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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 181

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J
JAK khan
from Delhi, Delhi
May 21, 2019
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Address: c2 plaza near apex circle malviya nagar jaipur, Jaipur, Rajasthan, 302017

I have order on hopscotch site on 14 may 2019. My order via blue dart malviya nagar jaipur on 19 may 2019 i have track my order it shows that fake booking/fake address bt no one person has contact me & i contact on his no no number is correct so on 20 may 2019 i was going on blue dart malviya nagar office to collect my parcel and i tell him why he not giving my parcel & not contact me his behaviour is so rudely he said why he contact me i am very dissapointed with blue dart service plz action on blue dart malviya nagar office manager.
My name - jeeshan ali
My no - [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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Please arrange to deliver my undelivered parcel having waybill no. [protected]

We have not being contacted for the delivery of parcel even for a single time.

Please resolve asap

Thanking you.
Reply
Shipment is not received, delivery agent didn't call. Want to know from where I can get the shipment
Waybill number [protected].

No one is contacted us...
No is connecting to BlueDart customer care

Worst experience
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I have given the address of office where i am working. But I got a message that delivery was unsuccessful due to address related issue. So please let me know what is the issue with the address.
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    M
    mk32singh
    from New Delhi, Delhi
    May 21, 2019
    Resolved
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    Resolved

    Address: Paschim Vihar, New Delhi, Delhi, 110063

    Hi,

    This is related to waybill number - awb#[protected] waybill number.

    On 17th may, your staff change the status as out for delivery but neither i got any message or call from bluedart for same.
    Same day — they changed the status as consignee shifted from the given address.
    Please call me and confirm the address.

    Address:
    A1/28c, maa shakti apartment, pachim vihar, new delhi, 110063

    I am still staying at above given address. Could you please look into the issue and expedite the delivery?
    May 26, 2019
    Complaint marked as Resolved 
    Due to wrong address printed on my item by the bank-- they have updated the status as consignee shifted from the address. BlueDart doesn't updated me with the valid reason. I had to talk with the customer care and got to know about it. Afterall it's bank side fault and so closing the complaint
    Blue Dart Express customer support has been notified about the posted complaint.
    May 22, 2019
    Updated by mk32singh     Haven't recieved any update on this. Could you please expedite the delivery or investigation of the issue?
    May 22, 2019
    Updated by mk32singh     Had conversation with BlueDart customer care and got to know that the address is wrongly written by Bank.
    Instead of A1/28C they have written A 1128C.

    Could You please initiate the next procedure instead of keeping the item in BlueDart office? And if possible please confirm with Bank and deliver the item to above address or contact in the given number of consignee by Bank (if any) and deliver the item to the address.
    View replies
    Sai ram theater (lane )
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      A
      ajay bhadouria
      from Noida, Uttar Pradesh
      May 21, 2019
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      Address: Delhi, 110092

      Dear sir,
      My way bill number is [protected], i am available here at my given address but no one person to come for delivery here and message written at your site that no one consignee found at given address so how it is possible, i think your delivery boy is not interested to search my address, i am quit surprised regarding response of your reputed company
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      Replace the parcle and the parcle box is broken and it is old stoke. We want to exchange the parcle with some other, my order id no :CK10569 . Please i want to exchange the parcle with drelling machine full kit as much you can exchange the parcle

      product not received on consignment number 79320023182 - Comment #3438092 - Image #0
      Reply
      Your employ is not good working. And language is very ved. Number is [protected]
      Reply
      NirdeshMishra19's reply, May 18, 2019
      He employ is very bad .
      My atm card on dispatch from ur courier from 2 May but still not delivered. I checked the status that show courier was come on ur courier service At Naliya but 10 days was completed but ur courier boy not delivered still now.
      It's my ATM card in courier so take corrective action.

      product not received on consignment number 79320023182 - Comment #3438124 - Image #0
      Reply
      ICICI bank sent me a letter by bluedart AWB[protected] on 10/05/19 and I received a message of delivery on 13/05/19 while no such letter/ courier is delivered at my address so far.
      Please do the needful at earliest possible.
      Reply
      My products changed
      Reply
      Yunus Mohammad's reply, May 15, 2019
      My products change
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        A
        AAKULA Santhosh
        from Mumbai, Maharashtra
        May 21, 2019
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        Address: Reva University, 560064

        I have been checking the status of my order, in status the order is out for delivery but haven't received any call from delivery boy. Please connect me as soon as possible. It is very important to me.
        My address is yelhanka old town, reva university college, near bsf streets, bangalore, pin code:560064
        Phone no:[protected]
        Email: [protected]@gmail.com
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        I was waiting to receive my Purchale but its unexpectedly that delivery guy cross my area and i didnt receive yet my purchale...its very urgent to me...i need it today but your services didnt give us delivery boy phone number to than how to get him and my purchale now ?

        courier of credit card - Comment #3438113 - Image #0
        Reply
        By mistake wrong order placed.please cancel this order.

        courier of credit card - Comment #3438261 - Image #0
        Reply
        My products change
        Reply
        Yunus Mohammad's reply, May 15, 2019
        My products change
        Bank dociment not response ur office any time closed office
        Reply
        AWB No [protected]

        Order No 58383OS

        I have ordere for designer dress
        material but we delivered saree .
        Saree quality is very bad . We don't
        want saree I want to return the product ..
        please refund the amount.
        So
        I want to return the product that we
        have delivered.
        Reply
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          D
          DuhanSahil
          from Mumbai, Maharashtra
          May 21, 2019
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          Address: 603202

          Dear sir the courier boy has not deliever the doc in my home, i did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no [protected]
          My way bill no [protected]
          Please send me my document
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sateesh Kumar Somishetty
            from Mumbai, Maharashtra
            May 20, 2019
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            Address: Nizamabad, Andhra Pradesh, 503111

            Hi,
            I have ordered a product through Ajio and was waiting for it. It was about to delivered by 8th of May 2019, i didnt Recieved any call from the consignee and they updated the status as i am out of station...i never refused the consignment...you have to look after it seriously... it happened to me twice by the staff here in kamareddy branch...many people are facing trouble with Blue Dart courier, Kamareddy Branch...please find the attached details
            +4 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Venkata bhavana Boganatham
              from Bengaluru, Karnataka
              May 20, 2019
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              Address: Bangalore, Karnataka

              I have ordered titan watch. It was expected to delivery on 03 may 2019.
              But still it is not delivered. It almost 20 days completed. But still not delivered. Customer service numbers also not working. Try to resolve this issue asap. Please find the details of order below.

              Waybill no :[protected]
              Ref no: 1616879
              Pickup date:01 may 2019
              Expected date: 03 may 2019
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              I have order watch on Titan expected date is 24 August but till it's didn't not delivered
              Order no is 7340434

              product not delivered (titan watch) - Comment #4042505 - Image #0
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                A
                Amitabha Panda
                from Mumbai, Maharashtra
                May 20, 2019
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                Address: 700030

                My waybill no. [protected]. It is reportedly received at bt road office of bd but yet not delivered neither contacted me. My address
                1a umakanta sen lane, flat 2j, suryakiran. There is only one building viz. Suryakiran at 1a umakanta sen lane. Kolkata 30.

                Customer service has not been responding after repeated call. Very unfortunate customer service.

                Jharna panda
                [protected].
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  mubeen Farha
                  from Mumbai, Maharashtra
                  May 20, 2019
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                  Address: 10-5-391/54/91/A,, Syednagar, firstlancer, Hyderabad, Telangana 500028., Hyderabad, Andhra Pradesh, 500028

                  I receive sms regarding my courier delivery on 14 may 2019, but i didn't received, i have made call to enquire they ask the address location, then promise me to delivery same day again no response fake promise, till now no response only fake update on of delivery status, i need to receive my courier on time firstly as its case o[censored]rgency i inform about it to cce at helpline number even though so poorly handling request and complaint. Plz look into this matter
                  My courier number [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    Maneesha Siddagoni
                    from Delhi, Delhi
                    May 19, 2019
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                    Address: kphb colony kukatpally, Rangareddy, Andhra Pradesh, 500072

                    My courrier is not yet felivered to me on 17th may delivery boy called me and i told the address but he didnt delivered my courier i tried to contact him but no response this is noth the first time previously also one of my courier from hdfc has returned this time i wil not at all accept this from blue dart that is very important to me the delivery boys cant deliver the courier properly plz recheck with the customers also not only delivery boys and i want to reschedule my courier on 20 may 2019 at 4 pm
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      G
                      gurmeet0918
                      from Mumbai, Maharashtra
                      May 19, 2019
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                      credit card delivery from kotak mahindra bank

                      Address: 29 Naveentam appt sector -9 Rohini New Delhi, New Delhi, Delhi, 110085

                      The blue dart executive turned out to my address yesterday for the delivery of my credit card . He called me when he reached at my society gate but few weeks back we have shifted to a adjacent society as some construction is going in our old house and the address on the parcel was for the old house. I advised the executive to come to my new address i will show you my ID proof or else i can come down to the old address and take my credit card...
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                      M
                      murugeshdeva78
                      from Mumbai, Maharashtra
                      May 19, 2019
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                      Address: 678623

                      My shipment tracking no:[protected]
                      expected date :[protected] till now not received
                      first time wrong update and send delivered sms no one call or contact me but i received only delivered sms
                      then i complain to customer care yesterday my shipment out for delivery but the same no one call or contact me i don't know where is my shipment pls give my shipment
                      wtf blue dart is very bad courier services i have ever seen pls quit and go your courier services
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Surjit11
                        from Mumbai, Maharashtra
                        May 19, 2019
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                        Address: Vpo gaggobua,tarn taran,punjab, Tarn Taran, Punjab, 143302

                        Blue dart sent me a message in which they say can't deliver the item due to incorrect address even address is correct and i mansioned pin code as well, so there is no chance to not send it to me.here is my awb number [protected]. I admit that in map my village name is wrong, they wrote gagobua but in actual it is gaggobua, but pin code is same 143302
                        +1 photos
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                          M
                          Mayuri Dhimar
                          from Mumbai, Maharashtra
                          May 19, 2019
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                          Address: Punawale., Pune, Maharashtra

                          My awb no. [protected]. Status shown that it received by ranjit on 16th may 3.03p. M. But v r not receive. Whom to m contact. No incoming entry of any delivery boy in our building. We order tshirt through ptm but we are not receive pls help us. Always v receive sms parcel delivery day & contact number & name of person who deliver but this time direct show delivery status also that is in night.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            DiyaKris
                            from Salem, Tamil Nadu
                            May 18, 2019
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                            Address: Coimbatore, Tamil Nadu, 641103

                            This is the second time this bluedart courier company updating false attempt status. Before few months, this courier company didn't deliver my bank cheque book. After i raised complaint within bluedart then only they delivered my parcel. Now, again they have updated false delivery attempt status on 17th may for the parcel sent from paytm. I called customer care number on 18th may but no updates thereafter from courier team about delivery. Bluedart don't have any contact numbers for regional offices and their toll free number is chargeable from bsnl and airtel network. There is no point of contact to get the parcel.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              Niharyka
                              from Noida, Uttar Pradesh
                              May 18, 2019
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                              Address: Sector 47, Gautam Buddh Nagar, Uttar Pradesh, 201304

                              Awb number: [protected]
                              Current status shows "wrong pincode".
                              The pincode on the envelope is the same as on my passport and i have received every mail till date on this pincode. Just because your employees do not wish to work on a weekend they use foolish reasons to evade work. I have to suffer as a consequence with absolutely no loss to them for delays caused for no valid reason. You also charged a premium to the sender for 1 day delivery which you did not deliver as promised. Highly unprofessional and misleading to the customer. You must refund the premium charged and deduct the same from your delivery person. There should be consequences to your employees when they cheat you and customers like this. The pincode, as you will find, is absolutely correct and i have countless documents to prove it.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Ashok A.Shinde
                                from Mumbai, Maharashtra
                                May 18, 2019
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                                Address: Flat no. 604, Ashtavinayak CHSL, Tilaknagar, Chembur., Mumbai City, Maharashtra, 400089

                                I have requested mi co. To replace my mobile. And co. Has nominated blue dart to pick up my mobile from my residence vide blue darts ref no is awb[protected]. Last 3 days blue dart calling me and sending sms stating that pick up will be done today. But till today no attempt made for pick up my mobile. Last 3 days my son is waiting to handover d mob.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  DharmeshPatel53
                                  from Ahmedabad, Gujarat
                                  May 18, 2019
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                                  Address: Valsad, Gujarat, 396001

                                  My self dharmesh patel,

                                  Awb# [protected]
                                  I want to complain against blue dart service centre of valsad gujarat,
                                  They never contacted me and then i got message that your address is out of service area.

                                  Valsad gujarat blue dart provide me worst experience of any courier company.

                                  Same problem has happened 2 times that my parcel return. So irritating.

                                  Till now not received my parcel.
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    sumbhatt11
                                    from Pune, Maharashtra
                                    May 18, 2019
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                                    haven't received my shipment since 3 days

                                    Address: Akshar Elementa Tathawade Pune, 411033

                                    This is regarding my shipment #[protected].

                                    Since 3 days i have seen my shipment status to "out for delivery" and then "customer requested future delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
                                    Especially today i had taken leave to be able to receive my shipment at my home address and yet received...
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                                    Kirannegi
                                    from Pune, Maharashtra
                                    May 17, 2019
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                                    Address: Pune, Maharashtra, 411045

                                    This is regarding my shipment of debit card using blue dart awb# [protected]. I am pregnant and hence can't go to office to recieve my card. I spoke with the agent and asked him to deliver the card to my office reception as was mentioned in the address. Initially he asked me to speak with his superior. I spoke with the superior and we came to the conclusion that i will send someone who will have pancard scan copy and he will deliver the card to that person. But this guy dint handover the card to my colleague and told me that yes i have delivered the card. Now when i call him he doesnt pick up my phone at all. Worst service.
                                    My email address - [protected]@gmail.com
                                    Blue Dart Express customer support has been notified about the posted complaint.
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