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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 197

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M
Mrs vaibhav muntode
from Mumbai, Maharashtra
Mar 12, 2019
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Address: House 864sant Tukaram Nagar near batminton hall ,vallabhnagar,pimpri., 411018

I had ordered a bose wireless ear plugs and bluetooth speaker 08of march 2019. I recieved it on 11march2019. But i was unhappy with it. I had planned for a surprise gift but you people gave me a surprise by placing a wrong product to me. I am completely dissapointed since i have received a speaker of some local company and nothing else. I was supposed to receive a bluetooth speaker a wireless ear plug.
You have give me a wrong product and taken correct amount that i was supposed to pay the speaker you sent is not worth 200bugs also. Give me what i have ordered or else refund me for the same.

Awb number [protected] loren store
In the picture while ordering it was different and i have received something very different..
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by Mrs vaibhav muntode Blue dart express.. What are you going to do reply refund or exchange
Mar 16, 2019
Updated by Mrs vaibhav muntode Blue dart express it is showing that you have been notified of my complaint... This is a very much dissapointing service first of all you are sending a wrong order. It's a very big careless and irresponsible thing that you have done. People just trust you blindly it dosent mean that the customer is a fool.. And secondly even after reading the complaint you people don't reply.. This shows that you are fooling people and that is the reason you have poor reviews. About 70people have poor ratings for you.. I don't care weather you improve or not but refund me or exchange and give me my correct order... Disgusting online shopping...
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I got a damaged smart watch which costs around 1899
Way bill no. [protected]
Date of order 28 feb 2019
Date recieved 7 march 2019
Item smart watch
I want a refund for my money
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    A
    Ashwini.shelar
    Mar 11, 2019
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    Address: 411040

    My order was to be delivered today and i am getting a message from buedart saying that there were issues getting my address.
    First of all, i did not get a call from the delivery agent at all today even for asking the address or any other address finding issue.
    Secondly, the address is the most known area of pune. It is not in some village or too isolated.
    Thirdly, i tried calling the delivery agent and he cut my call.

    Genuine delay is accepted but false allegations will not be entertained.
    Blue Dart Express customer support has been notified about the posted complaint.
    Mar 12, 2019
    Updated by Ashwini.shelar     Way bill no - [protected]
    View replies
    Hello... We have ordered item that 3 combo shirts from simplywear, but received different order shirts, we loss our money, we want it back or else we will go to consumer court and we take legal actions on bluedart...
    Details:-AWB NO:- [protected]

    delivery agent false delay - Comment #3374918 - Image #0
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      B
      Bathinasrinivasarao
      Mar 11, 2019
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      Address: Flat no F7, Siddhartha towers, abidnagar, visakhapatnam, Visakhapatnam, Andhra Pradesh, 530016

      The status is showing that the consignee shifted from the given address for awb[protected] consignment, where as that address is my permanent address only. The delivery boy neither confirmed nor contacted me by phone and written the above status. Please take action against the delivery boy and please delivery my consignment back to my address with prior information.
      Blue Dart Express customer support has been notified about the posted complaint.
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      The product is out of my choice because it is different in colour and I dont like it

      not delivered the letter - Comment #3374811 - Image #0
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        P
        praghna 258584
        from Hyderabad, Telangana
        Mar 11, 2019
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        Address: Hyderabad, Andhra Pradesh, 500081

        I had to received important bank papers through courier. On 11th march a delivery guy called me and asked for my address, when i tried to explain he turned rude and disconnected the call without delivering my courier but the status says that parcel got delivered. Im tired of bluedart services for gods sake please do track my parcel and help me receive it in time.

        Waybill no : [protected]
        Reference no : [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          Kumar Postman
          Mar 11, 2019
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          Address: 72 Srigruvilla Sarakki JP Nagar 1st phase, Bangalore, Karnataka, 560078

          Hi my name is kumar gowda. I am expecting a courier from axis bank by blue dart courier service. The airway bill number is [protected]. Delivery person not attend my article on 09/03/2019. I am waiting full day at home for my courier. Once i tracked evening remark updated as a address not traceable. Insufficient address. If not found the address the delivery person should call to my number. On 11/03/2019 i called to blue dart customer care the executive is telling go and collect from my axis bank branch. I waiting for this courier since a week. I have pay my emi for personal loan. Home loan.
          Blue Dart Express customer support has been notified about the posted complaint.
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            O
            odyssy3
            from Chennai, Tamil Nadu
            Mar 11, 2019
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            Address: CYBERZONE, BEHIND LIC, COURT ROAD, NORTH PARAVUR, Ernakulam, Kerala, 683513

            Dear sir,
            Sub.: blue dart airway bill no. [protected]
            Our nykaa order - nyk[protected]

            Please note that i am not received the above item from the mentioned order till now.
            I worried about that what is happening with this items pertaining to the above order.
            I wish to know the status and would like to have the item very quickly now.
            Please treat this is utmost urgent now and act accordingly.
            Yours sincerely.
            Our address : cyberzone, (Sushil kumar s) prakash estate, behind lic building,
            Court road, north paravur, ernakulam dist, kerala, pin 683513. My cell no. [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              vicky luv
              from Bengaluru, Karnataka
              Mar 12, 2019
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              Address: 560032

              Saturday i got call from your courier boy for my courier delivery. I told him to come to my office address because he is near to me. But he said that he will call me in evening and come to my residence address. But i did not get any call from your side yet. Kindly plz ask courier boy to call me for delivery. Because in day time i'm in the office and no body at home. I m single person staying here. So request him to deliver my courier at my office address as mentioned
              Record the parachute regiment, army public school, jc nagar bangalore - 560006
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              When I had received the courier, the courier was already opened, somebody had opened it. The courier is confidential and it's irresponsible of the subject. The documents could have gone missing. Keep strict in-charge on the subjects. Take into account that it does not happen again.
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                S
                Subhashsurve3003
                from Mumbai, Maharashtra
                Mar 9, 2019
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                Address: Esperanca Building, Shahid bhagatsingh road, Colaba, Mumbai City, Maharashtra, 400001

                I am in receipt of the product named fashionable simple ware tailored fit solid casual shirts for men but these shirt are different from what i have ordred. Hence i want to return these shirts.

                It is very dissappointing to receive such a bad quality products. The size also differs from what i have ordered. Its feel like i am got cheated. This site show very different product for sale and dispatched altogether different products. I want to return these shirt and want my money back as soon as possible.

                Subhash
                Blue Dart Express customer support has been notified about the posted complaint.
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                  K
                  kirat_singh9
                  from Kotkapura, Punjab
                  Mar 8, 2019
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                  I purchased the new item in the market smart wearable ring delivered by the company bluedart. Now today only i received the product and had no idea that how this will be compatible with my device.
                  I didn't had any idea of how to use it now i don't have any compatible device for this ring.
                  I want to return it as soon as possible with refund please!!
                  +1 photos
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                    R
                    ribha0809
                    from Kayankulam, Kerala
                    Mar 8, 2019
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                    Address: 96A mnra cross road 7, maveli nagar, Ernakulam, Kerala, 682022

                    Dear sir the courier boy has not deliever the doc in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no:[protected] my WAY BILL NO:[protected]
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Mar 09, 2019
                    Updated by ribha0809                     Again today it was same thing

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                      B
                      bharath .khannan
                      Mar 7, 2019
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                      Address: leonard hospital,batlagundu, Dindigul, Tamil Nadu, 624202

                      The above said parcel containing a book was purchased from sura books chennai... And was couriered through bluedart... Tracking says the shipment stayed at local courier facility since 26th feb to 4th march but no attempts were made to deliver... Finally it was returned to origin and the courier incharge mr pradeep says as he is not having manpower he could nt deliver the parcel... What should i do sir... My mobile number is [protected], [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        PankajSahu07
                        from Delhi, Delhi
                        Mar 7, 2019
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                        Address: D 131, Mohammadpur, Near by Bhikaji cama place, 110066

                        Waybill no : [protected] reference no : [protected]

                        The status is showing that the consignee shifted from the given address, where as i am at that address only and i have been calling the customer care as well to when the courier would be delivered... Now i am calling them and i am not getting any response... What should i do?

                        So please help me...
                        +1 photos
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                          R
                          Ruatsangi
                          Mar 7, 2019
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                          Address: 796001

                          It shows that customer future delivery:hal. Will it be deliverd at the expected delivery date? If it is not delivered what do i do with the order? I have not requested future delivery and it is my first experience about the delivery issues. This caused me a bit of problem. Should i call the bluedart courier at my region? The order already reached my region and the delivery status has been change.
                          +1 photos
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                            M
                            Manishjangra
                            Mar 6, 2019
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                            Hello... I want to register a complaint about blue dart courier office at city charkhi dadri... Pin 127306... My awb number for tracking is [protected]... The are not delivering my courier... And they fill the wrong status... That is your delivery address is incorrect... But i give my real and full address with house number... They waste my time... I am waiting from last 6 days... So you take action against them... Otherwise i register a complaint in shipping ministry of india...
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              Asfu
                              Mar 6, 2019
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                              Address: S 60D 3rd floor school block Shakarpur laxminagar, 110092

                              Packet has come to blue dart office on 4 march
                              Still didn’t receive that packet fileder boy has updated wrong information
                              The awb is [protected]
                              Yesterday i got the call from delivery boy
                              He said today it would be deliver but he didn’t
                              Since m trying to connect him but but he is not answering
                              Don’t know why where is the problem
                              My contact no. Is [protected]/[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Asskrishna11
                                from Hyderabad, Telangana
                                Mar 6, 2019
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                                Address: Siva SaiKrishna,, Door No: 90/C , 1st floor vengalrao nagar, sr nagar, Brahmam school back side, Hyderabad, Andhra Pradesh, 500038

                                I was expecting my courier ay hyderabad from sbi bank on 1-march-2017 but status was showing "consignee's address incomplete/landmark needed";
                                I have already provided detailed address but the status was repeated 3 times till 04-mar-2019 & now on 06-oct-2017 status is showing "undelivered shipment held at location"but it continuously saying "sorry the network in congested" i also tried to contact the blue dart. The no is showing on their web site for customer care of chakan hub but the no. Is not in service.

                                I haven't seen the worst service of courier before; please improve your service quality

                                My address
                                90/c, 1st floor vengalrao nagar, near brahmam talent school.
                                500038.
                                Hyderabad

                                Contact no.[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  H
                                  harish sinara
                                  from Coimbatore, Tamil Nadu
                                  Mar 6, 2019
                                  Resolved
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                                  Resolved

                                  Address: BLUE DART EXPRESS LTD PAGA TOWERS, 8/128 TO 132, KATTOOR STREET, P.N.PALAYAM., 641037

                                  Blue dart courier boy came inside the house without calling me and house is not locked and he makes phone call to me inside house. I told him before entering into the house you should call me. He asked me what's wrong and why not i enter into house without informing. I told him in future before enter into house make a call for that he is shouting out at house and he spoke bad word related to human body parts and he is threatening if you book order next time then i will see you. Courier boy name is vellingri and he is working in blue dart express ltd, paga towers coimbatore. I have complaint to blue dart still now i didn't get any proof regarding action taken. He is working under this person name manoj and his mobile no [protected] and my transaction id for product (Awb) [protected]. And he is not giving details regarding delivery person and i am going to give police complaint and my name is harish
                                  Mar 7, 2019
                                  Complaint marked as Resolved 
                                  Got a call from blue dart and they told that they wont allow this person next time for delivery and i will get an email regarding action taken on April 1st
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                  Bad service
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                                    G
                                    Gourav Kanda
                                    Mar 3, 2019
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                                    Address: House no. 402 paras estate leather complex road jalandhar, 144021

                                    My shipment id is [protected] i need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, please take it as high priority and reschedule this to below address. Thanks in advance,

                                    House no. 402 paras estate leather complex road jalandhar punjab pin144001
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    I order i10 airpods and get i7 airpods. A d it is second hand. So I want to return it

                                    my way bill 36214494890 not deliver - Comment #3367792 - Image #0
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                                      S
                                      sindhu giri
                                      from Coimbatore, Tamil Nadu
                                      Mar 2, 2019
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                                      Waybill no : [protected]
                                      Reference no : [protected]
                                      Dint receive hdfc card but msg sent as product delivered
                                      When i click the message it says as it delivered to maraimalai nagar but i'm in tirupur.
                                      I am about to receive new hdfc credit card from chennai to tirupur (My address)
                                      But i dint receive this item but i got message as it is delivered by feb 9 and when i click track message it shows it delivered to maraimalai nagar
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                      Currier boy block my number 1st he call to verified the address so pathetic service you provied cheap delivery boy n cheap company yours today i want my card in any how i will go to consumer court delivery's boy dont have sens to talk
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                                        V
                                        Venigalla Sai Kumar
                                        from Chennai, Tamil Nadu
                                        Mar 2, 2019
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                                        Address: BlueDart, 600119

                                        Delivery from bluedart is getting worse day by day. I had applied for an credit card and delivery has to be done by bluedart. The delivery executive didn't even try to deliver the courier and the delivery got cancelled.

                                        Delivery executive is sending messages to come here and there giving locations rather than delivering courier by hand

                                        "hi this is blue dart courier, i have some credit cards, and i am waiting.. Please come to collect...in 12:00to1:00am..."

                                        This is the message he had sent from this number-[protected].

                                        When i'm trying to reach him he is not lifting call. Very shame on bluedart.

                                        After sometime i got this message

                                        "dear customer, blue dart were unable to deliver shipment... From icici bank. To update your address, please call icici bank customer care"

                                        And unable to connect to bluedart customer care also.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        View replies
                                        Damage shirt...and size so short change shirt .bogas shirt .This choice may not ...bahot kharab shirt hay plese change my shirt...Colour bhi kharab hy photo may to bahot acche lagte the lakin asl may nahi vyase shirt
                                        Reply
                                        Dear team

                                        My tracking I'd is [protected]
                                        This has been delivered today by 11.27 to third party.. Help us to get my courier
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