Blue Dart Express Complaints & Reviews

Had applied for uk visa with option of delivery by courier.

To my shocking surprise i was delivered a packet with some one else's name as per vfs slip and my name and delivery slip of blue dart.

The delivery boy realized mismatch of vfs slip no. But after informing his supervisor or may be his delivery center head, they decided to deliver the packet.

Out of curiosity i immediately opened the packet to make sure that the passport inside was mine.

Surprisingly it was someone else passport which was delivered to me and now i dont have the update of the whereabouts of my passport.

I have been asked to get in touch with vfs for the same.

Somebody needs to take a serious note of this either uk high commission or vfs as this could be happening with other people also.

Just by getting a declaration signed from the customer does not take away responsibility of vfs or blue dart or for that matter uk high commission to whom they represent in case of loss or misuse of document.

Not sharing the photo shot of the vfs/bluedart packet for proof to safe confidential information.

Need urgent action to the same

Hello sir this is rajiv from ooty, tamilnadu, india. I ordered mi 20000mah power bank in mi store on 9.6.2018.in bluedart tacking they showed expected delivery on 15.06.2018. But still now i didn't received my order. My zip code is 643 001. May i know the reason for delay sir? Please help me to get my order earlier as possible sir. +91 [protected] its my mobile number sir, from india.

They do not deliver the parcels to the home and when asked about the same they say that it is their wish delver the products to home, but the online shopping sites charge money for delivery also. The boy at courier service behaves very badly, he doesn't have any sense and mutual respect. Actually, i ordered some books from oswaal.com, they arrived on 16/06/18, the boy called us we asked for home delivery and he didn't deliver them and when we went there and asked about the same he was behaving like a goon and was asking us to give him respect, without giving respecting us and i had also paid money through online, instead of giving the products he kept them and said that he will return them. Actually, he also took my signature didn't give my parcel

This bluedart shop is in shahpur and the address is
Shahpur

Pincode 585223
Address blue dart express ltd
Vaishnavi regncey
Laxmi nagar b b road
Shahpur
Location shahpur

Contact number of the delivery boy is : [protected]

My request is to terminate that shop or give customer service very good or give the dealership to others. I also want my money refunded else i will file a case against bluedartat consumer court.

I booked a product on 9 june from paytm app order id:[protected]. Paytm said product will be delivered by bluedart services (Awb: [protected]). Then, today (16june) i got a call from bluedart delivery boy, he told me that "i have to visit their store to get my product". That was a home delivery deal. Please take an immediate action, this is the third time that they told me that i have to visit store.

As always, blue dart shipment [protected] not delivered when it was out for delivery. The executive called me that he will be delivering in 3-4 hours. But after that he didn't arrive, when i tried contacting him there was no response. If there has been any mishap, noone from bluedart team has contacted me. Why this foul play always happens by blue dart?? Including pilfering and wrong status update and delay in delivering shipment.
And just to mention, i called up nykaa, from where the shipment has arrived, blue dart yet again managed to give a false update that my address is in a no-service area.

I was to recieve a shipment (Tracking no:[protected]) from south delhi, community centre, nfc, pin: 110025. Everything on the box was written correctly but that employee put the wrong pin code on the tracking receipt. So, right now i have no idea where my parcel is and i am in desperate need of that. So, kindly take strict actions against your employee.

I am working in eris pharma located at gujarat. My company having corporate account with blue dart. Every month am receiving parcel throug blue dart.. I am really disappointed with blue dart courier service especially delivery part.
My way bill no - [protected]. I tracked this number showing delivery status on 9/may/2018. I contact local blue dart office coimbatore branch yesterday. Ie 14/june /2018.. One of person called from blue dart office. Assure to deliver one or two days.. Next day (15/june /2018) i received 4 box through delivery boy. Out of 4 box, 1 box weight is very less compare to others. I checked that box 3 units of gift missed costing around 12000/-.. That box installation tape different from other box tape. Under the box installed amazon brand tape. Regarding this issue i attached photo copy of 4 boxes. Even customer care service not given proper response..

Just now i call to [protected] number for asking the status of my order ([protected]). He put on me on hold for 5 minutes without saying anything. Then i told him at least you should inform. After that, i told him that i will rise to complain about this. Then he was unprofessional and cut the call. For this call spend 25 rs.

Some issue with blue dart:-
1. Unprofessional employee
2. If you accept an order for particular pin code, you should deliver to the mentioned address.
3. Many time service center asked me to come here and collect. I already paid the delivery charge. Why should i spend money and time again?
4. Delivery boy update the false status, he is not in the mood to deliver the product. This happens with me 2 times and i lost my product plus money.
5. I rise the complaint and nothing happens till now.

I need a proper reason for these. Get back to me [protected].

Sir
I booked h pakage frm surat to neem ka thana wid way bill no. [protected] on the tym of booking... Booking agent did not tell me that they don't delever in neem ka thana.. Now frm last two days status of pakage is at kotputli. And status shows address unlocatable..

Plz ask company to delever my pakage

Neetu somani
[protected]

Hi,
My icici debit card has been dispatched to infosys mysore branch but my current location is dubai.in this case, i will not be able to correct the deliverable s in person. Request you to kindly dispatch it to my permanent address in nagpur where my family stays.
I am providing the details of my father who will collect the parcel on my behalf.

Name : ratnakar hedaoo
Mob: [protected]
Address: pawansoot nagar, near ramna maroti mandir, nagpur-440009

Dear sir,
I am a seller on ebay my store name is rahmathstores from chennai. I have sold an vivo v9 phone on ebay. The item has been shipped through bluedart courier and the product has been returned back to us due to customer not available. The item has been rto and our package has been tampered and bluedart courier boys has stolen the phone. This is a really very shocking and worst experience we have ever got from a reputed courier company like bluedart.

Regards,
Rahmath stores.
[protected].

Consg. Against awb no [protected] hasn't been delivered to recipient so far. It's been held at roorkee from last 6-7 days. The recipient to whom it was intended for went to your roorkee branch/depot with his id proofs but was refused to have his own belonging by your officers in-charge.
The recipient fail to understand that to whom you would deliver it if not to the recipient to whom it's been intended for.
Plz revert (Through e-mail - addressed hereinbelow and not via phone) if you can do something about it and if not the then plz do send it back to the sender.

Yashowardhan
Asst. Managrer
Log. Dept.
Finolex cables ltd, roorkee
[protected]@gmail.com

Dear sir/madam

I had some courier from hdfc bank through blue dart service.
From may'18 onwards the same courier sent by hdfc bank without contacting me.
This time hdfc bank mentioned landmark as well as my mobile number so that they can contact me still they are not responding.
This is 3rd time same consignment they sent back.
Awb-[protected]

Dear Consumer Complaint Forum

I would like to raise a complaint against BLUE DART as they did not deliver the product that i had ordered for instead of which they are sending a message stating the address related issue.

Mr. Gopal (courier boy) whose mobile number is [protected], calls me at 19:34 on 14June2018, and asks me to come near some landmark so that he will handover the product to me. When i said i have...

I m working with Indian defence. I was to receive my card from standard chartered bank and tracking no was [protected]. I checked the same and found that the same is expected on 14.06.2018 . Mean time I approached Belapur office as this was seen in tracking details. I meet the office staff Shri Rahul Gaikwad the incharge of the facilities. I inquired about the shipment, he said we made attempt of delivering on 13.06.2018, but that was a false statement because my wife is housewife and was at home whole day. I told them for delivery on 14.06.2018 and I took leave as I was told by mr. Rahul to receive it personally and will not give it to any other family members. Meanwhile i called customer care and it was confirmed by them that delivery will be made today anyhow. We had been at home till now and not gone for our domestic needs also. But no one came.i called customer care and it was told that we were not at home. This is absolutely false and needs to be looked into. Mr. Rahul and team are just cheating on the company and spoiling the reputation of this company and it amounts to deficiency in services.

Hi,

Today i received a package via bluedart which is ordered via amazon site last week. Actually i was not available to receive the package.

The delivery man sent me link for payment since i made cod.. Due to my unavailability he shared me that link.. He then called via this number [protected]

I direct him my address, he said he kept on my doorstep.. But i can't find my parcel when i reached there.. So i was trying him to call for the place where he delivered

Please help me with this

I have been lodging complaints since last 2 days and no action has been taken.
The expected date of delivery was 11th june but i am yet to receive any note about it.
The address was updated few days back still the portal shows address unrecoginzable.

Blue dart assured me couple of times that it is going to be delivered shortly but no notification has been sent.

My courrier bearing a dd with avl. No. [protected] was returned back to the sender with reasons mentioning "out of service area, while today at the same address another courrier of dipendra mehta with avl. No. [protected] has been delivered. Why so?

On account of your carelessness i was put in to financial crisis and losses. Either you compensate with a sum of rs.50000/- or you will be sued in the consumers court.

Your response awaited.

Dr. Kanak mal mehta.
[protected]

Airway bill no [protected] on 13/06/2018

I was standing next to my address door which was locked with my id. Person refused to handover courier as he said it has to be taken inside the door.

A day before he insist to my wife that delivery can be given inside house only. What if after taking him inside he murder my family and takes away valuables

Blue dart should clarify what is logic of this draconian policy which could be a security threat.

Thanks
Natwar

Order no. [protected]

Online status: undelivered since you were not available.

No person did not contact me regarding my order and status was updated to undelivered.

Please contact at my following numbers
[protected]
[protected]

Order no. [protected]

Online status: undelivered since you were not available.

No person did not contact me regarding my order and status was updated to undelivered.

Please contact at my following numbers
[protected]
[protected]