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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10550

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 208019

Your company was supposed to delivered my debit card at my residence. I regret that in spite of my several attempt to get this card went in vain as your delivery did not respond even for a single time. He dint even visited my home and returned back my card. I am highly disappointed by this completely unprofessional behavior from your courier boy.

Request you to kindly take look in to this and resend my card. Without this card i am financially paralyzed.

Address: h. N. 110a maswanpur near neelam memorial public school rawatpur kanpur

Mob no: [protected]

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Address: Udham Singh Nagar, Uttarakhand, 263153

Delivery boys at rudrapur, never deliver couriers on time. They are always ready with the same excuse of 'address not found'. I dont understand how they are not able to find the mentioned address when other courier service deliver our couriers on time without any problem. Bluedart is the wordt courier service. Even customer care representatives are least bothered. No one picks up the phone. This courier service should be closed. Pathetic!

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I have not received the courier against awb[protected]. Online tracking says address cannot be located. But kindly note i am regularly getting icici bank statements through blue dart courier regularly. Then how come this courier is missing. Pls do needful to deliver the courier urgently.

Regards,
K. C. Mathew
35/56, amra 45, kappikkara,
Automobile road, mamangalam, cochin 682025.
Mob: [protected] / [protected]

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Address: 34560034

I already registered a complaint yesterday, that my parcel is not being delivered to the given address, rather i received call from the delivery guy had asked to collect it from the drill, he will be waiting. I don understand why this was not delivered to building or block 7. Its a proper it park not some area which is hard for you guys to find. I kept on asking same and he didn't gave any reply. I attended all calls from him and registered a complaint on 7th with bluedart, when i started receiving personal messages from him in whatsapp. And the courier has been returned back on 7th itself saying i haven't attended the call.

May i know the reason and why no action been taken on complaint, rather the parcel been returned.

Awb number : [protected]

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Princepahari

from Samalkha, Haryana

Jun 9, 2018

Very bad services from Blue Dart.. I got an SMS from bludart saying u will get ur parcel delivered by[protected].. But today is 9th and I didn't got it.as I had tracked it.. It was showing undelivered shipment held at location...
Plzz help me!!!

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Address: 302028

Website: www.bluedart.com

This company is not delivering my parcel. He didn't try to deliver my parcel and wrongly mentioned on website that incomplete address. They only manipulate the status on his website.
I have given 3 contact number but they haven't tried to call me. I have already received to many parcel on this address but i haven't face any problem as yet. I am trying to call them from last 3 days but their call is not being connected.
Please take strict action against such type of recklessness company
My awb number =[protected]
My contact numer-[protected]

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Address: Amroha, Uttar Pradesh, 244241

Dear sir/ mam
I just want to say that one of my consignment no ev[protected] had to be delivered at my address. The person from your side called me and asked me to come to the hasanpur while the delivery point was village gangwar. I went to hasanpur today but he did not receive the call than i came back to my home. So i request to look into this matter and asked the delivery boy to deliver the post at my home address.

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Address: Darbhanga, Bihar, 846001

I called your employe to get information about my delivery but he started rudely talking to me without my any fault... From my side the mistake is only that i have entered a wrong city name but all other things are correct like my pin code,.
Now plz take some action against him.
I quried for awb no [protected]
And i called from [protected].
Thank you

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Address: Palakkad, Kerala, 678004

This has reference to a courier packet sent to me from chennai to palakkad to my address in palakkad. They asked me to collect the same from their delivery office at chandranagar, palakkad which i could not do due to mobility problems. I tried to contact them several times, but the mobile no. [protected] is switched off. Several complaints are against them by people.
A k mohandas,
19/505-2, chadanakurussi,
Nurani post,
Palakkad 678004
[protected]

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Address: Kolkata, West Bengal, 700156

The shipment was not delivered on 5th june saying i was not available.i was available at the given address from 10am till 9pm on the given date and did not receive any call from blue dart about delivery.kindly look into the issue asap as i need the delivery of the product.This happened twice now and the delivery person refused to pick my call.

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Address: Kollam, Kerala, 691506

Website: Bluedart. Com

Today when i went to collect the order from amazon to bkue dart office as usual because they dont deliver at our addresses.. I asked the man there why can't you deliver the item at our addresses he told me we are like this take the item and leave if you want.. Then i told i will compliant this to amazon he called me many bad words and said me that we are like this do whatever you..* iam so sad that after these many years i wejt and collected the item instead of delivering it at my address he called me bad words today.. I also gave him earfull... I request to take strict action against him who is working in kottararakara office..

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Jun 07, 2018

Updated by Jibin K Jacob Tracking id [protected]

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M

Mohammed. Tausif

from Bengaluru, Karnataka

Jun 7, 2018

Past from 3days I don't reasived. No one responding me so do need full

R

Rahul12T

from Mumbai, Maharashtra

Jun 8, 2018

AWB: [protected]: Hi Team, I have not received my packet since 2 days and I can check the status of packet and its showing around my address but I don't have courier boy contact number and not even he is calling me and I received a message (undelivered as premises closed) please help.

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Address: Medak, Andhra Pradesh, 502001

I have received a message stating, delivery unsuccessful owing consignee was not available. I have not received any call /no one came for a delivery. This is completely insane. How could such a giant company play tricks?? How could you claim such false statements without any base.

Please arrange a delivery today as i need the courier immediately.

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Yasmeen Baji

from Noida, Uttar Pradesh

Jun 7, 2018

My orders different
my phone cover different
my orders
Sony Xperia XA1 phone cover

this is not Sony Xperia XA1 phone cover

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Address: 500043

I didn't received this order yet from your service, and order status is showing it's delivered,
The currier guy called me once i didn't received the call because of my scheduled meeting, and once that done i called him back immediately after 2-3 minutes, but he didn't received my call i called him around 15 times but no response from him, actually he diverted his mobile what does this mean,

Can you please crosschek this order id and let us know the feedback quickly.
Dilivery boy number : [protected]

My name : sandeep shinde
Mobile number : [protected]
Email : [protected]@gmail.com

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Jun 07, 2018

Updated by iamshinde Seems he delivered his order to my companies Currier desk

you can excuse him,

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Address: Sirsa, Haryana, 125055

My awb no [protected], and previously more shipments were not deliverd to my address, every time updated that address incomplete, all other couriers are delivering items to my home but bluedart is not delivering, when went to their office their behave was very poor. please take a strict action against them and send me the reply of action against them. they are saying that they will not deliver item you can do anything as you wish.

i am expecting a strict action against them. my mobile no is [protected]

+1 photos

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Address: Bangalore, Karnataka, 560004

Please improve your customer support. My atm card dispatched from the bank a week ago and corporate office address was given, because of that delevery boy yelled at me and he was reluctant to neither deliver to my address which is hardly 400 mtrs away from that office nor giving it to security at that office. So i have lodged complaint. After that they asked me to update my address and i have updated 2 days before and now same person calling me and asking me to update address. As soon as i told i have updated, after bank send us intimation we will deliver. Otherwise we wont he told and cut the call without hereing from myside. Its high time they need to improve their customer service.

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Address: Bharuch, Gujarat, +91

Website: delay in delivery

Dear team...

This is to inform you that after arriving my product by mi.com and delivery thought bluedart with tracking id # [protected] still not delivered and no one informing for why they are not delivered my product why held at hub...

Third class service bluedart making fool to all costomer shipment arrived earlier but they are not delivered on time without costomer confirmation they're held shipment at hub poor quality of and failure of blue dart service

# [protected] that my shipment arrived on[protected] but till time no one delivering my product and also not give me such information

Fyi @bluedart team kindly deliver my shipment as soon as possible

Regards
Azaz patel
[protected]

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Address: 560078

Website: www.bluedart.com

Hi,

This is regarding WayBill no : [protected] .
The shipment arrived in bangalore on 22nd May . Since then its more than 10 days and the package has not been delivered yet. EveryDay the status is saying incorrect pincode or delayed delivery although the pincode is absolutely correct.
I reached out to customer support and the response is pathetic. They are telling that the issue will be considered on priority but nothing is happening. Even none of the coward senior representatives are talking when i asked to escalate this issue.
I am pissed off with the service by BlueDart.

+1 photos

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M

Mcmintu

from Gonda, Uttar Pradesh

Jun 20, 2018

Hi
This is Amit Kumar shriwastav my ref no. Is EV[protected].
It's very bad service of blue dart courier.
I have not received my credit card till now as it arrived at Allahabad on 10 June but neither delivered nor call me. I m very dissatisfied with this service. When I reached blue dart office at Allahabad but they didn't give me my courier. They told me that they will deliver within 24 hrs but till now I've not received.

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Address: 793001

Website: www.triviyaa.com

I had ordered 2 gowns, order no 186086 from www.triviyaa.com [cash on delivery] worth Rs.1393 but after opening the parcel, much after the delivery boy had left, found 2 useless sarees in it. Tried to call the number listed on the website but was fake and even the address listed was fake. Even the person in charge of Blue Dart office at Shillong Thana Road was very rude.
I want a total refund of my money and would want Blue dart not to accept parcels from the same company in future as they are a party to it.
The shipper no is 248091, TGG, Sender : The Gripdspe Global, A4, NB POINT NANA VARACHHA Sat.

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On: 05-June-2018
This is the second time am suffering from Banjara Hills Branch the person wont come or call but they keep need ext. need dept.
If you are not capable then shut your services, dont know how to maintain customer trust banjara hills branch is the worst. I need my courier by first half...

Status: Need Department Name/Extention Number

on: 06-June-2018
Is this kind of a joke, the courier...

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Address: Hyderabad, Andhra Pradesh, 500059

Website: Blue dart services. Product ordered on paytm

Expected date of delivery was 4th june bit i haven't received it yet. Awb no is [protected]. I have been calling them since then but they just simply say that it would be delivered next day. They didnt check into the matter. When i tracked online it said they couldn't find location. Atleast they should have called when they didnt find. This has been happening for 3 days now. Please make sure i could get the. Product as soon as possible.

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punith1905

from Mavelikara, Kerala

Jun 6, 2018

My digibank ATM card is not, in tracking it is showing like consignee not available, the courier boy not contacted me as well, please do the needful..
Waybill:[protected]
Reference:05DB[protected]

punith1905's reply, Jun 1, 2018

My digibank ATM card is not delivered, in tracking it is showing like consignee not available, the courier boy is not contacted me as well, please do the needful..
Waybill:42722365280
Reference:05DB560103263016

R

Renjith Ramesh

from Aluva, Kerala

Jun 6, 2018

Subject mentioned AWB No, shipment arrived on[protected]. But till this time not got the Courier. Poor Courier service Blue dart. Last 3 days I have called to Blue dart Edappally.

Renjith-[protected]

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Address: 121004

I am rajesh kumar. A courier has been sent for me by citybank from u. But it was not diliverd in my address beacuse you did not update right address. My new address is. H. N. — 4475ff housing board sec-3 ballabgrah faridabad, near police choki sec-3 pin code-121004 plz dilivert it fast. I am waiting it for many days. Dilivery boy can call me in my numer

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Chaithrika

from Bengaluru, Karnataka

Jun 6, 2018

Sir I don't want this item...I accidentally ordered this item... My way bill no is [protected]... Please cancel this order...

C

CHAMAN BHATIA

from Chandigarh, Chandigarh

Jun 6, 2018

Poor services, bad talking with customers on the phone, i am recieved sms 27/1-18 but till date not recieved our parcel

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