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Blue Dart Express Complaints & Reviews

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Updated: Dec 13, 2025
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Blue Dart Express reviews & complaints page 193

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A
anuradha jagtap
Mar 30, 2019
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Address: Pune, Pune, Maharashtra, 411043

I got a call about my parcel delivery in between monday to friday, i told the person abrwar that i will be avilable on saturday, so please deliver it on saturday that is today, in morning i called again abrwar and asked to deliver the parcel, he said let me check with parcel and again he havent replied so i called him again so he said parcel is returned as you were not available. Is the communication from my side missing somewhere? I am hostelite wont be available on each saturdays too. Is this how they provide service? Waybill no is [protected]
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    I
    Inox Air Producta Pvt. Ltd. , Indore
    from Mumbai, Maharashtra
    Mar 30, 2019
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    Address: Indore, Madhya Pradesh

    Our shipment no [protected] is booked on 08.01.2019 but not delivered to consignee the deputy chief controller of explosives, peso, bhopal. Further no information/ communication has been done with us by you in this regard. When we contact you on toll free no. Yesterday i. E. On 29.03.2019 than only we come to know that this shipment is lost. It is not acceptable from the reputed courier like blue dart. This shipment contains the documents of our client including original licence issued by the dept. Of explosives and the demand draft of rs. 75000/- (Rs. Seventy five thousand only).
    Please note that any penalty/charges raised by the department of explosives to our client/customer and any financially loss to our customer in this regard will be bear by you.
    Blue Dart Express customer support has been notified about the posted complaint.
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      P
      Pushp Guleria
      Mar 30, 2019
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      Address: Kalwad Road, Dhanori, Pune, Maharashtra, 411015

      Awb, [protected],
      I supposed to get delivery yesterday but i got message from blue dart stating that delivery unsuccessful because of premise closed how is this possible when i live here with more than 500 flats occupied. This is ridiculous i need that delivery today by any means necessary. Please help, i am trying to call customer care but getting disconnected again and again
      +1 photos
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        J
        jeet2601
        Mar 29, 2019
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        Address: H.No. 29 , BRIJ VIHAR COLONY (ADA) ,OPPOSITE TO WATER TANK ,NEAR SURAKSHA VIHAR COLONY, IN FRONT OF GRAND MELROSE, Aligarh, Uttar Pradesh, 202001

        My SBI Rewardz shipment tracking no. Awb#[[protected]] has been returned due to some error in mentioned delivery address. Please delivered the shipment no. in the amended address given below.

        Address:

        H.NO.29, BRIJ VIHAR COLONY (ADA)
        OPPOSITE TO WATER TANK, NEAR SURAKSHA VIHAR
        IN FRONT OF GRAND MELROSE
        ALIGARH (U.P)-202001
        INDIA
        Blue Dart Express customer support has been notified about the posted complaint.
        Mar 29, 2019
        Updated by jeet2601
        Contact No. [protected]
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          M
          Mohit loomba
          Mar 29, 2019
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          Address: Panjthirthi. H.no-99 kucha nehir, jammu, 180001

          Dear concern,
          My office courrier me one box that is very important. That is reached with your office on 19/03/2019.. I call your consective regarding my parcel.. She told one more day. She said your box is return for not confirming your address tell me your ph. And address. She told lie that box is return if person not find adress his duty to call me. I also ask her that tell me thae rejection remarks or reason. There's no reason.. On 27 she confirmed about deleivery.. On 29 her ph. Is off for full day. Today is 29/03 again i call she told on 30 uh received.. Or u can come to the office and collect your box... I am very veryy disappointed.. Blue dart.. I give u zero rating and i never ever try to vontinue with you in next days... My docket number is d49283917...
          Blue Dart Express customer support has been notified about the posted complaint.
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            I
            Izlal
            from Delhi, Delhi
            Mar 29, 2019
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            Address: mawana road meerut, Meerut, Uttar Pradesh, 250001

            Dear sir the courier boy not delever the doc in my home and no any call for me. Wrongly he say consignee address unlocable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me.[protected]
            Name : avdhesh kumar
            Mobile no : [protected], [protected]
            Address : house no. 05 vill + post rajpura mawana road meerut near yashoda kunj
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              neha.dhadwal2009
              from Delhi, Delhi
              Mar 29, 2019
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              Address: New Delhi, Delhi

              My order from the label life with blue dart awb# [protected] was attempted at afternoon time on 28th march, 2019. However, i was not available.

              I was contacted by agent. I requested him to deliver the package between 8.30 p. M. And 9.00p. M. On 28.03.2019. He said his timings for delivery is from 9.00am to 7 pm. So i asked him since timings have been mentioned as 9 to 9, then he should deliver it today or deliver the item next morning between 8:30 am and 9 am as i would not be available.

              He did not arrive at the timings. What is the use of saying that timings are from 9 am. To 9pm if they are not delivering at such timings but as per their own convenience.
              Blue Dart Express customer support has been notified about the posted complaint.
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                Z
                Zaman Yahiya
                from Malappuram, Kerala
                Mar 29, 2019
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                Address: Near to MMOVHS, Pabayappilly, Ernakulam, Kerala, 682002

                I didnt get my order [protected]
                even i didnt get any call regarding this
                i got one msg its reschedule due to adress problem .Do this guy dont have a sense to call me to know the adres...And when ever i call him he is rejecting my call .I tried more than 20 tym..Is this is the way you are dealing with your cmrs...
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                  S
                  Shivakumararadhya
                  from Bangalore, Karnataka
                  Mar 29, 2019
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                  Address: Sarakki gate Bangalore, 560078

                  I checked the status of the waybill: [protected],
                  Its showing the that incorrect address but the delivery people don't even gave me miss call or call to me.
                  I received the supporting document to the same address with other service provider.

                  Please look into it on priority attaching the scree shot.

                  Priority urgent...!
                  +1 photos
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                    A
                    abhishekgupta1331
                    from Bengaluru, Karnataka
                    Mar 29, 2019
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                    Address: Udupi, Karnataka, 576104

                    I would like to state i was supposed to get a courier awb#[protected] on 28th march 2019. They did not deliver it or contact me. They send me a message saying i was unavailable and i should contact [protected] which i tried contacting but it is always coming busy. I would like to know on what basis have they mentioned that i was unavailable when they did not contact me and also they should deliver it asap.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Suman kamti
                      from Mumbai, Maharashtra
                      Mar 29, 2019
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                      Address: Dombivli Thakurli, Thane, Maharashtra, 421201

                      Hi
                      I don't get my shipment on time ur deliverboy called me on 25th i was not available on that day so i told him to come next day but still not delivered my shipment no is#[protected] this is 4th time this don't delivered on time i want explanations from ur side bluedart thakurli i[censored]r can't deliver on time than tell bank v cannot do otherwise i will complaint to higher authority of bank i will see that u r contract get end.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        romila khaidem
                        from Mumbai, Maharashtra
                        Mar 28, 2019
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                        Address: 795001

                        Hi
                        I didn't get my parcel till date and my Waybill No : [protected] .I have given correct address and in status it shows "Consignee's Address Incomplete/Landmark
                        Needed" and I didn't get any call and message for this delivery.I need this parcel very urgently. Please do the needful.
                        Thanks
                        Romila
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                          S
                          Swarna Sharma
                          from Bengaluru, Karnataka
                          Mar 28, 2019
                          Resolved
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                          Resolved

                          Address: Jabalpur, Madhya Pradesh, 482003

                          Hi
                          I am not at all happy with the service of bluedart. My company has sent my relieving letter by bluedart courier. Don't know whom courier guy handover the package. When i get back to the company i got to know the parcel has been delivered. I dint recieve any acknowledgement by msg or email. How careless people they are. My number already mentioned on the top of the parcel. He dint even bother to call me and say that he is giving the package to some third person.
                          Sep 18, 2019
                          Complaint marked as Resolved 
                          Received the document
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Sep 18, 2019
                          Updated by Swarna Sharma
                          Received the document
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                            G
                            Gauri Biswas
                            Mar 28, 2019
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                            Address: Burdwan, West Bengal

                            I had ordered one item by redeeming points from SBI REWARDZ.
                            SBI Order ID - 853431
                            AWB No. - [protected].

                            Date - On or after 08.12.2018.

                            I had not yet received the ordered item.

                            Please revert and take action so that I am able to get back my gift item.
                            The person who came to deliver the item did not deliver it at my home.

                            Regards,
                            Gauri Biswas.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              Asha Shaji
                              from Panruti, Tamil Nadu
                              Mar 28, 2019
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                              Address: Kochi Kerala, Ernakulam, Kerala

                              As i had applied for an ielts exam i was expecting a study material from british council. I was receiving many messages that you shipment will be delivered today, it’s out for delivery that this. Today i got a message that your order has been delivered to rosli. I don’t know what’s that. I was wondering who is this rosli, haven’t heard that name in my neighbourhood. Then i realised that it’s not only happenning to me also my friends who registered for the same. Kindly fix this issue!
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Mar 28, 2019
                              Updated by Asha Shaji
                              My complaint is solved.
                              Hello sir product (Shirt) is totally different in design and colour.
                              Shirts are very bad colours and quality.
                              So i was return the product and
                              I want refund my money.

                              sending order delivered messages to recipient without even delivering. - Comment #3390606 - Image #0
                              sending order delivered messages to recipient without even delivering. - Comment #3390606 - Image #1
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                                M
                                Mayank.bajaj
                                from Delhi, Delhi
                                Mar 28, 2019
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                                Address: SHOP NO.-204,SF,LSC,PROGRESSIVE HOUSE, ROHIT KUNJ,PITAMPURA, New Delhi, Delhi, 110034

                                Dear sir,

                                Please arrange call back for that matter
                                We have information that the package is currently lying as an undelivered package with the reason area name/number missing

                                Please update proper address and delivered it today itself

                                Wrote on courier:-hi tech innovations
                                Shop no.-204, 2nd floor, lsc delhi-110034

                                Complete address :hi tech innovations
                                Shop no.-204, 2nd floor, lsc progressive house, rohit kunj pitampura delhi-110034
                                Thanks
                                Mayank bajaj
                                ([protected])
                                Blue Dart Express customer support has been notified about the posted complaint.
                                We offered jeans shirt you have given other types of shirts and the shirts quality is so bad your product is so bad and un fit
                                Cloth is thin and very bad bad bad bad very, next time I will not like to order in blue dart because it is fraud company I really don't like this company we have ordered some shirt they have been given some ugly shirts...
                                My credit card are not delivered please delivered fast as soon as.
                                My address_Hero motocorp Neemrana.
                                Department-Production.
                                Shift Incharge-vasudev Ganesh.
                                [protected]
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                                  S
                                  sekar366
                                  from Chennai, Tamil Nadu
                                  Mar 27, 2019
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                                  Address: Gundy, Chennai, Tamil Nadu, 600116

                                  Always enter the status of delivery is mentioned wrong, after two days i call customer care of bluedart rise a complaint regarding my product delivery is not successful, then he give schedule time of product delivery within 2 pm to 5 pm, i waited for that time in my house, after 5 pm again i called to customer care, then he said 8.30 pm, at 8.23 pm i got a call from delivery person, he said i'm in near by you in next street, ask a land mark and route guide, i guide route then he said we will be there within 5 mins, i wait more than half an hour still he is not reached me, then i make a call he is not picking my phone, then i got message from later tonight we could not deliver vide awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    sonali nair
                                    Mar 27, 2019
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                                    Address: 225 Arjan Enclave, TCP 2 HISAR CANTT, Hisar, Haryana, 125001

                                    I was expecting blue dart waybill no awb [protected].
                                    On 25 march 2019 i received sms from hpbludrt stating that my order has been despatched and will be delivered by 27 march 2019.
                                    Since i got no call from the courier, i tracked my package at 1200 hours on 27 march 2019 and learnt that the package was "out for delivery"
                                    At 1451hours, i got a sms stating that my order had been cancelled by me.
                                    I immediately rushed to the blue dart office in the city and was told by the delivery boy that my phone had been unreachable and thus he had cancelled the order.
                                    On checking his phone i saw that he had made a call to me only couple of mins before i met him at 1516 hours. Obviously he was lying about having tried to contact me.
                                    The delivery boy is mr sumit.

                                    This is not the first time that this has happened with me. The delivery boys at blue dart hisar do this very often, causing unneccessary harrassment to the customers.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Mar 27, 2019
                                    Updated by sonali nair
                                    No update. complaint posted on 27 March 2019.
                                    My name is gurmel kuar my pan card not recive in 8 month but status show delver plz solution my problem
                                    Your PAN card has been delivered on 07-Aug-2018 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application.
                                    thanks
                                    mob is -[protected]

                                    non delivery of consignment and false reporting by courier regarding non availability of the consignee - Comment #3388120 - Image #0
                                    ਜੱਸੂ ਸਿੱਧੂ's reply, Mar 27, 2019
                                    plz solution pan card not recive
                                    Worst service provider ever this is second time I facing same problem of incomplete address. If you can't deliver in villages why you accept more work.
                                    My address is : House No 69, Rozayakubpur, Greater Noida West
                                    Landmark: Ajnara Lee Garden
                                    Waybill: [protected]

                                    non delivery of consignment and false reporting by courier regarding non availability of the consignee - Comment #3388152 - Image #0
                                    One of bad services and customer care service.not delivered a credit card after 2months, custmer care also not giving information, they donot try to focus a customer, only flase sms
                                    Dispatch not on time
                                    Denied to dispatch
                                    Delay in dispatch
                                    Dispatch not on time
                                    Dispatch not on time
                                    Dispatch not on time. Dispatch not on time. Dispatch not on time. Dispatch not on time
                                    Denise to dispatch
                                    Please return my order and refund my money..it's very poor quality of shirts..
                                    Mahirajvihan's reply, Mar 18, 2019
                                    Please return my order..it's very poor quality shirts..warest brand...
                                    We offered jeans shirt you have given other types of shirts and the shirts quality is so bad your product is so bad and un fit
                                    Cloth is thin and very bad bad bad bad very, next time I will not like to order in blue dart because it is fraud company I really don't like this company we have ordered some shirt they have been given some ugly shirts...
                                    We offered jeans shirt you have given other types of shirts and the shirts quality is so bad your product is so bad and un fit
                                    Cloth is thin and very bad bad bad bad very, next time I will not like to order in blue dart because it is fraud company I really don't like this company we have ordered some shirt they have been given some ugly shirts...
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                                    1 found this helpful
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                                      A
                                      from Mumbai, Maharashtra
                                      Mar 27, 2019
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                                      Address: HDFC Home loans, 106, Premier plaza, Ashtley Hall, Near St Joseph school., Dehradun, Uttarakhand, 248001

                                      Reference number#[protected].

                                      I had redeemed my hdfc credit card points and ordered something through it. Expected date of arrival was 25th. I have received a message yesterday that my courier has been delivered at 1200 hours on 26/03/19 to stamp.

                                      I have neither received any courier nor any calls regarding it from bluedart.

                                      This is highly unprofessional.

                                      Please contact me on [protected]//[protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Product is not good so i want to return it
                                      I purchaged 03 shirts different coulars but you send another coler and product so i can not take them
                                      Vish Ks Vishwa's reply, Mar 21, 2019
                                      please pickup back my parsal of 3 shirts
                                      Dear Sir,

                                      My American express credit card is sent to my office address but i am not living in that address, so i kindly request you to deliver it to my below mentioned permanent address. My tracking id/Waybill number is [protected].
                                      Address
                                      S-4, Malar Orchid Plaza,
                                      Ragavendra Nagar,
                                      Puducherry 605005.
                                      [protected]
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                                        S
                                        Safique1988
                                        from Kolkata, West Bengal
                                        Mar 26, 2019
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                                        Address: Vill-Jamalpara, PO-Sujapur, PS-Kaliachak, 732206

                                        Sir,
                                        I have ordered a computer ram on amazon india on 20th march and delivery date is 26th march. The product shipment from maharastra to kolkata was perfect as per schedule. But after shipment to malda there was no response from bluedart. They change shipment schedule without informing the customer saying that delivery attempted but not response from the customer. After change the schedule in this way they return the product to amazon.in this way the customer do not get the product. This is happen to me many time. Please help us taking action from your end so that we can keep our faith on famous blusdart courier seevice.
                                        Thanking you
                                        Your sincerely,
                                        M. S. Alam
                                        +2 photos
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        I have not recieved the package. However, online tracking states that it has been delivered.
                                        I had been recieving SMS updates until the point of delivery. The person did not call before making the delivery.

                                        without informing customer delivery schedule change and after all not delivering product. - Comment #3388131 - Image #0
                                        Im Not there in India
                                        I'm there in srilanka
                                        Suman Bds Sha's reply, Mar 20, 2019
                                        I'm not there in India
                                        I'm in srilanka
                                        Sir / madam my name is choppa saikumar can u change my shipping address because of i am changing room and going to home pls accept my request my ref no [protected] shipping address 2-121 unguturu unguturu mandal krishna dist andhra pradesh can u send this address
                                        Blue dart is very worst online shopping app...
                                        Becoz I will book one type of standard item bt blue dart company sent worst product and wrong product and damaged product and low capacity product also
                                        I will book type of standard quality item bt blue dart sent low quality, damaged product .. low capacity product were sent
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