Blue Dart Express Complaints & Reviews

I am outrageous & furious at the delivery service in agartala. Let me bring your to notice that my parcel was supposed to be delivered on 10/5/17 and it is 14/5/19 today, still undelivered stating i did not pick-up the call which an absolute lie, and if necessary and at your wish i can provide you the list of records from the call operator itself. I had to go the hub on 11/05/2019 to fetch my parcel (Which, to your kind notice is just 2 min away from my home) at 11am, the security guard who was sitting there was extremely irresponsible and did not bother to give me the package even though after asking several times. According to him, 11am was too early to give me the parcel even after standing right there on the hub. I waited for their call till monday, when i tried to tracking the package it seemed that they have put "undelivered shipment held at location" at 10:20am"which is contradicts to the statement the guard had made about the"earliness"to deliver someone the package. It is confusing to me about how you say"11am is early"but putting"undelivered status"at 10:20 am is justified when both of them are considered as the job of courier services. Bluedart is considered as one of the best services in the whole india but i am extremely dissapointed at your choice of recruitments (Of lazy delivery men) and it bolis my blood because they act like they've done their job, whereas they themselves do not call the reciever, portraying innocent public as the wrong one. I am extremely concerned about your company and if this goes on, your company will have wrong label infrront of the public. I hope you consider this matter and explain the delivery executives how important are parcels to both the sender and the reciever, and i also hope writting to you is not considered as a"pointless exercise".
Please take it into consideration, it would be highly appreciated.

Hello blue dart team,

On april 26 th i got my product delivered from bluedart avishek sharma. He is not accepted card payment, so suggested to do google pay. So paid through google pay of amount rs1099. Amount debited from account but it's in pending status. So again i tried to pay but same situation. So totally 1099+1099=2198. So he asked to pay through phone pe. So i did through that and it's successful. After some days that pending 2 google pay transactions are paid successfully. So i contacted that delivery person he said he will return back. But till now he didn't return. Daily he is saying stories. Please make serious action on him and help to get my money back. I am attaching payment screenshot and also his chat discussion.

Dear sir.

My kotak mahindra bank Debit card shipment tracking no AWB [protected] protected due to not avaliable in mentioned deliver address please delivery The above shipment no in my present address kindly below address for your delivery purpose address

HNO:1-1-29/5/143 DEVINAGAR COLNY JAMMIGADDA MALKAJIGIRI SECUNDERBAD 500062

Awb number:-[protected]

Dear sir the courier boy not delever the doc in my home and no any call for me. Wrongly he say consignee address unlocable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me. Regards naga tejaswi,.. Because o[censored] said we are attempting i am available yesterday even though i have work outside.. Plz resolve as early as possible..

I received message from bluedart today that my item is out for delivery. I waited for whole day but didn't receive any further detail about delivery boy or delivery information. Just now i tracked my item and it's having a status of 'address unlocatable/need landmark '. I really regret to have such behavior from bluedart. I would request to deliver my item as soon as possible and to connect me atleast if you are really not able to track my address

Hello dear this is amrit pal singh rai from haryana i ordered shoes from stylista website and my tracking number is [protected] . My courier came to tohana blue dart and without informing us they sent back to dealer that was really unbelievable . Please take it seriously and let me know what was the reason .
Thank you
Amrit rai

This is the sms I received from blue dart but I have not received the letter from the sender which is union bank of india. The sms reads as follows -
"Your Union Bank shipment has been delivered through Blue Dart and received by STAMP AWB #[protected]."
But we have NOT received the consignment. Please resolve and also
please call urgently at [protected] . Ravindra Mandapaka abcd eLearning Private Limited

Awb number: [protected]
Name: Rajeev Tyagi

My kotak bank packet is not delivered because of Incomplete address. My address is H.No. 69, Rozayakubpur, Near Indane Gas Agency.
I was very sure about you guys will not deliver my packet that's why I called your customer service that I need my packet if you not able to deliver I will collect it from your Gaur city office but she said don't worry you will get it at your home. But what happened finally you updated address Incomplete as usual.
I humble request you to please provide my packet on my address or I can collect it from your office.

My number is: [protected], [protected]

Hi good afternoon,

This is complaint for incorrectly delivered my product to someone else and your field executive is arguing with me that i have not picked it up his call when he came for delivery and handed over to someone else.

Now i want to log a complaint against your company.

Below is the detail of my order.
Your titan order with blue dart awb# [protected] was delivered at 1025 on 13-may-19 to bhanushali

Thanks
Nirav jethva

This is tushar from gurgaon. If you're not fit for deliveries of customer then why you deal with some other companies?? Without trying to deliver products of customers if you people mention as "consignee location untraceable" means whose wrong was there? At least you people can make a call to customer. If you people do not have balance then provide us contact details we'll contact you directly. Just cause of your # negligence...

Dear team,
I am following up with blue dart customer care for delivery of my card from 7th of may 2019 and till date i have not received my shipment
Whenever i am trying to speak with your agents there are saying land mark is required i have provided landmark along with complete details of my address still they have mention that address is not locatable and landmark is required
I doubt whether they are really trying to dispatch the documents or simply they are updating the status as address is not locatable
I want my shipment to be reached at my given address today at any cost this is my way bill number [protected]

Waybill no:[protected] from mi shipper, on that day 9 th may 2019 a delivery boy contact me at 6.55pm on that time i am in important meeting, i said to him wait for 15 to 20 min. But he told me tomorrow or day after tomorrow i will deliver the parcel but he didn't call till now after 4 days, i will check in the tracking process they will update like necessary charges pending from consignore. I am facing too much much problem in my area from bluedart services...

I haven't received my courier but in tracking it is showing delivered and that too to unknown person. As it was a my credit card which has been sent through blue dart but instead of delivering it to me it is handed over to any unknown person. On 1st attempt delivery boy don't even call me and put status that "address incomplete-landmark needed". Plz resolve....

Hello team,
I had placed order from igp.com on the occasion of mother's day and on 10th i got a message that the blue dart person is unable to deliver the package as my address is unlocatable but i didn't receive any call.
On 11th i had to call the blue dart customer care to reschedule the delivery and i mentioned that i needed it to be delivered today, still it is undelivered.
Now today is mother's day and my gifts are not delivered to my mom.
When i am tracking it is showing that it has reached my city, so can you let me know whats the point of ordering in advance when you have to keep it in your blue dart office only.
Also this is my second escalation.

My name is jithin,

M y new credit card issued by axis bank, bharuch branch, gujarat has been send to my home address in kerala,
Credit card no. Ending in 3324,

Dispatch date -03.05.2019
Awb# [protected].

Tried to contact the staffs, not attending calls.
My package still not received & no response from blue dart team regarding the same.

Requesting to resolve the same
In a priority basis.

My way bill No.[protected]
It's not delivered from last 3 day and I am getting the massages as delivery update its showing as address is incomplete.
But I have not received a single call from delivery boy
What useless services is this. I will complent to consumer court if I have not received my parcel till tomorrow.

My tracking number [protected]
From 3days tele caller is today it delivery
But not probably and i tracking
They snowing out for delivery no cal from delivery boy this parcel i have to gift
Not reach till waste of money in your service
If all not time y should parcel and charge
High. Name is big but service is very cheap like ordinary service courier

Awd no-[protected], the courier is undelivered. The reason given is address untraceable. I have been trying to contact your customer care no- [protected] which is " useless". You claim to be south asia's no-1 but your service is hopeless. I wonder how you became no-1 courier.
My mobile no is [protected]

The product is not good. I want my money just i got the delivery not nice. I booked bluetooth headset i got wire head set
Really not good plz i want my money please help me v r poor i think it's is very good but very bad not nice it is please i want my money please take u r product and go with in one day please i want my money try to understand please

Product tetrabyte ultraslim wireless mouse black colour not delivered on 10/05/2019 but showing bluedart website it is delivered, as per your website address i enquire in given address they said we not got any such product, so please cooperate solve the problem as soon as possible. I tried delivery phone no many times not picking the call.

Shipment [protected]
Satish. [protected]@gmail.com
[protected]