blue dart courier person come to my home on saturday[protected] but at that time i was not in home and courier person refused to give my parcel to my brother, he even didn’t call me to confirm. Same day i went to blue dart office in transport nagar, lucknow and he said that my parcel will be delivered on sunday[protected] to my house. But still i didn’t get my parcel.
You are requested to plz do the needful action.
As i am suffering beacause of this problem.
Docket no - [protected]

Hello sir.
My tracking no. Is [protected]. I am waiting at home since last three days (9th june 2018 onwards till). But my item not delivered till now.

Your srinagar agent had send me a message on saturday that the consignment is out for delivery but more than 3 days have passed since then.

This isn't the first time your srinagar agent has delayed the delivery of my consignment, but in past also srinagar agent delivered items after delay of 5-10 days.
Thus i'm forced to register complaint against the said agent.

Your service is very very bad

I have ordered one product from igp.com on 07.06.2018 which dispatched & shipped on 08.06.2018 by igp via blue dart courier ref no. [protected] & courier status showing delivered on 9th june 2018 but in reality it is not received by me.
After following up with blue dart & igp its understood that courier was handed over to person name "jaganath" on 09.06.2018. At 13:35 to triton group, kohinoor city, tower 1 commercial 2 kurla west.
After checking with my security desk i came to know that courier has not arrived in my office and no person name "jaganath" works in our building so according to these sequence it seems delivery boy has given parcel to wrong office and handed over to wrong person.
Blue dart team is stating they will resolve the issue within 24 hours and even they do not have delivery boy's contact number also.